Everything You Need To Know About Cox Business Internet Service.

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36 STEP 3 Matching contact information displays in a drop down list. Click on the desired contact. STEP 3 Click on the STEP button to clear the search field. DNS SETTINGS FOR COX BUSINESS EMAIL To use your Cox Business Email account, you’ll need to update the DNS settings to those listed below. Updating these settings will enable you to access the Internet and to send/receive Email. If you have questions, please contact your local customer care representative listed at the front of this guide. Primary Secondary Tertiary 68.105.28.14 68.105.29.14 68.105.28.15
COX BUSINESS EMAIL ANTI-VIRUS SERVICE Cox’s new Anti-Virus service helps defend your Cox Business Email account from hazardous computer viruses. The service is automatically activated and managed by Cox Business, and does not require any activation or action on your part. HOW IT WORKS Messages sent to Cox Business Email business Email accounts will be checked for viruses before being delivered to your inbox. If Cox Business Email Anti-Virus service detects a virus, one of the following actions will be taken: • If an incoming Email contains an attachment with a known virus, then the infected attachment is deleted. However, the main body of the Email and any uninfected attachments will be sent to the Cox Business Email recipient along with an attached message indicating a virus was detected. No communication will be sent to the Email sender. • If an incoming Email is infected within the body copy or has an infected attachment that cannot be deleted, the entire Email will be deleted without notification to recipient or sender. • If an outgoing Email contains a known virus in the body of the Email or the attachment(s), the infected Email will not be sent to the intended recipient. No notification will be sent to the recipient or sender. Please note that Cox Business does not read the content of your Email messages. This automated solution only detects known viruses. Keep in mind that Cox Business Email Anti-Virus service only scans Email sent to and from Cox Business Email addresses. It does not scan or clean Email downloaded from a third-party ISP or other Email service. The Anti-Virus protection service also does not prevent a virus-infected file from being directly downloaded from the Internet, nor will it remove existing viruses from a computer. TO REPORT A VIRUS NOT DETECTED AS A VIRUS In the event you receive an Email that contains a virus that was not detected as a virus, you can send it to Cox Business for review. We will then work with our partners to ensure that this virus is detected in the future. To submit an Email you suspect contains a virus from your Cox Business Email account, simply forward the suspected Email as an attachment to VirusReport@cox.net. 37
Page 1: FPO SM COX BUSINESS INTERNET Everyt
Page 4 and 5: 4 COX BUSINESS INTERNET SM TABLE OF
Page 6 and 7: 6 TCP/IP CONFIGURATION GUIDE This s
Page 8 and 9: 8 Dynamic IP Setup Instructions STE
Page 10 and 11: 10 WINDOWS VISTA SETUP AND CONFIGU
Page 12 and 13: 12 Dynamic IP Setup Instructions ST
Page 14 and 15: 14 WINDOWS 7 SETUP AND CONFIGURATIO
Page 16 and 17: 16 STEP 6-Dynamic From the IP Setti
Page 18 and 19: 18 STEP 3 In the drop down for Show
Page 20 and 21: 20 SETTING UP AND USING COX BUSINES
Page 22 and 23: 22 NOTE: Cox Business Email will lo
Page 24 and 25: 24 STEP 3 Scroll to the password se
Page 26 and 27: 26 STEP 3 Enter the Incoming Server
Page 28 and 29: 28 STEP 2 From the General Email Pr
Page 30 and 31: 30 STEP 5 Select additional desired
Page 32 and 33: 32 MAIL FORWARDING STEP 1 From the
Page 34 and 35: 34 STEP 5 Click the Close. GROUPS G
Page 38 and 39: 38 COX BUSINESS EMAIL SPAMBLOCKER (
Page 40 and 41: 40 CONFIGURING COX BUSINESS EMAIL O
Page 42 and 43: 42 STEP 6 On the Advanced tab, sele
Page 44 and 45: 44 STEP 7 Under the Advanced tab, c
Page 46 and 47: 46 STEP 7 Click on Next. STEP 8 Cli
Page 48 and 49: 48 STEP 7 Enter the Account name an
Page 50 and 51: 50 SETTING UP MAIL IN MICROSOFT WIN
Page 52 and 53: 52 STEP 12 • On the Advanced tab,
Page 54 and 55: 54 IMAP Configuration Instructions
Page 56 and 57: 56 STEP 7 On the Accounts tab, sele
Page 58 and 59: COX BUSINESS EMAIL CUSTOMER CONTROL
Page 60 and 61: NOTE: If the user is also designate
Page 62: TECHNICAL SUPPORT AND TROUBLESHOOTI

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