Version 1.3 July 14, 2008 - Konica Minolta

Version 1.3 

July 14, 2008

REFLECTION USERS REFERENCE GUIDE 

KONICA MINOLTA BUSINESS SOLUTIONS CONFIDENTIAL July 11, 2008


Table of Contents 

1.0 Reflection, a Print Shop Job Status Visualizer.............................................................................1 

1.1 Install Reflection on Printgroove Server.....................................................................................1 

1.2 Client PC Requirements.............................................................................................................5 

1.3 Client Installation........................................................................................................................5 

1.3.1 Install on a Windows Client .................................................................................................6 

1.3.1.1 Setup Options ...............................................................................................................7 

1.3.2 Install on a Macintosh OS X Client......................................................................................8 

1.3.3 Install Upgrade or Newer Version on Client PC ................................................................11 

1.4 Launch Reflection ....................................................................................................................12 

1.5 User Interface Overview...........................................................................................................13 

1.6 Header......................................................................................................................................14 

1.6.1 Clock..................................................................................................................................14 

1.6.2 View Menu Button .............................................................................................................14 

1.6.3 Settings Menu Button ........................................................................................................15 

1.6.4 Help Button ........................................................................................................................15 

1.6.5 About Button......................................................................................................................16 

1.6.6 Calendar ............................................................................................................................16 

1.6.7 Calendar Context Menu.....................................................................................................17 

1.6.8 Header Information Panel..................................................................................................19 

1.7 Scheduled Job Section ............................................................................................................20 

1.7.1 Sort by Job Ticket or Status ..............................................................................................21 

2.0 Using Reflection .........................................................................................................................22 

2.1 Settings ....................................................................................................................................22 

2.1.1 Timeline Settings (Date Range, Colors & Auto-Scrolling).................................................23 

2.1.1.1 Colors for Job Types ...................................................................................................24 

2.1.1.2 Setting the Auto-Scrolling Feature ..............................................................................25 

2.1.1.3 Other Reflection Display Features ..............................................................................25 

2.1.2 Audible Alarms...................................................................................................................26 

2.1.2.1 Late Job Alerts ............................................................................................................26 

2.1.3 Server Settings ..................................................................................................................28 

2.1.4 Appearance Settings (Font Sizes and Logo).....................................................................28 

2.1.4.1 Header Content...........................................................................................................29 

2.1.5 Keyboard Shortcuts ...........................................................................................................31 

2.2 Flip Flop for Reflection .............................................................................................................32 

2.2.1 Flip Flop Settings...............................................................................................................32 

2.3 Views (Jobs Column) ...............................................................................................................35 

2.3.1 Set Filters...........................................................................................................................35 

2.4 Status Column..........................................................................................................................37 

2.5 Scheduled Jobs and Due Dates ..............................................................................................39 

2.5.1 Context Menu ....................................................................................................................40 

2.5.2 Other Job Ticket Information .............................................................................................42 

2.6 Help ..........................................................................................................................................42 

KONICA MINOLTA BUSINESS SOLUTIONS CONFIDENTIAL July 14, 2008 i


Copyright Notice: 

Reflection, Copyright © 2008, Konica Minolta Business Solutions, Inc. All Rights Reserved. 

Adobe® Flash® Player. Copyright © 1996-2008. Adobe Systems Incorporated. All Rights Reserved. 

Patents pending in the United States and other countries. Adobe and Flash are either trademarks or 

registered trademarks in the United States and/or other countries. 

Adobe® Shockwave® Player. Copyright © 1996-2008. Adobe Systems Incorporated. Adobe and 

Shockwave are either trademarks or registered trademarks in the United States and/or other countries. 

Adobe® AIR TM . Copyright © 2007-2008. Adobe Systems Incorporated. All Rights Reserved. Adobe and 

Adobe AIR are either trademarks or registered trademarks in the United States and/or other countries. 

Copyright Holder: Konica Minolta Business Solutions, U.S.A., Inc. 

End-User Software License Agreement – Konica Minolta Reflection 

IMPORTANT--READ THESE TERMS CAREFULLY BEFORE DOWNLOADING THIS 

SOFTWARE OR USING THE PRODUCTS DESCRIBED IN THIS USER’S REFERENCE GUIDE, OR 

OPENING THE SHRINK-WRAP PACKAGE CONTAINING SOFTWARE. BY DOWNLOADING 

OR USING THIS SOFTWARE, YOU ACKNOWLEDGE THAT YOU HAVE READ THIS 

LICENSE AGREEMENT, THAT YOU UNDERSTAND IT, AND THAT YOU AGREE TO BE 

BOUND BY ITS TERMS. IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS 

OF THIS LICENSE AGREEMENT, PROMPTLY EXIT THIS PAGE WITHOUT 

DOWNLOADING THE SOFTWARE. 

1. Grant of License for Registered Users 

Konica Minolta Business Solutions U.S.A., Inc. ("Konica Minolta") grants you a non-exclusive, nontransferable 

license to use the program with which this license is distributed (the "Software"), including 

any documentation files accompanying the Software ("Documentation"), on a single server or personal 

computer to support up to the number of simultaneous users for which you have paid the license fee, 

provided that: (i) the Software is installed on only one server or personal computer; (ii) the Software is 

NOT modified; (iii) all copyright notices are maintained on the Software; and (iv) you agree to be bound 

by the terms of this License Agreement. The Software and Documentation shall be used only by you, only 

for your own personal or internal business use and not in the operation of a service bureau or for the 

benefit of any other person or entity. Any other use of the Software by any person, business, corporation, 

government organization or any other entity is strictly forbidden and is a violation of this License 

Agreement. 

2. Ownership 

You have no ownership rights in the Software. Rather, you have a license to use the Software as long as 

this License Agreement remains in full force and effect. Ownership of the Software, Documentation and 

all intellectual property rights therein shall remain at all times with Konica Minolta. 

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The Software and Documentation contain material that is protected by United States and international 

copyright and trade secret laws, and by international treaty provisions. All rights not granted to you herein 

are expressly reserved by Konica Minolta. You may not remove any proprietary notice of Konica Minolta 

from any copy of the Software or Documentation. 

