SIP Trunking Configuration Guide for ININ Version 4.0 SU13 - Cox ...

www.CoxBusiness.com 

SIP Trunking Configuration Guide 

for 

ININ 

Version 4.0 SU13 

© 2011, Cox Communications, Inc. All rights reserved. 

This documentation is the confidential and proprietary intellectual property of Cox 

Communications, Inc. Any unauthorized use, reproduction, preparation of derivative works, 

performance, or display of this document, or software represented by this document is strictly 

prohibited.

Table of Contents 

1 Audience ................................................................................................................................................ 4 

2 Introduction ............................................................................................................................................ 5 

2.1 tekVizion Labs ................................................................................................................................ 6 

3 SIP Trunking Network Components ...................................................................................................... 7 

3.1 Hardware Components ................................................................................................................... 8 

3.2 Software Requirements .................................................................................................................. 8 

4 Features ................................................................................................................................................. 9 

4.1 SIP Registration Method ................................................................................................................. 9 

4.2 Features Supported ........................................................................................................................ 9 

4.3 Features Not Supported ................................................................................................................. 9 

5 Caveats and Limitations....................................................................................................................... 10 

6 Configuration ........................................................................................................................................ 11 

6.1 Configuration Checklist ................................................................................................................. 11 

6.2 IP Address Worksheet .................................................................................................................. 12 

6.3 ININ 4.0 Detailed Configuration Steps ......................................................................................... 12 

6.3.1 Set System IP Address ......................................................................................................... 13 

6.3.2 Line Configuration ................................................................................................................. 14 

6.3.3 Adding IP Phones .................................................................................................................. 24 

6.3.4 Adding Stations ..................................................................................................................... 26 

6.3.5 Adding Users ......................................................................................................................... 28 

6.3.6 Call Forwarding ..................................................................................................................... 33 

6.3.7 Authorization Codes .............................................................................................................. 36 

6.3.8 Sequential Ring Group .......................................................................................................... 39 

6.3.9 Simultaneous Ring Group ..................................................................................................... 42 

6.3.10 Call Blocking .......................................................................................................................... 44 

6.3.11 Sending CLID ........................................................................................................................ 45 

6.3.12 Anonymous Caller ................................................................................................................. 47 

6.3.13 Caller ID Spoofing ................................................................................................................. 48 

6.4 Dial Plan Configuration ................................................................................................................. 49 

6.4.1 Incoming Call Routing ........................................................................................................... 49 

6.4.2 Outgoing Dial Plan ................................................................................................................ 50 

7 Appendix: SIP Call Traces ..................................................................... Error! Bookmark not defined. 

7.1 Terminating Call Trace ................................................................... Error! Bookmark not defined. 

7.2 Originating Call Trace ..................................................................... Error! Bookmark not defined. 

7.3 Call Forward Trace ......................................................................... Error! Bookmark not defined. 

7.4 Call Transfer Trace ......................................................................... Error! Bookmark not defined. 

7.5 Anonymous Caller ID Trace ........................................................... Error! Bookmark not defined. 

Table of Figures 

Figure 1 - Cox Fiber Network ........................................................................................................................ 5 

Figure 2 - SIP Trunk Lab Reference Network ............................................................................................... 7 

Figure 3 Set IP Address in PC .................................................................................................................... 13 

Figure 4 SIP Carrier Options ....................................................................................................................... 14 

Figure 5 SIP Carrier Options cont. .............................................................................................................. 15 





Property of Cox Communications, Inc. Version 0.1 

Page 2 of 52

Figure 10 SIP Carrier Options cont. ............................................................................................................ 18 








Figure 18 Adding IP Phones ....................................................................................................................... 24 

Figure 19 Adding IP Phones cont. .............................................................................................................. 25 

Figure 20 Adding Stations ........................................................................................................................... 26 

Figure 21 Adding Stations cont. .................................................................................................................. 27 

Figure 22 Adding Stations cont. .................................................................................................................. 27 

Figure 23 Adding Users .............................................................................................................................. 28 

Figure 24 Adding Users cont. ..................................................................................................................... 28 






Figure 30 Call Forwarding ........................................................................................................................... 34 

Figure 31 Call Forward cont. ....................................................................................................................... 35 

