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23<br />
Infrastructure Projects<br />
INFRASTRUCTURE PROJECTS:<br />
POST-CONSTRUCTION OPERATIONS<br />
AND MAINTENANCE. WHO CARES?<br />
John Wilson<br />
John Wilson has worked in Malaysia in Facility Management positions as a Team Leader - Facilities,<br />
General Manager and Consultant with international/local Joint Venture companies.<br />
Introduction<br />
T h e re is generally great motivation and interest in the funding and<br />
design of infrastru c t u re projects, especially for developing countries.<br />
These projects include power stations, roads, bridges, ports, airport s ,<br />
dams, hospitals, housing and other projects related to economic<br />
g rowth and development. Such projects typically involve multi-million,<br />
or multi-billion dollar investments and are the pride of the financier<br />
and the recipient.<br />
Infrastructure projects for developing countries are often funded<br />
by world bodies such as the UN, ADB, World Bank or other<br />
I n t e rnational Aid Agencies and are provided to those that are in need<br />
but do not have sufficient internal re s o u rces for self-development.<br />
These projects are often more of a political or economic investment<br />
rather than based on hard loan financing as would apply to businesses<br />
or individuals. In some cases the funding for the project is really a gift<br />
- with an understanding that ‘re-payment’ is in the form of economic<br />
or political co-operation rather than cash. In most cases the debt<br />
repayment scheme is clouded in the prevailing or future economic<br />
situation and rarely directly attributable to or reliant upon the returns<br />
from the project itself.<br />
Once a concept is framed, usually after laborious studies and<br />
re p o rts, and once funding approval is obtained, some of the world’s<br />
best Architects and Engineers are engaged to design the asset using<br />
the latest technologies and envisaging cost efficient constru c t i o n<br />
practices. In reality the construction may involve inferior local<br />
materials, unskilled or inexperienced labour and generally lack rigid<br />
quality control and competent supervision.<br />
S o m e w h e re along the concept/acquisition/ownership chain there<br />
is a fundamental oversight - the re c i p i e n t ’s ability, or indeed desire ,<br />
to adequately operate and maintain the finished product. This<br />
oversight is probably due to several factors, not the least being the<br />
political and financial imperatives that become elevated and tend to<br />
take precedence over the whole-of-life engineering re q u i re m e n t s .<br />
T h e re is a tendency for the focus to remain on the<br />
economic/political/financial showcase agenda and the functional<br />
re q u i rements tend to be left on the designer’s drawing board or in the<br />
technical specifications.<br />
In essence, many of the huge investments in infrastru c t u re pro j e c t s<br />
a re not protected by an insistence by the sponsors on sound postc<br />
o n s t ruction management and engineering maintenance; there is<br />
often just a hope that the project will fulfil its needs and that it will<br />
remain functional throughout its designed life. In terms of resources<br />
- both financial and material - this leads to significant and costly<br />
waste.<br />
This Paper discusses some of the shortcomings of larg e<br />
i n f r a s t ru c t u re financing in terms of ‘ownership’ management and<br />
investment protection. It attempts to raise the awareness of this<br />
critical need.<br />
The Problem - Design Life<br />
E v e ry infrastru c t u re project has a design life, or more pre c i s e l y,<br />
e v e ry physical element in the project has a lifespan related to its<br />
usage, location, materials and construction - and its care. For<br />
instance, a concrete column located on a tropical shoreline may<br />
deteriorate within five years due to its location whereas the same<br />
column situated in a hot desert environment may last many decades<br />
and perhaps centuries longer.<br />
In the example, the columns would be designed to withstand the<br />
w e a t h e r, loadings and other assumed conditions for a pre - d e t e rm i n e d<br />
lifespan, based on materials and engineering sciences. If say the<br />
lifespan selected was 50 years in both cases then the columns may<br />
not be physically the same. The column in the tropical enviro n m e n t<br />
may be larger with a greater cover of concrete over the embedded<br />
reinforcing steel or it may be coated with a protective shield to keep<br />
out deleterious salts and chemicals. The column in the desert may be<br />
shielded with a tough coating to resist the eroding effects of winddriven<br />
sand. These factors usually emanate from the designer’s<br />
drawing board and are written into the construction specification that<br />
is aimed at satisfying the design intent and design life of the columns.<br />
A static element such as a concrete column may have its design life<br />
compromised or considerably shortened if say the protective coating<br />
is damaged or if it is overloaded. The design life is a theoretical factor<br />
o n l y. On the other hand if the column is not loaded as intended and<br />
its protective barrier is maintained or improved then its actual life may<br />
be extended well beyond its design life; this is related to the care it<br />
receives.<br />
T h e re are usually provisions or notations in the accompanying<br />
documentation, such as the Operations and Maintenance Manuals<br />
handed to the user post-construction, that prescribe some care or<br />
maintenance criteria, or even replacement, for individual items during<br />
the design life of the asset. Not all elements have the same reliability<br />
and maintainability nor re q u i re the same care - some must be re p a i re d<br />
or replaced many times due to factors such as wear and deterioration<br />
as a result of use and abuse. Often the maintenance documentation<br />
is merely a product catalogue rather than a maintenance guidebook,<br />
inserted to bulk up the handover documentation.<br />
Almost everyone appreciates that expensive infrastru c t u re pro j e c t s<br />
will not reach a productive design life without due care and attention.<br />
The meaning of care in this context may include reducing abuse, such<br />
as operating beyond design capacity, and providing adequate<br />
maintenance. Over the design life of the asset, the cost of this care<br />
may be many times the acquisition cost. Failing to adequately care for<br />
the infrastru c t u re will result in pre m a t u re failure, reduced capacity or<br />
even the need for untimely replacement.<br />
Although recognised, few appear to apply the concept of care for<br />
i n f r a s t ru c t u re projects - unless lack of care results in exceptional<br />
adversity such as unforeseen breakdowns, power outages, traff i c