KONICA MINOLTA BUSINESS SOLUTIONS CONFIDENTIAL July 14, 2008 ii


4. Restrictions 

You agree not to (i) make any copies of the Software or the Documentation, in whole or in part, (ii) 

modify, translate, reverse engineer, de-compile, disassemble, (iii) create derivative works based on the 

Software or the Documentation, or (iv) create source code from the Software object code, except to the 

extent that the such limitations are prohibited by applicable law. You agree to take reasonable steps to 

safeguard copies of the Software or the Documentation to prevent copying or use by unauthorized 

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Software. You shall not transfer the Software or any Documentation, or any copies of them, to any Third- 

Party without Konica Minolta’s prior written consent. 

5. Confidentiality 

You acknowledge that the Software contains proprietary trade secrets of Konica Minolta and you hereby 

agree to maintain the confidentiality of the Software using at least as great a degree of care as you use to 

maintain the confidentiality of your own most confidential information. You agree to reasonably 

communicate the terms and conditions of this Software License Agreement to those persons employed 

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compliance with such terms and conditions, including, without limitation, not knowingly permitting such 

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KONICA MINOLTA WARRANTS FOR A PERIOD OF THIRTY (30) DAYS AFTER PURCHASE THAT 

THE SOFTWARE WILL OPERATE SUBSTANTIALLY IN ACCORDANCE WITH THE 

DOCUMENTATION. SHOULD THE SOFTWARE NOT SO OPERATE, YOUR EXCLUSIVE REMEDY, 

AND KONICA MINOLTA'S SOLE OBLIGATION UNDER THIS WARRANTY, SHALL BE, AT KONICA 

MINOLTA'S SOLE DISCRETION, CORRECTION OF THE DEFECT OR REPLACEMENT OF THE 

SOFTWARE. ANY USE BY YOU OF THE SOFTWARE IS AT YOUR OWN RISK. THIS LIMITED 

WARRANTY IS THE ONLY WARRANTY PROVIDED BY KONICA MINOLTA REGARDING THE 

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LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR 

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CONTAINED IN THE SOFTWARE WILL MEET ANY REQUIREMENTS OR NEEDS YOU MAY HAVE, 

OR THAT THE SOFTWARE WILL OPERATE ERROR FREE OR IN AN UNINTERRUPTED FASHION, 

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SOFTWARE IS COMPATIBLE WITH ANY PARTICULAR PLATFORM. SOME JURISDICTIONS DO 

NOT ALLOW THE WAIVER OR EXCLUSION OF IMPLIED WARRANTIES SO THEY MAY NOT 

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IN NO EVENT WILL KONICA MINOLTA BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL 

DAMAGES (INCLUDING, WITHOUT LIMITATION, INDIRECT, SPECIAL, PUNITIVE, OR EXEMPLARY 

DAMAGES FOR LOSS OF BUSINESS, LOSS OF PROFITS, BUSINESS INTERRUPTION, OR LOSS 

OF BUSINESS INFORMATION) ARISING OUT OF THE USE OF OR INABILITY TO USE THE 

SOFTWARE, OR FOR ANY CLAIM BY ANY OTHER PARTY, EVEN IF KONICA MINOLTA HAS BEEN 

ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. KONICA MINOLTA'S AGGREGATE LIABILITY 

WITH RESPECT TO ITS OBLIGATIONS UNDER THIS AGREEMENT OR OTHERWISE WITH 

RESPECT TO THE SOFTWARE AND DOCUMENTATION OR OTHERWISE SHALL NOT EXCEED THE 

AMOUNT OF THE LICENSE FEE PAID BY YOU FOR THE SOFTWARE AND DOCUMENTATION. 

BECAUSE SOME STATES/COUNTRIES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF 

LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT 

APPLY TO YOU. 

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THIS LICENSE AGREEMENT IS EXPRESSLY MADE SUBJECT TO ANY LAWS, REGULATIONS, 

ORDERS, OR OTHER RESTRICTIONS ON THE EXPORT FROM THE UNITED STATES OF AMERICA 

OF THE SOFTWARE OR INFORMATION ABOUT SUCH SOFTWARE WHICH MAY BE IMPOSED 

FROM TIME TO TIME BY THE GOVERNMENT OF THE UNITED STATES OF AMERICA. 

KONICA MINOLTA BUSINESS SOLUTIONS CONFIDENTIAL July 14, 2008 iii


YOU SHALL NOT EXPORT OR RE-EXPORT THE SOFTWARE, DOCUMENTATION, OR 

INFORMATION ABOUT THE SOFTWARE AND DOCUMENTATION UNLESS YOU ARE IN 

COMPLIANCE WITH SUCH LAWS, REGULATIONS, ORDERS, OR OTHER RESTRICTIONS. 

9. Termination 

This License Agreement is effective until it is terminated. You may terminate this License Agreement at 

any time by destroying or returning to Konica Minolta all copies of the Software and Documentation in 

your possession or under your control. Konica Minolta may terminate this License Agreement for any 

reason, including, but not limited to, if Konica Minolta finds that you have violated any of the terms of this 

License Agreement. Upon notification of termination, you agree to destroy or return to Konica Minolta all 

copies of the Software and Documentation and to certify in writing that all known copies, including backup 

copies, have been destroyed. All provisions relating to confidentiality, proprietary rights, and nondisclosure 

shall survive the termination of this Software License Agreement. 

10. General 

This License Agreement shall be construed, interpreted and governed by the laws of the State of New 

Jersey without regard to conflicts of law provisions thereof. The exclusive forum for any disputes arising 

out of or relating to this License Agreement shall be an appropriate federal or state court sitting in New 

Jersey, USA. This License Agreement shall constitute the entire Agreement between the parties hereto. 

Any waiver or modification of this License Agreement shall only be effective if it is in writing and signed by 

both parties hereto. If any part of this License Agreement is found invalid or unenforceable by a court of 

competent jurisdiction, the remainder of this License Agreement shall be interpreted so as to reasonably 

effect the intention of the parties. 

