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Editorial<br />

Welcome to the September issue of Sampada, brimming over with reader-friendly information<br />

and ideas.<br />

Motivating people to perform better at work still remains the biggest challenge for the industrial<br />

world. International leadership speaker, Mark Fritz's article in this issue explains how smart leaders<br />

can inspire the feeling of ownership amongst team members through an 'Outcomes' focus.<br />

Dr. Sumit Roy, <strong>Pune</strong> based TQM and business process improvement consultant, shares the<br />

success story of the implementation of the three SME Lean Clusters, pioneered and facilitated by<br />

MCCIA in the <strong>Pune</strong> region.<br />

R. Viswanathan, Ambassador of India to Argentina, Paraguay and Uruguay outlines the<br />

fascinating prospects that the Latin American continent offers for Indian industry, especially in the<br />

sectors of information technology, pharmaceuticals, agri-business and agro-chemicals, mining and<br />

minerals, automobiles and oil exploration and energy. MCCIA members could do well to explore<br />

these opportunities.<br />

Dr. Raghunath Mashelkar emphasizes the importance of cultivating a robust 'national<br />

innovation ecosystem' to optimally harness India's innovation potential in bringing about social<br />

and economic transformation through inclusive growth.<br />

Dr. S.V. Bhave, VP – HRD, Bharat Forge Ltd., provides us a glimpse of the unique people<br />

development strategic paradigm that resulted in the company being awarded the prestigious<br />

Golden Peacock HR Excellence Award 2011. MCCIA members certainly can pick up useful tips<br />

from the HR ethos of the world's second largest forging company.<br />

Dr. S.P. Kashyap, noted industrial economist gives an excellent overview of the quiet but stellar<br />

contribution of the MSME sector to the national economy.<br />

The issue is also not without its usual quota of infotainment. Prof. V.H. Koppar and Dr. Sudhir<br />

Rashingkar furnish little known facts and intriguing insights into the history of the Income Tax<br />

Department and the automobile business respectively.<br />

Sampada also pays tribute to Late Shri B.G. Deshmukh, former Cabinet Secretary, who passed<br />

away in August after a long and fulfilling innings.<br />

All this and much more in this issue! Until next month, happy reading.<br />

Anant Sardeshmukh<br />

Executive Director General & Editor, Sampada


Vol. 67th • Issue 6 • September 2011<br />

Founder<br />

Late A. R. Bhat<br />

<strong>Mahratta</strong> <strong>Chamber</strong> of <strong>Commerce</strong>,<br />

<strong>Industries</strong> & <strong>Agriculture</strong><br />

Editor<br />

Anant Sardeshmukh<br />

Executive Editor<br />

Salil Desai<br />

Editorial Committee<br />

Arun Kudale<br />

Deepak Karandikar<br />

Chandrashekhar Chitale<br />

Dr. Sudhir Rashingkar<br />

Govind Patwardhan<br />

Production & Coordination<br />

Pramod Potbhare<br />

Page Layout<br />

G'tech Computers<br />

Cover Page Design<br />

Vivek Sahasrabudhe<br />

Printing<br />

Modern Printing Press<br />

Owner/Printer/Publisher<br />

Anant Sardeshmukh<br />

Executive Director General<br />

<strong>Mahratta</strong> <strong>Chamber</strong> of <strong>Commerce</strong>,<br />

<strong>Industries</strong> & <strong>Agriculture</strong><br />

<strong>Pune</strong> 411 002.<br />

Tel. : 020-25709000<br />

020-24440371<br />

C o n t<br />

New Paradigms of People Development<br />

6<br />

Why You Never Wash A Rental Car<br />

…and how it can help you to become a better leader<br />

Mark Fritz<br />

10 People Development - The Bharat Forge Way<br />

Dr. S. V. Bhave<br />

13 Transforming SMEs through Lean Clusters<br />

Dr. Sumit Roy<br />

18 Series on Innovative Thoughts (Part 3)<br />

Building a National Innovation Ecosystem<br />

Dr. Raghunath Mashelkar<br />

22 Micro and Small Enterprises in India :<br />

Policy Framework and Contribution to National Economy<br />

Dr. S. P. Kashyap<br />

27 Always Welcome Customer Complaints<br />

Vishwas Kale<br />

29 Latin America Beckons Indian Industry<br />

R. Viswanathan<br />

36 MCCIA Event Highlights - August 2011<br />

18<br />

29


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6<br />

Why You Never Wash A Rental Car<br />

…and how it can help you to become a better leader<br />

When was the last time you people to both take on the Feeling of sophisticated computer systems to<br />

washed a rental car?<br />

Probably never and the<br />

Ownership and retaining that each aircraft to maintain and repair the<br />

ownership is the key for your leadership airplanes. Highly aware of the power of<br />

reason's obvious! It's not your success. It all starts with the right teamwork, he re-organised the entire<br />

responsibility, as it is not YOUR car; and mindset, a mindset of Outcomes & organisation into teams, and assigned<br />

you just don't have that feeling of Ownership (Achievement Ownership). each team a number of airplanes to<br />

ownership.<br />

An Outcomes & Ownership<br />

With this in mind, what happens in Mindset<br />

your organisation when your people<br />

There's a great story that highlights<br />

don't have the feeling of ownership for<br />

the power of your people taking an<br />

what they are doing (and achieving)?<br />

'outcomes' mindset to their work versus<br />

Well, people miss deadlines and display an 'activities' mindset. Many years ago,<br />

a lack of teamwork to resolve problems General Bill Creech took over the TAC –<br />

quickly or simply avoid doing what they Tactical Air Command in the U.S. Air<br />

should be doing. In fact, if you are Force, an organisation then of about<br />

leading people at a distance, you can't 170,000 people spread around the<br />

maintain (to keep flying). The teams<br />

shared best practices with each other<br />

and performance for the whole<br />

organisation increased dramatically.<br />

General Creech went around<br />

visiting all the locations, and was always<br />

asking his people how they liked the<br />

new way of working (in the teams). One<br />

team member replied back with a<br />

question to the general:<br />

even see them not doing what they world which focused on repairing and When is the last time you washed<br />

should be doing. maintaining airplanes. a rental car?<br />

Mark Fritz<br />

For today's leaders who are often When General Creech took over What this team member meant<br />

required to lead people across the organisation, it was organised by was :<br />

distances and cultures, getting your Before : They were activity focused<br />

function, with workers directed by<br />

g§nXm - gßQ>|~a 201


– on their individual activity OUTCOMES drive Ownership, outcomes, you are first talking in the<br />

Now : They are OUTCOME<br />

focused – is the plane flying? Pride<br />

and Ownership drives Commitment. language of achievement, and getting<br />

your people to take ownership of the<br />

achievement (the OUTCOMES).<br />

There's a huge difference when Actually, the General's target was Whereas if you delegate an activity to<br />

YOUR people are outcomes versus beyond OUTCOMES, Ownership and your people, who owns the outcome it<br />

activity focused. Commitment, and to the word PRIDE. supports? You do…the leader, not your<br />

People who have pride in what they do,<br />

An OUTCOMES focus is a focus<br />

people<br />

will do it well; and also continually<br />

on Achievement. Successful leaders therefore focus<br />

search for ways to do it better. In today's<br />

An activities focus is a focus on<br />

on delegating outcomes (not just<br />

world, PRIDE often gets a bad name.<br />

activities) and asking their people for the<br />

'busy'ness.<br />

Ownership<br />

This team member implied that the<br />

That's because pride is often confused<br />

with EGO. Pride without humility is ego.<br />

However…<br />

milestones on how they are going to<br />

achieve them. Your people will take far<br />

more ownership in milestones they give<br />

teams now took ownership for the<br />

Pride + Humility = MAGIC you, than in the milestones you give<br />

outcome (the plane flying), and helped When you instil pride in your people<br />

them.<br />

their fellow team members to fix the and throughout your organisation, they Don't be too quick to provide your<br />

plane faster. Because now they will truly deliver magical performance for people the answers to all their questions<br />

realised that if the plane has 5 problems you. Do your people feel the pride in too! So, here's a question for you. Two<br />

and only 4 problems have been fixed, it's what they do? people are having a conversation, one is<br />

still not flying! In fact, they painted their<br />

team names on the side of the airplanes,<br />

Delegating and Asking Questions<br />

asking all the questions, and one is<br />

giving all the answers. Who controls the<br />

and that signalled real ownership. They Remember, as a leader, when you<br />

conversation? Obviously the one who<br />

realised that : are discussing and delegating<br />

controls the questions! Now, what this<br />

means is that if you are a leader who is<br />

answering your people's questions all<br />

day long, then that means that they are<br />

in control of every conversation with<br />

you! Is that good? Probably not!<br />

Every time you provide an answer<br />

to your people's questions, and you<br />

could have asked some questions for<br />

them to find their own answer, then you<br />

have saved them from thinking.<br />

Save them from thinking, and<br />

you save them from growing.<br />

Also, will your people have more<br />

ownership in your answers than in their<br />

answers?<br />

Now, you can't go all day without<br />

ever giving an answer! However,<br />

getting the right balance of questions<br />

and answers will drive more ownership<br />

in your people.<br />

g§nXm - gßQ>|~a 2017


8<br />

WHY)<br />

Powering the Ownership (the<br />

Getting your people to “own” what<br />

they are achieving is your goal,<br />

especially if you are leading people at a<br />

distance. You're not there to see them<br />

not doing what they should be doing<br />

(and achieving).<br />

There's an equation of success that<br />

really applies to leadership and<br />

ownership, and it's…<br />

WHY > How<br />

Think about it for your own life first.<br />

How many times have you wanted to do<br />

something…the 'how' was difficult and<br />

your WHY just wasn't strong. You didn't<br />

do it, did you? However, you can<br />

probably think back to those times when<br />

your WHY was so strong, that you would<br />

do ANYTHING to do it (& achieve it).<br />

So, here's what happens when this<br />

equation is out of balance (WHY < How).<br />

Your people find the how difficult, but<br />

they don't really have a WHY or<br />

understand it, so then they simply avoid<br />

doing what they know they should be<br />

doing. When you are leading at a<br />

distance, you are not there to see them<br />

not doing it, and pushing them to do.<br />

You need PULL power, and that comes<br />

from the WHY.<br />

Successful leaders communicate a<br />

powerful WHY that creates the PULL<br />

power, and pulls people to WANT to do<br />

what they need to. Push power comes<br />

from the leader's position, with people<br />

feeling they HAVE to do it. When<br />

leaders rely on using too much push<br />

power, their power reduces a little each<br />

time they use it. However, the more<br />

leaders use pull power, the more their<br />

power increases.<br />

Successful leaders use both PULL<br />

(the WHY) and Push (their position) to<br />

g§nXm - gßQ>|~a 201<br />

Personal Development<br />

"I do not think much of a man who is not wiser today than he was yesterday."<br />

- Abraham Lincoln<br />

Learning Every Day<br />

You are never too old to stop learning, and we should all look to learn<br />

something new every day. I had read a number of years ago that a great<br />

question to ask your children each night is: "What did you learn at school<br />

today?"<br />

Let's ask the question of ourselves: What have I learned today?<br />

Leadership Development<br />

"The first responsibility of a leader is to define reality. The last is to say thank you."<br />

- Max DePree<br />

Thank You<br />

Saying "Thank You" is important for leaders. Thank you shows that you<br />

appreciated what your people have done. That appreciation helps your<br />

people to develop pride in their work, and pride is one of the best<br />

motivators of performance.<br />

Thank you - two words with magical powers.<br />

Team & Organisational Development<br />

"No matter what accomplishments you make, somebody helped you."<br />

- Althea Gibson<br />

Team is all about helping each other<br />

You can spot a successful team in minutes. It's the team with members<br />

that are always trying to help each other, and you see it in the behaviours<br />

of everyone. They are asking each other questions and sharing ideas with<br />

each other all the time.<br />

How much have you helped your team members this past week?<br />

Something for Fun<br />

"I find television very educating. Every time somebody turns on the set, I go into<br />

the other room and read a book."<br />

Food<br />

for<br />

T hought<br />

- Groucho Marx<br />

--------------------------------------------------------------------------------------------------------<br />

Food for Thought to help “Fuel” your personal growth from Mark Fritz<br />

( www.markfritzonline.com)<br />

and comes to you through the Academy of Chief<br />

Executives, India – Rakesh Bhargava : rakesh@chiefexecutive.in .


gain achievements from their people. OUTCOMES, and not on discussion (an or else they don't want to take ownership<br />

Outcomes Focused Meetings<br />

activity). on their own.<br />

How many times have you been<br />

Your INBOX is Telling You<br />

The Language of Achievement<br />

asked to attend a meeting, and you've Actually, your inbox could tell you a<br />

heard others say this? (“We need a great deal about your leadership and<br />

Successful leaders think, discuss &<br />

meeting to discuss…..?”) Is discussion whether you are focusing on<br />

delegate OUTCOMES to their people.<br />

an activity or an outcome? Right, an OUTCOMES or not.<br />

They know that discussing in outcomes<br />

activity… That means that most people<br />

and their organisations are framing their<br />

meetings in an activity focus, and not an<br />

outcomes focus. Actually, a meeting<br />

can only have three outcomes…<br />

If you are getting more emails (and<br />

questions) from your people than you<br />

think are necessary, and if those<br />

questions are quite detailed in nature,<br />

then you might not be delegating<br />

is the language of achievement.<br />

When you speak in OUTCOMES<br />

(the language of achievement) in<br />

everything you do (including meetings),<br />

y o u g e t m o r e O W N E R S H I P ,<br />

1. Agreed decision outcomes (and responsibilities), but just<br />

commitment and achievement from<br />

2.<br />

3.<br />

Agreed action<br />

or<br />

Everyone understands the<br />

activities to your people. They don't feel<br />

the ownership for the achievement, so<br />

your organisation.<br />

--------------------------------------------------issue<br />

in a consistent way in order to take<br />

consistent action after the meeting.<br />

they keep coming back to you on the<br />

activities.<br />

Mark Fritz is an international<br />

leadership speaker & Managing<br />

Remember, running poor meetings Also, the level of cc'd emails is a Director of Procedor, an international<br />

equals (in your people's minds) wasting strong indicator that you could have consultancy focused on helping<br />

their time. You get more achieved, more some ownership problems in your international business leaders to<br />

ownership, and more commitment when organisation, as your people feel the achieve even greater success in leading<br />

y o u f o c u s y o u r m e e t i n g s o n need to keep you informed of everything across distances & cultures.<br />

g§nXm - gßQ>|~a 2019


10<br />

PEOPLE DEVELOPMENT -<br />

THE BHARAT FORGE WAY<br />

Dr. S. V. Bhave<br />

The last few years have seen<br />

a paradigm shift in the people<br />

development strategies and<br />

1. Technological capability<br />

2. Enhanced production capacity<br />

3. Strategic acquisition<br />

approach adopted by industry. This is 4. HR development across the<br />

chiefly because of the stiff competition organization<br />

industries face in hiring and retaining 5. Quality of products and processes<br />

quality manpower. The specialized skill 6. Cost competitiveness<br />

sets required by each organization are 7. Fast response to demanding<br />

not readily available in the recruitment customers<br />

market.<br />

As can be seen, HR development across<br />

It has therefore become imperative the organization is considered a critical<br />

for industries to ensure that available<br />

manpower is retained, trained,<br />

component in realizing the company's<br />

vision.<br />

developed and given proper orientation<br />

to meet future business challenges.<br />

Such developmental interventions are<br />

necessary for all levels of employees i.e.<br />

As a first step, the HR Mission of the<br />

company was defined a few years ago,<br />

which states :<br />

from operational level workforce to “We believe that employees are our<br />

senior management. Keeping this strength. We strive to support<br />

objective in mind Bharat Forge Ltd has employees to grow, learn and build<br />

taken a number of steps to support its careers by constantly training,<br />

people development initiatives. upgrading and empowering them for<br />

The key drivers of BFL's vision are :<br />

achieving our business goals. Our<br />

mission is to support employees in<br />

g§nXm - gßQ>|~a 201<br />

The specialized<br />

skill sets<br />

required by each<br />

organization<br />

are not readily<br />

available in the<br />

recruitment<br />

market.


transforming BFL, a great place to • Alignment of HR mission and candidates and the availability of<br />

work with." strategy with the business plan vacancies, these students are<br />

considered for regular recruitment.<br />

Towards this end, effective policies were To facilitate these objectives BFL has 3. C O L L A B O R A T I O N W I T H<br />

formulated and systematically instituted pioneered the following multipronged, TECHNICAL INSTITUTES :<br />

within the organization. innovative approach to people<br />

development :<br />

A. B. S. at BITS,Pilani - With a view to<br />

At BFL, Human Resource promote internal talent, the<br />

Development is looked at in a holistic<br />

way and is considered as an important<br />

contributor to business development.<br />

We believe that only hiring champions<br />

from outside will not serve our purpose.<br />

Thus, in house talent is also provided<br />

with continuous opportunities of<br />

learning and skill enhancement to gear<br />

up for the ever changing business<br />

environment .<br />

1. APPRENTICE SHOP :<br />

With a view to develop “ready to<br />

deploy” operatives and to ensure<br />

improved employee ability, we have<br />

a well equipped 'Apprentice Shop'<br />

which provides training to freshers -<br />

from basics to CNC operation,<br />

which is inclusive of theory,<br />

practical workshops and on the job<br />

training.<br />

company has a collaborative<br />

arrangement with Birla Institute of<br />

Technology (BITS) , Pilani through<br />

which science graduates and<br />

diploma holders in our employment<br />

are given an opportunity to<br />

complete their degree engineering<br />

p r o g r a m k n o w n a s B . S .<br />

(Manufacturing Engineering).<br />

In the light of above, the people<br />

development agenda of the company<br />

focuses on the following core areas :<br />

• Embracing an accelerated<br />

improvement culture within the<br />

organization through continuous<br />

improvement<br />

• Development and empowerment of<br />

existing employees<br />

• Talent Management and retention<br />

• To maintain cordial industrial<br />

relations and ensure employee<br />

participation in business processes<br />

• To motivate employees for<br />

continuous R & D activities<br />

• Involving employees for community<br />

development<br />

2. TALENT PIPELINE PROGRAM :<br />

We always aim to recruit young<br />

degree holder engineers from<br />

engineering colleges that are<br />

situated in the rural parts of the<br />

country. The faculty members of<br />

such engineering colleges are<br />

trained in our company and every<br />

year, through a process of<br />

th th<br />

selection, students from 7 and 8<br />

semester are given specific skill set<br />

technical training at our plants. The<br />

benefit of this initiative is that young<br />

Engineers receive pre-employment<br />

orientation which helps shorten the<br />

learning curve. Subsequently,<br />

depending on the suitability of<br />

B.<br />

C.<br />

M.Sc. (Engineering Business<br />

Management ) at Warwick - In a<br />

bid to generate business leaders,<br />

the company has developed a<br />

diversified business model for high<br />

p o t e n t i a l e m p l o y e e s . A<br />

Memorandum <strong>Of</strong> Understanding<br />

was signed with the University of<br />

Warwick, UK whereby handpicked<br />

managers are given an opportunity<br />

t o c o m p l e t e t h e i r M . S c .<br />

( E n g i n e e r i n g B u s i n e s s<br />

Management ) program.<br />

M.Tech at IIT Powai, Mumbai –<br />

With the objective of conducting<br />

Technical Research, the company<br />

in collaboration with IIT, Mumbai<br />

“We believe that<br />

employees are our<br />

strength. We strive to<br />

support employees to<br />

grow, learn and build<br />

careers by constantly<br />

training, upgrading and<br />

empowering them for<br />

achieving our business<br />

goals. Our mission is to<br />

support employees in<br />

transforming BFL, a<br />

great place to work<br />

with."<br />

g§nXm - gßQ>|~a 2011


12<br />

BHARAT FORGE WINS<br />

GOLDEN PEACOCK HR EXCELLENCE AWARD - 2011<br />

Bharat Forge Ltd. was honoured with the prestigious “Golden Peacock HR Excellence Award 2011” instituted by<br />

th<br />

Institute of Directors at a glittering function, held in New Delhi on 19 August 2011. Justice M.N. Venkatchaliah,<br />

