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It can be seen that significant improvement has been made with<br />

respect to two of the failure codes over the period of the study.<br />

Unplanned failures to the shovel lubrication system were chronic in<br />

1997 and 1998, and not classified in 1999. Similarly, the total downtime<br />

due to failures of controls in the operator cabin has decre a s e d .<br />

H o w e v e r, unplanned failures to the swing system (comprising the two<br />

swing motors, spur gears and main ring gear) are obviously an area<br />

of concern, increasing from acute in 1997 to chronic and acute in 1999.<br />

Likewise, unplanned stoppages due to motor over- t e m p e r a t u re alarm s<br />

( a l a rms) also increased in both frequency and duration (data was not<br />

available for the 1999 period to confirm this tendency).<br />

Jack-knife trend plots provide a very useful visual means of<br />

analysing and controlling maintenance perf o rmance. It is easy to see<br />

the “wins and losses” of the maintenance department. Another<br />

potential application of jack-knife trend diagrams is to the pre p a r a t i o n<br />

of maintenance budgets. A log scatterplot of the repair costs incurre d<br />

during the most recent time period could assist a maintenance<br />

manager to fix perf o rmance targets for forthcoming periods. It is<br />

postulated that windows-based software could be developed to help<br />

automate this pro c e d u re. Using a mouse, the points re p re s e n t i n g<br />

failure codes in the log scatterplot could be selected and dragged to<br />

d e s i red target positions. The software could then automatically<br />

calculate the resulting cost and downtime reductions, as well as<br />

display the corresponding operating budget for the maintenance<br />

department.<br />

8. Conclusions<br />

The use of logarithmic (log) scatterplots overcomes many of the<br />

s h o rtcomings of Pareto analysis for generating lists of equipment<br />

downtime priorities. Log scatterplots preserve the ranking scheme of<br />

P a reto histograms, but provide additional information content<br />

re g a rding failure frequencies and mean time to re s t o re service. A<br />

methodology is provided for calculating thresholds for classifying<br />

f a i l u res according to acute or chronic characteristics. The graphs<br />

readily permit the identification of problems affecting system re l i a b i l i t y,<br />

Downtime Priorities, Jack-knife Diagrams, Business Cycle<br />

a v a i l a b i l i t y, and maintainability. Jack-knife limits can be established<br />

for determining failure priorities. The orientation of the jack-knife limit<br />

depends on the relative importance of repair costs to the economic<br />

consequences of downtime, which in turn is affected by changes in<br />

the business cycle.<br />

Log scatterplots are not necessarily intended to replace traditional<br />

P a reto analysis techniques. The two techniques can be beneficially<br />

used in parallel. In addition, elements of the methodology outline in<br />

the paper, such as the classification of acute and chronic failures, can<br />

be usefully adapted for use in conventional Pareto analysis.<br />

Since their inception in 1999, log scatterplots and jack-knife<br />

diagrams have been profitably employed by a number of mining<br />

companies and mining equipment suppliers. In Chile, a larg e<br />

maintenance service provider now regularly used jack-knife diagrams<br />

to monitor equipment downtime for controlling maintenance and re p a i r<br />

(MARC) contracts.<br />

9. Acknowledgements<br />

The author would like to thank Komatsu Chile and Modular Mining<br />

Systems Chile for supporting the development of the log scatterplot<br />

m e t h o d o l o g y. The paper has also benefited from the thesis work of<br />

Cristian Aranguiz and Carlos Turina, final year students of the Mining<br />

Centre of the Catholic University of Chile.<br />

10. References<br />

Knights, P.F. (1999) “Analysing Breakdowns” Mining Magazine, Vol.<br />

181 No. 3, pp.165-171, September.<br />

Knights, P.F. (2001) “Rethinking Pareto Analysis: Maintenance<br />

Applications of Logarithmic Scatterplots”, Journal of Quality in<br />

Maintenance Engineering, Vol 7, No.4, pp252-263.<br />

Moore, R. (2002) “Making Common Sense Common Practice:<br />

Models for Manufacturing Excellence”, Butterworth Heinemann.<br />

Moubray, J. (1997) “Reliability-Centered Maintenance”, 2nd Ed.,<br />

Industrial Press Inc., New York.<br />

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