11.Notice to U.S. Government End Users 

The Licensed Articles qualify as "commercial items," as that term is defined at Federal Acquisition 

Regulation ("FAR") (48 C.F.R.) 2.101, consisting of "commercial computer software" and "commercial 

computer software documentation" as such terms are used in FAR 12.212. Consistent with FAR 12.212 

and DoD FAR Supp. 227.7202-1 through 227.7202-4, and notwithstanding any other FAR or other 

contractual clause to the contrary in any agreement into which this Agreement may be incorporated, or if 

this Agreement is direct, Government end user will acquire the Licensed Articles with only those rights set 

forth in this Agreement. Use of either the Licensed Articles constitutes agreement by the Government that 

the Licensed Articles are "commercial computer software" and/or "commercial computer software 

documentation," and constitutes acceptance of the rights and restrictions herein. The manufacturer is: 

Konica Minolta Business Solutions U.S.A., Inc., 101 Williams Drive, Ramsey, NJ 07446, U.S.A. 

12. Conflict 

This License Agreement has been translated into several languages for your convenience. Should any 

provision of a translated version of this License Agreement conflict with a provision of the English version 

of this License Agreement, the provisions of the English version shall prevail. 

13. Trademark Acknowledgements 

KONICA MINOLTA, the KONICA MINOLTA logo, the symbol mark, and "The essentials of imaging" are 

registered trademarks of KONICA MINOLTA HOLDINGS, INC. 

Adobe(R) AIR(TM). Copyright (c) 2007 - 2008. Adobe Systems Incorporated. All Rights Reserved. Adobe 

and Adobe AIR are either trademarks or registered trademarks in the United States and/or other 

countries. 

KONICA MINOLTA BUSINESS SOLUTIONS CONFIDENTIAL July 14, 2008 iv


1.0 Reflection, a Print Shop Job Status Visualizer 

Reflection provides you with an innovative, easy-to-see, display of a print shop’s real time workload. 

With just a quick glance, any print shop employee can see the current status of jobs within the print shop. 

This real-time readout includes job deadlines, priority, status within the print shop (i.e., proofing, binding, 

shipping), and scheduled due date, all from your Printgroove server. 

Reflection for Printgroove replaces a print shop’s “white board” analog job tracking, with a digital job 

ticket status for all current jobs. The digital system will maintain/update the current job status 

automatically throughout the day according to settings by the print shop manager. 

All Reflection information, besides being made available to be viewed on any PC in the print shop, is 

designed to be displayed on a large, flat panel screen (such as a 46 or 52 inch!). 

1.1 Install Reflection on Printgroove Server 

Using the application CD, these steps will install Reflection for Printgroove on your server. During 

the installation, the server will be stopped and restarted. Please execute these instructions at a time 

when there is little Printgroove system activity as active users will be forcibly logged out. 

To install: 

Make sure to have a monitor and keyboard attached to the Printgroove server. 

Place CD in the CD-ROM drive on the server. 

Login at the root prompt as sysadmin, using the password for your system. 

Sysadmin Logon 

Type: 

printgroove-update 

Press . (If prompted, enter your password again.) 

The install/update will take a few minutes. 

During the installation, the following screens and prompts will guide you through the install process. 

Screen 1 is a the starting screen shown here. 

Step 1 – Starting Screen 

KONICA MINOLTA BUSINESS SOLUTIONS CONFIDENTIAL July 14, 2008 1


Click OK. Screen 2 notifies you that continuing with the installation requires all Printgroove users be 

logged out. 

Step 2 – Warning about Active Users 

Click Yes. Screen 3 informs you that you should synchronize the Printgroove server with your 

Network Time Server. If you do not have a Network Time Server, or are unsure of the IP Address, 

you can check with your Network Administrator or select No and continue with Step 6. 

Click Yes. 

Step 3 – Synchronize with Time Server 

Screen 4 asks if your Printgroove server has access to the Internet. If you are unsure, answer Yes 

and it will try to access the Internet. (Please give the system about 30 seconds to attempt access.) If 

you know there is no Internet access, choose No. 

Step 4 – Internet Access Prompt 



If the attempt to access the Internet fails, you will receive an error message. 

Step 4a – Internet Access Failure 

Continuing with the installation, screen 5 is where to enter the IP address of a Network Time Server. 

Step 5 – Enter Time Server IP Address 

Click OK. If you entered an incorrect Time Server IP Address, you will receive an error message 

similar to the one below. 

Step 5a – Time Server Connection Error 



Screen 6 will show you the status of users logging out so the installation can begin. If all users logged 

out when notified, the installation will continue. If they did not log off, you will get another screen 

informing you that the install is stopping Printgroove. 

Step 6 – Progress of Users Logging Off 

Screen 7 will show the installation startup and progress. 

Step 7 – Install Progress 

Screen 8, the Printgroove server will restart to add the new application. 

Step 8 – Starting Printgroove with Reflection 



Screen 9, the Reflection “success” screen should display, you will be returned to the server console 

prompt, and the CD can be removed. 

Step 9 – Successful Install Message 

You can now install Reflection for Printgroove on the client PCs. 

1.2 Client PC Requirements 

The following are the minimum and recommended system requirements to run Reflection: 

Required Recommended 

Windows 

Windows 

Intel® Pentium® 1GHz or faster processor 

Microsoft® Windows® 2000 w/Svc Pack 4 

Windows XP w/Svc Pack 2; or 

Windows Vista® Home Premium, Business, 

Ultimate, or Enterprise 

1GB of RAM; 32MB of VRAM 

Macintosh OS X 

PowerPC® G5 1GHz or faster processor or 

Intel Core Duo 1.83GHz or faster processor 

Mac OS X v10.4.910 or 10.5.1 (PowerPC) 

Mac OS X v10.4.9 or later, 10.5.1 (Intel) 


1.3 Client Installation 

Intel® Pentium® 2GHz or faster processor 

Microsoft® Windows® 2000 w/Svc Pack 4 

Windows XP w/Svc Pack 2; or 

Windows Vista® Home Premium, Business, 

Ultimate, or Enterprise 


Macintosh OS X 

PowerPC® G5 1GHz or faster processor or 

Intel Core Duo 1.83GHz or faster processor 

Mac OS X v10.4.910 or 10.5.1 (PowerPC) 

Mac OS X v10.4.9 or later, 10.5.1 (Intel) 


Adobe AIR Runtime must be installed before installing the Reflection application (Filename: 

Reflection.air). 

The Microsoft Windows installer (Reflection_Setup.exe) cannot upgrade preview versions of 

Reflection. If you have an earlier version of Reflection installed, you MUST uninstall it prior to 

installing a newer version of Reflection. 