Former Chief Justice of India handed over the award to the Bharat Forge Team. Bharat Forge was adjudged the<br />

winner in the Engineering Sector category.<br />

Dr. S. V. Bhave and Ms. Leena Deshpande of Bharat Forge receiving the award from<br />

Mr. M. N. Venkatchaliah, Former Chief Justice of India.<br />

has started an M.Tech program with Central Government. Recently we employees) BFL has started<br />

specialization in Materials, have also adopted 2 more ITIs at various CSR activities, in which<br />

M o d e l l i n g S c i e n c e a n d Bhor and Malegaon in <strong>Pune</strong> district. employees participate voluntarily.<br />

Manufacturing. Through this All the above programs are fully The welfare of women, children and<br />

program, apart from pursuing sponsored by Bharat Forge Ltd.<br />

senior citizens is the focus area of<br />

research, employees get an<br />

opportunity to enhance their<br />

qualification at a premier institute.<br />

F. HR Facilitators Program – As a<br />

part of our out-of-the-box efforts to<br />

strengthen the HR structure at BFL,<br />

these groups.<br />

Most of the above activities are co-<br />

ordinated at our Advanced Learning<br />

D. D i p l o m a i n S a f e t y F i r e we have a unique program known Center which was recently started at<br />

Engineering – Our company as “HR Facilitators Program”. Keshavnagar.<br />

believes in round the clock safety of Through this we have developed a<br />

our employees. To cultivate such team of HR ambassadors in various No wonder, BFL's progressive and<br />

an enlightened safety culture, a one departments. These ambassadors creative people development activities<br />

year full time Diploma in Safety and facilitate various HR initiatives have been rewarded by two HR<br />

Fire Engineering was started in the within the organization. Through Excellence Awards at National Level.<br />

E.<br />

company. This program is<br />

recognized by MSBTE.<br />

Indian Technical Institute (ITI) –<br />

To generate employability in rural<br />

this program we have been<br />

successful in reaching out to the<br />

minds and hearts of employees to<br />

understand their potential.<br />

1.<br />

2.<br />

NIPM National Award For Best<br />

HR Practices in 2009<br />

Golden Peacock HR Excellence<br />

Award in 2011<br />

youth, BFL has set up a world class<br />

ITI at Khed near <strong>Pune</strong>. This is the<br />

first of its kind institute in India, and<br />

has been greatly appreciated by the<br />

G. Corporate Social Responsibility<br />

– In a spirit of reciprocation towards<br />

business stakeholders (society,<br />

environment, customers and<br />

----------------------------------------------------<br />

Dr. S. V. Bhave is Vice President – HRD<br />

at Bharat Forge Ltd., <strong>Pune</strong>.<br />

g§nXm - gßQ>|~a 201


Transforming SMEs through Lean Clusters<br />

O th<br />

Dr. Sumit Roy<br />

n 10 February, 2011 at identification and elimination of waste, to encompass many more. The time<br />

S u m a n t M o o l g a o k a r improving employee participation and frame of implementation was stated to<br />

Auditorium of MCCIA, <strong>Pune</strong> a work culture among others.<br />

be one year initially which was reduced<br />

Kaizen and Pokayoke meet was going<br />

on. Some shop-floor operators were<br />

trying to explain in Marathi to a group of<br />

hundred odd operators from various<br />

other `lean cluster' companies about<br />

how they came out with a new idea of<br />

reducing loading time of sheet metal<br />

and eliminating human fatigue. This was<br />

a part of lean cluster fifth phase agenda<br />

for <strong>Pune</strong> based Auto Cluster<br />

companies. Till now, three such clusters<br />

have been launched by MCCIA as a part<br />

A b o u t L e a n M a n u f a c t u r i n g<br />

Competitiveness Scheme (LMCS):<br />

The Development Commissioner,<br />

Ministry of Micro, Small & Medium<br />

Enterprises (DC-MSME), Government<br />

of India has been entrusted with the<br />

responsibility of implementing Lean<br />

Manufacturing Scheme for the benefit of<br />

MSME during the 11th Plan Period. The<br />

objective of the Scheme is to enhance<br />

the manufacturing competitiveness of<br />

MSME through application of various<br />

to ten months later on.<br />

Formation and management of SME<br />

Clusters: The Scheme has been kept<br />

open to all the units throughout the<br />

country which qualify as Micro, Small or<br />

Medium as per the definition of the<br />

MSME Act 2006. The units are required<br />

to form a cluster comprising of around<br />

10 companies and formalize their<br />

association by forming a SPV (special<br />

purpose vehicle).<br />

of MSME Lean initiative project. Lean Lean Manufacturing (LM) techniques. So far three such clusters have been<br />

initiative basically improves a company's The Ministry of MSME proposed to form formed by MCCIA, <strong>Pune</strong> facilitating<br />

response time to customer needs 100 mini clusters in phase 1 on pilot formation of SPVs under the following<br />

through a series of measures including basis which may be expanded later on names:<br />

g§nXm - gßQ>|~a 2013


14<br />

Lean initiative basically<br />

improves company's<br />

response time to<br />

customer needs through<br />

a series of measures<br />

including identification<br />

and elimination of waste,<br />

improving employee<br />

participation and work<br />

culture among others.<br />

1. <strong>Pune</strong> Lean Manufacturing reports from time to time to tier 2 which The <strong>Pune</strong> Lean Manufacturing<br />

nd<br />

Cluster Ltd. formed on 2 are called National Monitoring and Cluster Ltd comprises of ten<br />

April 2010<br />

Implementation units (NMIU). National companies. All the ten companies are<br />

2. White Goods Cluster, <strong>Pune</strong><br />

th<br />

formed on 28 November<br />

2010<br />

Productivity Council works as NMIU.<br />

NMIU conducts periodic assessment in<br />

companies to verify implementation as<br />

per planned agenda and reports to tier 3<br />

located at MIDC, Bhosari within a<br />

diameter of 5 kms except one company<br />

which is located at Chakan. Most of<br />

these companies deal with press parts<br />

3. Machining and Press Parts which is the highest level. Tier 3 although three companies manufacture<br />

Lean Manufacturing Cluster comprises of wide representation from springs, furniture and textile parts.<br />

th<br />

approved on 27 July 2011 various stakeholders, industry experts, Essentially, this cluster meets most of<br />

and started functioning from nominees of bodies, etc. the basic requirements of cluster<br />

August 2011<br />

In the cluster scheme of<br />

management, SPV works as tier 1<br />

which supervises the progress in<br />

companies and submits required<br />

A maximum of 80% of the project cost<br />

for each cluster is borne by the<br />

Government and the rest 20% is<br />

contributed by the SPV. The assistance<br />

is limited to the first year of the scheme.<br />

formation which requires the companies<br />

to be from similar manufacturing<br />

groups, size and geographic location<br />

having a common set of objectives. This<br />

cluster successfully completed its five<br />

phases of implementation after 12<br />

months and due to demand from the<br />

p a r t i c i p a t i n g c o m p a n i e s , h a s<br />

commenced their second year journey.<br />

g§nXm - gßQ>|~a 201<br />

The White Goods Cluster, <strong>Pune</strong><br />

comprises of ten companies most of<br />

which are suppliers to Godrej and<br />

Boyce, Shirwal. However, unlike the<br />

first cluster this cluster is scattered over<br />

a much wider area geographically<br />

including Shirwal, Satara, Shahpur and<br />

Daman. The majority of these<br />

companies are in the business of plastic<br />

moulding parts. Due to wide-spread<br />

geographical location of the companies


it is quite challenging to monitor this<br />

cluster. However, high level of<br />

enthusiasm among the CEOs has<br />

ensured meaningful participation and<br />

turn-around among the cluster<br />

companies. This cluster is about to<br />

th<br />

complete its 9 month of participation<br />

and has stepped into its final phase.<br />

The Machining and Press Parts<br />

Lean Manufacturing Cluster also<br />

comprises of ten companies and are all<br />

located around Bhosari, Chikhali and<br />

Chakan industrial areas. Barring one or<br />

two companies all are in the business of<br />

press parts and machining. This cluster<br />

is in its first phase i.e. diagnostic phase.<br />

Approach adopted to implement<br />

L e a n : To m a t e r i a l i z e l e a n<br />

implementation in SMEs, hand-holding<br />

on the shop-floor is more important<br />

than classroom training. Keeping this in<br />

mind maximum time is spent on shopfloor<br />

demonstrations. Apart from this,<br />

every month training, review and visits<br />

are organized to systematically lead the<br />

cluster group towards attainment of<br />

cluster objectives. Broadly the approach<br />

for implementation could be divided in<br />

the following phases :<br />

1. Diagnostic study report preparation<br />

2. Organization setting and 5S<br />

prelims<br />

Comments of SME Chairman, MCCIA, <strong>Pune</strong><br />

Ever since I took over as Chairman SME, I wanted to speak the language the<br />

entrepreneur wanted to hear and do JUST that what was effective.<br />

Entrepreneurs in excess of 50 in numbers responded to the very first appeal we<br />

mailed to 400 listed SMEs. In line with our VISION we have worked painstakingly to<br />

ensure success in the Lean journey which has been achieved by all members of Auto<br />

Cluster. Cluster II is not far behind. They are putting in long hours to meet targets.<br />

Cluster III members will experience a similar joy.<br />

Finally we will have a Cluster of manufacturers in <strong>Pune</strong> which we all could be proud<br />

off and showcase to the world their competitive edge. All through MCCIA efforts.<br />

- Deepak Karandikar,<br />

SME Chairman, MCCIA, <strong>Pune</strong><br />

g§nXm - gßQ>|~a 2015


16<br />

appearance. It becomes more<br />

production-friendly with improved<br />

material flow. Appropriate scoring<br />

methodology is adopted to understand<br />

a n d m o n i t o r t h e p r o g r e s s o f<br />

implementation for the three Ss.<br />

Standardization: Seiketsu (fourth S<br />

stands for standardization) is taken<br />

care of in the standardization phase.<br />

There are several instances where Five<br />

S implementation back tracks and<br />

results become non-sustainable due to<br />

lack of standardization. Without incompany<br />

standardization at various<br />

levels and departments, five S efforts<br />

cannot be sustained. Shitsuke (fifth S<br />

stands for self-discipline) is not pursued<br />

in the first year as it takes more time to<br />

internalise.<br />

3. Seiri, Seiton & SMED, Seiso (first Seiri, Seiton & SMED, Seiso: For a<br />

three phases of Five S) lean journey to take place Seiri (first S<br />

Problem Solving, Kaizen and Poka<br />

4. Standardisation (including the stands for sorting), Seiton (second S<br />

Yoke: After standardization, employee<br />

Fourth S) stands for systematic arrangement) and<br />

involvement through Kaizen and<br />

5. Problem Solving, Kaizen and Poka Seiso (third S stands for shining) should<br />

mistake proofing (Pokayoke) are<br />

Yoke be implemented in sequence and no<br />

focussed. The approach to Kaizen is<br />

step should be skipped or compromised<br />

made through Muda (waste), Muri<br />

Diagnostic study reports highlight<br />

as it would result in collapse of the entire<br />

(fatigue) and Mura (unevenness).<br />

specific gaps in each company based<br />

initiative. SMED (single minute<br />

Problems related to customer complaints<br />

on which an approach paper is written<br />

exchange of die) should be initiated<br />

and internal rejections are identified and<br />

to document the roadmap to implement<br />

during Seiton stage. During this phase,<br />

addressed through problem solving<br />

lean. Diagnostic study reports indicate<br />

t h e s h o p - f l o o r u n d e r g o e s a<br />

approach.<br />

milestones for each phase and each<br />

transformation in its layout and<br />

company and a summary of strengths<br />

and weaknesses.<br />

Organization setting and 5S<br />

prelims: An improvement structure is<br />

developed in each company to<br />

facilitate implementation of lean<br />

practices in the company. The data<br />

structure for 19 parameters is<br />

developed for collection, analysis and<br />

display of data on the company display<br />

board. These parameters include;<br />

inventory management, quality<br />

parameters, five S scores, breakdown<br />

time, accident severity and frequency,<br />

etc. Main gaps in organisational<br />

structure and role responsibilities are<br />

also addressed in this phase.<br />

g§nXm - gßQ>|~a 201


Shining Example<br />

Before - Dt. 7/4/2010<br />

After - Dt. 15/8/2010<br />

Results achieved: All companies sales of 4 Lakhs through increase in show-cased to any dignitary and visitor.<br />

have reported excellent benefits on productivity annually. These companies would be symbolic of<br />

most of the parameters after 12<br />

months' implementation. The highlights<br />

of benefits from some of the companies<br />

are:<br />

Vishwadeep Press Parts – Overall<br />

searching time reduced by 25% and<br />

breakdown reduced by 40%.<br />

attainment of world-class excellence in<br />

all spheres of manufacturing. This Lean<br />

Initiative scheme has definitely proved<br />

to be a boon to materialize this vision.<br />

Dali and Samir Engineering Pvt. Ltd. –<br />

Investment worth Rs 9.7 Lakhs could<br />

be avoided just by saving area out of<br />

e x i s t i n g s h op-floor space for<br />

commissioning of a Silencer line.<br />

In general, all companies reported<br />

improvement in work culture, use of<br />

data, decision making, cleanliness<br />

level, employee motivation, changeover<br />

time, clarity in role responsibility, etc.<br />

This movement is expected to cascade<br />

to many more SME clusters ushering a<br />

overall change in work culture, the way<br />

business is managed, products are<br />

manufactured and delivered.<br />

Nitin Pressing – Declared a savings of<br />

15 Lakhs through reduction of<br />

inventory.<br />

Conclusions: Before beginning the<br />

c l u s t e r i m p l e m e n t a t i o n , S M E<br />

Chairman of MCCIA, Mr. Deepak<br />

Karandikar during a conversation<br />

----------------------------------------------------<br />

Dr. Sumit Roy, PhD is a Business<br />

Process Improvement and TQM<br />

counsellor and he can be reached at<br />

Unitech Texmech – Achieved 52% shared his vision of developing world-<br />

sumitroy.quality@gmail.com<br />

savings in WIP inventory. Increased class SMEs at <strong>Pune</strong> which could be<br />

g§nXm - gßQ>|~a 2017


18<br />

Series on Innovative Thoughts (Part 3)<br />

Building a National Innovation Ecosystem<br />

The next 10 years would be<br />

dedicated as a decade of<br />

innovation.<br />

Thus ended the address by the<br />

President of India to conclude her<br />

address to the Parliament on June 4,<br />

2009. Later that month, on June 7, US<br />

President Barrack Obama, in his Cairo<br />

address, said “Education and<br />

innovation will be the currency of the<br />

21st century.” The first Global<br />

Innovation Leaders Summit (I-20),<br />

fashioned on the lines of G-20, was also<br />

held in San Francisco between June 3 -<br />

5. I was invited to represent India. I-20<br />

accepted Norway’s suggestion of<br />

introducing a Nobel Prize for Innovation .<br />

So ‘innovation’ dominated the agenda<br />

from New Delhi to Cairo to San<br />

Francisco in 2009!<br />

Indeed, innovation has started really<br />

becoming the theme all around. The<br />

European Union (EU) declared 2009 as<br />

the ‘Year of Creativity and Innovation’.<br />

The names of the ministries of science<br />

and technology in countries like<br />

Australia, Spain, South Africa, Malaysia<br />

UK and others, have been changed to<br />

explicity include the word ‘innovation’.<br />

Argentina now has a ‘Ministry of<br />

Science, Technology & Productive<br />

Innovation’!<br />

processes and services. market place? That’s because India<br />

Why is innovation suddenly becoming<br />

a global trend? Innovation Led Growth,<br />

Innovation Led Recovery, Innovation<br />

Led Competitiveness are not mere<br />

slogans, they are a palpable reality. The<br />

power of innovation to create social and<br />

economic transformation has been well<br />

recognized.<br />

Innovation is all about converting<br />

ideas into new or improved products,<br />

Unfortunately India’s world ranking on<br />

innovation is low. The World Economic<br />

Forum (WEF) has produced an<br />

Innovation Capacity Index for 134<br />

countries in 2008. The ranking is - India<br />

(35), as against Brazil (27), China (25),<br />

UK (14), South Korea (9), USA (6) and<br />

Japan (2).<br />

Why do we fail in completing the<br />

journey from an Indian mind to an Indian<br />

lacks a robust national innovation<br />

ecosystem. The essential elements of a<br />

powerful ecosystem comprise physical,<br />

intellectual and cultural constructs.<br />

Beyond mere research labs it includes<br />

idea incubators, technology parks, a<br />

conducive intellectual property rights’<br />

regime, enlightened regulatory<br />

systems, academics who believe in not<br />

just ‘publish or perish’, but ‘patent,<br />

publish and prosper’, potent inventor-<br />

g§nXm - gßQ>|~a 201<br />

Dr. Raghunath Mashelkar<br />

Innovation is all about converting ideas into<br />

new or improved products, processes and services.


investor engagement, ‘ad’venture The demand can grow by stimulating<br />

capital, and passionate innovation policies, which will induce commercial<br />

leaders. enterprises to undertake more and more<br />

First and foremost, for a robust<br />

R&D. The creation of a competitive<br />

national innovation ecosystem, we<br />

environment after India liberalized itself<br />

require researchers. The global in 1991 has made a huge difference.<br />

population of R&D researchers per Neither Indica nor Nano would have<br />

million people in 2006 was – India (119), seen the light of the day otherwise.<br />

