Cisco Unified Contact Center Enterprise Solution Reference ...

Quality of Service
Table 11-3 PG Private Network Traffic Markings (Default) and Latency Requirements
Priority Server-Side IP Address and Port
High IP address: PG’s high-priority private IP address
TCP port:
43005 + (i# ∗ 40) for MDS high-priority connection of PG #1
QoS Configuration
11-12
45005 + (i# ∗ 40) for MDS high-priority connection of PG #2
UDP port: 39500 to 39999 for UDP heartbeats if QoS is not enabled on
Unified ICM
Medium IP address: PG's non-high-priority private IP address
TCP port:
43016 + (i# ∗ 40) for MDS medium-priority connection of PG #1
45016 + (i# ∗ 40) for MDS medium-priority connection of PG #2
Low IP address: PG's non-high-priority private IP address
TCP port:
43004 + (i# ∗ 40) for MDS low-priority connection of PG #1
45004 + (i# ∗ 40) for MDS low-priority connection of PG #2
43023 + (i# ∗ 40) for OPC StateXfer of PG #1
45023 + (i# ∗ 40) for OPC StateXfer of PG #2
Cisco Unified Contact Center Enterprise 7.x SRND
Chapter 11 Bandwidth Provisioning and QoS Considerations
This section presents some QoS configuration examples for the various devices in a Unified CCE system.
Configuring QoS on Unified ICM Router and PG
The QoS setup on the Unified ICM Router and PG is necessary only if the marking will be done in the
Unified ICM and will be trusted by the network. For details, refer to the ICM Installation Guide for Cisco
ICM Enterprise Edition, Release 7.0(0), available at
http://www.cisco.com/univercd/cc/td/doc/product/icm/icmentpr/icm70doc/coreicm7/plngup7/inde
x.htm
Configuring QoS on Cisco IOS Devices
One-Way Latency
Requirement
DSCP / 802.1p
Marking
50 ms AF31 / 3
1,000 ms AF11 / 1
1,000 ms AF11 / 1
This section presents some representative QoS configuration examples. For details about Cisco AVVID
campus network design, switch selection, and QoS configuration commands, refer to the Cisco AVVID
Network Infrastructure documentation available at
http://www.cisco.com/en/US/netsol/ns340/ns19/ns24/networking_solutions_packages_list.html
Note The terms public network and visible network are used interchangeably throughout this document.
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