To uninstall a previous version of Reflection, you can go to the Control Panel and use "Add or 

Remove Programs," select Start > Programs > Konica Minolta > Reflection > Uninstall, or select 

Yes when prompted by the installation program. 

After Reflection has been successfully removed, you can run the "Reflection_Setup.exe" installer 

program. 



1.3.1 Install on a Windows Client 

Insert the Konica Minolta Reflection CD-ROM into the computer and the installer will 

automatically start. Follow the on-screen prompts to complete the installation process. 

Note: if "AUTORUN" is disabled, 

double click the 

"REFLECTION_SETUP.EXE" file to 

start the installer. 

The on-screen prompts include a 

Welcome to the Reflection Setup 

Wizard. Screen. Click Next to continue. 

When the License Agreement is 

displayed, please read it and then mark 

the radio button for 

“I accept the agreement” to continue. Click Next. 



1.3.1.1 Setup Options 

This screen allows you to determine whether to add a Desktop icon, a Quick Launch icon (in your 

Task Bar), and to enter your Startup Folder Entry preferences. You can deselect any of the options 

by removing the check mark from the box, or by changing the radio button selected. 

Choose Auto-Start Full Screen, if you want Reflection to launch, and fill up the entire monitor 

screen, each time the PC is started. Choose Auto-Start Normal if you want Reflection to start each 

time the PC is turned on, but you want it in a regular non-maximized window, instead of taking up 

the whole screen. 

Note: If you choose Full Screen for the Startup, use or to return to a normal window. 

Normal means you can see the Start menu, task bar, and the filename bordering Reflection.) 

Click Next. Reflection will display a progress screen as it performs the installation and will finish up 

with the screen below. 

If you want Reflection to launch when you finish the installation, leave the mark in the checkbox. If 

you do not want to open Reflection at this time, remove the mark from the checkbox. 



1.3.2 Install on a Macintosh OS X Client 

Insert the Konica Minolta Reflection CD-ROM into the computer and Open the "runtime" folder . 

Double click on the AdobeAIR.dmg file. 



In the window that opens, double-click the Adobe AIR Installer file. 

Click “I Agree” to continue. 

Double click the "REFLECTION.AIR" file to install the Reflection application. 



If you see this Adobe AIR screen, click Open to continue the installation. (If you have used it 

before, this screen may not be displayed.) 

Click on the Install button. 

Follow the on-screen prompts to continue installation of the Adobe AIR Runtime environment. If 

you want Reflection to be launched when you finish, leave the checkbox marked. 

Note: Flip Flop is a Microsoft Windows application only. Installation of Reflection on a Macintosh 

OS X will NOT include the Flip Flop application. 



1.3.3 Install Upgrade or Newer Version on Client PC 

If you receive an newer version of Reflection on a CD, insert the CD and run the setup program. If 

uninstall is required, a dialog window will confirm that you want to remove the old one and continue. 

Click Yes to continue. When Reflection has removed all of the files, you will see a confirmation 

window and the setup wizard screen. Click OK and Next to continue. 

Follow the on-screen instructions. If you do not want Reflection to be launched when the setup is 

finished, you can deselect the default checkbox before clicking Finish. 



1.4 Launch Reflection 

The first time you launch Reflection, you will be required to enter the IP address of your Printgroove 

Server so it can retrieve print shop job ticket information for display. The required fields will be 

outlined in red until you make your choices and entries. The configuration screen is shown here: 

Enter the server IP address, and a valid username and password. (i.e., the Printshop Coordinator 

who can view all jobs on the Printgroove system.) 

The default Refresh Rate is 30 seconds. This means that every 30 seconds, Reflection will retrieve 

the latest data from the server to refresh the display. You can increase this to a longer period of time 

by clicking on the up arrow to the right of the “Refresh every ...” field. 

When you are finished, click OK. 

The first time you launch Reflection, the Set Filters screen is displayed so you may choose 

how the jobs are arranged. Please click OK to accept the default settings. (After Reflection is 

running, you can go to Section 2 3 for details on how to set each view for your current jobs.) 

The initial screen will display the Reflection version. 

Click on the Close button to see the Reflection display. 



1.5 User Interface Overview 

The default Timeline Settings will have Reflection show 5 days as the date range, with one day prior 

to today – the default selected date. Reflection’s digital workflow display consists of two sections, a 

Header, and a Current Jobs listing with job “schedule” bars. 

The screen’s Header section includes menu buttons and a calendar on the left, your print shop name 

and logo (you can change the logo by uploading your own image), a pie chart of current job statuses, 

and a clock with the current time (synchronized to the PC’s system clock). 

A vertical line in the scheduled jobs section of the screen indicates the current time of day, using a 

24 hour timeframe for each day. The selected day is lightly shaded in blue. If you switch the view to 1 

day, only 12 hours are displayed, and the current hour is shaded. 

The jobs’ schedule bar shows a colored bar from the date and time the job was Submitted to the date 

and time of the requested Due Date. The colors of the bars are selectable using Timeline Settings. 

The default colors are green for normal jobs, orange for rush jobs, and red for late jobs. The color 

choices can be changed using the Timeline Settings dialog. (Please refer to Section 2.1.) 



1.6 Header 

The Header, located at the top of the screen, consists (from left to right) of Menu Buttons, a Calendar, 

a Logo, Print Shop Name and Address, a “Job Type” Pie Chart, and a clock with the current time. 

Today’s date is highlighted in the calendar, and the pie chart colors match the colors of the job bars in 

the timeline, indicating the total number of Normal, Rush, and Late jobs. 

1.6.1 Clock 

The far right side of the Header contains a clock showing the current time. 

1.6.2 View Menu Button 

The top menu button determines the way the jobs are grouped in the Reflection view. If you 

“mouse-over” the button, a tool tip will identify which view is currently being displayed. 

For Example, the snapshot below shows the button with the Printshop User icon, a small image of 

two people. This means that the jobs listed are arranged by the current printshop “owner” of the job, 

such as the PSC (Print Shop Coordinator). 