China (715), South Korea (3723), US India making its patent laws TRIPS<br />

(4628) and Japan (5300). Quite clearly, compliant in 2005 lead the Indian<br />

we need to increase our numbers by an pharmaceutical industry to move from<br />

order of magnitude. Both supply and copying molecules to creating new<br />

demand need to increase. molecules, and now hundreds of Ph.Ds<br />

The government is trying to increase<br />

are in demand.<br />

the supply by creating new Indian A robust innovation ecosystem<br />

Institutes of Sciences, Education and<br />

Research, new IITs, new Central<br />

Universities, and other interventions,<br />

which is very laudable. One million<br />

scholarships through Department of<br />

Science & Technology’s INSPIRE<br />

programme for young students is an<br />

means knowledge partnership between<br />

industry and academia. WEF 2008<br />

report shows that in terms of industry-<br />

academia interaction, the ranking is -<br />

India (45), as against China (23), Japan<br />

(21), South Korea (12), UK (9) and USA<br />

But things are beginning to move.<br />

The government has approved the<br />

publicly funded R&D Bill 2007, modeled<br />

on the US Bayh Dole Act, which was<br />

responsible for transforming the<br />

landscape of the university-industry<br />

excellent beginning to motivate the best<br />

(1). Therefore, India has a long way to interaction and making academia patent<br />

young minds to turn to science. But we go in creating organic and vibrant savvy. The share of US universities in<br />

need to do even more.<br />

linkages. patenting prior to 1980 had remained<br />

Why do we fail in<br />

completing the<br />

journey from<br />

an Indian mind<br />

to an Indian<br />

market place?<br />

That’s because<br />

India lacks<br />

a robust<br />

national innovation<br />

ecosystem.<br />

A robust<br />

innovation<br />

ecosystem<br />

means knowledge<br />

partnership<br />

between<br />

industry and<br />

academia.<br />

g§nXm - gßQ>|~a 2019


20<br />

stagnant for long at 0.003% but it play a major role in helping the Indian Inclusive innovation will mean ‘getting<br />

increased 10 fold in 15 years. It boosted innovation ecosystem improve. more from less, for more and more<br />

technopreneurship in the academic<br />

A robust national innovation<br />

community.<br />

ecosystem needs innovative technology<br />

A robust national ecosystem also and financing mechanisms. What is<br />

recognizes that Saraswati (Goddess of missing in India is angel funding - early<br />

knowledge) and Lakshmi (Goddess of stage financing. Venture capital dealing<br />

wealth) should coexist. George with technological innovation really<br />

Whitesides of Harvard University is the needs to be ‘ad’venture capital! When<br />

highest cited scientist in the world, but CSIR created the New Millennium<br />

has co-founded over a dozen<br />

Indian Technological Leadership<br />

people’. This means the design and<br />

development of products and services<br />

with more performance, from less<br />

material, less cost, less time, less<br />

environmental pollution and for the<br />

benefit of not just a privileged few but for<br />

more and more human beings on this<br />

planet; in fact all 4 billion people, whose<br />

income levels are less than 2 dollars a<br />

companies, which have a combined<br />

First and foremost,<br />

Initiative (NMITLI), it was, in fact, the<br />

market capitalization of about $20<br />

government providing the early stage So far, corporates worked hard<br />

b i l l i o n ! S u c h a c a d e m i c<br />

financing on ideas that were risky. towards more (productivity) from less<br />

entrepreneurship does not exist in India.<br />

Today NMITLI has some world class resource (human, physical, financial<br />

The government’s above mentioned<br />

technological breakthroughs to its capital) for more (profit, shareholder<br />

initiative, which, in effect, allows<br />

credit. With more than 100 private value). But now they must also<br />

academic researchers to convert<br />

sector companies partnering with over embrace inclusive innovation by getting<br />

knowledge into equity, is the right step<br />

200 public institutions, it is the largest more (performance) for less (cost) for<br />

forward. But we need some major<br />

Indian innovation network ever. We more and more (people).<br />

mindset changes amongst our<br />

academics too!<br />

require many more NMITLIs. When it came to products and<br />

The national innovation ecosystem<br />

gets hurt when there are obstacles to<br />

innovation due to bureaucratic hurdles,<br />

rigid rather than enlightened regulatory<br />

frameworks, non-competitive and<br />

monopolistic practices, etc. Our<br />

research institutes lack autonomy,<br />

flexibility and freedom to operate today.<br />

The President of India has proposed<br />

the idea of the “decade of Innovation”.<br />

The Indian Government has committed<br />

itself to “inclusive growth”. Including<br />

hundreds of millions of resource poor<br />

Indians, who are `excluded’ from access<br />

to the essential necessities of life is<br />

crucial. These dual thrusts of the<br />

s e r v i c e s , “ h i g h p r i c e – h i g h<br />

performance” was reserved for the rich.<br />

“Low price – low performance” was, of<br />

course, for the resource-poor. Can we<br />

change this price-performance<br />

paradigm to say that we will build “low<br />

price – high performance” for the<br />

resource poor? Yes, we can.<br />

Their governance structures need to ‘decade of innovation’ and ‘inclusive An excellent example of inclusive<br />

change dramatically. Government growth’ should be combined to embark innovation is the ‘Nano’. Tata’s people’s<br />

departments and ministries dealing with on “innovation led inclusive growth” or in car – Nano is the most inexpensive car<br />

tax, customs, IP laws, standards can short “inclusive innovation”. ($ 2000) in the world with exceptional<br />

g§nXm - gßQ>|~a 201<br />

day.<br />

for a robust<br />

national innovation<br />

ecosystem,<br />

we require<br />

researchers.


So far,<br />

corporates worked<br />

hard towards more<br />

(productivity) from<br />

less resource<br />

(human, physical,<br />

financial capital)<br />

for more (profit,<br />

shareholder value).<br />

But now they must<br />

also embrace<br />

inclusive innovation<br />

by getting more<br />

(performance)<br />

for less (cost)<br />

for more and<br />

more (people).<br />

The President of India has<br />

proposed the idea of the “decade<br />

of Innovation”. The Indian<br />

Government has committed itself<br />

to “inclusive growth”. Including<br />

hundreds of millions of resource<br />

poor Indians, who are `excluded’<br />

from access to the essential<br />

necessities of life is crucial.<br />

These dual thrusts of the ‘decade<br />

of innovation’ and ‘inclusive<br />

growth’ should be combined to<br />

embark on “innovation led<br />

inclusive growth” or in short<br />

“inclusive innovation”.<br />

fuel efficiency and emission standards and Gupta’s pioneering Shodh Yatras in villages.<br />

yet a vehicle with amazing comfort. This The research by Marico Innovation<br />

means ‘more from less’ – but its affordable Foundation on typically Indian innovation<br />

price also means Nano is designed for ‘for has effectively showcased how some<br />

more and more people’ and not the Indians make the seemingly impossible<br />

exclusive few.<br />

possible. Examples range from Arvind Eye<br />

Care to Cavincare - perfect instances of<br />

The real challenge will be that even if we<br />

succeed in creating a ‘National Innovation<br />

‘more from less for more’.<br />

Ecosystem’ how do we create a ‘National During our independence movement,<br />

Inclusive Innovation Ecosystem’? We must freedom had become the obsession for<br />

create incentives that will shift this focus every Indian. We need to now launch a<br />

from ‘exclusive’ to ‘inclusive’. We must national innovation movement, so that<br />

ensure that the best of minds work on innovation becomes every Indian’s<br />

solving the problems of the poor.<br />

st<br />

obsession. Then the dream of 21 century<br />

being innovative India’s century will<br />

The unique aptitude of almost every<br />

Indian for innovation that leads to ‘more from<br />

certainly come true.<br />

less for more’ became evident to me while -------------------------------------------------------chairing<br />

the National Innovation Foundation<br />

and Marico Innovation Foundation. That<br />

even an ordinary Indian in a remote village<br />

can innovate has been demonstrated by Anil<br />

Dr. Raghunath Mashelkar, FRS, is president<br />

of the Global Research Alliance<br />

g§nXm - gßQ>|~a 20121


22<br />

Micro and Small Enterprises in India :<br />

Policy Framework and Contribution to National Economy<br />

Dr. S. P. Kashyap<br />

Introduction outcomes and to a large extent ignores isolated, or dependent (large firms or<br />

the impact of endogenous impulses. It is merchant capital), or inter-dependent<br />

The micro small-sized enterprise sector plausible that in a labour surplus (as part of a community of small firms)<br />

in India has been the subject of much situation, especially in rural areas existence. These issues no doubt<br />

discussion. This sector covers a very because of land constraints, a large deserve a thorough examination. In this<br />

wide spectrum of manufacturing number of small enterprises would paper we outline the public policy<br />

activities, ranging from simple craft- sprout as workers sought non- framework for micro and small<br />

based household units in rural areas to agricultural employment as wage enterprises (MSE) and portray the<br />

small manufacturing units in urban earners or as self employed. There is broad contours of their contribution to<br />

areas that compete with large-sized ample evidence that indicates that rural national economy.<br />

units in terms of products and employment has undergone a structural<br />

technology. The major objective of change in favour of the non-farm sector. Policy framework for small<br />

Indian policy with regard to the enterprise development<br />

promotion of small enterprises has been Indian studies have also been<br />

employment generation, besides excessively preoccupied with the “large India had a strong craft tradition which<br />

several other equity objectives. It was versus small” debate and implicitly was badly bruised, though not<br />

presumed that these objectives would assume a lonely existence for small extinguished, by the onslaught of<br />

not be fulfilled by the promotion of large- firms. The policy formulation process industrialization during the colonial<br />

scale enterprises alone, which primarily and research in this area did not pay period. The policy in the post-colonial<br />

aimed to strengthen the capital base of adequate attention to the fact that the period aimed at the revitalization of<br />

the economy, particularly in the public s u r v i v a l , g r o w t h a n d r e l a t i v e small and village enterprises so that<br />

sector. The literature in this area has performance of small firms would these could play an important role in the<br />

concentrated mainly on policy-induced depend upon whether they led an overall process of development. <strong>Of</strong>ficial<br />

g§nXm - gßQ>|~a 201


pronouncements often assumed that the intended developmental goals. The sized enterprises. Several protective<br />

the emergence of a strong small policy package contains various measures have therefore been<br />

enterprise sector would help in the promotional and protective devices introduced. First, the scale of production<br />

following ways: which are handled by a comprehensive is demarcated for the purposes of<br />

institutional structure. Separate boards official assistance. The cut-off point,<br />

• generating large-scale employment, exist for hand loom weaving, however, has changed from time to time<br />

wage goods and incomes in a fairly handicrafts, and coir; there is a Khadi (Table 1). During the Janata regime<br />

dispersed manner; (coarse handspun cotton cloth) and (First Non-Congress Government after<br />

• mobilizing dormant skills and Village <strong>Industries</strong> Commission to look independence) in 1977, a new category<br />

resources, and enhancing the after the khadi and other village designated as “tiny” enterprises, having<br />

supply of entrepreneurship; enterprises (hand pounding of rice, investment in plant and machinery up to<br />

• energizing village economies and extraction of edible oil, gur and Rs. 0.1 million located in towns with a<br />

aiding the process of backward khandsari - a form of unrefined sugar - population of less than 50,000, was<br />

area development; palm gur, leather, soap, hand-made created. In 1980, the investment limit for<br />

• playing an important role in the paper, etc.); the Ministry of Micro, Small “tiny” enterprises was raised to Rs.0.2<br />

overall process of industrialization and Medium Enterprise to help the million. This limit was subsequently<br />

without disturbing the ecological growth of rest of the small-scale raised to Rs. 0.5 million and the<br />

balance. enterprises. locational restrictions were removed.<br />

It is clear that not all the components of District (an administrative unit) The policy document (1991) also<br />

the small-scale sector, such as village, industries centers have been set up to recognized industry-related services<br />

cottage and modern enterprises, were facilitate the growth of the small and and business enterprises, irrespective<br />

able to move at the same pace towards medium enterprise sector. Such an o f t h e i r l o c a t i o n , a s a k i n t o<br />

the intended objectives. The reason for elaborate institutional framework has manufacturing industries with an<br />

packing these diverse components of b e e n r e s p o n s i b l e f o r s e v e r a l investment ceiling corresponding to<br />

small firms into the same policy basket promotional measures such as an “tiny” enterprises. It was also noted that<br />

is rooted in the colonial period. The ambitious industrial estate programme, small-sized enterprises, other than<br />

approach towards small-sized artisan and entrepreneurial training “tiny” enterprises, would be entitled to<br />

enterprises, almost as part of the programmes, and various other one-time benefits (preference in land<br />

struggle for independence, has been enabling devices - concessional allocation/power connection, skill and<br />

swayed by two divergent streams of finance, help in procuring critical inputs, technology upgrading facilities)<br />

thought. Gandhians have been keen on and technical and marketing help. The whereas the “tiny” enterprises would be<br />

the protection and expansion of official programme is one of the most sustained on a continuous basis in<br />

traditional, mainly rural, household comprehensive in the Third World and terms of easier access to institutional<br />

enterprises. The other strand of thinking covers, at least on paper, almost every finance, priority in the government<br />

has been largely shaped by the report phase of entrepreneurial activity: choice purchase programme and relaxation of<br />

of the Ford Foundation Team of product and site, technical and the provisions of labour laws.<br />

[Government of India, 1954], which financial help in the installation of<br />

emphasized the role of modern small- machinery, provision of raw materials, The current state of affairs is shaped by<br />

scale units as an organic component of and help in marketing and so on. Micro Small Medium Enterprises<br />

the emerging industrial structure. Development Act, 2006 (MSME Act,<br />

The policy frame also recognises that, 2006). The act apart from considerably<br />

The policy frame constitutes an attempt despite all the promotional measures, enhancing investment limits for various<br />

to steer the highly diverse structure of the small scale units would not be able categories, also makes micro and small<br />

the MSE in a desirable direction to meet to withstand competition from large- enterprises sector more inclusive by<br />

Table – 1<br />

Investment limit (applicable only to plant and machinery, Rs. Million)<br />

1966 0.5 1.0<br />

1975 1.0 1.5<br />

1977 1.0 1.5 0.1<br />

1980 2.0 2.5 0.2<br />

1988 3.5 4.5<br />

1991 6.0 7.5 7.5 0.5<br />

Source: S P Kashyap, (1992)<br />

Normal Ancillaries Export oriented Tiny units<br />

g§nXm - gßQ>|~a 20123


24<br />

Table – 2<br />

Definition of Micro, Small and Medium Enterprises (Manufacturing and Services), 2006 onwards<br />

Manufacturing Sector<br />

Enterprises Investment in plant & machinery<br />

Micro Enterprises Does not exceed twenty five lakh rupees<br />

Small Enterprises More than twenty five lakh rupees but does not exceed five crore rupees<br />

Medium Enterprises More than five crore rupees but does not exceed ten crore rupees<br />

Enterprises Investment in equipments<br />

Service Sector<br />

Micro Enterprises Does not exceed rupees ten lakh<br />

Small Enterprises More than ten lakh rupees but does not exceed two crore rupees<br />

Medium Enterprises More than two crore rupees but does not exceed five crore rupees<br />

Source : Micro, Small and Medium Enterprises Act, 2006<br />

inducting medium size enterprises and include: exclusive purchase from small- development programmes. Since these<br />

disaggregating services to have sized units (358 items); general price clusters usually specialize in a single<br />

correspondence with manufacturing preference (about 15 per cent) over activity, it is possible to design<br />

activities. Details are shown in Table – 2. large units; power subsidies; excise composite programmes meeting their<br />

concessions (no excise for sales upon inter related needs.”<br />

The other major plank of protective Rs. 10 million). In addition, small firms<br />

policy is the reservation device for small are generally not covered by the fairly The Eleventh Five Year Plan (Vol. III,<br />

and village enterprises. Initially (1967) stringent labour laws or could easily 2008; P 127) defines cluster as a<br />

47 products were put on the reserved circumvent these laws due to the “………… sectoral and geographical<br />

list, which was expanded to include 800 absence of an organized labour force c o n c e n t r a t i o n o f e n t e r p r i s e s ,<br />

products during the Janata (non – and indifferent (deliberate or induced) institutions, service providers and<br />

Congress) regime. Such an expansion, implementation. related regulated bodies engaged in the<br />

w h i c h w a s t o s o m e e x t e n t production of homogeneous or interdisaggregation<br />

of established product Amongst the various promotional related products and faced with<br />

divisions, reflected the official policy at devices the recent Small Industry common opportunities and threats.”<br />

that time which categorically stated : “It Cluster Development Programme<br />

is the policy of the Government that deserves to be mentioned. A committee As per the current estimates, there are<br />

whatever can be produced by small and appointed by the Government of India in over 6000 clusters and can be classified<br />

village industries must only be so 1999 to review the policies to promote into three broad categories, namely (i)<br />

produced”. Since 1977, depending small scale enterprises strongly argued High technology clusters (very few at<br />

upon the recommendations of an i n f a v o u r o f p r o m o t i n g a n d present) targeting innovation for<br />

Advisory Committee, products are strengthening clusters. The Report (P. existence. (ii) Traditional manufacturing<br />

added and deleted from the reservation 80) states “Clusters are appropriate clusters (around 400 plus) targeting<br />

list. The updated list at the beginning of units for focused development of a large competitiveness and consequent<br />

the Eleventh Five Year Plan included number of enterprises in a way that employment, and (iii) Low-tech micro<br />

