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CCNP TSHOOT 6.0 - Cisco Learning Home

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<strong>CCNP</strong>v6 <strong>TSHOOT</strong><br />

Device Actions and Results<br />

Step 9: Document trouble ticket debrief notes.<br />

Use this space to make notes of the key learning points that you picked up during the discussion of this<br />

trouble ticket with your instructor. This can include problems encountered, solutions applied, useful<br />

commands, alternate solutions, methods, and processes, and procedure and communication improvements.<br />

_______________________________________________________________________________<br />

_______________________________________________________________________________<br />

_______________________________________________________________________________<br />

_______________________________________________________________________________<br />

_______________________________________________________________________________<br />

_______________________________________________________________________________<br />

_______________________________________________________________________________<br />

Task 2: Trouble Ticket Lab 7-1 TT-B<br />

Step 1: Review trouble ticket Lab 7-1 TT-B.<br />

After the Internet service provider (ISP) reconfigured Border Gateway Protocol (BGP) on router R2, you<br />

received complaints from branch office users on the R3 LAN about it being slow or having no connection at all<br />

to the partner servers outside the corporate network residing in the IP address block 172.20.0.0/16 (simulated<br />

by R2 Lo1).<br />

You have access to the R1 and R2 routers. Your task is to diagnose the problem and verify that BGP is<br />

properly configured to minimize the impact on internal routing performance for devices such as R3, DLS1,<br />

and DLS2.<br />

Step 2: Load the device trouble ticket configuration files for TT-B.<br />

Using the procedure described in Lab 3-1, verify that the lab configuration files are present in flash. Load the<br />

proper configuration files as indicated in the Device Configuration File table.<br />

Note: See Task 1, Step 2 for device access methods, usernames, and passwords after the configuration files<br />

have been loaded.<br />

All contents are Copyright © 1992–2010 <strong>Cisco</strong> Systems, Inc. All rights reserved. This document is <strong>Cisco</strong> Public Information. Page 13 of 32

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