Figure 32 Authorization Codes.................................................................................................................... 36 

Figure 33 Authorization Codes cont. ........................................................................................................... 37 

Figure 34 Authorization Codes cont. ........................................................................................................... 38 

Figure 35 Sequential Ring Group ............................................................................................................... 39 

Figure 36 Sequential Ring Group cont. ....................................................................................................... 40 




Figure 40 Simultaneous Ring Group ........................................................................................................... 42 

Figure 41 Simultaneous Ring Group cont. .................................................................................................. 43 

Figure 42 Simultaneous Ring Group cont. .................................................................................................. 43 

Figure 43 Call Blocking ............................................................................................................................... 44 

Figure 44 Calling Line ID ............................................................................................................................. 45 

Figure 45 Calling Line ID cont. .................................................................................................................... 46 

Figure 46 Anonymous Caller....................................................................................................................... 47 

Figure 47 Caller ID Spoofing ....................................................................................................................... 48 

Figure 48 Incoming Call Routing ................................................................................................................. 49 

Figure 49 Outgoing Dial Plan ...................................................................................................................... 50 

Figure 50 Outgoing Dial Plan cont. ............................................................................................................. 51 

Figure 51 Outgoing Dial Plan cont. ............................................................................................................. 52 

Figure 52 Terminating Call Trace ................................................................. Error! Bookmark not defined. 

Figure 53 Originating Call Trace ................................................................... Error! Bookmark not defined. 

Figure 54 Originating Call Trace cont. .......................................................... Error! Bookmark not defined. 

Figure 55 Call Forward .................................................................................. Error! Bookmark not defined. 

Figure 56 Call Forward (cont) ....................................................................... Error! Bookmark not defined. 

Figure 57 Call Forward (cont) ....................................................................... Error! Bookmark not defined. 

Figure 58 Call Transfer ................................................................................. Error! Bookmark not defined. 

Figure 59 Call Transfer cont.......................................................................... Error! Bookmark not defined. 

Figure 60 Anonymous Caller......................................................................... Error! Bookmark not defined. 

Figure 61 Anonymous Caller cont. ................................................................ Error! Bookmark not defined. 


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Table of Tables 

Table 1 – PBX Configuration Steps ............................................................................................................ 11 

Table 2 – IP Addresses ............................................................................................................................... 12 

1 Audience 

This document is intended for the SIP trunk customer’s technical staff and Value Added Retailer (VAR) 

having installation and operational responsibilities. 


Page 4 of 52

2 Introduction 

This Configuration Guide describes configuration steps for Cox SIP trunking to an ININ 4.0 IP PBX. Cox 

SIP trunking is a scalable and efficient IP trunking telecommunication solution for your business that 

provides all the traditional services such as Direct Inward Dialing, Hunting, Calling Name, Calling Number, 

Local/Long Distance and Business Continuity options, including: 

Burstable Trunk Capacity – Dynamically increases call capacity during peak busy periods so your 

customers never receive a busy signal. 

Call Forward Always – On the trunk group pilot number for all calls in case of an outage (i.e., 

flood, fire, loss of power, etc.). 

Call Forward Not Reachable – On the trunk group pilot number that operates on a per-call 

contingency basis to forward the call to any PSTN number (i.e., call center or alternate office 

location) during temporary call completion impairments. 

Route Exhaustion – Automatic reroute of trunk group calls to any PSTN phone number (i.e., a call 

center) if calls can’t be completed to the PBX. 

Support for geo-redundant PBX deployments and automatic reroute of SIP trunks to the backup 

customer data center. 

All calls are routed over Cox’s national fiber network with guaranteed Quality of Service (QoS); calls never 

traverse the Internet. 

Figure 1 - Cox Fiber Network 


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2.1 tekVizion Labs 

tekVizion Labs TM is an independent testing and Verification facility offered by tekVizion PVS, Inc. 