114 items. The other facets of protection lowers the cost of administration of enterprise poverty intensive clusters<br />

g§nXm - gßQ>|~a 201


(around 6000) that have both<br />

employment as well as poverty<br />

implications.<br />

Contribution of MSE Sector<br />

The MSE sector no doubt is a vital part<br />

of Indian Economy. According to<br />

Eleventh Five Year Plan (Vol. III, P 195)<br />

the MSE sector accounts for “…… 95%<br />

of the industrial units …………. and 34%<br />

of exports. They manufacture over 6000<br />

product ranging from handloom sarees,<br />

carpets, soaps to pickles, papads and<br />

machine parts for large industries.” The<br />

plan further states that (p. 199), “Non<br />

traditional products account for more<br />

that 95% of the SSI exports. The<br />

performance of garments, leather and<br />

gems and jewelry units has been<br />

remarkable in the last decade…. sector<br />

dominates in export of sports goods,<br />

ready made garments, woollen<br />

garments and knitwear, plastic<br />

products, processed foods and leather<br />

products.”<br />

One is not sure as to how far the<br />

performance of small sized enterprises<br />

in India is shaped by an elaborate<br />

package of promotional and protective<br />

devices. It is difficult to establish even a<br />

rough correspondence between the<br />

instruments of policy and their outcome.<br />

However, an essential step towards<br />

understanding the various facets of<br />

small firm growth would be to have an<br />

assessment of the relative importance<br />

of these enterprises as part of the<br />

industrial system. It may be noted that<br />

the information lacks precision and<br />

diverse data sources depicting size<br />

class changes often lack mutual<br />

consistency. In addition, several studies<br />

point out that small enterprises tend to<br />

conceal income and employment and<br />

the large size units often use MSE<br />

Sector as ‘Parking Place’ to take<br />

advantage of concessions meant for<br />

small size units.<br />

Contribution to National Income<br />

Given this caveat, the relative share of<br />

small-sized enterprises can be<br />

assessed in terms of its contribution to<br />

value added and employment. In both<br />

cases we study, to the extent possible,<br />

the relative share of MSE sector as part<br />

of the industrial economy, which in turn<br />

is treated as part of the total economy. It<br />

is seen that the relative share of the<br />

secondary sector (manufacturing,<br />

construction and power generation) in<br />

terms of value added rose rapidly up to<br />

the mid-1960s from 14.0 per cent to<br />

Table – 3<br />

Gross Domestic Product at Factor Cost by Industry of origin of constant<br />

(1999-00) – Prices Percentage Share<br />

Year Primary Secondary Tertiary<br />

1950 - 51 56.7 13.7 29.6<br />

1962 - 63 49.2 18.5 32.3<br />

1966 - 67 44.1 21.2 34.7<br />

1972 - 73 42.9 22.9 34.1<br />

1977 - 78 42.3 23.3 34.4<br />

1983 - 84 38.7 24.4 37.7<br />

1987 - 88 32.9 26.1 41.1<br />

1993 - 94 31.0 26.3 42.8<br />

1999 - 00 25.2 26.7 48.1<br />

2004 - 05 20.2 26.1 53.7<br />

2007 - 08 19.3 26.3 54.4<br />

Source: Derived from Economic Survey – 2010-11<br />

Table – 4<br />

Relative Share of Registered and Unregistered Enterprises the value added<br />

by Manufacturing (1999-00 prices)<br />

Percentage Share<br />

Year Registered Unregistered<br />

1979 – 80 52.6 47.4<br />

1996 – 97 66.6 33.4<br />

2007 – 08 67.6 32.4<br />

Source : Mazumdar (2011)<br />

Table – 5<br />

Sectoral Shares in Employment in India – 1972-73 to 2004-05<br />

Sectoral Shares in Employment (%)<br />

Year Primary Manufacturing Secondary Tertiary<br />

1972 - 73 73.9 8.8 11.3 14.7<br />

1977 - 78 71.0 10.2 12.6 16.3<br />

1983 - 84 68.3 10.7 13.8 17.6<br />

1987 - 88 64.8 11.1 15.9 19.1<br />

1993 - 94 63.9 10.7 15.0 21.1<br />

1999 - 00 60.2 11.0 16.2 23.7<br />

2004 - 05 56.5 12.2 18.7 24.8<br />

Source: Bhalla (2009)<br />

g§nXm - gßQ>|~a 20125


26<br />

about 21 per cent (Table 3). Since then,<br />

its relative share (particularly since<br />

1987-88) has tended to stagnate. The<br />

primary sector (agriculture and allied,<br />

and mining), despite year-to-year<br />

fluctuations, lost its relative share<br />

continuously. The tertiary sector (trade,<br />

transport, finance and public services)<br />

gained continuously and after the mid-<br />

1970s almost exclusively. This sector<br />

the world over has an organizational<br />

bias towards small size. India, too,<br />

despite ever-expanding public services<br />

which fall into the domain of the<br />

organized sector, is expected to share<br />

this bias. By 2007-2008, the primary<br />

sector accounted for less than one-fifth<br />

of GDP, secondary sector one-fourth<br />

and the rest (more than half) of GDP<br />

originated in the tertiary sector.<br />

How did this growth experience affect<br />

the fortune of small size enterprises? It<br />

is seen that the relative importance of<br />

unregistered enterprises declined<br />

rapidly during 1979-80 to 1996-97. The<br />

f o l l o w i n g d e c a d e w i t n e s s e d<br />

unregistered enterprises holding their<br />

own accounting for about one-third of<br />

value added by the manufacturing<br />

sector. It may be noted that the<br />

manufacturing sector as a whole<br />

contributes about 15% of GDP.<br />

Employment Aspects : Table – 5 gives<br />

sectoral shares in employment over a<br />

thirty year period. The employment of<br />

primary sector (<strong>Agriculture</strong> and allied,<br />

declined from 74 per cent in 1973-74 to<br />

57 per cent in 2004-05 (Table-5). This is<br />

rather modest compared to the steep fall<br />

in the share of income of agriculture<br />

sector (see Table-3). It may be noted<br />

that decline in agriculture employment,<br />

to a large extent, is accounted by the<br />

urbanization. The pace of occupational<br />

diversification in rural areas has been<br />

much less pronounced. The major gain<br />

in employment share has been in the<br />

tertiary sector (10 percent points),<br />

followed by the secondary sector (7.4<br />

percentage points). The gain of<br />

manufacturing per se (part of secondary<br />

sector) was modest – 3.4 percentage<br />

points (Table – 5).<br />

How was the modest gain in<br />

manufacturing employment shared by<br />

organized and unorganized sectors?<br />

Table – 6 shows that during three<br />

decades the share of employment of the<br />

organized sector declined from 27<br />

percent to 11 per cent. The share has<br />

declined during the hey day of reforms<br />

and high growth. No wonder organized<br />

g§nXm - gßQ>|~a 201<br />

Table – 6<br />

Share of Unorganized and Organized Sectors in Manufacturing Employment:<br />

1974-75 to 2004-05<br />

Percentage to Total<br />

Year Unorganized Organized<br />

1974 - 75 72.6 27.4<br />

1984 - 85 82.4 17.6<br />

1993 - 94 86.2 13.8<br />

1999 - 00 87.1 12.9<br />

2004 - 05 89.2 10.8<br />

Source: Kashyap (1992), Papola (2009)<br />

sector is accused of having ‘job less’<br />

growth. The unorganized sector<br />

References<br />

accounted for almost nine-tenth of<br />

manufacturing employment. The<br />

employment gains in the MSE sector<br />

seem to have been accompanied by<br />

relatively falling labour productivity.<br />

1. Bhalla, G.S. (2009), “Is Growth Sans<br />

Industrialization Sustainable?” S.R.<br />

Hashim et. al. (ed.) Indian Industrial<br />

Development and Globalization,<br />

New Delhi : ISID and Academic<br />

Concluding Remarks<br />

Foundation.<br />

There is no doubt that MSE sector<br />

shows bewildering variety in terms of<br />

products (over 6000 products),<br />

technological orientation and capacity to<br />

2. Government of India, Planning<br />

Commission (2008), Eleventh Five<br />

Year Plan – Vol. 1 and Vol. 3; New<br />

Delhi: Oxford University Press.<br />

meet the requirements of home and<br />

foreign markets. The sector occupies an<br />

important and in terms of employment<br />

share, even a dominant place in the total<br />

3. Government of India (2011),<br />

Economic Survey – 2010-11, New<br />

Delhi : Oxford University Press.<br />

industrial economy. Unfortunately this<br />

domination is accompanied by falling<br />

income share. Several studies<br />

(Kashyap, 1992) indicate that,<br />

exceptions apart, most of the small firms<br />

are invisible and resemble sweat-shops.<br />

<strong>Of</strong>ten their existence depends upon<br />

4. Kashyap, S.P. (1992), Recent<br />

D e v e l o p m e n t i n t h e S m a l l<br />

Enterprises Sector in India:<br />

Economic and Social Aspects, No.<br />

DP/48, Geneva: International<br />

Institute of Labour Studies.<br />

cutting labour costs and they are not in a<br />

position to introduce technological<br />

changes. It is also clear that labour<br />

legislation alone is not the answer.<br />

Ultimately, a reasonably high order of<br />

sustained growth, tilted in favour of<br />

labour-intensive commodities, would be<br />

5. Mazumdar, Surajit (2011), Industry<br />

and Services in Growth and<br />

Structural Change in India : Some<br />

unexplored Features (mimeo), New<br />

Delhi : Institute for Studies in<br />

Industrial Development.<br />

the lasting solution through its impact on<br />

the labour supply. But there is strong<br />

reason to believe that labour standards<br />

are to some extent a function of firm size,<br />

high labour surplus, and also the way<br />

6. Papola, T.S. (2009), “Industry and<br />

Employment : Dissecting Recent<br />

Indian Experience,” S.R. Hashim et.<br />

al. (ed.) as cited above.<br />

production is organized. Much depends<br />

on whether a firm has a lonely (standalone)<br />

existence or exists as an<br />

large firm or a part of an industrial<br />

cluster. The relationship between<br />

organizational forms and labour<br />

standards deserves to be probed in the<br />

Indian context.<br />

----------------------------------------------------<br />

appendage of merchant capital or a S. P. Kashyap is a noted industrial<br />

economist and former Director of Sardar<br />

Patel Institute of Social & Economic<br />

Research, Ahmedabad.


ALWAYS<br />

WELCOME<br />

CUSTOMER<br />

COMPLAINTS<br />

Vishwas Kale<br />

Most organizations look at<br />

c o m p l a i n t s r a i s e d b y<br />

customers with contempt. But<br />

temper and respond positively, most<br />

complaints can be quickly and<br />

painlessly resolved. Complaints’ system<br />

customer knows what exactly is<br />

happening and when they shall hear<br />

from you. Then stick to the timetable you<br />

the reality is dissatisfied customers help must be properly publicized - you should have given.<br />

you improve your business. Let us devote the same resources to<br />

approach customer complaints with a publicizing your complaints’ systems as Be sensitive to people’s desire for<br />

new perspective. you would to any other service you offer. confidentiality and respect this<br />

All customer contact staff should be wherever possible. Make sure that you<br />

Most unhappy customers do not bother trained to respond positively to act on complaints and escalate them<br />

to complain. The people who complain complaints not just the nominated wherever necessary . Most importantly,<br />

are often just trying to help. Be grateful complaints’ redressal staff. It should be tell customers what you have done as a<br />

to them. Complaining customers usually physically easy for a customer to result of their contacting you. Ensure<br />

want to do so informally which means complain. Complaints’ points should be that information received from<br />

verbally - not in writing. Complaints are manned outside normal office hours and complaints is circulated to all the people<br />

often expressed in colourful language - toll free phone lines or free postal in your organization who could learn<br />

but this is not because complainants are addresses should be available for from it.<br />

aggressive. Most complainants just people who cannot complain in person.<br />

want to be listened to, given an<br />

Complaint Handling Essentials<br />

explanation of what went wrong, an Complaint procedures should be kept<br />

apology and an assurance that things simple with no more than two to three The customer truly is always right - even<br />

will be put right. stages. Try to resolve most complaints when he is wrong. Make a realistic<br />

at the first, informal stage. The faster a estimate of how many complaints you<br />

Customer Friendly Complaints' complaint is resolved, the more likely might expect to handle and then staff up<br />

Systems the customer is to be happy with the<br />

resolution. If a complaint cannot be<br />

to meet this.<br />

If you are prepared to listen, keep your resolved instantly, make sure the Train your staff (that includes other<br />

g§nXm - gßQ>|~a 20127


28<br />

Most complainants<br />

just want to be listened<br />

to, given an explanation<br />

of what went wrong,<br />

an apology and<br />

an assurance that<br />

things will be put right.<br />

managers and probably you too). Do not accurate picture of the problem on positively encourage them to do so.<br />

use complaints as a disciplinary tool. If which to base any further action, but<br />

you are unhappy with the way your staff also gives complainants’ the satisfaction Complaints should be properly recorded<br />

works, have the courage to tell them so of voicing their complaints and and there should be a system of<br />

yourself - do not expect your customers confidence that they are being listened management back up to support staff<br />

to do your job for you. to seriously (providing in effect ‘oral<br />

acknowledgement’).<br />

dealing with difficult complaints.<br />

Be positive. Handling complaints<br />

Handling telephone complaints is cost<br />

properly is not difficult and makes a Do listen sympathetically. Maintain effective and efficient but customers<br />

more pleasant environment for your eye contact. Nod. Don’t appear have to be able to find the number<br />

customers, your staff and you. uninterested. Don’t keep looking at easily. Be positive, open and friendly<br />

your watch and breaking off from your and most complainants will respond.<br />

Do not say : customer to deal with other people, Analyze the pattern of complaints.<br />

• Do you have any complaint? answer the phone or discuss anything Consider a computerized system if this<br />

• Is there anything wrong with else with other staff.<br />

will help.<br />

•<br />

•<br />

the product / service?<br />

I s e v e r y t h i n g t o y o u r<br />

satisfaction?<br />

Are you enjoying your meal?<br />

Do take responsibility for the<br />

situation. Make solving the problem a<br />

challenge to show how good you can be<br />

- not a chore to be passed on to<br />

Make sure that the lessons<br />

l e a r n e d f r o m y o u r<br />

complaints’ analysis are<br />

Do say :<br />

• If you could change one thing<br />

about this product / service,<br />

what would that be?<br />

someone else.<br />

Do not blame other people from your<br />

organization. The customer is not<br />

circulated to everyone who<br />

can learn from them.<br />

Remember, there is no<br />

• How could we have made you<br />

more comfortable?<br />

interested in your internal politics. better teacher than a<br />

complaining customer.<br />

• Have you any suggestions Do be flexible - if a small concession<br />

about how the service could be resolves a bigger problem - make that<br />

improved? concession.<br />

----------------------------------------------------<br />

Mr Vishwas Kale is Managing Director,<br />

Everyone who is likely to receive oral Do not say ‘It’s company policy’ as an Vijayesh Instruments Pvt Ltd, <strong>Pune</strong><br />

complaints should be coached in active excuse for not taking action. If you really<br />

listening skills. Not only does this can’t help, explain why. People are<br />

training empower your staff to obtain an reluctant to complain. You will need to<br />

g§nXm - gßQ>|~a 201


LATIN AMERICA BECKONS INDIAN INDUSTRY<br />

R. Viswanathan<br />

Latin America is a large<br />

market of 20 countries, 556<br />

million people, 4.7 trillion<br />

down but bottom-up. The masses, with<br />

their new-found voting power elect<br />

those who promise to make a change in<br />

percentage of GDP has been brought<br />

down to 28.5% in 2010 from 58.2% in<br />

2002. The governments have paid off<br />

dollars of GDP, 8400 dollars per capita their lives, through an inclusive their major external debts and there are<br />

income, 896 billion dollars of exports development agenda. With this political no more¨ IMF cases¨ in the region. In<br />

and 793 billion imports. change, millions of Latin Americans fact, Brazil and Argentina paid their<br />

have been pulled out from below the debts off to IMF ahead of schedule.<br />

In the past, Latin America had poverty line. Brazil has become a creditor to IMF<br />

suffered military dictatorships, hyper<br />

now! Governments and companies<br />

inflation, volatile currencies and The region has tamed inflation have been successfully raising<br />

excessive external debt burden. But decisively and has kept it in single digit resources through issue of bonds in<br />

now the region has definitely overcome in the last decade. The average rate of local currencies. Domestic saving rates<br />

the past curses of instability, inflation of the region was 6.2 % in 2010. in the region have started going up and<br />

unpredictability and cycles of booms The currencies and exchange rates there is a conscious determination to<br />

and busts. have become stable and predictable. avoid reliance on external resources.<br />

Foreign Exchange Reserves of the<br />

D e m o c r a c y h a s i r r e v e r s i b l y Many currencies including the region have been steadily increasing<br />

replaced military dictatorship in most Brazilian Real and Chilean Peso have from 163 billion dollars in 2001 to 614<br />

countries. The political and economic been appreciating in recent years. billion in 2010. Foreign Direct<br />

agenda of the region is no longer top- Gross public debt of the region as a Investment has increased from 38<br />

g§nXm - gßQ>|~a 20129


30<br />

billion dollars in 2003 to 78 billion in The regional GDP grew by an countries with figures for 2010:<br />

2010. Five countries namely Chile, annual average of 5 percent in the<br />

Mexico, Brazil, Peru and Panama have period 2003-8. Due to the global Advantage India – Opportunities in<br />

been upgraded in recent years to crisis, the GDP contracted by 1.9% in Latin America:<br />

investment grade by the Sovereign 2009 but bounced back to 6% growth in<br />

Rating Agencies. 2010. Brazil´s growth in 2010 was There is a fundamental change in<br />

7.7% and that of the other three the mindset of the Latin Americans<br />

Moreover, the markets of the region Mercosur countries over 8.4 %.<br />

towards India. Their fascination with<br />

have withstood the shock of global Indian culture has now been combined<br />

crisis with only moderate adverse Brazil has become the fifth largest with their admiration for the new India,<br />

impact because of the resilience of the economy in 2011, with a GDP of 2.2 growing fast as a large market and<br />

economies and better regulatory, trillion dollars. All these developments global IT power.<br />

monetary and fiscal polices. It is now set make Latin America an ideal investment Latin Americans are also inspired<br />

on a more sustainable course of stability destination and market for Indian by India's pluralistic democracy,<br />

and growth with strong macroeconomic companies.<br />

spiritual gurus, yoga and meditation<br />

fundamentals, single digit inflation, and feel comfortable in dealing with<br />

lower external debt and predictable The following table gives an overview Indian businessmen.<br />

exchange rates. of the markets of Latin American<br />

Grouping Country Population GDP Total Imports Total exports<br />

(millions) (bn. $) 2010 (bn. $) 2010 (bn $) 2010<br />

Mercosur Argentina 40 353 48 84<br />

Brazil 189 2002 181 201<br />

Paraguay 6 17 10.2 5.1<br />

Uruguay 3.4 40 7.3 6.7<br />

Special member Venezuela 28 343 42 102<br />

Andean Community Bolivia 10 18 4.5 6.3<br />

Colombia 48 283 40 42<br />

Ecuador 14 55 19 16<br />

Peru 29 153 28 34<br />

Associate Chile 17 188 49 67<br />

Central American<br />

Integration System<br />

(SICA) Costa Rica 4 34 16 11<br />

Guatemala 14 40 14.5 9.5<br />

Honduras 7 15 9.5 7<br />

Nicaragua 6 7 5.5 4<br />

El Salvador 7 21 9.5 5.8<br />

Panama 3 26 17 11.2<br />

Belize 0.3 1.3 1.2 0.8<br />

Dominican Republic 9.5 51 16.5 7.3<br />

NAFTA Mexico 110 1026 274 271<br />

Others Cuba 11 15 4.5<br />

Total 556.2 4673.3 792.7 896.2<br />

g§nXm - gßQ>|~a 201


They are attracted by the new region. Large mining and energy advanced technologies and best<br />

paradigm of high growth and the investment plans of Brazil, Peru and practices.<br />

emerging economic profile of India. Colombia offer new opportunities for<br />

They see the growing population and Indian companies. Indian companies including NRI<br />

consumption of India as a new companies have invested 12 billion<br />

opportunity for their exports. They have Latin America contributes to dollars in the region in pharmaceuticals,<br />

started taking India seriously as a large, India´s food and energy security, with energy, agrochemicals, IT, steel, mining,<br />

growing and long term market and a its supply of edible oil and crude agribusiness and other areas. There is<br />

global economic power. petroleum. It is also an important source more scope for investment.<br />

of supply of minerals to India.<br />

Latin Americans are fascinated by IT companies of India have<br />

the Indian acquisition of western crown Brazil is the leading trading established software development<br />

jewels such as Jaguar and Ritz Carlton. partner of India, followed by Mexico, centres, BPOs and KPOs, employing<br />

They are impressed by the twelve billion Argentina, Chile and Colombia. 18,000 Latin Americans in ten countries.<br />

dollar Indian investment in Latin<br />

America, which contribute to their India´s trade with Latin America India´s exports to Latin America<br />

employment, exports and industry. The increased to 23 billion dollars in 2010<br />

governments on the continent are from 2.6 billion in 2001. This is poised to C h e m i c a l s , b u l k d r u g s ,<br />

happy that Indian IT companies employ grow exponentially, given the p h a r m a c e u t i c a l s , d i e s e l o i l ,<br />

18,000 Latin American youth and train favourable mindset of Latin Americans automobiles, tractors, auto parts, two<br />

and prepare them for the new towards India. and three wheelers, equipments and<br />

information society. Most of the Indian machinery, medical and scientific<br />

operations are headed by Latin India´s exports to the region have instruments, hand tools, machine tools,<br />

