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CCNP TSHOOT 6.0 - Cisco Learning Home

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<strong>CCNP</strong>v6 <strong>TSHOOT</strong><br />

Step 6: Record the troubleshooting process and configuration changes.<br />

Note: Section 2 of this lab includes sample troubleshooting flows, useful commands, and examples of output.<br />

Use this log to document your actions and results during the troubleshooting process. List the commands you<br />

used to gather information. As you progress, record what you think the problem might be and which actions you<br />

will take to correct the problems.<br />

Device Actions and Results<br />

Step 7: Document trouble ticket debrief notes.<br />

Use this space to make notes of the key learning points that you picked up during the discussion of this trouble<br />

ticket with your instructor. The notes can include problems encountered, solutions applied, useful commands<br />

employed, alternate solutions and methods, and procedure and communication improvements.<br />

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All contents are Copyright © 1992–2010 <strong>Cisco</strong> Systems, Inc. All rights reserved. This document is <strong>Cisco</strong> Public Information. Page 10 of 32

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