Download This PDF! - e-Filing

e-Filing : 

An Introduction 

An online submission solution for court documents in Malaysia

e-Filing Portal URL 

efiling.kehakiman.gov.my

What is e-Filing? 

- Submission & Retrieval of Court 

Documents via the Internet 

- 24 Hours a day 

- Instantaneous, 24 Hour access to Cause 

Lists for Selected Courts 

- Payment for filing between 7am and 

11pm

Why File Online? 

- Possibility of Filing from Wherever you 

are, whenever you want. 

- Efficient & Cost Savings. 

- Eliminate Missing Files.

Commencement Date 

Pulau Pinang 

Court Case Code Commencement Date 

High Court 21NCVC,22NCVC,22ANCVC 1/6/2011 

11A,11B,12A,12B,13,14,16,17,18,23NCVC,24,24A,25,26,27,28,29,33,34 1/7/2011 

31,32 1/1/2012 

36, 37, 38 2/4/2012 

Lower Court 51-54, 56-58, 52A,76J, 71-74,76-78,72A,76J 1/6/2011 


High Court 

21NCVC, 23NCVC 

Ipoh 

11A, 11B, 12A, 12B, 13, 14, 15, 16, 17, 18, 24, 24A, 24AF, 24F, 25, 25A, 26, 

27, 28, 29, 31, 32, 33, 33A, 34, 36, 37, 38 

1/3/2012 

2/4/2012


Kuala Lumpur 


High Court (Commercial)21NCC,22A,22IP,22NCC, 24NCC,25NCC, 26NCC, 27,28NCC 

(Family) 21,24,25,33,33A,34 

(Civil) 21NCVC, 22NCVC, 23NCVC, 24NCVC, 25NCVC,26NCVC 

(Bankruptcy)29 

Shah Alam 


High Court 21NCVC, 22ANCVC,22NCVC,23NCVC 1/7/2011 

13,14,25,27,28,29,33,33A 1/8/2011 

Lower Court 52,52A,72,72A 23/5/2011 

51, 53,54,55,56,56J,57,58,71,73,7475,76,76J,77,78 1/6/2011 

11A, 11B, 12A, 12B, 16, 17, 18, 24, 24A, 24AF, 24F, 25, 25A, 26, 31, 32, 

34, 36, 37, 38 

1/3/2011 

(RKK)11A,11B,12A,12B,13,14,16,17,24,25 16/3/2011 

(RKK)18 1/7/2011 

(Civil) 31NCVC, 32NCVC 1/8/2011 

Lower Court 51-58, 52A,56J, 71-78,72A,76J 1/3/2011 

1/6/2012


Johor Bahru 

Court Case Code Commencement 

Date 

High Court 21NCVC, 22ANCVC,22NCVC,23NCVC 30/5/2011 

Lower Court 

Place of Justice (POJ) 


Federal Court BKA, 06 16/06/2011 

01,02,03,04 16/06/2011 

(with condition*) 

Court of Appeal 01,02,03,04,08 16/06/2011 

(with condition*) 

*For further details, please refer to 

http://portal.kehakiman.gov.my/sites/default/files/document3/NOTIS%20MAKLUMAN%20_e-filing_.pdf 

11A,11B,12A,12B,13,14,16,17,24F,24A,24M,24C,24T,25,26,27,28,29,33U,33JP 15/6/2011 

18,31,32 1/1/2012 

36, 37, 38 2/4/2012 

51-54, 56-58, 52A,56J, 71-74, 76-78,72A,76J 30/5/2011

What are the Changes? 

- 2 Options of Filing: 

Service Bureau 

Online via the Internet 

- All Cases Prior to the commencement 

date(s) still filed at respective 

Registration Counters manually

Filing via the 

Service Bureau

Service Bureau Flow 

Step 1: 

Fill in Service 

Request Form 

(SRF) & Collect a 

Queue Number 

after the Details 

in SRF have been 

verified 

Step 8: 

Download & 

Serve 

Document 

Step 2: 

Pay for Service 

Charge at 

Payment Counter 

Step 7: 

Wait for e- 

Mail 

Notification 

Step 3: 

Hand Documents 

(Hardcopy/ CD) to 

Service Bureau 

(SB) Clerk and 

Collect SRN Slip 

Step 6: 

Make Payment By 

Next Working Day 

Step 4: 

Wait for Case No 

to be Ready 

Step 5: 

Collect Payment 

Notice/ Invoice 

from Counter 

Note: Once you have collected the Payment Notice / Invoice, you can either proceed to 

pay at the payment counter in court and submit the payment slip with the court 

clerk or pay later via Online Payment through public services tab on the e-Filing 

website.