American country managers. This is increased from 1.5 billion dollars in optic fibers, blank CDs and DVDs, tyres,<br />

seen as more than employment. It is a 2001 to 9 billion in 2010. Still it is a small electrical items, leather products, plastic<br />

contribution to human resource portion of Latin America´s total imports products, sports items, spices,<br />

development of Latin America. which were 793 billion dollars in 2010. ayurvedic and herbal products, textiles,<br />

The target should be 25 billion dollars by handicrafts and incense sticks.<br />

Therefore it is an opportune time to 2015. Chemicals including bulk drugs form the<br />

step up promotion of exports to and largest part of India´s exports.<br />

investment in Latin America. Indian T h e P r e f e r e n t i a l T r a d e<br />

companies should formulate long term Agreements with Mercosur and Chile The main export to Brazil is diesel<br />

strategies based on the future potential have given a boost to trade. Mercosur oil by Reliance. In 2010 the value of oil<br />

of the region and not on its past history. is becoming a global powerhouse in exported was 1.7 billion dollars,<br />

agriculture with its large production and accounting for 40 percent of India´s total<br />

Already, Indian industry has surplus for exports, vast fertile land exports to the country.<br />

sensed the huge prospects of the area, abundant water resources,<br />

India's trade with the major markets of Latin America (figures in million dollars) below:<br />

Country India’s Imports India’s Exports<br />

2005 2006 2007 2008 2009 2010 2005 2006 2007 2008 2009 2010<br />

Brazil 1137 937 958 1102 3415 3492 1203 1470 2200 3564 2191 4242<br />

Mexico 522 671 868 1587 1085 1000 957 1125 1127 1363 1140 1600<br />

Argentina 739 929 859 836 876 2032 261 303 384 492 342 496<br />

Chile 493 1489 2211 1744 908 1600 134 164 208 478 278 350<br />

Colombia 5 64 80 16 449 370 248 346 476 529 504 700<br />

Peru 79 102 210 281 72 230 122 146 252 504 304 470<br />

Venezuela 35 850 489 3700 2260 5000 98 131 95 195 213 400<br />

g§nXm - gßQ>|~a 20131


32<br />

Preferential trade agreements of<br />

India :<br />

Chile: India signed a PTA with<br />

Chile in 2006. This has become<br />

effective from 2007. Under this India<br />

gives preferential duties to 276 Chilean<br />

export items while Chile reciprocates for<br />

296 Indian items. Negotiations have<br />

been started to deepen and widen the<br />

PTA.<br />

Mercosur: The India-Mercosur<br />

PTA which was signed in 2005 came<br />

into effect in June 2009. Duty discounts<br />

offered for 452 Indian exports: For 394<br />

products: 10%, for 45 products: 20 %,<br />

for 13 products: 100%. Duty discounts<br />

offered on 450 Mercosur exports: For 93<br />

products: 10%, for 336 products: 20%,<br />

for 21 products: 100%.<br />

Indian imports from Latin America: fifty percent of India´s total imports from<br />

Mexico, Venezuela, Brazil, Colombia<br />

India and Mercosur have decided<br />

to expand and deepen the PTA. In the<br />

first round of talks held in Delhi in April<br />

2010 the two sides exchanged lists of<br />

new products to be covered under the<br />

PTA. This is to be followed up in the next<br />

round in 2011.<br />

Petroleum crude, copper, soy oil,<br />

sunflower oil, minerals, sugar, ethanol,<br />

and Ecuador. Reliance imported about<br />

300,000 barrels a day of crude on<br />

Lines of Credit (LOC)<br />

precious and semi precious stones,<br />

agro products, leather, wool, metal<br />

scrap, wood, equipment and machinery,<br />

aircrafts (from Brazil), wine and fresh<br />

fruits.<br />

Petroleum crude, edible oil and<br />

copper are the top three items<br />

accounting for over three fourths of the<br />

total imports from Latin America.<br />

Imports of these three items are<br />

expected to increase in the coming<br />

years in view of the growing gap<br />

between demand and domestic<br />

average from Latin America in 2010.<br />

Essar has also started imports of crude<br />

oil from Venezuela.<br />

Argentina is the major source of<br />

edible oil and it is followed by Brazil<br />

and Paraguay. Wheat is occasionally<br />

imported from Argentina while sugar is<br />

sourced from Brazil, whenever there is<br />

shortfall in India. In 2010, India imported<br />

1.8 billion dollars worth of soy oil from<br />

Argentina. There is scope to source<br />

pulses, ethanol and biodiesel from<br />

Brazil, Argentina, Uruguay and<br />

The Government of India has<br />

extended a 30 million dollars<br />

concessional LOC to Honduras in<br />

2006. Under this, the Honduran<br />

Government has bought trucks,<br />

vehicles, telecom and medical<br />

equipment. In May 2008, India extended<br />

80 million dollar concessional LOC to<br />

Central American countries. In 2009<br />

India gave a 30 million dollar LOC to<br />

Bolivia, though these two LOCs have<br />

not been utilised yet. In 2010, a LOC of 5<br />

million dollar was given to Cuba.<br />

production in India.<br />

Paraguay.<br />

Export-Import Bank of India has<br />

Latin America has become a new<br />

regular source for India´s crude oil<br />

imports in the last ten years. Venezuela<br />

has become the eighth largest supplier<br />

of crude oil to India. The crude oil<br />

imports of Reliance accounts for over<br />

Copper is the predominant item of<br />

India´s mineral imports from Latin<br />

America. Most of it comes from Chile in<br />

the form of copper concentrates.<br />

Copper imports from Chile amounted to<br />

1.5 billion dollars in 2010.<br />

extended commercial LOCs of 10<br />

million dollars each to the following<br />

Latin American banks: UniBanco and<br />

Bradesco banks of Brazil, Colombian<br />

Eximbank, Bancomext of Mexico<br />

Andean Devlopment Corporation, and<br />

Central American Integration Bank. As<br />

g§nXm - gßQ>|~a 201


and when these limited amounts of European clients. They use the Latin South America and especially<br />

LOCs are exhausted Eximbank will Americans to reach out to the 40 million Brazil, Argentina, Uruguay and<br />

replenish them with new lines of credit. strong Hispanic market of US. The Paraguay offer opportunities for Indian<br />

Indian companies have also got acquisition of farmland. This region has<br />

Focus LAC programme<br />

contracts from local Latin American very large areas of fertile land and has<br />

companies. 26 percent of the world´s fresh water<br />

This is a special trade promotion<br />

reserves. The region can increase the<br />

initiative of the commerce ministry of Leading Indian IT majors with a area of cultivation by 100 million<br />

India implemented in collaboration with presence in Latin America include hectares. They have a large surplus<br />

business, since 1997. Under this, there TCS, Aegis, Wipro, Infosys, Mahindra production for exports and their<br />

are a number of proactive measures, Satyam, Patni, HCL, Cognizant along population and consumption are<br />

including financial support for Indian with several smaller Indian IT firms who relatively small. The region has high<br />

companies to explore the LAC market, have set up operations spread across yields, advanced technologies, best<br />

for participation in trade fairs, market the continent.<br />

practices, infrastructure and logistics for<br />

studies and BSMs. Financial support is<br />

agribusiness.<br />

also given for LAC importers to visit Pharmaceuticals<br />

India for reverse BSMs. The support is<br />

Indian companies can grow<br />

provided through export promotion Indian companies have established oilseeds, pulses, wheat, sugarcane<br />

councils and trade and industry bodies manufacturing units in Brazil, Mexico and take back to India edible oil, pulses,<br />

only and not directly to individual and Argentina and have marketing sugar, fuel ethanol and biodiesel. Indian<br />

companies. offices in other countries. These include c o m p a n i e s c a n a l s o a c q u i r e<br />

Ranbaxy, Torrent, Dr. Reddy's, Zydus commercial forests and take back<br />

Indian investment and joint Cadila, Glenmark, Cipla, Lupin, Emcure timber and paper pulp, which are regular<br />

ventures in Latin America whereas smaller pharmaceutical<br />

companies are actively looking for<br />

imports of India.<br />

Indian companies including NRI acquisition/joint ventures in the region. Meanwhile agrochemical majors<br />

firms have invested about 12 billion<br />

like United Phosphorus Ltd., IFFCO<br />

d o l l a r s i n t h e r e g i o n i n I T, Agribusiness and Agrochemicals and Punjab Chemicals have also<br />

pharmaceuticals, agro-chemicals,<br />

acquired companies or have made<br />

steel, mining, agribusiness and other Shree Renuka Sugars Ltd has strategic investments for fertilizer<br />

sectors. More investment is expected to invested 350 million dollars in the production (potash, urea, potassium<br />

flow in the coming years as a number of acquisition of two sugar groups and has chloride) in Argentina and Peru.<br />

Indian companies have shown interest become one among the top five sugar<br />

in entering the region. producers in Brazil.<br />

Information Technology<br />

Indian IT companies have<br />

established software development<br />

centres, BPOs, KPOs and Call Centres<br />

in ten countries (Argentina, Brazil, Chile,<br />

Uruguay, Mexico, Colombia, Peru,<br />

Ecuador, Costa Rica and Guatemala) of<br />

the region, employing 18,000 Latin<br />

Americans. The Indian companies have<br />

developed a new near-shore business<br />

model of 12/12 in which they service<br />

their North American clients for 12 hours<br />

from the same time zone operations in<br />

Latin America and the remaining 12<br />

hours from India. The Indian companies<br />

leverage the multilingual skills of Latin<br />

Americans who speak Spanish,<br />

Portuguese and Italian to service<br />

g§nXm - gßQ>|~a 20133


34<br />

Energy Other Indian companies with long<br />

term stakes in Latin America's energy<br />

Non conventional Energy:<br />

OVL (ONGC Videsh Ltd) has sector are Bharat Petro Resources, In the non-conventional energy<br />

acquired off-shore oil fields for about subsidiary of BPCL, along with sector, Brazil has emerged as a global<br />

500 million dollars in Brazil. Videocon International, Reliance, Jindal pioneer and leader in fuel ethanol and<br />

and Assam Company. more countries in the region are<br />

OVL, IOC (Indian Oil Corporation)<br />

following their lead. Argentina is the<br />

and Oil India are also part of a South America is becoming a leading exporter of biodiesel produced<br />

consortium in the exploration and major player in the global petroleum from soya. Many projects are coming up<br />

production of oil in the Orinoco region of market. Brazil has discovered large in the arid areas of Brazil, Argentina, and<br />

Venezuela. With an 18% share, the new reserves of oil and is set to become Paraguay as well as in Central America<br />

Indian investment in this project is 2.18 a significant exporter. Venezuela is and Caribbean to grow jatropha for<br />

billion dollars. The field will start already the Saudi Arabia of the region biodiesel. Indian companies can enter<br />

producing 400,000 bpd of which the with its reserves of over 200 billion this sector for investment and joint<br />

Indian consortium is entitled to 72,000 barrels. Mexico, Ecuador and Argentina ventures.<br />

bpd for 25 years. OVL also has also export crude oil. Colombia and<br />

significant investments in Cuba and Peru also have sizeable oil reserves and Suzlon Energy Ltd of India has set<br />

Columbia and is exploring opportunities are under-explored.<br />

up a 225 MW wind energy project in<br />

in Ecuador and Argentina. north east Brazil.<br />

g§nXm - gßQ>|~a 201<br />

Mining and Minerals<br />

This is another sector in which<br />

Indian companies have begun making<br />

inroads in Latin America, which is<br />

endowed with rich reserves of minerals<br />

such as copper, iron ore, gold, silver and<br />

diamond. India will need more of these<br />

to fuel its high growth and consumption<br />

in the coming decades. There is scope<br />

for mining ventures in Argentina, Brazil,<br />

Chile, Bolivia, Colombia and Peru.<br />

Companies like Jindal Group,<br />

Aditya Birla Group, Tega <strong>Industries</strong><br />

Limited, Essar Group, Arcelor Mittal,<br />

NALCO, Indo Borax and Ispat Group<br />

have set up diverse ventures and made<br />

acquisitions for mining iron ore,<br />

aluminium, copper, borax as well as for<br />

manufacturing steel.<br />

Automobiles<br />

Latin America offers a huge scope<br />

for collaborative ventures for the Indian<br />

automobile industry. Auto majors like<br />

Mahindra, Tata Motors, Sonalika, Bajaj,<br />

TVS, Hero Group have either already<br />

entered into joint ventures or are<br />

aggressively exploring strategic<br />

partnerships in the region.


Other areas: The Minister of Mines and Energy Mining investment in Peru<br />

of Brazil announced in February 2011 amounted to US$4.02 billion in 2010<br />

Dynamic plans are also underway<br />

by several other Indian companies like<br />

Havell's, Godrej, Videocon, BEML,<br />

that Brazil would invest 270 billion<br />

dollars in the next two decades in the<br />

mining sector and triple the production<br />

of gold, iron and copper by 2030. This<br />

and this is expected to increase in the<br />

coming years. Analysts predict that in<br />

2011 and 2012 alone, at least USD29<br />

billion of mining investment will go into<br />

Essel Propack, Pidilite, Vijai Electricals<br />

offers opportunities for investment as Peru and Colombia.<br />

and others to tap the business and<br />

industrial potential of Latin America,<br />

through acquisitions and tie-ups.<br />

well as exports of mining machinery and<br />

materials.<br />

Argentina, Brazil, Uruguay and<br />

Paraguay are expanding the area of<br />

PRAJ industries of <strong>Pune</strong> has<br />

executed ethanol projects worth 35<br />

million dollars in Colombia. They have<br />

entered into a JV with a Brazilian<br />

company to build a new ethanol plant in<br />

Brazil. Kirloskar is also planning<br />

investments in Argentina.<br />

Investment in commercial forestry<br />

and paper pulp in Argentina, Brazil,<br />

Uruguay and Chile can yield plentiful<br />

timber and paper pulp.<br />

Indian companies should acquire<br />

farmland in the region to grow soy,<br />

sunflower, pulses and sugarcane to<br />

agriculture and increasing their output,<br />

encouraged by the high prices and<br />

demand as well as by the long term<br />

concern of global food and energy<br />

security. This is good news for Indian<br />

exporters of agrochemicals and<br />

equipments and machinery such as<br />

tractors.<br />

Suggested focus areas in Latin<br />

America for Indian investors and<br />

source edible oil, pulses, sugar and biofuels.<br />

Indeed Latin America is a land of<br />

exporters<br />

immense possibilities and beckons the<br />

The Colombian Minister of Energy best of Indian industry.<br />

Indian companies should target<br />

Brazil for projects and supply of<br />

materials for the 200 billion dollars<br />

infrastructure projects for the World Cup<br />

2014 and the Olympics 2016. They<br />

should also focus on the opportunities in<br />

the five year plan to spend 220 billion<br />

dollars by Petrobras (this is the largest<br />

corporate investment plan in the world<br />

at this moment) in petroleum exploration<br />

and production.<br />

and Mining announced in August 2010<br />

that he expected investment of 28<br />

billion dollars in oil exploration and<br />

production in the next four years and<br />

increase in the oil production to 1.4<br />

million bpd by 2014 from 963,000 bpd in<br />

June 2010. Colombia is emerging as<br />

South America's third-largest oil<br />

producer behind Brazil and Venezuela.<br />

This opens up opportunities for Indian<br />

investors and exporters.<br />

-------------------------------------------------<br />

Note: The views expressed here are<br />

personal and do not reflect those of the<br />

government.<br />

-------------------------------------------------<br />

R. Viswanathan is Ambassador of<br />

India to Argentina, Uruguay and<br />

Paraguay since 2007.<br />

g§nXm - gßQ>|~a 20135


36<br />

MCCIA Event Highlights – August 2011<br />

Showcasing Business Opportunities in Canada<br />

The International Business & Relations Committee of<br />

MCCIA hosted a seminar – 'Doing Business with Canada'<br />

th<br />

on 25 August jointly organized by the Consul General of<br />

Canada, Indo Canadian Business <strong>Chamber</strong> and EEPC<br />

(Government of India).<br />

The objective of the seminar was to enable MCCIA<br />

members and companies from the <strong>Pune</strong> region to explore<br />

possibilities in Canada pertaining to trade, investment, joint<br />

ventures, representation in India etc. for sectors such as<br />

automotive, plastics, biotechnology, aerospace, information<br />

& telecommunications technology and life sciences.<br />

Mr. Nicolas Lepage, Senior Trade Commissioner,<br />

Consulate General of Canada in Mumbai and Ms. Nadira<br />

Hamid, COO, Indo Canadian Business <strong>Chamber</strong> addressed<br />

participants on this occasion.<br />

Detailed presentations on business opportunities in<br />

Manitoba, Quebec and British Columbia Provinces of<br />

Canada were also made by their respective representatives<br />

in India.<br />

This was followed by a presentation on the “India Show”,<br />

an initiative of the Ministry of <strong>Commerce</strong> & Industry which is<br />

being organized by EEPC (set up by Government of India) in<br />

Toronto, Canada between 17-20 October, 2011 with the<br />

support of High Commission of India in Canada and High<br />

Commission of Canada, New Delhi.<br />

This event is synchronized with the largest and most<br />

famous industrial exhibition in North America – Canadian<br />

Manufacturing Technology Show (CMTS 2011) at Toronto,<br />

Canada scheduled on the same dates. India has been<br />

declared a strategic partner for the Show. The year 2011 has<br />

been declared as the “Year of India in Canada” by the Prime<br />

Ministers of both countries giving added significance to the<br />

event.<br />

MCCIA, in association with The Academy of Chief Executives, India, invited Mark Fritz, an international speaker and consultant<br />

th<br />

to conduct a one day workshop - “Achieve Greater Leadership Success Using the Power of Ownership” on 5 August at Hotel Le<br />

Meridien, <strong>Pune</strong>. In a highly interactive session, Mark Fritz outlined the 'Outcomes' approach and demonstrated through<br />

innovative case studies how smart leaders can inspire the feeling of ownership amongst team members to achieve individual and<br />

organizational success. The workshop was well attended by <strong>Pune</strong> corporates with participants from companies like Neilsoft,<br />

KPIT Cummins, Deloitte, Saertex India, Duroshox, Rinder India, Magna Steyr and others.<br />

g§nXm - gßQ>|~a 201<br />

Mr. Nicolas Lepage, Consul and Senior Trade Commissioner for<br />

Canada in Mumbai addressing the participants at the Seminar<br />

on Doing business with Canada.<br />

Mr. S. K. Jain – Vice President, MCCIA<br />

welcoming Mr Nicolas Lepage<br />

Workshop by International Motivational Speaker


Seminar on Simulation Systems for Defence Services:<br />

The Defence Committee of MCCIA in partnership with NASSCOM organized a one-day Seminar on “Simulation Systems in<br />

th<br />

Defence: Opportunities for Indian Industry ” on 26 August.<br />

The objective of this seminar was threefold:<br />

1. To increase awareness about emerging technologies for simulation systems including gaming.<br />

2. Development of simulators in defence services, based on evolving training requirements, simulation based equipment<br />

acquisition, product design & future trends.<br />

3. To project competencies and capabilities of Indian industry to leverage the emerging technologies, equipment needs<br />

and business opportunities in simulation systems.<br />

Brig (Retd) S.B. Ghorpade, Chairman, Defence<br />

Committee, MCCIA observed that simulators have<br />

increased operational efficiency while minimizing the<br />

overall expenditure of training personnel at all levels<br />

and system life cycle cost.<br />

The Chief Guest, Mr. A.M. Datar, Director ARDE, <strong>Pune</strong><br />

focused on the latest technologies available with<br />

ARDE and invited industries to join hands with the<br />

organization.<br />

Mr. Jayant D. Patil, Executive VP, L&T elaborated on<br />

the various initiatives taken by the company in<br />

providing simulation solutions to the Indian Army, Navy<br />

and Air Force.<br />

Representatives of all 3 services, which included Brig.<br />

T.S.A. Narayanan, Commandant, Simulator<br />

Development Division, Secunderabad, Capt. B. R.<br />

Singh (IN) from the Naval HQ, Gp. Capt. Ashutosh Dixit, VM, VSM from the Air HQ, Dr. K. M. Rajan, from ARDE, <strong>Pune</strong> and Mr.<br />

