Everything You Need To Know About Cox Business Internet Service.
Everything You Need To Know About Cox Business Internet Service. Everything You Need To Know About Cox Business Internet Service.
COX BUSINESS EMAIL CUSTOMER CONTROL PANEL FOR ADMINISTRATORS Cox Business Email Customer Control Panel is a special feature for Cox Business Internet users that enables the administrator to manage a company’s Email accounts at his or her convenience. The features and functionality of your Email boxes remain unaffected while allowing the administrator to: • Manage existing Email boxes. • Allocate total storage unequally across existing Email boxes. • Add additional Email addresses. • Send an Email request to purchase more Email boxes and storage. • Send Email requesting assistance. The following pages will walk you through several of the Control Panel features. If you need to set up your company’s Email administrator or have any questions, please contact us at support@coxmail.com. Your customer care representative will contact you within 48 hours. To begin first go to http://control.coxmail.com. ASSIGNING EMAILBOXES To set up new Emailbox accounts simply follow these instructions. STEP 1 Go to the User Management page. Here you will find a listing of existing Emailbox users and notation of how many available e-mailboxes you currently have. If there are e-mailboxes available, clicking that notation will take you to the New Emailbox page. 58
59 STEP 2 Enter the user’s new Emailbox address. NOTE: The username must be between 3 and 32 characters, and can contain letters and numbers. They may include a dash (-), underscore (_), or a period (.). And usernames are not case sensitive. STEP 3 Fill in user’s First Name and Last Name in the corresponding fields. STEP 4 Set the storage allocation. You can also set or adjust the storage allocation at any time by visiting the Storage Allocation page. STEP 5 Assign the user’s password. The password should be at least 6 characters in length, and can be alphanumeric. STEP 6 Re-enter the password to confirm. STEP 7 Click the Submit Changes button to execute the operation. NOTE: It may take up to 15 minutes for this new Emailbox to become active. DELETING EMAILBOXES If you need to delete an Emailbox, simply go to the User Management page and check the box under the Delete Emailboxes heading that corresponds to the box you wish to delete. Then click the Submit Changes button to execute. If you are logged in as an administrator to control.coxmail.com, you must call Cox Business Support or create a new admin Email. Then, log into the control panel under the new address before deleting the administrator account.
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59<br />
STEP 2<br />
Enter the user’s new Emailbox address.<br />
NOTE: The username must be between<br />
3 and 32 characters, and can contain<br />
letters and numbers. They may include a<br />
dash (-), underscore (_), or a period (.).<br />
And usernames are not case sensitive.<br />
STEP 3<br />
Fill in user’s First Name and Last Name in the corresponding fields.<br />
STEP 4<br />
Set the storage allocation. <strong>You</strong> can also set or adjust the storage allocation at any time by<br />
visiting the Storage Allocation page.<br />
STEP 5<br />
Assign the user’s password. The password should be at least 6 characters in length,<br />
and can be alphanumeric.<br />
STEP 6<br />
Re-enter the password to confirm.<br />
STEP 7<br />
Click the Submit Changes button to execute the operation.<br />
NOTE: It may take up to 15 minutes for this new Emailbox to become active.<br />
DELETING EMAILBOXES<br />
If you need to delete an Emailbox,<br />
simply go to the User Management<br />
page and check the box under the<br />
Delete Emailboxes heading that<br />
corresponds to the box you wish to<br />
delete. Then click the Submit Changes<br />
button to execute.<br />
If you are logged in as an administrator<br />
to control.coxmail.com, you must call<br />
<strong>Cox</strong> <strong>Business</strong> Support or create a new<br />
admin Email. Then, log into the control<br />
panel under the new address before<br />
deleting the administrator account.
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