If you click on the downward arrow (to the right of the button), you will see the view options, 

Printshop Users, Workflows, Workflow Nodes, and Customer Groups, and another option, 

Set Filters, with which to define the views. If you select a different view from the drop-down, the 

picture displayed on the button will also change to match the view displayed. 

Note: The default Reflection view is to group jobs by Workflow Node. 

Note: Each function you will use in Reflection is further described in Section 2.0 of this guide. 

KONICA MINOLTA BUSINESS SOLUTIONS CONFIDENTIAL July 14, 2008 14


1.6.3 Settings Menu Button 

The second of the two menu buttons is used to define Settings. Clicking on the down arrow 

displays the setting menu options: Timeline, Appearance, Server, Alert and FlipFlop Settings. 

Timeline Settings: Set the timeline (number of days), job type colors, 

and Auto-scrolling. (Choose colors for normal, rush, late, and closed.) 

Appearance Settings: Set the appearance including font sizes, print 

shop name and address, and optional logo image. 

Server Settings: Printgroove server IP address and login. 

Alert Settings: Allows you to set alarms for Late Jobs. 

Flip-Flop: Enables you to indicate which applications or images will be 

displayed on the screen. 

1.6.4 Help Button 

The Help button will display help files for Reflection which has a table of contents so you can find 

the information you need. 



1.6.5 About Button 

The About button will display the product logo, application name, version and build number, and 

Konica Minolta copyright information. 

There is a small white “X” in the upper right which will close this window. 

1.6.6 Calendar 

The Calendar in the left portion of the header will 

default to today’s date. (The example calendar shows 

June 25, 2008 highlighted.) The date selected is used 

when you define the Timeline Settings. 

For Example: If you have the timeline settings 

defined to show 5 days, with 1 of them prior to the 

selected day, Reflection will default to show Today 

as the selected day with 1 day before and 3 days 

after today (in the center columns, or scheduled jobs 

section, of the screen). 



1.6.7 Calendar Context Menu 

Left-click on the calendar to select a date, and Right-click on the calendar to reveal the context 

menu. The example shown below is set to show 5 days with 2 prior to Today. Using the Calendar 

Context menu will not change your Timeline Settings. 

The Calendar Context menu allows you to change the view of the scheduled jobs to Today, when 

the selected day is not today, as shown here. (The snapshot below has July 10th as the selected 

day, when the date is actually July 8th, which is where the vertical line shows you the current time.) 



Selecting Go to Today from the context menu will keep the timeline settings (5 days, 2 days prior), 

but will change the selected day to Today, resulting in the screen change below. 

The Calendar Context menu allows you to set the timeline to Hourly view, the same as . 

The Calendar Context menu also allows you to return to the Day view, the same as . 



1.6.8 Header Information Panel 

The center portion of the Header area displays a logo and print shop information as a default, but 

when you click on a job, the information panel changes to show the selected job ticket details. If 

the job is either Late or Rush, an icon will also be displayed to call attention to the job. The icons 

used will be similar to the Late ( ) and Rush ( ) icons used in Printgroove Guide. Examples of 

each Header information panel are shown below. 

In the snapshot above, the pie chart shows 55 jobs, 11 are Rush, 22 Normal and 22 are Late. If you 

do not like the positioning of the different job types, click on a pie piece to rotate the view. (The 

section you click on will rotate to the top right of the pie.) 

Clicking on a job bar in the scheduled job section puts the job ticket information in the Header. 

Information displayed from a selected job ticket includes: Job Name, Ticket Number, Customer 

Name and E-mail, and Group on the left side, and Date the job was Submitted, Due Date, Status, 

and Current Owner on the right. In the snapshot above, the exclamation point icon clearly indicates 

that this is a Rush job. 



1.7 Scheduled Job Section 

The job schedule section of the Reflection timeline consists of three adjustable-width columns: 

• Jobs, the first column, lists the Printgroove Guide Job Ticket numbers, which are arranged 

according to the user-selected view (print shop user, workflow, customer group or workflow 

nodes); 

• Day/Date column, in the center, displays the selected date range (1-10 days) and color-coded 

timeline bars for each existing job ticket. The center “column” is actually a number of columns, 

based on what was selected as the date range. A vertical line indicates the current date and 

time. 

• Status, the final column, displays the Printgroove Guide-defined status of the job. 

In the example shown above, the Jobs column shows the job tickets sorted within each Printshop 

User category (although only the PSC tickets can be seen above), there are 5 days showing in the 

middle column, and Status shows values from Submitted to Closed. 

The color scheme in the picture shows “normal” job bars in blue, “rush” jobs as orange, and “late” 

jobs are red. Even from a distance, print shop users can see that there are jobs requiring action soon! 

The Status column reflects the current status of the job ticket within the print shop based on the entry 

in Printgroove Guide. Remember that Printgroove status definitions may include not only the default 

status events, but also nodes within a workflow process. 



1.7.1 Sort by Job Ticket or Status 

Clicking on the Jobs or Status columns will sort the job tickets or statuses within each group 

displayed. The “groups” display in the order you set under the Set Filters option on the View menu 

(by dragging them into the order you want). The sort is in alphanumeric order, toggling between 

ascending and descending order. (Clicking the same column a second time changes the ascending 

sort to descending. 

To sort on both columns, click on either the Jobs or Status column heading, then hold down the 

key and click on the other column heading. The first one you clicked on will be the Primary 

sort and the other will be the Secondary sort. (See the small numbers in the column headings in the 

scheduled jobs section snapshot in this section which shows the Jobs column was selected first.) 

The snapshot below shows the Status column as the Primary sort and the Jobs column Secondary. 

This snapshot also gives you a better indication of the sorting within a category. In the example 

above, note that Salvador’s jobs show two Accepted followed by the two in Shipping, alphabetical 

ascending (A-Z). 



2.0 Using Reflection 

This section describes how to use each of the Reflection features and functions. 

2.1 Settings 

The first time Relection is launched, a dialog box will pop-up to identify the initial settings required to 

connect the application to your Printgroove server. 

Enter your server address, decide how often to retrieve data from the server, and enter a valid 

username and password for Printgroove Guide (The Print Shop Coordinator is recommended.). 

Reflection will open and display the default selection of today, with a date range of 5 days, and 

showing 1 day prior to today. See example below. 