Filing at Service Bureau 

Physical File 

Lawyer 

- Remove staples 

- Group according to case 

- Group according to court 

OR 

Soft copy 

- Group the documents by case 

(all the documents belonging to same 

case in one folder with each document 

in its own PDF file) 

- Each PDF file have no limit on file size 

- Scanner setting: 

i) black & white documents 300dpi 

ii) color 100 dpi / 150 dpi (Grayscale) 

iii) Scan content in OCR format 

iv) PDF with version 1.3 and later

Step 1: SB Request Form 

-This form is available at the 

Service Bureau Counter and 

eFiling Portal. 

-To be completed by parties who 

require scanning services to file 

their documents.

Step 2: Service Charge 

• From 1.1.2012, service charges for the usage of the service 

bureau will apply. 

• Those using the service bureau will be required to pay the 

said service charges at any payment counter before 

submitting their documents for scanning. 

• Summary of the charges are as below: 

1) High Court: 

http://efiling.kehakiman.gov.my/eFiling/download/Lampiran_A.pdf 

2) Lower Court : 

http://efiling.kehakiman.gov.my/eFiling/download/Lampiran_B.pdf

Step 3: Hand documents to SB 

Clerk – collect SRN Slip 

-Lawyer / Agent will receive this slip after the documents to be filed 

have been scanned by clerks at the Service Bureau 

-This slip is required by the Lawyer / Agent when collecting the 

Payment Notice from the clerk on duty to pay for the filing of the 

documents submitted via the Service Bureau.

Step 4: 

To Check Readiness of Payment Notice 

With this SRN No, lawyer/ agent 

may check whether the payment 

notice is ready to be collected from 

all QMS Kiosks

Step 5: 

Collect 

Payment 

Notice/ 

Invoice 

Once the payment notice is ready, Lawyer/ Agent will have to collect this Payment Notice 

from the relevant clerk 

Payment notice will state the amount to be paid for the said filing(s). 

Taklimat Sistem e-Filing (dibawah Projek e- 

Kehakiman) 

This extraction code is needed 

for the purposes of document 

extraction

Step 6: Make Payment 

• One can pay either at the payment counter 

located at the respective courts or 

• Online via public services portal 

Step 1: Access to eFiling Portal 

(efiling.kehakiman.gov.my) 

Step 3: Select “Online Payment for 

Submitted Documents via the Service 

Bureau” 

Step 2: Click “Public Services” tab

Step 8: Extraction of Document 

• Once the documents have been scanned and 

filing fees have been paid, parties will have to 

wait for an email notification by the courts to 

extract the said documents. 

• Steps on how to extract documents are set 

out in the next few slides.

To Extract Document 

Step 4: Key in “Extraction Code” 

which printed on Payment 

Notice 

Step 1: Access the eFiling Portal 

(efiling.kehakiman.gov.my) 

Step 2: Click “Public Services” 

tab 

Step 3: Click “Online Document 

Extraction” function 

This screen will be shown once 

you click on “Online Document 

Extraction” 

Step 5: Key in a valid email 

address Step 6: Click on “list” button

To Extract Document 

This screen will appear for you 

to save the document 

Step 1: Click to download 

document

Document Extraction - status 

Status Actions to be taken 

Pending payment: 

-Lawyer has not paid 

- Lawyer has paid but has not 

updated payment status 

Not Ready: 

- Officer is processing the 

document 

-You can either bring along the original receipt to 

the registry counter to update the payment status; 

or 

-Email the receipt and payment notice to 

efshelpdesk@kehakiman.gov.my to request to 

update payment status 

-If the document filed is a draft, you should be 

able to extract the document within 4 working 

days from the date of filing. Please notify the 

officer via email (efshelpdesk@kehakiman.gov.my 

) by providing the case number and the type of 

document filed if the draft is not available for 

extraction. 

-If the document is not a draft, you should be able 

to extract the document within 7 working days 

from the date of filing. Please notify the officer via 

email (efshelpdesk@kehakiman.gov.my ) by 

providing the case number and the type of 

document filed if the draft is not available for 

extraction.