(“tekVizion”). tekVizion Labs offers several types of testing services including: 

Remote Testing – provides secure, remote access to certain products in tekVizion Labs for 

pre-Verification and ad hoc testing 

Verification Testing – Verification of interoperability performed on-site at tekVizion Labs 

between two products or in a multi-vendor configuration (“solution Verification”) 

Product Assessment – independent assessment and verification of product functionality, 

interface usability, assessment of differentiating features as well as suggestions for added 

functionality, stress and performance testing, etc. 

tekVizion is a systems integrator specifically dedicated to the telecommunications industry. Our core 

services include consulting/solution design, interoperability/Verification testing, integration, custom 

software development and solution support services. Our services helps service providers achieve a 

smooth transition to packet-voice networks, speeding delivery of integrated services. While we have 

expertise covering a wide range of technologies, we have extensive experience surrounding our 

FastForward>> practice areas which include: SIP Trunking, Packet Voice, Service Delivery, and 

Integrated Services. 

The tekVizion team brings together experience from the leading service providers and vendors in 

telecom. Our unique expertise includes legacy switching services and platforms, and unparalleled product 

knowledge, interoperability and integration experience on a vast array of VoIP and other next-generation 

products. We rely on this combined experience to do what we do best: help our clients advance the 

rollout of services that excite customers and result in new revenues for the bottom line. tekVizion 

leverages this real-world, multi-vendor integration and test experience and proven processes to offer 

services to vendors, network operators, enhanced service providers, large enterprises and other 

professional services firms. tekVizion’s headquarters, along with a state-of-the-art test lab and Executive 

Briefing Center, is located in the Telecom Corridor® in Richardson, Texas. 

(For more information on tekVizion and its practice areas, please visit tekVizion Labs’s web site at 

www.tekVizionlabs.com.) 


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3 SIP Trunking Network Components 

The network for the SIP trunk reference configuration is illustrated below and is representative of an ININ 

4.0 configuration 

Figure 2 - SIP Trunk Lab Reference Network 

Note: The ININ 4.0 does not offer DHCP server for dynamic IP address assignment for the SIP phones; 

however, the Cox Enterprise Session Border Controller (E-SBC) requires a static LAN IP address that 

must be manually assigned by the LAN network administrator. The DHCP server is provisioned on the 

Ethernet switch. The DHCP’s IP address pool is constrained so that the E-SBC can be assigned an IP 

address outside of the pool. 

The lab network consists of the following components: 

ININ 4.0 PBX for voice features, SIP proxy and SIP trunk termination. 

Various SIP phones on the local LAN. 

The Cox E-SBC is the Edgewater Networks (www.edgewaternetworks.com) EdgeMarc appliance. 

The EdgeMarc is the service demarcation point between customer’s LAN network and Cox’s 

WAN network and provides firewall/NAT traversal, B2BUA and SIP Application-level gateway. 

The EdgeMarc has diverse routes to a primary and secondary Acme SBC. 

Acme Packet Net-Net 9200 Session Border Controllers (SBC). 


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3.1 Hardware Components 

SuperMicro Server with Intel Pentium Dual Core G6950. 

EdgeMarc 4550 E-SBC 

PolyCom Phones (IP550, and IP650) 

3.2 Software Requirements 

ININ Release 4.0 SU13 

EdgeMarc 4550 11.6.5 Release 


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4 Features 

4.1 SIP Registration Method 

Cox Network requires SIP REGISTER support to allow the IP-PBX to originate calls from the IP-PBX and 

to send calls to the IP PBX from the PSTN. ININ 4.0 supports SIP Register with authentication. Cox 

implementation team provides the Pilot number and the authentication key, which should be provisioned 

in ININ 4.0. How to configure these in ININ 4.0 are shown in Section 6.3.2. 

4.2 Features Supported 

Basic calls using G.711ulaw 

Calling Party Number Presentation 

Anonymous call 

Call Transfer 

Call Forward all 

Call Hold and Resume 

Call Pickup 

Call Waiting 

DND 

Call Park 

Hunt groups (Simultaneous and Sequential Ring) 

Three-Way Calling 

PBX Auto Attendant to Off-net Numbers 

Call Forward no answer 

PBX Authorization Codes 

E911 Call 

RFC2833 transcoding 

PBX-Defined Caller ID (spoofing) 

4.3 Features Not Supported 

Call Forward Busy 

G711 Pass Thru 

Fax Send 

Fax Receive 

Dial-Up Modem 


Page 9 of 52

5 Caveats and Limitations 

With ININ Release 4.0 SU13 version. Fax transmission for both send and receive is not support. 