Other Settings are administered by use of drop-down menus accessed by clicking the down-arrow to 

the right side of the Settings menu button and selecting the option needed. You can change the 

selected date and the date range so that your settings will display when Reflection is launched. 

Settings for Reflection included in this section: 

• Timeline Settings 

• Appearance Settings 

• Server Settings 

• FlipFlop Settings 

2.1.1 Timeline Settings (Date Range, Colors & Auto-Scrolling) 

Prior to opening the Settings dialog, select the primary date on the calendar. The default is 

today, but you can select any date by highlighting it. Use the arrows at the top of the calendar if 

you want to change the month, and once you have the month you want, select the date. 

Click on the down arrow to the right of the Settings menu button and select the Timeline Settings 

option to display the dialog below. 

The first section of the dialog box allows you to set the “total number of days” to display, from 1 to 

10 days. This determines the columns displayed in the center portion of the Reflection screen. 

If 2 or more days are selected, the display will contain the set number of days as columns. 

If only 1 day is selected, the display will show the “time” columns in hours, for a 12 hour period. 

The “number of previous days” will determine how many of the total days will be displayed prior 

to the selected day. 

The remaining number of days, if any, that are not “previous” to the selected day, will be shown 

following the selected date. 



2.1.1.1 Colors for Job Types 

The bottom section of the dialog allows you to set the colors for the different job types/priorities: 

normal, rush, late, and closed. Click on the down arrow to choose your color selections for each job 

type (from glossy to flat colors, black to yellow). 

Click on the check boxes on the right (under Display?) to determine whether or not the jobs with 

that priority are shown on your Reflection screen. For example, if you do not want to see the jobs 

that are already Closed, remove the mark from the check box. 

When you have set the desired timeline and colors, and which jobs to display, click OK. Once 

selected and saved, the colors will be reflected in the bars on the Reflection screen. In the 

example below, blue represents normal jobs, orange - “rush,”, and green represents jobs “closed” 

during the date range selected. 

Note: The pie chart in the Header also uses the job type colors you select (except Closed). If you 

choose not to display a color in the job schedule display, the pie chart will still show the color 

because it is a synopsis of all of the scheduled jobs. For example: You may choose to not show 

the “normal” jobs in the schedule area because they are not rush or late jobs, but the pie chart will 

still include a count of the normal jobs. 



2.1.1.2 Setting the Auto-Scrolling Feature 

The bottom section of the Timeline Settings dialog allows you to set up Auto-Scrolling. 

Auto-Scrolling will scroll the displayed jobs up by one page according to the interval (in seconds) 

that you choose. 

If you do not want the jobs to scroll on the Reflection display, set the Auto-Scroll duration to 

zero (0) seconds. 

2.1.1.3 Other Reflection Display Features 

Jobs/Status Column Sort: Click on the Jobs column heading to sort alphabetically within the 

categories (Click again to reverse the sort to and from ascending/descending.). Hold down the 

key and click on the Status column heading to do a secondary sort by status. Sorting the 

Status column first, then holding down and clicking the Jobs column will change the sort 

order to sort Status as the primary. 

Shading has been added to the Today column, and if Reflection is set to display hours, the 

Current Hour column will be shaded. 



2.1.2 Audible Alarms 

Audible Alarms are featured in Reflection to alert print shop personnel when a new job is 

Submitted (the default sound is similar to wind chimes) and when a job becomes Late (makes the 

sound of a railroad crossing warning). In the current version, these alarms sound automatically, and 

cannot be changed. 

2.1.2.1 Late Job Alerts 

The Alert Settings menu allows you to determine what will visibly and audibly change when a job 

bar is changed to indicate Late status. From the Settings Menu drop-down, select Alert Settings. 

Audible alarms are featured in Reflection to alert print shop personnel when a new job is Submitted 

(default sound is chimes) and when a job becomes Late (the default is the sound of a railroad 

crossing warning). You may use the Alert Settings menu to set the alarm for Late jobs. As 

mentioned above, select the Alert Settings menu option to display this screen. 

As shown, you can add alerts to receive audio/visual notification about jobs near their scheduled 

completion time. You may configure up to six (6) late job alerts. Please note that since you 

determine the timing for the alert, the items in the list cannot be "dragged" to change their order. 



You may choose to turn On and Off the default sounds (when a new job is submitted and when a 

job becomes late) using the checkboxes. This means you can turn Off the default sound of chimes 

when a new job is received in the printshop, but you can not change the sound. 

However, for the Late Alert, you can make both audio and visual changes. Click on the blue plus 

sign to display the next dialog. The snapshot below shows not only the dialog box, but points out 

several of the options available for each setting. 

1. To Add a job alert, enter the number of Minutes or Hours, and whether this time frame is 

Before or After the job becomes Late. 

2. Choose the Action that should take place when the Alert criteria is met. The 5 choices allow you 

to make the (late) job bar: Change Color, Play a Sound, Pulse, Change Color and Play Sound, or 

Pulse and Play Sound. (The Pulse option will fade the color of the job bar in and out, so it appears 

to be blinking, for the duration you set.) 

3. If a color change was selected in the previous step, click on 

the small arrow to Select the Color to which the job bar should 

change. The many color possibilities are shown here. 

4. The next option allows you to choose the Duration for the 

selected color change or pulse. You can choose to show the 

"alert color change," or make the job bar pulse, for 30 seconds, 

or 1 to 5 minutes. The duration feature applies only to the color 

change option or pulse alert. Sounds will only occur once, not 

for the length of the duration you set. 

5. Once all of your late job alarm settings are made, click OK to return to the Alert Settings List 

screen. 

6. Once the list contains all of the alerts you want for a job that becomes Late, click OK again to 

close the Alert Settings dialog. 

Since you are allowed up to 6 alerts, you can decide to have an alarm sound 1 hour before a job is 

late, again at 30 minutes, and then in increments of 5 minutes until finally the job bar changes to 

the color you have set for Late Jobs. (Timeline Settings) 

Note: Reflection sounds are achieved using MP3 files. 



2.1.3 Server Settings 

Reflection can not show job information until the server is defined. The Server Settings panel 

allows you to identify the Printgroove Guide Server to which Reflection should be connected. If 

no IP address is entered, a screen will pop-up requiring the entry of a valid Server IP address. 

