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Available as a stand-alone system.<br />

CMMS DETAILS - Technical<br />

Pinnacle Enterprise is available as either a<br />

client/server or web-architected product that<br />

running under Windows or via an Internet<br />

b r o w s e r. Extensive PDA functionality includes<br />

data collection, barcode scanning, work orders<br />

and condition monitoring. Interfaces can be set<br />

up to all FMIS products and data exported to any<br />

other windows program. Pinnacle is also available<br />

as an ASP hosted service so that the user needs<br />

only have internet access - which makes it ideal<br />

for widely dispersed locations and mobile<br />

workforces.<br />

CMMS DETAILS - Functionality<br />

Pinnacle Enterprise includes functions organized<br />

into the following modules:<br />

Assets; Property; Job Requests; Planned Wo r k ;<br />

Work Orders; Schedules; Finance & Budgets;<br />

Contracts; Stock; User Security; PDA for A s s e t s ;<br />

PDA for Maintenance; Job Requests. A l l<br />

modules have full reporting functions and<br />

Pinnacle is compatible with third party report<br />

writers to deliver unlimited flexible reporting.<br />

Almost every aspect of Pinnacle is able to be<br />

customized to meet the needs of the user and<br />

reflect the business rules they use.<br />

ProTeus<br />

Company: Eagle Technology, Inc.<br />

Address: 10500 N. Port Washington Road<br />

Mequon, Wisconsin 53092 USA<br />

Contact: Sales Department<br />

Phone: 262-241-3845<br />

Fax: 262-241-5248<br />

Email: sales@eaglecmms.com<br />

Web: www.eaglecmms.com<br />

In country support:<br />

USA, Mexico, UK, South Africa, Thailand,<br />

Australia, Hungary, Greece, China, Malaysia,<br />

Brazil, India, Nigeria, Bahrain, UAE, Pa k i s t a n ,<br />

Bahamas, Serbia.<br />

Typical cost of the CMMS software<br />

Small site: $2,495 US<br />

Medium Site: $10,000 US<br />

Large Site: $40,000 US<br />

Available as a stand-alone system.<br />

CMMS DETAILS - Technical<br />

P r o Teus can operate as a stand-alone, thin-client,<br />

or client/server CMMS, supporting an unlimited<br />

number of users. ProTeus runs in a MSDE, MS<br />

SQL, or Oracle database environment, and<br />

supports Windows 2000/XP/NT. ProTeus can be<br />

taken mobile on handheld PDAs, and offers an<br />

Alarm Manager Interface for true integration<br />

with Building Automation Systems. ProTe u s<br />

allows drawings and PDF files to be attached to<br />

each work order. A data import utility streamlines<br />

database population and data export options<br />

include export to Microsoft Office, Crystal<br />

Reports and ERP systems. Web capabilities<br />

include: web browser access via LAN/WAN or<br />

Internet, work order submission direct to email<br />

or to wireless handheld devices.<br />

CMMS DETAILS - Functionality<br />

P r o Teus helps streamline maintenance<br />

operations in plants and facilities worldwide. It<br />

offers asset and equipment tracking, preventive<br />

maintenance scheduling, demand maintenance<br />

tracking, an extensive list of management reports,<br />

inventory tracking over multiple stockrooms,<br />

employee/labor craft scheduling, budgeting,<br />

purchasing and more. Enhancements include:<br />

multi-cycle scheduling, multi-currency handling,<br />

time card tracking, and quick-entry screens for<br />

one-screen work order entry. Optional modules<br />

include: service request, barcode, audit trail,<br />

mobile interface, and more. A unique interface<br />

to popular Building Automation Systems (BAS)<br />

set this CMMS apart from the rest. ProTeus is<br />

available in multiple languages, including<br />

English, Spanish, German and Chinese.<br />

SMART<br />

Contact: Erica LeBorgne<br />

Phone: 847.713.9135<br />

Fax: 847.842.0321<br />

Email: Erica.leborgne@syclo.com<br />

Web Page: www.syclo.com<br />

In country support:<br />

Worldwide support.<br />

IS THIS CMMS part of larger<br />

management/corporate system: Yes, as a<br />

mobile computing solution SMART is<br />

integrated with existing EAM or CMMS<br />

application deployed within an organization.<br />