ININ current Release 4.0 SU13 only supports T.38 fax and Cox’s SIP Trunking network did not. 

Call forward busy. The ININ platform is a call center application. The Test case Call forward busy 

is not applicable. Call Forward ALL and Call Forward no answer has been tested and works 

without problem. The purpose of the call center application is to answer the call and place the 

call in queue to be delivered to the next available phone. 

The PBX account codes requires support from ININ. This item is not tested. However one item 

to note is that the ININ account codes has no impact on sip trunk signaling as these are internal 

account codes and are not presented to the signaling network. We are continuing to work resolve 

this configuration. 


Page 10 of 52

6 Configuration 

6.1 Configuration Checklist 

In this section we present an overview of the steps that are required to configure ININ 4.0 for SIP 

Trunking as well as all features that were tested. 

Table 1 – PBX Configuration Steps 

Step Description Reference 

Step 1 Set System IP Address Section 6.3.1 

Step 2 Line Configuration Section 6.3.2 

Step 3 Adding IP Phones Section 6.3.3 

Step 4 Adding Stations Section 6.3.4 

Step 5 Adding Users Section 6.3.5 

Step 6 Call Forwarding Section 6.3.6 

Step 7 Authorization Codes Section 6.3.7 

Step 8 Sequential Ring Group Section 6.3.8 

Step 9 Simultaneous Ring Group Section 6.3.9 

Step 10 Call Blocking Section 6.3.10 

Step 11 Sending CLID Section 6.3.11 

Step 12 Anonymous Caller Section 6.3.12 

Step 13 Caller ID Spoofing Section 6.3.13 

Step 14 Dial Plan Configuration Section 6.4 

Step 15 Incoming Call Routing Section 6.4.1 

Step 16 Outgoing Dial Plan Section 6.4.2 


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6.2 IP Address Worksheet 

The specific values listed in the table below and in subsequent sections are used in the lab configuration 

described in this document, and are for illustrative purposes only. The customer must obtain and use 

the values for your deployment. 

Table 2 – IP Addresses 

Component Cox Lab Value Customer Value 

EdgeMarc E-SBC 

LAN IP Address 10.70.95.2 

LAN Subnet Mask 255.255.255.0 

ININ 4.0 IP PBX 

System IP Address 

10.70.95.253 

The Internet Connection will 

typically be on the same subnet 

as the LAN IP Address of the E- 

SBC. If this is not the case, 

then Layer 3 routing must be in 

place. 

Media Server IP Address 10.70.95.254 

Default Gateway 

10.70.95.1 

The Default Gateway must be 

the LAN Network default 

Gateway. This will allow the 

administrator to log in via 

his\her workstation if the 

workstation is on a different 

network 

DNS 

This is the DNS server for the 

Enterprise network. Cox 

Communications does not 

supply DNS services. 

10.64.1.3 

6.3 ININ 4.0 Detailed Configuration Steps 

Equipment used for configuration setup: 

SuperMicro Server with Intel Pentium Dual Core G6950. 

ININ software version release V4.0 SU13. 


Page 12 of 52

6.3.1 Set System IP Address 

The default IP address of ININ 4.0, for purposes of this explanation will be 10.70.95.253 with a subnet 

mask of 255.255.255.0 

1. Navigate to Start > Control Panel > Network and Internet > Network Connections > Internet 

Protocol Version 4(TCP/IP4) > Properties. 

2. Double-click on Internet Protocol (TCP/IP) ---Or highlight (TCP/IP) and select Properties. 

3. Select Use the Following IP Address. 

4. Configure IP Address: 10.70.95.253. 

5. Configure Subnet Mask: 255.255.255.0. 

6. Configure Default Gateway: 10.70.95.1. 

7. Select Use the Following DNS Server Addresses: 10.64.1.3. 

8. Select OK, OK. 

Note: This is the DNS server for the Enterprise network. Cox Communications does not supply DNS 

services. 