K.S.N. Murthy, Controller, CQA (Radars & Systems), conducted the technical sessions and provided the roadmap for simulation<br />

requirements in Defence.<br />

Speakers from L & T, Strategic Systems Complex, ANSYS Software Pvt. Ltd, Altair India and National Instruments also made<br />

presentations on various cutting edge solutions that can be offered to defence services. Over 60 delegates and participants from<br />

Zensar, Tata Technologies, Bricmont, KPIT Cummins, MEL Systems and other companies attended the seminar.<br />

Interaction Meet for Food Processing Industry<br />

with BDS Providers / Consultants<br />

As part of its efforts to support MSMEs, MCCIA organized a full-day interactive platform "BDS Clinic", for the food processing<br />

th<br />

industry on 18 August, in which a panel of 23 BDS (Business Development Service) providers / consultants in various fields gave<br />

participants spot advice on Quality improvement, Quality certification, ISO 22000 Implementation, HACCP / FSMS, Product<br />

Development, New Technologies, Testing and Certification, Packaging Machinery, Labeling, Bar Coding, Regulatory matters,<br />

Food Laws and amendments in FSSA, IPR and Patents, opportunities for domestic & international marketing including market<br />

research and other issues.<br />

Over 100 participants from the food industry, including farmers attended the programme.<br />

MCCIA Event Highlights – August 2011<br />

g§nXm - gßQ>|~a 20137


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EH$m Zì`m H«$m§{VMr gwédmV Pmcr. S>r Mmcy Pmco d ~m°ZoQ>Mm AmH$ma Ë`mda Adc§~yZ H$aÊ`mV Amcr.<br />

S>m`Z ~m¡Vmo `m \«|$M H§$nZrZo n{hco N>moQ>oImZr amhÿ cmJcm. 1927 n`ªV Aem XrS> H$moQ>r JmS>çm§Mo<br />

noQ>´moc B§{OZ gwé Ho$co d 1890 _Üò VrZ {c_mo{PZ JmS>çm§_wio Aem JmS>çmVrc CËnmXZ Pmco. Omo EH$ Cƒ m§H$ hmoV<br />

MmH$s JmS>çm§da Ë`mMr MmMUr KoÊ`mV Amcr gmò r, gOmdQ> dJ¡aoV ^a nS>cr. ~§X XadmOm 1970_Üò \$moŠ gd°JZo "~rQ>c' JmS<br />

d _J gm`H$crgmaIr Q>m`g© d ñnmoŠ ` d N>VmÀ`m `m JmS>çm cmoH${à` Pmë`m d cmoH$ Ë`m§hÿZ A{YH$ CËnmXZ H$éZ Vmo _moS<br />

Agcocr JmS>r Ë`mZo {dH${gV Ë`m§Zm hì`m Ë`m gmoB© Ë`mV H$éZ KoD$ cmJco. _m°S>oc Q>r Zo A_o[aH$Z ZmJ[aH$m§Zm J<br />

Ho$cr.ZmJ[aH$m§Zr ehamV dmnaÊ`mgmR>r d EH$mZo Va JmS>rV Q>m°`coQ>hr V`ma H$éZ KoVco. MmcdÊ`mMr {eñV cmdcr<br />

¹${MV Jmdm~mhoa M¸$a _maÊ`mgmR>r {VMm Va EH$mZo dm°e ~o{gZ ~gdyZ Ë`mV Ja_ d W§S> _moQ>maJmS>çm§gmR>rMo Img h_añVo<br />

Cn`moJ Mmcy Ho$cm. 1891 _Üò \«$mÝg_ÜòM nmUr {_ioc Aer ì`dñWm H$éZ KoVcr. H$aÊ`mV Amco d _moQ>maJmS>çm `m§À`m CË<br />

àW_ B§{OZ ~gdcocr JmS>r n°ZhmS>© coìhmgmoZo H$moUr _ÚmMo ~ma, Va H$moUr {~N>mZo Ë`mV {dH«$s, dmna d VXZwf§{JH$ gmò r gw{dYm<br />

~mOmamV Amcr d VoìhmnmgZ B§{OZ nwT>o ~gdyZ KoVco. 1907 _Üò amoëg am°BgMr A_o[aH$m ho OJmVco _moR>o Am¡Úmo{JH$ d<br />

~gdÊ`mMr àWm éT> Pmcr. 1901 _Üò "{gëìha KmoñQ>' hr JmS>r ~mOmamV Amcr d amï>´ ~Zco. amï>´mMr VmH$X àM§S> dmT>cr.<br />

S>mB_ca ~|g `m§Zrhr nwT>o B§{OZ ~gdcocr JmS>r JmS>çm§§Vrc Eofmam_mMm na_moƒ q~Xÿ Ë`m§Zr _mÌ A_o[aH$Z cmoH$m§Zm gd© àH$ma<br />

~mOmamV AmUcr. A{YH$ Aídeº$s JmR>cm. `mCcQ> A_o[aHo$Vrc Q>r - \$moS>© hr hdm_mZmV MmcUmar ~§X d Mmc{dÊ`mg g<br />

{_idÊ`mgmR>r _J B§{OZmMr g§»`m dmT>dUo JmS>r gd©gm_mÝ`m§gmR>r åhUyZ Img {dH${gV d Amam_Xm`r JmS>r hdr hmoVr. 1920 Z§Va<br />

g§nXm - gßQ>|~a 201


wT>o<br />

o<br />

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m<br />

Aem ~§X JmS>çm§Mo CËnmXZ dmT>co d "goXmZ'<br />

JmS>çm§Mr g§»`m dmT>cr. nwdu JmS>r Mmcy<br />

H$am`cm B§{OZ hmVmZo {\$adyZ H«±$qH$J H$am`cm<br />

cmJm`Mo. 1912 _Üò H°${S>cH$ H§$nZrZo<br />

BcopŠ Q>´H$ goë\$ ñQ>mQ>©aMm Cn`moJ JmS>çm§VyZ<br />

Mmcy Ho$cm d cmoH$m§Mm JmS>r Mmcy H$aÊ`mMm<br />

Ìmg Ë`m_wio dmMcm. 1924 _Üò<br />

a _moQ>maJmS>çm§da cmdÊ`mgmR>r goë`ycmoO<br />

, c°H$aMm Cn`moJ àW_ H$aÊ`mV Amcm Va<br />

wio 1925 _Üò àW_M H«$mo{_`_ ßcoQ>g² Cn`moJmV<br />

Z AmUë`m Joë`m. 1924 _Üò H«$m`ñca H§$nZrZo<br />

àW_ a~ar Q>m`g©Mo à_mUrH$aU Ho$co, Va<br />

1929 _Üò OZac _moQ>g©Zr ghO ~XcVm<br />

òVrc Ago {JAg© Agcocr {JAa ~m°Š g à_mU AmVm _moR>o Pmco Amho. Xþgar g_ñ`m emoYÊ`mMo H$m_ Mmcy Amho. Ë`mV XJS>r<br />

{dH${gV Ho$cm. JmS>çm§Mr {Z`m©V H$aÊ`mVhr dmhZm§À`m Ywam_wio hmoUmao hdoVrc àXÿfU. `mMo H$moiemMm Cn`moJ, ImÚVoco, gm¡aCOm© dJ¡aoMm<br />

A_o[aH$Z H§$nÝ`m AmKmS>rda hmoË`m d _J à_mUhr dmT>co d OmJ{VH$ nmVirda _J dmna H$gm H$aVm òB©c ho nm{hco OmV Amho.<br />

Ë`m§Zm ñnYm© XoÊ`mgmR>r `wamon_Yrc H$mhr Ë`mÑ{ï>Zo à`ËZ Mmcy Pmco. H$mg©À`m _mJUrda ~«mPrc_Üò D$gmÀ`m _irnmgyZ V`ma hmoUmao<br />

CËnmXH$m§Zr Ë`m§MrM Z¸$c H$am`Mm à`ËZ ~è`mM _`m©Xm d {Z`§ÌUo Amcr. àXÿfUm§Mo AëH$mohmoc B§YZ åhUyZ dmnaco OmV Amho.<br />

Ho$cm. {~«Q>Z Ë`mV AmKmS>rda hmoVm. "~o~r {Z`_ Amco. doJm§da {Z`§ÌUo Amcr. A_o[aHo$V B§YZmEodOr BcopŠ Q>´H$ _moQ>g© dmnéZ d Ë`m<br />

Am°ñQ>rZ' hr Ë`m H§$nZrMr 1920 _Yrc OZVm AmOhr hm`doda 5 _¡c à{VK§Q>m (8{H$_r) ~Q° >è`md§ a MmcdZy nmhÊ`mM o à`mJo hmVo AmhVo .<br />

H$ma Oer hmoVr VerM hmoVr, "~wcZmoO _m°arg hr doJ_`m©Xm AmOhr Amho.^maVmVhr Ë`mV XrK©H$mi drO XoD$ eH$Vrc Aem ~°Q>è`m<br />

H$m°dcr' Ë`m_wio JmS>rMo ñdßZ doJ_`m©Xm AmhoV nU Ë`mMo nmcZ \$mago H$moUr d Ë`m§Zm ghOJË`m [aMmO© H$aÊ`mMr `§ÌUm ho<br />

_Ü`_dJùm§À`m AmdmŠ `mV Amho. {edm` `m H$aVmZm {XgV Zmhr. `mVco _moR>o AmdmhZ Amho. Aem JmS>çm<br />

JmS>çm gwc^ hßË`mda (AJXr AmR>dS>çmV 2 H$ma CÚmoJmV OgOer àJVr hmoV Jocr Amë`m Va YwamMo àXÿfU g§nwï>mV òB©c.<br />

nm¢S>) XoUohr Ë`m§Zr Mmcy Ho$co. Ver AZoH$ gw{dYm, àH$ma, a§J d J«mhH$m§Zm n{hë`m _hm`wÕmZ§Va H$maÀ`m aMZoV<br />

Xþgè`m _hm`wÕmZ§Va Va H$maÀ`m _mJUrV n`m©` CncãY Pmco. H$ma_Üò ao{S>Amo, gwc^Vm òÊ`mgmR>r A{YH$ n«`ËZ Mmcy hmoVo.<br />

àM§S> dmT> Pmcr. nmümË` amï´mV KaQ>r {H$_mZ grS>rßcoAa d AmVm Q>rìhrhr AmcoV. àdmgmg Ë`m_mJo _moQ>maàdmg gwIXm`H$ d gwa{jV<br />

EH$ JmS>r Agm`MrM, Va A_o[aHo$V hoM à_mU OmVmZm añË`m§Mo, _mJ©Xe©Z H$aUmar ìhmdm ho CÔoe hmoVo. 1923 _Üò ñQw>S>~oH$aZo<br />

2 Vo 4 JmS>çm ho hmoVo. 1970 _Üò OJ^a gw_mao OrnrAmaEg nÕV Amcr Amho. g§JUH$ d g§nyU© ñQ>rcMm gm§JmS>m Agcocr JmS>r<br />

3 H$moQ>r JmS>çm Xadfu V`ma hmoV hmoË`m. Va Ë`m BcoŠ Q>´m°{ZH$ CnH$aUm§Mm dmT>Vm dmna hmoD$ {dH${gV Ho$cr. Ë`mAmYr cmH$S>mMm Cn`moJhr<br />

XeH$mÀ`m eodQ>r JmS>çm§Mr EHw$U g§»`m cmJë`mZo H$ma MmcdUo dm Ë`mV ~gUo A{YH$ Ho$cm OmV hmoVm. 1925 _Üò \«$mÝg_Üò<br />

24.3 H$moQ>r n`ªV Jocr. _mÌ `m_wio AnKmVmMo gwgø Pmco Amho. JmS>rVrc {H$Vr B§{OÝg {gQ>´moEZ_o AgoM Ho$co. hm`S>´m°{cH$ (VocmÀ`m<br />

à_mUhr dmT>co. 1971 _Üò A_o[aHo$V 10 JaOoà_mUo MmcdmdrV ho g§JUH$ R>ady eH$Vmo. Xm~mda MmcUmao) ~oëg1921 _Üò A_o[aHo$V<br />

cmImV 493 Va OnmZ_Üò 250 _mUgo H$ma Ë`m_wio B§YZmMr ~MV hmoVo. noQ>´moc-{S>PocÀ`m S>çyg~J©Zo AmUco. 1923-24 Z§Va A_o[aH$Z<br />

AnKmVmV _¥Ë`w_wIr nS>V hmoVr. ^maVmVhr ho dmT>Ë`m Q>§MmB© d {H$_Vr_wio Ë`m§Zm n`m©`r B§YZo H§$nÝ`m§Zr Mmar MmH$m§da dmnaVm òVrc Ago<br />

g§nXm - gßQ>|~a 20147


48<br />

~«oŠ g AmUco. 1956 _Üò {S>ñH$ ~«oH$ dmnaUo nmH©$ hdoV. JmS>çm§Mr {dH«$s, XwéñVr `m~mV XmoZ Vèhm AmhoV. añË`mÀ`m<br />

Mmc yPmc.o S>Zcmn° Z o 1972 _Ü` ogâo Q>r Q>m`g© H$aÊ`mgmR>r J°aoOog hdrV. JmS>rVco gm_mZ ~mOyZo JmS>r MmcdÊ`mV ^maV / Am{<br />

{dH${gV Ho$co. gñnoÝeZ _Üò pñ਽g, a~a d ~XcÊ`mgmR>r XþH$mZo hdrV Ago EH$ Zm XmoZ Am{\«$Ho$Vrc AZoH$ Xoe OnmZ, {~«Q>Z h<br />

nwT>o hm`S>´m°{cH$ aMZm dmnamV AmUcr Jocr. AZoH$ JaOm {Z_m©U Pmë`m d _moQ>ma dmhVwH$sMo (Ë`mVco AZoH$ Xoe nyduÀ`m {~<br />

_moQ>mJmS>çm§À`m emoYm_wio AÝ` ~m~tH$S>o {Z`§ÌU ho EH$ emóM ~Z Joco. Xþgè`m A{YnË`mImcMo hmoVo.) Va A_o[aH$m, ~h<br />

cj Úm`cm cmJco. Ë`m MmcdÊ`mgmR>r Q>m`g© _hm`wÕmZ§Va A_o[aH$Z emgZmZo Xoem§VJ©V gd © àw mno , X{jU A_[o aH$m, H$°ZS>m, Amñ° Q>{ó c<br />

Mm§Jco, g§a{jV d gwa{jV hdoV, JmS>r àeñV añË`m§Mo OmioM {Z_m©U Ho$co d Ë`m_wio dJa¡ o Xeo `Vo mV. Ë`m_iw o Ë`m Ë`m Xeo mZ§ m<br />

MmcdUmao Mm§Jco à{e{jV hdo d Ë`mcm `mo½` _moQ>madmhVwH$ gwc^ Pmcr. Amnë`mH$S>o gd© JmS>çm Ë`m Ë`m Xeo mV {dH$mì`m cmJVmV.<br />

Ë`m gwa{jVoZo MmcdVm òVo Zm ho nmhÊ`mgmR>r Xoemcm OmoS>Umao nyd©-n{ü_, X{jU-CÎma JmS>r R>odÊ`mgmR>r gmd©O{ZH$ {R>H$mU<br />

narjm hdr, JmS>çm§Zm ghO AmoiIVm `mdo amï>´r` _hm_mJ© AmVm òD$ KmVco AmhoV. OmJoMr g_ñ`m AmVm JmS>çm§À`m dmT<br />

`mgmR>r àËòH$ dmhZmcm emgH$s` {Z`_m§Zwgma EŠ gàog do \$º$ 2-3 AmhoV d BVa amï>´r` amÁ` g§»ò_wio gd©M {R>H$mUr OmUdy cmJcr<br />

JmS>r H«$_m§H$ {Xcm Omdm. JmS>r_wio AnKmV añË`m§Mr Xem XþX©emM åhUVm òB©c Aer ~mhoa nS>VmZm JmS>r C^r H$am`cm OmJ<br />

Pmcm dm ZwH$gmZ Pmco Va {d_m hdm. {Z`_ Amho. dmhVwH$sMr {eñV ZmdmMr Jmoï> \$maer Amhoo ho nmhÿZ gd© Jmoï>r R>adë`m<br />

_moS>Umè`m§Zm {ejm hdr, {XemXe©H$, nhm`cm {_iV Zmhr d Ë`m_wio dmhVwH$ A_o[aH$m(`yEg) hr _moQ>maJmS>çm§Mr OZ<br />

doJXe©H$ \$cH$ hdoV. dmhVwH$ {Z`§ÌH$ {Xdo Imoi§~m, AnKmVmMo à_mU àM§S> Amho. AmVm åhQ>cr Va Ë`m XoemV `m CÚmoJm§Zm<br />

hdoV. JmS>r añË`mÀ`m Hw$R>ë`m ~mOwZo ~m§Ym/dmnam VÎdmda añVo~m§YUrMo H$m_ AS>MUtMo àg§J Amco. H§$nÝ`m<br />

Mmcdm`Mr `mMr g_mZ nÕV hdr. JmS>çm Amnë`mH$S>o _moR>çm à_mUmda éOdco OmV {XdmiImoarH$S>o Joë`m. H«$m`ñc<br />

Cä`m H$aÊ`mgmR>r nm{H©$JMr ì`dñWm, H$ma Amho. JmS>r H$moUË`m ~mOwZo Mmcdm`Mr H§$nZrcm cr Am`mH$moH$m Zo H$go da A<br />

g§nXm - gßQ>|~a 201


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Ë`mMo nwñVH$ à{gÕ Amho. Xoem§Vrc AZoH$ Ho$cm OmVmo. àdmgr dmhVyH$sV ~g_wio n§Jw ~ZyZ OmB©c `mV e§H$m Zmhr. nmümË` Xoe<br />

YmoaUo eodQ>r `m CÚmoJmMo {hV nmhÿZ {VH$S>o gwc^Vm Amcr. ñWm{ZH$ VgoM OdiÀ`m d AmOhr _moQ>aJmS>r MmcdÊ`mMo cm`goÝg<br />

R>adcr OmVmV. VrZ dfmªnydu Amcoë`m _moR>çm cm§~ në`mÀ`m JmS>çm Mmcy Pmë`mZo {_idUo ho {Xì` AgVo d Vo {Z`_ _moS>ë`m<br />

_§§XrV hm CÚmoJ {Q>H$mdm åhUyZ {VWo gaH$macm ZmJ[aH$m§Mm àdmg gwIH$a Pmcm. àdmgr aÔ hmoVo hr {ejm ZmJ[aH$m§Zm n§Jy ~ZdyZ Q>mH<br />