Document Extraction 

Status Action Can be taken 

Ready: 

- Document has been processed 

by the officer and is ready to be 

downloaded and to be served 

Processed (Documents submitted 

for records purposes only): 

- Filing has been accepted, but 

the document does not require a 

return copy to be given to the 

lawyer 

- User can extract the document and serve it on 

their opponent. 

-for example letters to court etc 

-In the event a document that has been processed 

is supposed to be returned to the lawyer, kindly 

email (efshelpdesk@kehakiman.gov.my )by 

providing the case number and type of document 

filed.

Online Filing Flow 

Plaintiff 

Initiates Case 

Lawyer Files Case 

via EFS & Makes 

Payment 

Lawyer Prints 

& Serves 

Documents

Filing online

How Do I Get Started? 

1. Equipment Required to File Document Online 

- PC with Windows XP or Higher 

- Scanner (Optional) 

- Printer (Optional) 

- Mozilla Firefox/ Google Chrome (Free Download) 

- JAVA 1.6.0_21 (Free Download) 

- Adobe Acrobat Reader V. 8 or Higher (Free Download) 

**Note : Please refer to http://efiling.kehakiman.gov.my/eFiling for more details

How Do I Get Started? 

2. Register for Digital Certificates; 

• Roaming ID (personal certificate), 

• Organisation Certificate. 

3. Register Account With e-Filing. 

4. Apply for Online Banking Account. 

5. Ensure JAVA Runtime is Installed. 

6. Download & Install Digital Signature 

Component from e-Filing Website. 

7. Download & Install the EFS Component from 

e-Filing Website. 

**Note : Please refer to http://efiling.kehakiman.gov.my/eFiling for more details

Digital Certificates 

Why Digital Certificates: 

- Non-Repudiation 

- Digital Signature Act 

- Safeguard Lawyers 

- All parties can authenticate originator 

of document(s) 

- Ensure Integrity of Information

E-Filing & Digital Certificates 

2 Types: 

- Personal Certificate/ Roaming ID 

- Organisation Certificate 

Note : Each firm will be required to have at the 

minimum, one unit of roaming ID and one 

organisation certificate

Personal Certificates 

- To Prevent Tampering of Documents 

- For Lawyers to Sign The Documents 

- Only Selected Lawyers Need Them 

- Used for Online Filing Only 

- RM 40/ Lawyer/ Year

Applying for Personal Certs 

- Online Registration at https://s3roaming.msctrustgate.com/ecourtroaming/roamingenrollnew.jsp 

- Print 3 Copies of Registration Forms 

- Documents needed are 

> Registration form 

> Photocopy of MyKAD 

> Authorization Letter from Employer 

> Sale Order Form 

- E-mail to ecourt-support@msctrustgate.com or Fax to (603) 8319 1800 

- After validation on your application, you will be getting email notification 

- Make payment, mail or courier all documents and proof of payment to : 

MSC TrustGate 

Suite 2-9, Level 2, Block 4801, 

CBD Perdana, Jalan Perdana, 

63000 Cyberjaya, Selangor.

Organisation Certificates 

- To Authenticate Submission/ Filing 

from a particular Law Firm 

- All Law Firms Who Wish To Do Online 

e-Filing Will Need Them 

- Comes With A Token 

- RM 1,500/ Certificate/ 2 Years

Applying for Org Certs 

- Download & print application form as provided on the e-Filing Website 

under the Getting Started tab. 

- Documents needed are 

> Registration form 

> Photocopy of MyKAD of Authorised Officer 

> Authorization Letter from Employer 

> Bar Council Letter 

> Sale Order Form 

- E-mail to ecourt-support@msctrustgate.com or Fax to (603) 8319 1800 

- After validation on your application, you will be getting email notification 

- Make payment, mail or courier all documents and proof of payment to : 

MSC TrustGate 



63000 Cyberjaya, Selangor.

Payment Options 

Make payment through: 

1)Cheque (payable to “MSC Trustgate.com Sdn. Bhd.”) and 

mail to: 

MSC TrustGate 



63000 Cyberjaya, Selangor. 

2) Bank-In (Account Number: CIMB 125 500 0059 8059 

Provide Bank In Slip as Proof) 

Note: Application will be processed within 5 working days once 

payment has been made

REMINDER 

After registering and obtaining the Org cert and Personal 

Cert (Roaming ID): 

1)Install the digital signature component from the 

Website; 

2)Register your organisation’s administrator on the e- 

Filing Website; and 

3) Apply for online banking account. 

and the rest will be in accordance with the steps provided 

for on the e-Filing website.