Figure 3 Set IP Address in PC 


Page 13 of 52

6.3.2 Line Configuration 

1. Navigate to ININSERVER1 > Lines 

2. Select File > New 

3. Set Enter Line Name: Cox is set for this example. 

4. Select OK. 

5. Under the SIP Line Configuration: 

6. Select Line. 

7. Set Address: 6782383650 is given for this example. 

8. Set Name: COXSIP. 

Figure 4 SIP Carrier Options 


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9. All the settings are default settings. 


11. Click Apply. 

Figure 5 SIP Carrier Options cont. 



Page 15 of 52

12. Select Audio. 




Page 16 of 52

1. Click Transport. 

2. Set Transport Protocol: UDP. 

3. Set Address to use: Local Area Connection is used for this example. 

4. Set Receive Port: 5060 is given for this example. 

5. Set Maximum Packet Retry: 10 is given for this example. 

6. Set Maximum Invite Retry: 6 is given for this example. 

7. Set Reinvite Delay(ms): 750 is given for this example. 



Page 17 of 52



10. Select Session. 





Page 18 of 52

12. Select Authentication 

13. Check Authentication. 

14. Set User Name: 6782383600. 

15. Set Password: 

The actual SIP Registration Password and Username will be provided by your Cox Account 

Representative and must be kept confidential! The Trunk Group Pilot Number (username) is 

used here for illustration purposes only! 



Page 19 of 52

16. Select Proxy. 

17. Click Add. 

18. Set IP Address: This is the IP address of LAN side of E-SBC. Please use the actual IP 

address of E-SBC for your network. The IP Address used in this configuration is 10.70.95.2. The 

E-SBC IP address may/will be different from this example. 

19. Select Apply. 



Page 20 of 52

20. Select Registrar. 

21. Under External Phone Numbers: 

22. Select Add. 

23. Set the External Phone Number: 6782383600. 

24. Select OK. 

25. Under Prioritized list of Registrar IP Addresses, set the IP Address: This is the IP address of 

LAN side of E-SBC. Please use the actual IP address of SBC for your network. The IP Address 

used in this configuration is 10.70.95.2. The SBC IP address may/will be different from this 

example. 

26. Click OK. 




Page 21 of 52

28. Select Headers. 


30. Select Access. 





Page 22 of 52

32. Select Region. 


34. Select Recorder. 





Page 23 of 52

6.3.3 Adding IP Phones 

1. Navigate to Managed IP Phones > File > New. 

2. Set Name: IP550-I is given for this example. 

3. Set Type: Workstation is selected from the drop down menu. 

4. Set Manufacturer: Polycom is selected from the dropdown menu. 

5. Set Model: IP550 is selected from the drop down menu. This depends on the model of the IP 

Phone connected. 

6. Click OK. 

Figure 18 Adding IP Phones 


Page 24 of 52

7. Set MAC Address: This is the unique ID IP Phone device. Give the appropriate MAC adder of 

the device you are using. 

8. Set Audio Protocol: RTP. 

9. Set Time Zone: Central Time is given for this example. 


Figure 19 Adding IP Phones cont. 


Page 25 of 52

6.3.4 Adding Stations 

1. Click Stations. 

2. Double-click the chosen Station Name. 

3. Under Configuration: 

4. Set Extension: 1000 is given for this example. 


Figure 20 Adding Stations 


Page 26 of 52



Figure 21 Adding Stations cont. 

Figure 22 Adding Stations cont. 


Page 27 of 52

6.3.5 Adding Users 

1. Navigate to Users > File > New. 

2. Set Choose user name or enter a new one: user1 is given for this example. 

3. Click OK. 


5. Set Extension: 3651 is set for this example. 

6. Set Password and conform password. 

Figure 23 Adding Users 

7. Set Outbound ANI: 6782383651 is set for this example. 

8. Set Default Work space: IP550-I is selected for this example from the dropdown menu. 


Figure 24 Adding Users cont. 


Page 28 of 52

10. Under the Licensing: 

11. Set License allocation method: Check Assignable, Client Access License, ACD License and 

Media 3 Plus. 

12. Check Enable Licenses. 




Page 29 of 52

14. Under the Security: 

15. Click Security Rights 

16. Set category: . 

17. Set Client Rights and Header Rights are set as shown below. 



Page 30 of 52

18. Set Interaction command Rights, Interaction Conference Policy and My Interaction Rights 

are set as shown below. 



