BY ORDER OF THE AIR FORCE PAMPHLET 91-215 SECRETARY ...
BY ORDER OF THE AIR FORCE PAMPHLET 91-215 SECRETARY ...
BY ORDER OF THE AIR FORCE PAMPHLET 91-215 SECRETARY ...
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A7.3.3. The emergency procedures index. This index measures the readiness of the shop to respond to<br />
various emergencies such as fires, injuries, and hazmat releases. It is made up of a compilation of<br />
indicators as shown at Figure A7.3. A high score is desirable.<br />
Figure A7.3. Example Emergency Procedures Measurement.<br />
1. Scores on emergency procedure quizzes<br />
2. Percentage of emergency equipment on hand and fully operational<br />
3. Scores on emergency response drills indicating speed, correct<br />
procedures, and other effectiveness indicators.<br />
A7.3.4. The quality assurance score. This score measures a defined set of maintenance indicators tailored<br />
to the particular type of aircraft serviced. Quality Assurance (QA) personnel record deviations in these<br />
target areas as a percentage of total observations made. The specific types of deviations are noted. The<br />
score is the percentage of positive observations with a high score being desirable. Secondary scores could<br />
be developed for each type of deviation if desired.<br />
A7.3.5. The overall index. Any combination of the indicators previously mentioned, along with others as<br />
desired, can be rolled up into an overall index for the maintenance facility as illustrated at Figure A7.4.<br />
Figure A7.4. Example Overall Measurement.<br />
Tool control safety index: 93.3<br />
Protective clothing and equipment safety index: 78.0<br />
Emergency procedures index: 88.4<br />
Quality Assurance Score: 97.9<br />
TOTAL: 357.6<br />
OR AVERAGE: 89.4<br />
This index is the overall safety index for the maintenance facility. The goal is to push<br />
toward 100% or a maximum score of 400. This index would be used in our<br />
accountability procedures to measure performance and establish the basis for rewards or<br />
corrective action.<br />
A7.4. Once the data has been collected and analyzed, the results need to be provided to the unit. With this<br />
information the unit will be able to concentrate their efforts on those areas where improvement would<br />
produce the greatest gain.<br />
A7.5. Summary. It is not difficult to set up useful and effective measures of operational risk, particularly<br />
once the key risks have been identified during a risk assessment. Additionally, the workload associated<br />
with such indicators can be minimized by using data already collected and by collecting the data as an<br />
integrated routine aspect of operational processes.<br />
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