Refresh rate, which determines how often Reflection queries the Printgroove server for job 

updates, is set in seconds, with the default at 30 seconds. 

Login Username and Password need to be entered for a valid account with access to the server. 

(Print Shop Coordinator is a logical choice.) Click OK and Reflection will display the current jobs. 

HINT: Use anytime to refresh the data, regardless of the Refresh Rate you have set. 

2.1.4 Appearance Settings (Font Sizes and Logo) 

Select the Appearance Settings option to change your font sizes and header data. The top part of 

the dialog box allows you to set the Font Size, from 10 - 22 points, for the listed information in the 

Jobs and Status columns, as well as for the day/date column headings. Please note that the larger 

the font size you choose, the fewer jobs can be shown in the display without scrolling. If all of the 

current jobs cannot be shown, a vertical scroll bar will become available on the right side of the 

display to allow you to scroll through the entire list of current jobs. 



The example below has the Column Fonts set to 16 and the Heading Font Size set to 10 points. 

2.1.4.1 Header Content 

The bottom part of the Appearance Settings dialog enables you to set the logos (or other images) 

to be displayed in the Header as well as your Print Shop Name (if desired). 

Display print shop name: Choose Yes or No. Reflection will retrieve the print shop name from 

the Site Contacts entered on your Printgroove server. 

Logo: You can upload the images of your choice by clicking the Browse button that becomes 

available when you select “Choose my own….” from the drop-down menu. Find the file and click 

open to upload the image to the File field. If the logo image you upload is from a network 

drive, Reflection will copy the image to the PC for use in the display. 

Note: If you make changes to the Printshop Name and Address in Printgroove, without 

restarting Reflection, the changes will not be displayed until Reflection is closed and opened 

again. The Refresh function updates job ticket information only. 

Click OK when you have made all of your Appearance Setting selections. 



The example below shows a fictitious print shop name and address with an uploaded logo. 

Header content example. 

Note: Because the Header height is 190 pixels, it is recommended that the logo you choose is 

no larger than H190 x W200 pixels. If you do choose a larger image, it will be resized for you. 

When a job bar is selected, the Header content changes to display information about the job. This 

has no effect on the appearance settings chosen for the printshop name and logo. Additional 

examples are shown below. 



2.1.5 Keyboard Shortcuts 

Keyboard shortcuts are available in Reflection to open Help, refresh the screen, or change settings 

more quickly. 

Hint: You can open the Help screen showing all shortcut keys by pressing + k. 

As shown in the diagram and table below, will open the online Help, will refresh the onscreen 

data from the server, regardless of the Refresh Rate set, will return the display to a 

selected date of Today, displays jobs in a 12 hour time period for the selected day, and 

will return the display to your previous timeline. Reflection installed on a Windows OS (not 

Macintosh), goes to Full Screen mode; or will return it to previous settings. 

Note: On a Macintosh Operating System, the and keys do not toggle Reflection 

in and out of Full Screen mode. 



2.2 Flip Flop for Reflection 

Reflection (for Windows) has a feature that allows you to switch the display to another application or 

image. FlipFlop is a Windows Service application that provides extended features to Reflection. To 

use FlipFlop, you will configure URLs, files, or images, that are “flipped” using a configuration editor 

within the Reflection application. FlipFlop can be controlled from within Reflection. 

For example, you can load a slide presentation to be run on the large screen for a set period of time, 

or have the screen switch to images of the company, show Printgroove Guide, or even marketing and 

sales videos or commercials. To have the alternate file work correctly on-screen, you must be sure 

that the associated application is available on the server. 

Note: Executables and other special files cannot be selected for the FlipFlop functionality. 

Note: FlipFlop is a Windows service, not available on a Macintosh installation of Reflection. 

2.2.1 Flip Flop Settings 

FlipFlop is configurable using the Settings menu option. Follow the steps below. 

1. From the Settings menu button, select FlipFlop. The dialog that opens is shown below. 

Note: If you choose to include a file from a network drive in the FlipFlop rotation, be aware that 

some applications may not function as well (with the longer network path), as they would if the file 

were local to the client PC. 



2. Click on the plus sign (blue) to add files to the “Flip List.” This brings up this dialog. 

3. Choose the Type of file to be added from the drop-down list. If you choose Type: File, click 

on the Browse button to navigate to the file, select it, and press Open. 

4. If you choose Type: Web Page, you must type in the entire web address, such as 

https://www.yahoo.com and then enter the Duration. 

5. Choosing either Printgroove Guide or Printgroove Serve will add the IP address from your 

Printgroove server. 

6. When the file path shows in the File field, set the Duration for which you want the alternate 

file to be displayed (in seconds) and click the Add button. 

Note: The minimum setting is 15 seconds and the default is 30 seconds. 



7. Clicking Add will add your uploaded file and return you to the screen showing the Flip List. 

The name of the file you uploaded should now be in the list. 

8. Highlight a file in the list and click and drag it into the order you want, with the exception that 

the Reflection.exe remain first. 

9. To Edit the FlipFlop Settings for the selected file (e.g., to change the duration), select the file 

name in the list and click the Edit button 

Note: The minimum duration setting for the Reflection view must always be at least 30 seconds 

more than the other files in the Flip List. 

10. To Delete a file selection, highlight it and click the Delete button. 

11. If you decide to not save your changes, click Cancel. To save the files added to the Flip List, 

but NOT start the FlipFlop rotation, click OK. This will return you to the Reflection screen 

but will not change the image. 

12. Click Apply to save your changes without closing the FlipFlop Settings dialog box (above). 

13. Click Start to begin changing the display according to your settings. Click OK to close the 

dialog box. 

14. To stop the FlipFlop rotation, open settings and click Stop, or right-click the icon on your 

Task Bar and choose Stop. 

Note: To change a web page/file in the rotation, open the FlipFlop settings dialog and click Stop. 

Make your changes and then click Start to begin the rotation with the new files. 

Note: A FlipFlop status icon is added to your task bar upon installation. You can Stop or 

Start the FlipFlop feature by right-clicking on this icon, instead of opening the dialog 

window. When FlipFlop is stopped, the icon shows a red square ( ), when running, it is 

green ( ), and when waiting (because of mouse-movement which pauses the rotation), it is 

orange ( ). 