Page 31 of 52

19. Set Optimizer, Recorder Policy, Remote Access Rights and Tracker Policy are set as shown 

below. 



Page 32 of 52

20. Set User Rights is set as shown below. 

6.3.6 Call Forwarding 

For Call Forward All: 

1. Set My Status: Available, Forward. 

2. Select Set Status Details. 


3. Set Forward Number: 96782344102 is given for this example. 


Page 33 of 52

For Call Forward No Answer: 

1. Set My Status: Available, Fillow-Me. 

2. Navigate to Options > Configuration. 

3. Under Calls: Click Follow Me. 

4. Select New. 

Figure 30 Call Forwarding 

5. Set the Phone Number: 6782344103 is given for this example. 

6. Select OK. 


Page 34 of 52

Figure 31 Call Forward cont. 


Page 35 of 52

6.3.7 Authorization Codes 

To set up forced authorization codes, phone number classifications must be added to a server parameter. 

The authorization codes are activated at the user or station level or workgroups level. 

1. Navigate to Server Parameters and double-click on Toll Call Classifications. 

2. Under the Configuration tab: 

3. Set Parameter Value: Long Distance; International; unknown. 

4. Click OK. 

Figure 32 Authorization Codes 


Page 36 of 52

5. To activate authorization codes at the station level: 

6. Double-click the chosen Station Name. 

7. Under the Station Options: 

8. Check Require Forced Authorization Code. 

9. Set Outbound ANI: 1234 is given for this example. This is the code used for authorization. 


Figure 33 Authorization Codes cont. 


Page 37 of 52

11. To activate authorization codes at the user level: 

12. Select Users. 

13. Under User Name double click on the selected user: user1 is selected for this example. 

14. Under the Security: 

15. Click Security Rights. A new window will pop-up. 

16. Set category: user. 

17. Under User Rights: 

18. Check Require Forced Authorization Code. 

19. Click Close. 

NOTE: When prompted for Authorization Code, enter the extension number and password together. 

Figure 34 Authorization Codes cont. 


Page 38 of 52

6.3.8 Sequential Ring Group 

1. Select Line Groups. 

2. Double-click the chosen line group. 

3. Under the Configuration: 

4. Check Use as Dial Group. 

5. Set Hunt Selection Method: Descending Sequential is selected for this example. 

Figure 35 Sequential Ring Group 


Page 39 of 52

6. Under the Members: 

7. Choose from the Available lines: Cox is selected for this example. 

8. Click Add. 

9. Select OK. 

10. Navigate to Stations > Groups. 

11. Select File > New. 

Figure 36 Sequential Ring Group cont. 

12. Set Enter Station Group Name: sequential is set for this example. 



Page 40 of 52

13. Set Extension: 3661 is set for this example. 

14. Set Type: Sequential. 

15. Set Retries: 1 is given for this example. 

16. Set Station Timeout(sec): 15 is given for this example. 



Page 41 of 52

17. Under Members: 

18. Select Available Stations. 

19. Click Add. 

20. Click OK. 

6.3.9 Simultaneous Ring Group 

1. Navigate to Stations > Groups 

2. Select File > New. 


3. Set Enter Station Group Name: simultaneous is set for this example. 


Figure 40 Simultaneous Ring Group 

5. Set Extension: 3660 is given for this example. 


Page 42 of 52

6. Set Type: Group Ring. 

7. Set Station Timeout(sec): 15 is given for this example. 

8. Under Members: 

9. Select the Available Stations. 

10. Click Add and Click OK. 

Figure 41 Simultaneous Ring Group cont. 

Figure 42 Simultaneous Ring Group cont. 


Page 43 of 52

6.3.10 Call Blocking 

8. Navigate to Stations. 

9. Double-click the chosen Station Name: IP550-I is selected for this example. 

10. Under Access control: 

11. Select Blocked under Currently Selected. 

12. Click Remove. 


Figure 43 Call Blocking 


Page 44 of 52

6.3.11 Sending CLID 

Calling Line Identification can be configured at three locations: line level, station level, and user 

level. User level settings override station level settings. Station level settings override line level 

settings. 

