CCNP TSHOOT 6.0 - Cisco Learning Home
CCNP TSHOOT 6.0 - Cisco Learning Home
CCNP TSHOOT 6.0 - Cisco Learning Home
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<strong>CCNP</strong>v6 <strong>TSHOOT</strong><br />
Background<br />
A number of factors can affect router performance. In addition to heavy traffic loads, these can include<br />
suboptimal configurations for interfaces, WAN links, access lists, and routing protocols. In this activity, you<br />
troubleshoot various problems related to router performance and use <strong>Cisco</strong> IOS utilities to help diagnose the<br />
issues. For each task or trouble ticket, the trouble scenario and problem symptom is described. While<br />
troubleshooting, you will discover the cause of the problem, correct it, and then document the process and<br />
results.<br />
Note: The focus of this lab is on the tools available to diagnose performance issues. The problems induced<br />
are intended to create symptoms in a lab environment and are not necessarily real-world examples. In<br />
addition to the information provided in Section 2, command examples and assistance are provided inline with<br />
the trouble tickets.<br />
Lab Structure<br />
This lab is divided into two main sections.<br />
Section 1—Trouble Tickets and Troubleshooting Logs<br />
This section includes multiple tasks. Each task is associated with a trouble ticket (TT) and introduces one or<br />
more errors on one or more devices. If time is a consideration, each task or trouble ticket can be performed<br />
independently.<br />
Section 2—Troubleshooting Reference Information<br />
This section provides a generic troubleshooting process and examples of useful commands and output. If<br />
time permits, it is recommended you read through Section 2 prior to starting on the trouble tickets.<br />
Note: This lab uses <strong>Cisco</strong> 1841 routers with <strong>Cisco</strong> IOS Release 12.4(24)T1 and the advanced IP image<br />
c1841-advipservicesk9-mz.124-24.T1.bin. The switches are <strong>Cisco</strong> WS-C2960-24TT-L with the <strong>Cisco</strong> IOS<br />
image c2960-lanbasek9-mz.122-46.SE.bin and Catalyst 3560-24PS with the <strong>Cisco</strong> IOS image c3560advipservicesk9-mz.122-46.SE.bin.<br />
Other routers (such as 2801 and 2811), switches (such as 2950 or 3550),<br />
and <strong>Cisco</strong> IOS Software versions can be used if they have comparable capabilities and features. Depending<br />
on the router or switch model and <strong>Cisco</strong> IOS Software version, the commands available and output produced<br />
might vary from what is shown in this lab.<br />
Required Resources<br />
• 3 routers (<strong>Cisco</strong> 1841 with the <strong>Cisco</strong> IOS Release 12.4(24)T1 Advanced IP Service or comparable)<br />
• 1 switch (<strong>Cisco</strong> 2960 with the <strong>Cisco</strong> IOS Release 12.2(46)SE C2960-LANBASEK9-M image or<br />
comparable)<br />
• 2 switches (<strong>Cisco</strong> 3560 with the <strong>Cisco</strong> IOS Release 12.2(46)SE C3560- advipservicesk9-mz image or<br />
comparable)<br />
• SRV1 (Windows PC with static IP address) with TFTP and syslog servers plus an SSH client (PuTTY<br />
or comparable) and WireShark software<br />
• PC-B (Windows PC DHCP client) with PuTTY and WireShark software<br />
• PC-C (Windows PC DHCP client) with PuTTY and WireShark software<br />
• Serial and Ethernet cables<br />
All contents are Copyright © 1992–2010 <strong>Cisco</strong> Systems, Inc. All rights reserved. This document is <strong>Cisco</strong> Public Information. Page 2 of 32
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