19.07.2013 Views

BY ORDER OF THE AIR FORCE PAMPHLET 91-215 SECRETARY ...

BY ORDER OF THE AIR FORCE PAMPHLET 91-215 SECRETARY ...

BY ORDER OF THE AIR FORCE PAMPHLET 91-215 SECRETARY ...

SHOW MORE
SHOW LESS

Create successful ePaper yourself

Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.

A7.3.3. The emergency procedures index. This index measures the readiness of the shop to respond to<br />

various emergencies such as fires, injuries, and hazmat releases. It is made up of a compilation of<br />

indicators as shown at Figure A7.3. A high score is desirable.<br />

Figure A7.3. Example Emergency Procedures Measurement.<br />

1. Scores on emergency procedure quizzes<br />

2. Percentage of emergency equipment on hand and fully operational<br />

3. Scores on emergency response drills indicating speed, correct<br />

procedures, and other effectiveness indicators.<br />

A7.3.4. The quality assurance score. This score measures a defined set of maintenance indicators tailored<br />

to the particular type of aircraft serviced. Quality Assurance (QA) personnel record deviations in these<br />

target areas as a percentage of total observations made. The specific types of deviations are noted. The<br />

score is the percentage of positive observations with a high score being desirable. Secondary scores could<br />

be developed for each type of deviation if desired.<br />

A7.3.5. The overall index. Any combination of the indicators previously mentioned, along with others as<br />

desired, can be rolled up into an overall index for the maintenance facility as illustrated at Figure A7.4.<br />

Figure A7.4. Example Overall Measurement.<br />

Tool control safety index: 93.3<br />

Protective clothing and equipment safety index: 78.0<br />

Emergency procedures index: 88.4<br />

Quality Assurance Score: 97.9<br />

TOTAL: 357.6<br />

OR AVERAGE: 89.4<br />

This index is the overall safety index for the maintenance facility. The goal is to push<br />

toward 100% or a maximum score of 400. This index would be used in our<br />

accountability procedures to measure performance and establish the basis for rewards or<br />

corrective action.<br />

A7.4. Once the data has been collected and analyzed, the results need to be provided to the unit. With this<br />

information the unit will be able to concentrate their efforts on those areas where improvement would<br />

produce the greatest gain.<br />

A7.5. Summary. It is not difficult to set up useful and effective measures of operational risk, particularly<br />

once the key risks have been identified during a risk assessment. Additionally, the workload associated<br />

with such indicators can be minimized by using data already collected and by collecting the data as an<br />

integrated routine aspect of operational processes.<br />

114

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!