1. To set line level Caller ID: 

2. Select Lines and double-click the line to be modified. 



5. Check Allow Name and Address to be Overwritten with Passed in Values. 

6. Verify the Address and Name boxes have the correct information. Both boxes should be set by 

default. 

7. Select OK. 

Figure 44 Calling Line ID 


Page 45 of 52

8. To configure User level Caller ID: 

9. Select Users and double-click the desired user. 

10. Under the Configuration: 

11. Select set Outbound ANI: 6782383651. 


Figure 45 Calling Line ID cont. 


Page 46 of 52

6.3.12 Anonymous Caller 

1. Navigate to Lines 

2. Double-click the chosen Line Name. 



5. Under Outbound Identity: 

6. Check Use Anonymous. 

7. Select Apply. 

Figure 46 Anonymous Caller 


Page 47 of 52

6.3.13 Caller ID Spoofing 

Calling ID Spoofing is the practice of sending a CLID that is not within the Cox assigned DID 

telephone number range(s). A legitimate use of CLID spoofing is the PBX customer wants to 

display their toll free number on non-emergency PBX originated calls so the dialed party can call 

the company back. To enable CLID spoofing support, the PBX customer must: 

1. Contact your Cox sales representative to request spoofed CLID support on the Cox network, 

otherwise Cox will block calls that present a spoofed CLID. 

2. Enter the toll free or other telephone number instead of the 10-digit DID number to be displayed 

for each extension as described in .Section 6.3.12. 

3. Navigate to Users. 

4. Double-click the chosen User Name. 


6. Set Outbound ANI: 8005551212 is given for this example. 

7. Select OK. 

Figure 47 Caller ID Spoofing 


Page 48 of 52

6.4 Dial Plan Configuration 

The sections below give detailed step by step instructions for Inbound and out bound calls. 

6.4.1 Incoming Call Routing 

To provision DID numbers in ININ 4.0 is a very simple process. The steps below define this process. 

The DID numbers that are used below are test numbers. Use only the range that is assigned to you from 

your Cox representative. The process for mapping a range of DID numbers is detailed first, followed by 

the simple mapping process. 

1. Navigate to System Configuration > Phone Numbers 

2. Double-click on Configuration 

3. Under the DID/DNIS: 

4. Select Add 

5. Select the Simple Mapping radio button. 

6. Enter the DID number in the corresponding box: 6782383651 is given for this example. 

7. Under Select One Destination, Select the destination station. 

8. Verify the routes in the Explanation field. 

9. Click OK. 

Figure 48 Incoming Call Routing 


Page 49 of 52

6.4.2 Outgoing Dial Plan 

When a number is dialed, the dial plan attempts to match the input it receives with its own input pattern 

list to take the appropriate dialing action. Entries in the Dial Plan Object Name list box may be added or 

removed. By using the Copy button, similar entries can be easily duplicated. The order of the entries is 

critical to the dial plan processing stage of dialing. The first step is to create a number list to be managed 

by the dial plan. 

NOTE: Most of the settings contained in the Dial Plan are default settings. Steps for modifying or adding 

entries to the Dial Plan are detailed below. 



3. Under the Regional Dial Plan: 

4. Select Manage Lists 

5. Select Add under Number Lists. 

6. Set Enter the name for the number list: 678 Local Exchanges is given for this example. 

7. Select OK. 

Figure 49 Outgoing Dial Plan 


Page 50 of 52

8. In the right pane, select Add. 

9. Enter a number or list of numbers to be associated with this number list: 214,678 is given for this 

example. 

10. Select OK and OK. 


Figure 50 Outgoing Dial Plan cont. 


Page 51 of 52

12. To add a new Dial Plan Object: 



15. Under the Regional Dial Plan: 

16. Click Dial Plan 

17. Select Add 

18. Set Input Pattern: NxxNxxXXXXZ is given for this example. The functionality of each symbol is 

explained in Integration Administrator Help. 

19. Set Classification: Local is set for this example. 

20. Click Add Group. 

21. Select Dial Group from the list. 

22. Click OK. 

23. Select OK 

Figure 51 Outgoing Dial Plan cont. 


Page 52 of 52

SIP Trunking Configuration Guide for ININ Version 4.0 SU13 - Cox ...

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