Img gdcVr d `moOZm Úmì`m cmJë`m. dmhVyH$sV ~g_Üò A{YH$m{YH$ gwYmaUm hmoV ^maVmV _moQ>matMm In dmT>Vmo AmhoM Va nwU<br />

dmT>Ë`m CËnmXZ IMm©_wio JmS>çm§À`m qH$_Vr AmhoV. dmVmZwHw$crV, Q>rìhr dm pìh{S>Amo AmVm _moQ>maJmS>çm§À`m CËnmXZmMo ^maVmVco<br />

dmT>VmV d _J In KQ>Vmo. VrM Jmoï> VodT>çm Agcoë`m, Pmonm`Mr gmo` Agcoë`m _hÎdmMo H|$Ð ~Zco Amho. Ë`mcm ^maVm<br />

qH$_Vr dmT>ë`mZohr KQ>Vo. XUXUrV JmS>çm AmVm ~g àdmg `m_wio "S>oQ>´m°B©Q>' åhQ>co OmVo d Ë`m_wio nwÊ`mMm<br />

MmaMmH$sÀ`m `m emoYmZo Ho$di gwIH$a KS>V AmhoV. `m gd© àH$mamV hmoUmar Moham_moham ~XcyZ OmUma Amho. noQ>´moc<br />

_moQ>maJmS>çm§À`m {Z{_©VrV d Ë`m_wio dmhVyH$ CcmT>mc d amoOJma{Z{_©Vr àM§S> Amho. cîH$ar {S>PoëgÀ`m qH$_Vr dmT>VmhoV. WmoS>o {Xdg<br />

gwYmaUoV \$aH$ nS>cm EdT>oM Zmhr, Va H$m_mgmR>r Q>´°Š g d ~gMm Cn`moJ gd©M Xoe cmoH$ Hw$aHw$a H$aVmV d _J gd© W§S> nS<br />

_mcdmhVwH$ d _moR>r àdmgrdmhVyH$ `mgmR>r _moR>çm à_mUmda H$aV AmhoV. ^mdmT> nMdcr OmVo. eodQ>r "McVr H$m<br />

Q>´Š g d ~gog `m§Mo CËnmXZ dmT>co. Q>´H$_wio EH§$XarV _moQ>maJmS>çm§Mo CËnmXZ Mmcy Zm_ JmS>r' hoM Iao R>aVo.<br />

_mcdmhVyH$ OcX, gwc^ d OmñV ImÌrMr Pmë`mnmgyZ Joë`m gw_mao 125 dfm©V `m<br />

Pmcr. ^maVmV AmVm aoëdonoojm Q>´Š gZo hmoUmar CÚmoJmV Pmcocr àM§S> gwYmaUm, dmT>, - S>m°. gwYra amqeJH$a<br />

E1/25 am_~mJ H$m°bZr, Zdr noR>,<br />

_mcdmhVyH$ _moR>r Amho, Va BVahr AZoH$ amoOJma{Z{_©Vr d gmoB©gw{dYm nmhVm nwT>Mm<br />

nwUo - 41030.<br />

XoemV AdOS> dmhVwH$sgmR>r Q>´Š gMm Cn`moJ H$mhr H$mi Var _moQ>maJmS>çm Zgë`m Va OJ ^«_UÜdZr : 9820 2014<br />

g§nXm - gßQ>|~a 20149


50<br />

S>moio ho CÚmMo AmoiInÌ<br />

nbr Iar AmoiI XS>dyZ R>odyZ, emar[aH$ d¡{eîQ>ço Zm|XdyZ, ‘~m`mo_o{Q´>H$’ Zmhr. Ë`m_wio hr nÕV AmVm doJmZo bmoH${à`<br />

nmM-doJdoJù`m ì`º$s¨À`m àH$maMr AmoiInÌo {Xbr OmVmV. _Zwî`mÀ`m hmoVo Amho.<br />

ê$nmZo dmdê$Z, emhOmoJnUo OÝ_mnmgyZ _¥Ë`yn`ªV H$Yrhr Z ~XbUmar<br />

\$gdUmè`m ì`{º$aoIodaMo JmObobo _amR>r XmoZM emar[aH$ d¡{eîQ>ço gmYmaUnUo gm§JVm S>moù`m§~Ôb {b{hboë`m eoamoemàr qH$dm<br />

ZmQ>H$ åhUOo ‘Vmo _r ZìhoM’. ho ZmQ>H$ {b{hbo òVrb - ~moQ>m§daÀ`m aofm Am{U S>moù`m§À`m H${dËdmMr `mXr H$am`Mr Pmbr Va<br />

Jobo Ë`m H$mimVbo AmoiI nQ>dÊ`mMo _mJ©, nS>ÚmMr aMZm. ~moQ>m§darb aofm C\©$ A§Jw{b_wÐm H$aUmè`mMo S>moio XwIVrb BVH$s Ë`m§Mr g§»`m<br />

AmOÀ`m BboŠ Q´>m°{ZH$ gmYZm§À`m VwbZoV, ~XbV ZmhrV ho Iao Agbo Var Ë`m§dê$Z àM§S> Amho. ‘ho Z`Z AJXr ~mo bo H$mhrVar. ’<br />

AJXrM àmW{_H$ åhQ>bo nm{hOoV, na§Vw Aem AmoiI nQ>dUo Oam ÌmgmMo nS>Vo - g§e{`V qH$dm ‘S>moù`m§V dmM _mÂ`m Vy JrV ^mdZm§Mo ’ .<br />

VèhoZo \$gdUyH$ H$aUmè`m ì`º$s AmOhr ì`º$sÀ`m ~moQ>m§Mo R>go ¿`m, Ë`m§Mr VÁkm§H$Sy>Z øm§gma»`m ^mdJrVm§nmgyZ ‘Am§Yim _maVmo<br />

AmT>iVmV. Ë`m ImoQ>r dm ~ZmdQ> AmoiInÌo, nS>VmiUr H$am.doi OmVmo. øm aofm§BVHo$M<br />

S>moim’ ømgma»`m {dZmoXm§n`ªV ZOaoMm gd©Ì<br />

nmgnmoQ>© B.Jmoï>r brb`m dmnê$Z ~hþVoH$ gd© A{ÛVr` d¡{eîQ>ç åhUOo ì`º$sMo S>moio.<br />

g§Mma Amho. _ZmVë`m ^mdZm bndÊ`mMm<br />

AS>MUtVyZ _mJ© H$mT>rV AgVmV. ho S>moù`mMr ñH$°Z Ho$bobr à{V_m dmnê$Z AmoiI<br />

{H$Vrhr à`ËZ H$obm Var S>moio gmW XoV ZmhrV<br />

OmUdë`mZo AmVm {d{dY gaH$mar Am{U nQ>dUo ì`mdhm[aH$ÑîQ>çm gmò rMo Amho Am{U<br />

Am{U g_moarb ì`º$sÀ`m S>moù`m§H$So><br />

ImOJr nmVù`m§da, g§~§{YV ì`º$sMr Ë`m_Üò H$mhr Vm§{ÌH$ _`m©Xm qH$dm AS>MUhr<br />

g§nXm - gßQ>|~a 201<br />

S>m°. XrnH$ {eH$manya


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(EyeDentity)<br />

OmoS>bobm AgVmo. ao{Q>Zmbm aº$nwadR>m hr H§$nZr ñWmnZ Ho$br Am{U øm `§ÌUoV<br />

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`moOZo_Üò øm nÕVrMm dmna Ho$bm OmV Amho.<br />

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bmb {XgVmV.<br />

g§nXm - gßQ>|~a 201 51


52<br />

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na§Vw Varhr ao{Q>Zb ñH°$Z hr nÕVr AmÎmn`ªV AmoiIÊ`mMo gw_mao 20 doJdoJio {ZH$f ñH°$ZanwT>o Yabm Va. Varhr Cn`moJ hmoUma<br />

dmnaboë`m nS>VmiUrÀ`m gd© nÕVtnojm AgVmV Va XmoZ ì`º$s¨À`m ~w~wim§À`m Zmhr H$maU S>moim hm AË`§V g§doXZerb<br />

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{VHo$go gmono Zmhr.<br />

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gmYZmMm AmH$ma N>moQ>m hmoV Mmbm Amho øm N>m`m{MÌmV XmIdë`mà_mUo Vmo g§~§{YV à{V_oer OwiUma Zmhr. Ibmg!<br />

Am{U H$m`©j_Vm dmT>Vo Amho ho AmnU g§JUH$mÀ`m Q>o~bmda, nopÝgb-ñQ>±S>à_mUo<br />

nmhVmoM. ao{Q>Zb ñH°$ZaXoIrb ømbm AndmX C^m H$ê$Z R>odVm òB©b qH$dm b°nQ>m°nÀ`m {d{dYa§Jr H$m°ÝQ>°Š Q> boÝgog dmnaUmè`m<br />

H$go AgVrb? AmoiInS>VmiUrMo Xwgao ñH«$sZda AS>H$dVm òB©b. øm gmYZmÛmao \°$eZo~b dmnaH$Ë`mªZm _mÌ AmoiI<br />

{VHo$M _hÎdmMo V§Ì Amnë`m b°nQ>m°nda EH$Xm dmnaH$Ë`m©Zo ñdV… Mr AmoiI àñWm{nV nS>VmiUrMr hr nÕV Oam J¡agmò rMr R>aUma ho<br />

(So>ñH$Q>m°ndahr) AdVabobo Amnë`m Ü`mZmV Ho$br H$s Vmo XyañW nÕVrZo \o$g~wH$gma»`m {ZpíMV! Aem ì`º$s¨Zr g§JUH$mMm nmgdS©><br />

Ambo Agob. ~amo~a, ~moQ>mÀ`m R>emdê$Z do~gmBQ>da bm°JBZ hmoD$ eHo$b, Amnbo ~±H$- bjmV R>odbobmM ~am!<br />

dmnaH$Ë`m©bm AmoiIUmar àUmbr C\©$ ImVo Mmbdy eHo$b. hmò Aem KQ>Zm AmnU<br />

q\$JaqàQ> ñH°$Za. ømZo nmgdS©> bjmV AmÎmn`ªV \$º$ {dkmZmYm[aV B§J«Or<br />

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R>odÊ`mMm CÚmoJ VgoM Amnbm nmgdS©> {MÌnQ>m§VM nmhmV Ambmo, na§Vw bdH$aM Ë`m<br />

‘nidyZ’ qH$dm Ë`m~m~VMm A§XmO ~m§YyZ àË`jmV òUma AmhoV. òË`m H$mhr dfmªV S>m°. XrnH$ {eH$manya<br />

H$moUr Amnbm g§JUH$ gwê$ H$aÊ`mMm YmoH$m g§JUH$s` _m{hVrÀ`m Va gmoS>mM, deepak@deepakshikarpur.com<br />

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g§nXm - gßQ>|~a 201


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H$aÊ`mV Ambr. gXa ZdrZ Q>{_©Zg, dmVmZwHw$brV d AÝ` 15)<br />

IS>H$s qH$dm bmoUmdim Am{U _m§Oar<br />

qH$dm Xm¢S> òWo C^maÊ`mV `mdrV Ago 8)nwUo-{_aO _mJm©dê$Z H$moëhmnya d h¡Xam~mX, bIZm¡, Ònyan`ªV gwé H$aUo Aem<br />

gwM{dÊ`mV Ambo. _w§~B©V _Üàoëdoda X{jUoH$So> hmoUmar àdmgr d _mb dmhVyH$ AÝ` {d{dY _mJÊ`m M|~aÀ`m aoëdo añVm<br />

VrZ ( XmXa d Hw$bm©) d npíM_ aoëdoda d ^{dî`mV hmoUmar dmT> bjmV KoD$Z dmhVyH$ g{_VrZo aoëdo _§Ìmb`mH$So> gmXa<br />

XmoZ (g|Q´>b d dm§Ðo) Q>{_©Zg AmhoV VgoM nwUo-{_aO _mJm©Mo XwnXarH$aU H$ê$Z Ho$ë`m AmhoV.<br />

ZmJnyabm 2 Q>{_©Zg AmhoV. Ë`mMo {dÚwVrH$aU H$aÊ`mV `mdo, Ago<br />

gwM{dÊ`mV Ambo.<br />

nwUo {d^mJmVrb àdmem§À`m JaOm§Mm {dMma<br />

6)nwUo-Xm¢S> _mJm©À`m {dÚwVrH$aUmMo H$m_<br />

H$éZ gXa _mJÊ`m§Mm aoëdo _§Ìmb` d aoëdo<br />

Jobr AZoH$ df} aIS>bo AgyZ Vo Ëd[aV 9)nwÊ`mMm dmT>Vm {dñVma bjmV KoVm nwUo-~moS>m©H$So> nmR>nwamdm H$aÊ`mV òUma Amho.<br />

nyU© H$amdo `mgmR>r _amR>m M|~aMr aoëdo OoOwar Xaå`mZ godm gwé H$aÊ`mV `mdr,<br />

añVm dmhVyH$ g{_Vr gV nmR>nwamdm Ago gwM{dÊ`mV Ambo. Moå~aV\o© Ho$boë`m {deof à`ËZm§_wio aoëdo<br />

H$aV Amho.gXa _mJm©Mo {dÚwVrH$aU àdmem§Zm nwUo-bmoUmdim-nwUo Xaå`mZ<br />

VmVS>rZo nyU© H$aÊ`mV `mdo Ago Moå~aV\o© `m ì`{V[aº$, naVrÀ`m àdmgmMo gmYo {VH$sQ> CnZJar` godoMr EH$ dmT>rd \o$ar (CnZJar`<br />

nwÝhm AmJ«hmZo gm§JÊ`mV Ambo. XoÊ`mMr I§{S>V H$aÊ`mV Ambobr ì`dñWm JmS>r), nwUo-h¡Xam~mX eVmãXr JmS>r, nwUo-<br />

nwÝhm gwé H$amdr, nwUo-Xm¢S> Xaå`mZ JmS>çm§Mm Ah_Xm~mX Xyam§Vmo EŠ ñàog d nwUo-ÒnyagmR>r<br />

7)bmoUmdim d Xm¢S> hr ñWmZHo$ gÜ`m doJ dmT>{dÊ`mgmR>r {g¾b ì`dñWoMo ZdrZ JmS>r, Aem dmT>rd godm§Mm bm^ Pmbm<br />

AZwH«$_o _w§~B© d gmobmnya {d^mJmV AmYw{ZH$sH$aU H$aÊ`mV `mdo d `m _mJm©da Amho.<br />

AmhoV. `m_wio _Ü` aoëdoMm nwUo {d^mJ `m JmS>çm§Mr g§»`m dmT>dmdr Ago AÝ` àñVmd<br />

ñWmZmH$m§da àdmem§gmR>r Amdí`H$ Ë`m _amR>m Moå~aV\o© gmXa H$aÊ`mV Ambo. `mnyduhr _amR>m M|~aV\o© à`ËZmZo nwUo-H$moMrZ<br />

gmoB©gw{dYm {Z_m©U H$ê$ eH$V Zmhr. `m JmS>r (H$moH$U aoëdo_mJm©dê$Z), nwUo-ZmJnya<br />

H$maUmñVd gXa ñWmZHo$ AZwH«$_o _w§~B© d `m{edm`, aoëdoñWmZH$mda ñWmZH$mÀ`m EŠ ñàog, H$moëhmnya-Ah_Xm~mX EŠ ñàog,<br />

gmobmnya {d^mJmVyZ nwUo {d^mJmH$So> dJ© ZmdmMr CX²KmofUm H$aUo, nwUo aoëdo ñWmZH$mÀ`m nwUo-H$moMrZ nyUm© EŠ ñàog JmS>rÀ`m dmT>rd,<br />

H$aÊ`mV `mdrV OoUoH$ê$Z nwUo {d^mJ AmYw{ZH$maUmMm AmamIS>m ËdarV A§_bmV Aem _mJÊ`m _mÝ` Pmë`m AmhoV.<br />

`mo½` Vr H$m`©dmhr H$ê$ eHo$b. VgoM AmUo, nwUo-bmoUmdim Xaå`mZ Vrgam<br />

-<br />

Xm¢S>-aoëdo _mJ© gmobmnya {d^mJmVyZ nwUo aoëdo_mJ© Q>mH$Uo, Am¡Úmo{JH$ _mbmMr dmhVyH$ lr. Mm§X_b na_ma,<br />

{d^mJmH$So> dJ© H$aÊ`mV `mdo Aerhr H$aÊ`mÀ`m Ñï>rZo amo amo (amobAm°Z amob Am°\$) AÜ`j : aoëdo, añVo dmhVyH$ g{_Vr,<br />

gyMZm H$aÊ`mV Ambr. gpìh©g nwUo Vo {X„ r, H$bH$Îm, MoÞB©, {Ìd|Ð_, _amR>m Moå~a<br />

g§nXm - gßQ>|~a 201


J{V_mZ ñnY}V<br />

Cƒ {ejUmMr<br />

^y{_H$m S>m°. lr{Zdmg Omoer<br />

gÜ`m {ejUmMo OmJ{VH$sH$aU hr H$Yr Zìho EdT>o _moR>çm à_mUmda _hËd àmá H$aUo.<br />

g§H$ënZm éT> Pmcocr Amho. Zdo Pmco Amho. Aem pñWVrV ^maVr` g_mO _mJo 3. {ejU XoUo Am{U gm§ñH¥${VH$ Ñ{ï>H$moZmV<br />

OmJ{VH$ g§X^© cjmV KoVm `mnwT>o amhUo AmË_KmVH$snUmMo R>aoc. Aem ñdV:cm g_O{dÊ`mgmR>r gmø H$aUo.<br />

OmJ{VH$ {ejU (Global Education) hr OmJ{VH$sH$aUmÀ`m à{H«$òV ^maVr` 4. ~wÕrdmXmcm ~i XoUo hr Vr H$m`} AmhoV.<br />

g§H$ënZm cjmV KoD$ZM Cƒ {ejUmMo g_mOmg_moarc AmìhmZo Xya H$éZ H$ë`mUH$mar OmJ{VH$sH$aUm_wio ~hþgm§ñH¥${VH$,<br />

{Z`moOZ, àemgZ Am{U A§_c~OmdUr g§H$ënZoH$S>o ZoÊ`mgmR>r Cƒ {ejUmMo `moJXmZ ~hþemIr` AgUmè`m {d{dY Xoem§Vrc<br />

R>admdr cmJUma Amho. OmJ{VH$sH$aU ho H«$_àmá R>aVo. aMZm§_Üò nXdrYa {dÚmÏ`mªZm H$m_ H$amdo<br />

_wimV EH$ Am{W©H$ gwYmaUm§Mo n°Ho$O `m Am{W©H$ OmJ{VH$sH$aUmÀ`m `wJmV cmJV Amho. Ë`mgmR>r Ë`m§Zm AZoH$ H$m¡eëò<br />

ñdénmV nwT>o Amco. Ë`mV CXmarH$aU, {dÚmnrR>m§Zm {d{dY H$m`}nma nmS>mdr cmJV {eHy$Z ¿`mdr cmJVmV. `mMm J§^ra n[aUm_<br />

