Cisco Unified Contact Center Enterprise Solution Reference ...

Host-Based Firewall
Figure 7-3 IPSec Deployment Example
Public
network
TDM
access
Host-Based Firewall
7-14
T1 lines
T1 lines
Agent 1
PC
IDF
switch 1
IP
WV HDS A
SSL
WedView
Client
IPCC site side A
Voice
gateway 1
MDF
switch 1
Subscriber 1 M
Subscriber 2
TLS
IPSec IPSec
TLS
IP IVR 1
IP IVR 2
CM IVR
PG A
CM CTI OS
RTR A
Cisco Unified Contact Center Enterprise 7.x SRND
V
IPSec
Publisher
M M
RTR B
IPCC site side B
V
Voice
gateway 2
MDF
switch 2
IPSec
LGR A LGR B
IPSec
Client AW
IPSec
ISE Agent
Reskilling
Client
CM IVR
PG A
CM CTI OS
SSL
AWD (cms)
ISE server
HDS B
IDF
switch 2
Chapter 7 Securing Unified CCE
Agent 2
PC
Call control, CTI data,
IP messaging
TDM voice lines
Ethernet lines
Windows R IPSec
Windows R IPSec
Cisco IOS TM IPSec
By providing host firewall protection on the innermost layer of your network, Windows Firewall, a new
security component in Microsoft Windows Server 2003 with Service Pack 1 (SP1), can be an effective
part of your defense-in-depth security strategy. Unified CCE supports the deployment of Windows
Firewall on the application servers. The Security Best Practices Guide contains a chapter on the
implementation and configuration of this feature.
IP
143956
OL-8669-05