Everything You Need To Know About Cox Business Internet Service.

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6 TCP/IP CONFIGURATION GUIDE This section describes the network and Internet-related information you’ll need to set up and maintain your Cox Business Internet service. To properly configure your system, you’ll need the information included in the Account Information sheet, provided in your Welcome Kit, during the initial setup or if you ever replace your computer or reinstall the operating system or network router. Be sure to keep it in a safe place. All Static and Dynamic IP* setup configurations included in this guide are for a single computer connected directly to the cable modem or a simple LAN connection. If your needs are more complex, please consult your IT manager before proceeding. If you need additional guidelines or if you’re simply looking for helpful hints, be sure to check out support.coxbusiness.com. And be sure to check back often as we are frequently updating the site. On the following pages are instructions for verifying and installing the required components in Microsoft Windows XP, Vista, 7 as well as Mac 10.x. WINDOWS XP SETUP AND CONFIGURATION For Cox Business Internet, the following networking components need to be installed along with Windows on your computer: Client for Microsoft Networks and TCP/IP Protocol software. If these components are not already installed on your computer, refer to your Windows installation CD for installation instructions. If you are using a router, you should not be configuring your Cox provided static IP address using these instructions, but should enter the static IP information into your router following the router’s user guide instructions. STEP 1 Click Start, select Control Panel then double click the Network Connections icon. STEP 2 Right click the Local Area Connection icon. Select Properties. *Dynamic IPs not available in all markets.
STEP 3 Select the General tab of Internet Protocol (TCP/IP) Properties window. Please continue on to Step 4 for either Static IP setup or Dynamic IP setup. Static IP Setup Instructions In this section you will need your specific Subnet Mask, Default Gateway, Primary/Preferred DNS Server, and Secondary/Alternate DNS server information included in the Account Information sheet, provided in your Welcome Kit. Please be sure to enter the addresses exactly as they appear in your documentation. STEP 4-Static Under Internet Protocol (TCP/IP) Properties screen under General tab, select the following: • Select Use the following IP address. • Type in the static IP address assigned to you in the IP Address field. • Type in your Subnet Mask and gateway listed on your Account Information sheet. • In Default gateway, type in your gateway address from your Account Information sheet. STEP 5-Static Next, select Use the following DNS server addresses. In the Preferred DNS server and Alternate DNS server fields, type in the DNS server addresses listed on the Account Information sheet (DNS addresses can be found on p. 34). STEP 6-Static Click on OK and then OK/Close, and that’s it. 7
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Page 14 and 15: 14 WINDOWS 7 SETUP AND CONFIGURATIO
Page 16 and 17: 16 STEP 6-Dynamic From the IP Setti
Page 18 and 19: 18 STEP 3 In the drop down for Show
Page 20 and 21: 20 SETTING UP AND USING COX BUSINES
Page 22 and 23: 22 NOTE: Cox Business Email will lo
Page 24 and 25: 24 STEP 3 Scroll to the password se
Page 26 and 27: 26 STEP 3 Enter the Incoming Server
Page 28 and 29: 28 STEP 2 From the General Email Pr
Page 30 and 31: 30 STEP 5 Select additional desired
Page 32 and 33: 32 MAIL FORWARDING STEP 1 From the
Page 34 and 35: 34 STEP 5 Click the Close. GROUPS G
Page 36 and 37: 36 STEP 3 Matching contact informat
Page 38 and 39: 38 COX BUSINESS EMAIL SPAMBLOCKER (
Page 40 and 41: 40 CONFIGURING COX BUSINESS EMAIL O
Page 42 and 43: 42 STEP 6 On the Advanced tab, sele
Page 44 and 45: 44 STEP 7 Under the Advanced tab, c
Page 46 and 47: 46 STEP 7 Click on Next. STEP 8 Cli
Page 48 and 49: 48 STEP 7 Enter the Account name an
Page 50 and 51: 50 SETTING UP MAIL IN MICROSOFT WIN
Page 52 and 53: 52 STEP 12 • On the Advanced tab,
Page 54 and 55: 54 IMAP Configuration Instructions
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56 STEP 7 On the Accounts tab, sele
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COX BUSINESS EMAIL CUSTOMER CONTROL
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NOTE: If the user is also designate
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TECHNICAL SUPPORT AND TROUBLESHOOTI
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