CMMS DETAILS - Technical<br />

S y c l o ’s SMART Suite is mobile software that<br />

automates workflow and replaces paper- b a s e d<br />

processes, which slow productivity and are<br />

responsible for poor reporting. SMART is<br />

integrated with existing EAM/CMMS systems<br />

and deployed on handheld devices including<br />

Pocket PC, Symbol, Intermec, and Palm, among<br />

others. SMART contains a server component to<br />

manage network connectivity, sessions<br />

management, etc; client device software that<br />

delivers a customized view depending on the<br />

user; and an editor that allows systems<br />

administrators to configure application workflow<br />

as needed.<br />

CMMS DETAILS - Functionality<br />

With features to benefit every area of a<br />

maintenance operation, SMART is proven<br />

technology that has increased productivity and<br />

maintenance efficiency for hundreds of<br />

organizations worldwide. The SMART Suite<br />

contains multiple function-specific modules to<br />

automate data capture and optimize workflow.<br />

Work Manager: View work orders and asset repair<br />

h i s t o r y, record time and attendance. Inventory:<br />

Speed parts and tools issues, track and monitor<br />

bin levels, check receipts against POs, automate<br />

cycle counts. Rounds & Readings: Download<br />

multiple rounds, record observations, view<br />

h i s t o r y, create work orders. Auditor: Record class<br />

and asset descriptions, conduct physical counts<br />

using barcode scanner, monitor conditions.<br />

Survey 2004<br />

Survey Of Computerised Maintenance Management Systems<br />

SSA EAM (Enterprise Asset<br />

Management)<br />

Company: SSA Global<br />

Address: 500 West Madison, Suite 1600,<br />

Chicago, IL 60661, USA<br />

Contact: Joy Hein<br />

Phone: 763.797.8814<br />

Fax: 763.797-8800<br />

Email: joy.hein@ssaglobal.com<br />

Web: www.ssaglobal.com/solutions/products<br />

/index.aspx#eam<br />

In country support:<br />

SSA Global has worldwide resources to support<br />

customers .<br />

Typical cost of the CMMS software<br />

There is user-based pricing, for both concurrent<br />

and named users, as well as CPU-based pricing.<br />

EAM base system price is approximately $2000<br />

times number users.<br />

Available as a stand-alone system.<br />

SSA EAM can be operated independently or<br />

interoperably with SSA ERP systems.<br />

IS THIS CMMS part of larger<br />

management/corporate system:<br />

SSA EAM is compatible with SSA BPCS, and<br />

will be interfaced to other SSA ERP systems<br />

(SSA PRMS, SSA Infinium) in 2004.<br />

CMMS DETAILS - Technical<br />

Databases: iSeries relational<br />

Operating Systems (Clients): Windows 95 or<br />

higher<br />

Browsers (Clients): Microsoft Internet<br />

Explorer 5.0 or higher<br />

Operating Systems (server): OS/400<br />

Integration Technology:<br />

Point to Point using DB Triggers<br />

CMMS DETAILS - Functionality<br />

SSA EAM automates planning and control of<br />

equipment/facilities maintenance, calibration and<br />

warranty tracking functions. Virtually all capital<br />

assets can be managed by SSA EAM, including<br />

stationary and mobile equipment, machinery,<br />

transportation equipment, vehicle fleets,<br />

buildings and grounds.<br />

The business processes and functionality of SSA<br />

EAM encompass:<br />

Asset and Component Register<br />

Preventive Care and Condition Monitoring<br />

MRO Parts Stores and Procurement<br />

Management<br />

Work Order Planning/Scheduling<br />

Maintenance Cost Tracking<br />

Warranty, Calibration and Tire Tracking<br />

Automated Data Collection (bar code)<br />

System Support Module (configuration)<br />

Integration COGNOS Enterprise Pe r f o r m a n c e<br />

Analytics (EPAs)<br />

SSA Global is one of the few CMMS suppliers<br />

that offer BI (business intelligence) with matrix<br />

to track performance of key indicators, routebased<br />

(multi-machine) work orders, quick and<br />

easy create/complete work order, and<br />

craft/employee assignment to work order.<br />

60

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