2.3 Views (Jobs Column) 

The View menu button allows you to change the way Reflection displays the list of current jobs (from 

Printgroove) in the Jobs column. You can set the view of job tickets to be categorized by: Printshop 

User (the employee who currently owns the job, Workflow (the flow the job is being processed within), 

Workflow Node (identifying the node location of the job) or by Customer Group (naming the customer 

group who submitted the job). You can further specify the sort order 

by Setting Filters for each view. 

Click on the down arrow to the right of the View menu button to 

change the View or to Set Filters. 

• Workflow Nodes view arranges the Jobs according to the 

Print shop Node where they are currently located. 

• Print shop Users view groups current jobs in the Jobs 

column according to the print shop user that currently owns 

them. 

• Workflows view sorts Jobs according to the workflow in which they are being processed within 

Printgroove. 

• Customer Groups view arranges Jobs according to the Customer Group from whom they were 

submitted. 

2.3.1 Set Filters 

You Set Filters for the initial Reflection display, and you can use the same screen to define your 

defaults, choosing a filter setting for each of the possible views. From the drop-down, select the Set 

Filters option to bring up the dialog box 

below. The default view is to arrange the 

jobs by Printshop User. 

Clicking on the view option buttons, 

across the top of the dialog, will open a 

dialog with which you can choose the 

filters for the specific view. 

You can change the default by marking 

the Set as default view checkbox on the 

page for one of the four views. Note: You 

can only mark one of the views as the 

Default View. 

Display Order. The default is to display 

the list of filtered items in alphabetical 

order, but you can click on each entry in 

the list and drag it up or down to 

determine the order in which they will 

display. 

For example: In the printshop user view 

shown here, the Printshop Coordinator 

was put at the top of the list so the jobs 

currently owned by the PSC will be 

displayed first. 



Click on the Customer Groups button to 

set the filters. The filtering section of this 

dialog box works the same as for the 

Printshop Users view, giving you the 

option to mark the checkbox to Select All 

customer groups, or to mark only the 

checkboxes for those groups whose jobs 

you want displayed. 

If you choose to Select All, Reflection 

will show all jobs that have been 

submitted by customers. 

The filtering section of the dialog box also 

gives you the option to mark the 

checkbox to Select All, or you can 

choose to mark only the check boxes for 

those individuals you want to display. 

Click and drag the names into the order 

in which you want them to be displayed. 

The dialog boxes shown below are for Workflows and Workflow Nodes. 

Once you have set filters for each view, click OK to close the Set Filters dialog, and change the 

view at any time by using the drop-down menu. 



2.4 Status Column 

The last column displays the status of each of the current jobs, as retrieved from the Printgroove 

server. The status entries start with a default list, but added workflow nodes create new status events. 

Status events shown on your Reflection display are based on the status definitions in your 

Printgroove database. 

The Status column, like Jobs, can be sorted in ascending or descending alphanumeric order within 

each individual category. Click on the Status column heading first to make this column the Primary 

sort. (If you hold down the key and click on Jobs, it will be the Secondary sort.) 



To give an example of possible status definitions from Printgroove, an excerpt from the Printgroove 

Users Reference Guide is included below. 

Excerpt from Printgroove URG: 5.11.13 Job Ticket Menu: Status 

After a job is Accepted, the job status of the ticket may be changed by choosing Status from the 

job ticket internal menu. The current status is displayed in a dialog box. 

To change the status, click on the drop-down list (shown here) and select the status to which the 

ticket should be changed. 

Please Note that the options under Status start as a default list. The list expands if the PSC 

or App Admin adds workflows and nodes that define new status events. 

For Example: Common status events are events such as “Submitted, 

Accepted, In Billing,” (See snapshot to the right.) 

If a new workflow is created in Printgroove with a Printing Pool node, a 

status called “Printing Pool” may be added to the status list, and this gives 

a clearer definition of where the job is located within the print shop. 



2.5 Scheduled Jobs and Due Dates 

Reflection will display all jobs as a colored bar, which starts on the day and time the job was 

submitted to the print shop, and ends when the job is due. Each colored bar represents a job 

priority/type, normal, rush, late, or closed. (If you have created a ticket without a due date field, 

Reflection will show the job bar with a due date of one hour from now.) 

If you click on a job bar, information from the job ticket will be displayed in the center section of the 

Header. The example screen below shows a Rush job due tomorrow. The information in the header 

includes the Rush icon to call attention to the priority of this job. Double-click on the screen, or click 

on the small “x” in the upper right corner of the center panel, to return to the previous display. 

The Jobs column also shows a small Rush or Late icon instead of a plain white “Normal” file. 



2.5.1 Context Menu 

Right-click on a job’s schedule bar to see the Context Menu which allows you to View Details, 

View the Job’s History, or Expand/Collapse the job categories. 

Select View Details to have Reflection open the job ticket Details screen in Printgroove. (The 

first time you access a job’s details, you may have to login to Printgroove.) 



Select View History to pop-up a window listing the events that have occurred for the job ticket. 

You can close the window with the “X” in the upper right or the Close button. 

Collapse All (shown below) will collapse all of the categories in the Jobs column, so you can 

choose the specific customer, user, workflow, or node whose jobs you want to review. 

Expand All (right-click where a job bar would be) will open all of the job categories in the Jobs 

column (which is the default view). 

With the categories Collapsed (above), it is easier to review one groups jobs by clicking on the 

small triangle for the desired category. 

Note: Expand All will not show any jobs that have been filtered out using the View Menu options. 



2.5.2 Other Job Ticket Information 

Reflection displays other Job Ticket data, besides the submitted and due dates, including: 

• Ticket Number and Job Name 

• Customer Name 

• Customer E-mail Address 

• Customer Group 

• Date the job was Submitted 

• Due Date 

• Status 

• Current Owner of the Ticket 

If the job has a priority of Rush or Late, the icon will display with the job information, as shown here. 

Note: If you have created a ( job ticket with Printgroove Ticket Builder, and it does not have a Due 

Date field, Reflection will show the job “due” one hour from now, until the job is Closed. 

2.6 Help 

The fourth menu button on the left side of the Header will open Help files for Reflection. (Or use 

. Use the table of contents, on the left, to navigate to the topic with which you need assistance.

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