Online Filing - summary 

Step 1: Scan Signed Documents. 

Step 2: Log on to e-Filing at 

http://efiling.kehakiman.gov.my. 

Step 3: Select the Appropriate Menu Option 

and Follow the On-screen 

Instructions. 

Step 4: Make Payment. 

Step 5: Await Notification via e-Filing Inbox.

Type of Notifications (In Tray) 

- Payment Acceptance (1 day) 

- Filing Acceptance (Upon Payment 

Acceptance) 

- Filing Rejection (Depends on Court) 

- Case Registered (Depends on Court)

Filing via the 

internet

Lawyer – Submit new case 

Select New Case submission


Select the respective 

court you wish to file 

in


Select the 

appropriate 

case code


Insert details of the party

Select type of 

identity 


Add law firm 

information 

Key in 

respective 

information


Filing fee will be 

displayed 

Select document type and attach 

document 

Select 

document type 

Select PDF 

document from 

PC for 

submission


Browse a PDF file


Click on ‘Sign’ button 

to begin digital 

signing of PDF 

document 

System will 

automatically notify 

the user if the 

document is not 

digitally signed


Press ‘OK’ to sign 

Provide your roaming 

ID’s NRIC 

Provide your security 

PIN


Press ‘Add to Listing’ 

To add more than 1 document in 

the case, repeat steps from slide 

34 onwards


Validate your 

submission


Add submission 

into filing cart 

Validate your 

submission

Lawyer – Submit new case


Submission will be available in filing 

cart 

For more case repeat slide 29





Click to start making 

payment


Plug-in the USB token of your 

organisation certificate to your 

PC/Notebook 

Provide the security 

PIN of your token


System will validate your security 

token




Payment will be processed






Authorize the transaction by 

authenticating yourself with your 

internet banking credentials



Payment completed successfully


Print your receipt


Notification will be sent to your In-Tray under 

your eFiling account to inform you that your 

payment was successful


Option to reprint the official receipt is available 

by clicking the print button as highlighted in red



To check on the status of the 

document/Case


Extraction Code available here to 

allow user to check their status 

from the public service 

webpage without having to log 

in to their eFiling account 

Key in/ select details 

to filter the listing 

Click on the filing to 

view details


The document status 

is shown here

Prepare PDF 

Lawyer – Submitting documents for 

Submit 

Document (s) 

Upload 

Document (s) 

New Existing Case Case 

Select 

Key in Case Number Key in 

Case Code 

Case Detail 

Verify 

Details 

Select 

Document Type 

Digitally Sign 

Document

One can digitally sign a document 

either: 

-During the process of filing the 

document; or 

How to Digitally Sign Document 

-Via the Public Service page

How to Digitally Sign a Document 

During Filing of Document

During Filing of Document 

System will notify if 

the document is not 

digitally signed 

Click on ‘Sign’ button 

to begin digital 

signing of PDF 

document




ID’s NRIC 


PIN


Document that has already been digitally signed 

will have a ‘SIG’ file with same file name 

SIG file

How to Digitally Sign a Document 

Via Public Service page

Public Service


Public Service 


ID’s NRIC 


PIN

Public Service

Public Service 

Documents that have been digitally signed will 

have a ‘SIG’ file with same file name 

SIG file

- Via e-Filing Account 

- Without logging in to e-Filing 

Account 

Check Filing Status

Check Filing Status 

Via e-Filing Account

Via e-Filing Account 

Login and check the Message in In Tray


Click on ‘Filing’ > ‘Submit Filing’ 

Click on ‘Filing History’


Key in Filing reference No 

Click here to filter the record 

Extraction code is available here


Extraction code is available here 

Status of the documents is 

available here

Check Filing Status 

Without logging in to 

e-Filing Account

Without login to e-Filing Account 

Click on ‘Public Services’ 

Access the e-Filing Portal 

Click on ‘Online Document Extraction’


Key in Extraction Code 

Key in e-mail address 

Click on ‘List’ button


Documents belong to the same filing 

will be listed 

Status of the document will be 

shown here

FAQ

Questions & Answers

Contact 

Tel : 03 – 6209 4234 

Email: efshelpdesk@kehakiman.gov.my

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