ImOJrH$aU, ì`mnmarH$aU Am{U {dH|$ÐrH$aU AmhoV, `mMmhr {dga nS>Vm H$m_m Zò. Cƒ {ejUmda hmoV Amho. OmJ{VH$<br />

`m§Mm g_mdoe Amho. nU AmVm Ë`mMr ì`már Cƒ {ejU Am{U Am{W©H$ gj_Vm `mH$S>o AW©ì`dñWocm Amdí`H$ Agcocr<br />

dñVw, godm _m{hVr, g§H$ënZm, {ejU, kmZ Xwc©j H$éZ O_Uma Zmhr. OmJ{VH$sH$aU, g§dmXH$m¡eëòhr Ë`m§Zm AmË_gmV H$amdr<br />

Am{U _mZdr _wëò Aem doJdoJù`m joÌmV _m{hVr`wJ Am{U ~XcVo Am§Vamï>´r` cmJVmV.<br />

{dñV¥V hmoV Amho. OmJ{VH$sH$aUmMr ì`már amOH$maU `m§Mmhr {dMma {dÚmnrR>m§Zm H$amdm ì`mdgm{`H$ qH$dm V§ÌkmZm{df`H$<br />

OgOer dmT>V OmB©c VgVer OJmMr cmJV Amho. `mVrc ~XcË`m àdmhmV gm_rc {df`m§ZmM {dÚmnrR>o A{YH$ _hÎd XoV AmhoV<br />

g§H$ënZm EH$ chmZ IoS>o (Global Village) Z hmoUo åhUOo ^{dî`mVrc g§Yr XdS>Uo R>aoc. Ë`m_Yrc AÜ`mnZ nÕV hr emim§_Yrc<br />

Aer hmoV OmB©c. Cƒ {ejUmMr CËnmXH$Vm Cƒ {ejUmVrc ñWyc AW© AW©emómÀ`m AÜ`mnZ nÕVrnojm doJir Amho.<br />

kmZg_¥Õ hmoV Jocr Va Cƒ {ejU ho amÁ` d ^y{_Ho$VyZhr ^{dî`mVrc {dÚmnrR>m§Mr ^y{_H$m {dÚmnrR>m§nmgyZ g§emoYZ Xya hmoD$ cmJco Ag<br />

amï´ g_¥ÕrMo _m¡{cH$ hË`ma hmoD$ eH$Vo. nmhmdr cmJUma Amho. V§ÌkmZmAmYmarV ho H$m_ {deof g§emoYZ g§ñWm nma nmSy> cmJë<br />

H$moUË`mhr XoemMr d amÁ`mMr àJVr XOo}Xma ~mOmanoRoV gh^mJr hmoÊ`mMr Cnojm AmhoV. amoOJma Am{U ^aVrgmR>rÀ`m e¡j{UH$<br />

Am{U JwUdÎmnyU© {ejUm{edm` Ho$di {dÚmnrR>m§H$S>o ì`º$ hmoV Amho. Ë`m Ë`m ZrVrda ^a {Xë`mZo ho KS>V Amho. ~wÕr_mZ<br />

Ag§^d Amho. gm_m{OH$ d d¡km{ZH$ {d^mJmVrc Am{W©H$ pñWVrVyZ {dÚmnrR>m§H$S>o {dÚmÏ`mªZm e¡j{UH$ joÌmV H$[aAa<br />

{dH$mgmMo geº$ _mÜ`_ _mZco OmUmao nm{hco OmB©c. Ë`m {d^mJm§V J§wVdUyH$ H$aÊ`mMrhr BÀN>m am{hcocr Zmhr. g§Yr Amcr<br />

Cƒ {ejU hr AmOMr ^maVmVrc AmH${f©V H$aUo, Am{W©H$ ì`dhma dmT>{dUo gm°âQ>doAa ~y_ OJ^amV {Z_mU Pmco Ë`mdoir<br />

_hm{dÚmc`rZ {dÚmÏ`mªZm 8 Vo 9 Am{U amoOJma {Z{_©Vr ho Am{W©H$ dmT>rMo {ZH$f Amnë`mH$S>o Hw$ec _Zwî`~i V`ma hmoVo. Ë<br />

Q>Š Š `m§n`ªVM CncãY hmoV Amho. 90 _mZco OmVmV. `m gd© n[apñWVrV Cƒ {ejU cmQ>oda AmnU ñdma Pmcmo. Oo MrZcm gmY<br />

Q>Š Š `m§nojm A{YH$ {dÚmWu Cƒ {ejUmnmgyZ Hw$R>o Amho. Zmhr Vo Amnë`mcm gmYco.<br />

d§{MV AgUo ho {dÚmÏ`mªÀ`mM Zìho Va ^maVr` A°cH$m°Q> ng©Ýg `m§Zr {X A_o[aH$Z `w{Zìh{g©Q>r ^{dî`H$mimVrc AmìhmZo g_moa R>oD$Z Ë`<br />

g_mOmÀ`m VgoM XoemÀ`mhr {hVmMo Zmhr; `m nwñVH$mV {dÚmnrR>m§Zr H$amd`mMr Mma AmìhmZm§er èñdrnUo XmoZ hmV H$é eHo$c<br />

qH$~hÿZm Vo A{dH${gV AdñWoMo {ZXe©H$ _hËdmMr H$m`}Z_yX Ho$cr AmhoV. Aer {nT>r {Z_m©U H$aÊ`mgmR>r {ejUmÀ`m<br />

_mZco OmV Amho. EH${dgmì`m eVH$m_Üò 1. g§emoYZ Am{U VéU emókm§Zm _XV H$aUo.joÌmV H$m` H$aVmo AmhmoV? AmO hr {nT<br />

kmZ{Z{_©Vr, kmZ Cn`moOZ d kmZ g§àofUmg 2. {ejUmVrc H$[àagmR>r {dÚmÏ`mªZm V`ma emim H$m°coOmV {eH$Vo Amho. VrM _wco C<br />

g§nXm - gßQ>|~a 20155


56<br />

_hmgÎm Pmcoë`m Xoem§À`m _w»` àdmhmV Ë`mgmR>r EH$ _hËdmMo _mÜ`_ R>aoc, gwYmaUm H$aUo.<br />

AgVrc. Ë`m H$mimV Ë`m§Zm OJÊ`mgmR>r, Ë`m B§Q>a°pŠ Q>ìh {_S>r`m, _mo~mB©c, g§JUH$, g|Q>ć ~moS>© Am°\$ A§S>aJ«°Á`wEQ> ñWmnZ H$aU<br />

H$mimVrc AmìhmZo nocÊ`mgmR>r Or gmYZo Q>r.ìhr., hr gmar _mÜ`_o n[aUm_H$maH$ arVrZo Cƒ {ejU KoD$ BpÀN>Umè`m gd<br />

hdr, Ë`mgmR>r Ë`m§Zm {ejUmZo g_¥Õ Am{U dmnaVm òVrc. Cƒ {ejUmMr g_mZ g§Yr XoUo. amï>´r` kmZ<br />

gj_ H$am`cm hdo. Ë`mgmR>r AmnU H$m` amï>´r` kmZ Am`moJmMr ^y{_H$m : Am`moJmMr ^yy{_H$m cjmV KoD$Z Cƒ<br />

{Z`moOZ Ho$co Amho. `mMm {dMma H$aUo A{^àoV ^maV gaH$maZo ñWmnZ Ho$coë`m amï>´r` kmZ {ejUmMo {Z`moOZ hmoUo JaOoMo R>aVo.<br />

Amho. Am`moJmMr (National Knowledge 1ì`m `moOZoZ§Va {ejU ho g_mOmV<br />

_m{hVr V§ÌkmZmÀ`m dmnamZo g§nyU© Commission) `m~m~VMr R>mog ^y{_H$m BWo g_VmdmX (Equalises) KQ>H$ åhUyZ H$aVo.<br />

gmjaVm : C„ oI H$aUo `mo½` R>aoc. amï>´r` kmZ Am`moJmMo 1ì`m `moOZoAIoa (207 Vo 2012)<br />

e¡j{UH$ H«$m§Vr ho Amnë`mnwT>o AmOMo AÜ`j g°_ {nÌmoXm `m§Zr n§VàYmZm§Zm Cƒ {ejUm_Üò OmUmè`m§Mo à_mU gÜ`mÀ`m<br />

gJù`mV _hÎdmMo AmìhmZ Amho Am{U Ë`m {chrcoë`m Cƒ {ejUm{df`r nÌmV åhQ>co 10 Q>Š Š `m§déZ 15 Q>Š Š `m§da nmohmoMoc. `m<br />

H«$m§Vrcm OmoS> hdr g§JUH$ gmjaVoMr. Ho$di H$s, Higher education has made a doJmZo OmJ{VH$sH$aUmMm ñnYm©Ë_H$ `wJmV d<br />

gmja AgUo ho AmOMo cú` Zmhr. AmOhr significant, contribution to economic kmZH|$ÐmV g_mOm_Üò (Knowledge-<br />

Amnco {ejU gd©Xya nmohmoMcoco Zmhr. XoemV development, social progress and<br />

Centered Society) gj_ d à~i AgUo<br />

political democracy in independent<br />

AmOhr 35 H$moQ>r cmoH$m§Zm {c{hVm dmMVm òV India. But there is a serious cause for A{Zdm`© Pmco Amho.<br />

Zmhr. e§^a Q>¸o$ gmjaVm hm n{hcm Q>ßnm Am{U concern at this juncture. The proportion EHy$UM Cƒ {ejUmÀ`m `moJXmZmZo<br />

of our population, in the relevant age<br />

JwUdÎmnyU© {ejU (¹$m{cQ>r EÁ`wHo$eZ) group that enters the work of higher OmJ{VH$sH$aUmÀ`m à{H«$òV ^maVr`<br />

Xygam, Ë`mgmR>rMo V§ÌkmZ {dH${gV Ho$coco education in terms of the number of g_mOmg_moarc g_ñ`m Xya H$éZ, AgUmar<br />

places in universities are simply not<br />

Amho. Amnë`mcm CncãYhr Amho. Ho$di 90 AmìhmZo pñdH$méZ, Ë`mda `mo½` _mJ© H$mT>Uo<br />

adequate in relations to our needs.<br />

VmgmV g§JUH$ Hw$Umcmhr gmja H$é eH$Vmo, Large segment of our population just do JaOoMo dmQ>Vo. H$maU ^maVmÀ`m e¡j{UH$<br />

BVHo$ à^mdr Am{U gwc^ V§ÌkmZ CncãY not have access to higher education. joÌmV qMVm dmQ>mdr Aer pñWVr {Z_m©U Pmcr<br />

What is more, the quality of higher<br />

Amho. _pëQ>{_S>r`m g§JUH$mÀ`m _mÜ`_mVyZ education in most of our universities Amho. Cƒ {ejUmÀ`m g§ñWmË_H$ à{H«$òV<br />

_mV¥^mfoV ho {ejU {dZm{ejH$ {_iy eH$Vo. leaves much to be desired. We believe Am_wcmJ« ~Xc hmoV AgyZ, kmZ XoÊ`mÀ`m<br />

that an exphasis on expansion and<br />

Am°ZcmB©Z EÁ`wHo$eZ Vo hoM. `m V§ÌkmZmÀ`m AmVmn`ªVÀ`m A{^OmV _wë`m§Zm AcrH$S>À`m<br />

reform of our school system is<br />

~imdaM Amnë`mcm gmjaVoMo C{Ôï> JmR>Vm necessary to ensure that world of higher H$mimV Y¸o$ ~gV AmhoV. doJù`mM<br />

òD$ eHo$c. education (Higher education letter to gm§ñH¥${VH$ _wë`mÛmao ho ~Xc KS>V AmhoV.<br />

PM, 24th November 2006, National<br />

Xwgam _hÎdmMm _wÔm, {S>ñQ>Ýg EÁ`wHo$eZ, Knowledge Commission, New Delhi.) {ejU g§ñWm§Zm MQ>H$Z Am{W©H$ \$m`Xm<br />

àmW{_H$ emim§Moo g§JUrH$aU Ho$co Va AJXr kmZAm`moJmZo {dñVma (Expansion), CÎm_Vm {_idyZ XoUmao Am{U {dÚmÏ`mªZm ZmoH$arÀ`m<br />

IoS>çmnmS>çmn`ªV AmnU CÎm_ àmW{_H$ (Excellence) Am{U g_m{dï>rH$aU g§Yr ghOnUo {_idyZ XoUmao ~mOmanoR>r` _yë`<br />

{ejU nmohMdy eHy$. {deofV: J«m_rU ^mJmV (Inclusion) Aer {ejU Cƒ {ejUmMr `m_mJo Amho. nma§nm[aH$ {dÚmnrR>m§Zm Ë`m§Mm<br />

Á`m H$mhr {ejUmÀ`m ÌwQ>r AmhoV, Ë`m Xya {ÌgyMr gm§{JVcr Amho. Ë`mVrc à_wI _wÔo VmoM Vmo _wIdQ>m ~XcÊ`mMo g§Ho$V XoV Amho.<br />

H$éZ CÎm_ {ejUmMm n`m©` gmÜ` H$aVm òB©c. Imcrcà_mUo - åhUOoM OmJ{VH$sH$aUmÀ`m à{H«$òMm<br />

emim§À`m g§JUH$rH$aUmV AmXe© AÜ`Z {dñVma (Expansion) : ì`mnH$ ñVamda {ejUmÀ`m A{^OmV _wë`m§dahr n[aUm_<br />

AÜ`mnZ Am{U ì`dñWmnZ `m VrZ Jmoï>r Cƒ {ejU ì`dñWoMm {dñVma Am{U Pmcocm {XgVmo Amho. Cƒ {ejUm_Üò<br />

gmYVm òB©c. _hmamï>´ Zm°coO H$m°nm}aoeZÀ`m amï>´ñVamda 150 {dÚmnrR>m§Mr {Z{_©Vr H$éZ _hËdmMr ^y{_H$m ~OmdUmè`m AmYw{ZH$<br />

_mÜ`_mVyZ hm à`moJ hmoV Amho. CncãY Cƒ {ejUmVrc Zm|XUrMo à_mU B.g. 2015 {dÚmnrR>m§Zm {dMma H$éZ AZoH$ ZdZdrZ<br />

AÚ`mdV V§ÌkmZmMm {ejUmÀ`m ì`mnH$ _Üò {H$_mZ 15 Q>¸o$da AmUo Amdí`H$ Aä`mgH«$_ gwé H$amdo cmJVrc. g§»`mË_H$<br />

àgmamgmR>r H$gm Cn`moJ H$aVm òB©c hoM AmVm Amho. ÑîQ>`m, Cƒ {ejUm~amo~aM àmW{_H$<br />

AmìhmZ Amho. ho AmìhmZ AmnU èñdrnUo Cƒ {ejUmda OrnrS>rÀ`m (Gross {ejUmMo gmd©{ÌH$sH$aU AOyZhr gmÜ` Z<br />

nocy eH$Vmo; Va hoM V§ÌkmZ AmOÀ`m Demostic Product) 1.5 Q>¸o$ IM© {ZYm©[aV hmoUo ho ^maVmMo _moR>o Anè Amho.<br />

{ejUmcm nyaH$ R>aoc Am{U ^{dî`mV H$amdm. 50 amï>´r` {dÚmnrR>m§Mr ñWmnZm H$aUo<br />

n`m©`hr! d B§{S>n|S>§Q> ao½`wcoQ>ar A°Wmo[aQ>r \$m°a hmà -<br />

EH$mdoiog eoH$S>mo emioVë`m {dÚmÏ`mªn`ªV EÁ`wHo$eZ (IRAHE) ñWmnZ H$aUo. S>m°. lr{Zdmg Omoer<br />

XO}Xma {ejU nmohmoMoc. _mÌ Vo EH$gwar Zgoc. {dÚmnrR>m§Mr gÚpñWVr ~XcyZ Ë`m_Üò àmMm`© , AmQ>©g², H$m°_g©, gm`Ýg H$m°boO,<br />

B§Q>a°pŠ Q>ìh EÁ`wHo$eZ ho Ë`mMo gyÌ Am{U nm`m^yV gw{dYm, g§emoYZ, Aä`mgH«$_ `mV Mm§XdS><br />

g§nXm - gßQ>|~a 201


èmMm _mJ© XmI{dUmao -<br />

èñdr XwH$mZXmar<br />

ñVH$ àma§^mnmgyZ Vo eodQ>n`ªV dmMZr`<br />

Amho. {deof åhUOo Amnë`m amoOÀ`m<br />

ì`dhmamVrc _mZdr n¡cy nwñVH$mV CcJSy>Z<br />

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g§nXm - gßQ>|~a 201 57


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d OmJVm nhmam, XwH$mZXmam§À`m g_ñ`m d Amho Am{U ì`dgm`mMo EH$ V§Ì Amho. `m Mmcoc Ago {cImU Amho.<br />

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XwH$mZXmargmR>r \$maM Cn`wº$ d _hËdmMr Amho.<br />

n¥ð> g§»`m : 158, qH$_V 160/àH$meZ<br />

: Z{MHo$V àH$meZ<br />

AmhoV. 158 nmZm§Mo ho nwñVH$ Ho$di _mo .: 925210130<br />

AmO ~mOmamV CÚmoOH$, ì`dgm` XwH$mZXmam§gmR>r Zìho Va J«mhH$m§gmR>rhr Email : nachiketprakashan@gmail.com<br />

MCCIA Industrial Merit Awards<br />

<strong>Mahratta</strong> <strong>Chamber</strong> of <strong>Commerce</strong> <strong>Industries</strong> & <strong>Agriculture</strong> has instituted various Industrial Merit Awards for innovative<br />

product/process/design/service or import substitute items; women entrepreneurs ; development of new product, design or<br />

prototype or for import substitute item; Environmental Pollution Control in <strong>Industries</strong> in Maharashtra & Corporate Social<br />

Responsibility (CSR). These awards are mainly to give encouragement and recognition to MSME sector, however,<br />

corporates and medium enterprises are also eligible to apply.<br />

Do you have it in you to be a winner?<br />

Do you know somebody who could be a potential winner?<br />

Give us your application / referrals / feedback<br />

G. S. Parkhe Industrial Merit Awards : For a new product/process/service/design or<br />

import substitute items that one has developed<br />

Harimalini Joshi Award : For a new products and design<br />

Ramabai Joshi Award : For a Women Entrepreneurs / products or appliance useful for domestic purpose<br />

MCCIA - Dr. R. J. Rathi Award : For Environmental Pollution Control in <strong>Industries</strong> in Maharashtra<br />

B. G. Deshmukh IAS Award : For Corporate Social Responsibility (CSR )<br />

Please contact with your feedback to :-<br />

Mr. Anant Sardeshmukh,<br />

Executive Director General<br />

<strong>Mahratta</strong> <strong>Chamber</strong> of <strong>Commerce</strong>, <strong>Industries</strong> and <strong>Agriculture</strong><br />

5th Floor, 'A' Wing, MCCIA Trade Tower, Senapati Bapat Road, <strong>Pune</strong> 411 016,<br />

Tel. No. 020 – 25709000, Fax : 25709021 Email: adg@mcciapune.com, Website: www.mcciapune.com<br />

g§nXm - gßQ>|~a 201

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