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Question - Faculty of Arts - University of Waterloo

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Embedding<br />

Information Literacy<br />

in the Virtual Classroom<br />

Laura E. Briggs, Liaison Librarian<br />

James M. Skidmore, Associate Pr<strong>of</strong>essor<br />

The <strong>University</strong> <strong>of</strong> <strong>Waterloo</strong><br />

ACRL/CNI/EDUCAUSE Joint Virtual Conference<br />

20 April 2006


Who Are We?<br />

The Boss Thinks He’s the Boss<br />

2


Tempo – Germany’s premium tissue!<br />

=<br />

Tempo <strong>Question</strong>s<br />

We will use Tempo <strong>Question</strong>s to start short discussions<br />

during the presentation. Selected respondents will<br />

receive free Tempo packs!<br />

3


<strong>Question</strong>: Where Do We Work?<br />

A. <strong>Waterloo</strong>, Belgium<br />

– Where Napoleon summered briefly in<br />

1814?<br />

B. <strong>Waterloo</strong>, Indiana<br />

– Where for every 100 females there are<br />

106.4 males?<br />

C. <strong>Waterloo</strong>, Iowa<br />

– Home <strong>of</strong> the Silos and Smokestacks<br />

National Heritage Area?<br />

D. <strong>Waterloo</strong>, Ontario<br />

– Home <strong>of</strong> the largest Oktoberfest outside<br />

Munich?<br />

4


<strong>University</strong> <strong>of</strong> <strong>Waterloo</strong>: Statistics<br />

Canada’s top-ranked comprehensive<br />

university. (www.macleans.ca/universities/)<br />

Undergraduates 21,029<br />

Graduates 2,359<br />

<strong>Faculty</strong> 895<br />

Staff 2,090<br />

Campus Size 1000 acres<br />

5


Models <strong>of</strong> InfoLit Instruction<br />

Traditional model <strong>of</strong> InfoLit instruction<br />

– Library orientations<br />

– Visiting librarian<br />

– Base level pr<strong>of</strong> / librarian co-operation<br />

Integrated model <strong>of</strong> InfoLit instruction<br />

– Part <strong>of</strong> regular course<br />

– Degrees <strong>of</strong> integration<br />

– Moderate level pr<strong>of</strong> / librarian co-operation<br />

6


New Issues and Implications<br />

Course Management Systems (CMS)<br />

– Technological implications<br />

– Significant pr<strong>of</strong> / librarian co-operation<br />

Task-based learning approach<br />

– Instructional bottleneck<br />

– Design task to meet the need<br />

– Providing feedback is important<br />

– Salter et al, EMI 41 (2004): 207-17.<br />

7


James’ Instructional Bottleneck<br />

“No, Laura, it’s not me!”<br />

Term papers in various GER courses<br />

– Vague - expository instead <strong>of</strong> analytical<br />

– Role <strong>of</strong> information used<br />

• Inappropriate resources<br />

• Lack <strong>of</strong> awareness <strong>of</strong> specialty resources<br />

• Students didn’t see the problem<br />

– Incorrect source citations<br />

8


Students would be able to<br />

James’ Perfect World<br />

– Find quality information sources<br />

– Put those sources to good use<br />

– Transfer acquired skills to other courses or<br />

life in general<br />

So how do I go about getting my way?<br />

9


I shift the burden to Laura!<br />

– But without giving her any lecture time<br />

Our Solution<br />

InfoLit integration through task-based<br />

instruction<br />

– Specific goals for the InfoLit modules<br />

– Tasks as part <strong>of</strong> term project<br />

Targeted solutions to overcome bottlenecks<br />

– Teach relevant information that students will retain<br />

InfoLit delivery via a CMS<br />

– Courses were “going” CMS<br />

(ANGEL Learning – dubbed UW-ACE)<br />

10


Why Use CMS to Deliver InfoLit?<br />

Independent Learning<br />

– Self-study modules work well in CMS<br />

– Lecture time freed up for content<br />

Integration<br />

– Seamless connections between course<br />

and library (especially with e-resources)<br />

– Archive <strong>of</strong> course-relevant material<br />

Involvement prevents marginalization <strong>of</strong><br />

library!<br />

11


Others Are Saying It Too<br />

Cohen, “Course-Management S<strong>of</strong>tware: Where’s the<br />

Library?” EDUCAUSE Review (May/June 2002): 12-13.<br />

Zhang, “Developing Web-Enhanced Learning for<br />

Information Fluency.” Reference & User Services<br />

Quarterly 41 (2002): 356-63.<br />

Martin & Lee, “Using a WebCT to Develop a Research<br />

Skills Module.” Issues in Science and Technology<br />

Librarianship (Spring 2003).<br />

Buehler, “Where is the Library in Course Management<br />

S<strong>of</strong>tware?” Journal <strong>of</strong> Library Administration 41 (2004):<br />

75-84.<br />

George & Martin, “Forging the Library Courseware Link.”<br />

C&RL News 65 (2004): 594-613.<br />

12


<strong>Question</strong><br />

The co-operation outlined in the<br />

preceding slides requires that pr<strong>of</strong>s<br />

and librarians reveal more <strong>of</strong> what they<br />

do to the other party.<br />

How do you feel about increased pr<strong>of</strong> /<br />

librarian interaction?<br />

13


German / Fine <strong>Arts</strong> 359<br />

German Directors in Hollywood<br />

–Mostly 3 rd -year Fine <strong>Arts</strong> students<br />

– 11 students<br />

Instructional Challenges<br />

– Differentiating between film criticism and<br />

film scholarship<br />

– Locating good film scholarship<br />

One <strong>of</strong> the Course Objectives<br />

– To learn more about the sources <strong>of</strong><br />

information that can aid us in the study <strong>of</strong><br />

film.<br />

14


Information<br />

What Did We Do?<br />

– Chart distinguishing film criticism from film<br />

scholarship<br />

– Database orientation<br />

Tasks<br />

– Database quiz<br />

– Integration (<strong>of</strong> database searching) into<br />

term project<br />

15


InfoLit is embedded<br />

in the Term Project.


1. Students<br />

read the<br />

topic.<br />

2. Students read<br />

a sample<br />

database<br />

search (PDF).


3. Students provide<br />

short answers to<br />

questions that<br />

check their ability<br />

to make sense <strong>of</strong><br />

the results <strong>of</strong> the<br />

database search.


Automatic feedback is<br />

brief since individual<br />

feedback was provided<br />

to each student.


Canned searches<br />

We Are Not Alone!<br />

– Students focus on evaluating articles or<br />

learning database mechanics instead <strong>of</strong><br />

constructing search strategies<br />

• Ladner et al, Reference & User Services<br />

Quarterly 43 (2004): 337-45.<br />

•Kearns & Hybl, Science & Technology<br />

Libraries 25 (2005): 39-56.<br />

21


Did Students Engage with the Material?<br />

Yes: material accessed <strong>of</strong>ten<br />

– Main InfoLit resource page very popular<br />

No: only 2 <strong>of</strong> 11 students completed the<br />

online databases quiz<br />

– The quiz had no explicit grade<br />

Does accessing the information mean<br />

that students understood the concepts?<br />

– The take-home final exam would provide<br />

some answers!<br />

22


InfoLit Lurked in the Final Exam


The Students’ Answers<br />

Relied on the databases suggested in the<br />

course<br />

Used simple keyword search strategies:<br />

expressionism AND film<br />

expressionism AND German film<br />

expressionism in film<br />

expressionism<br />

Scholarly article: not all students could<br />

explain why the article they chose was<br />

scholarly<br />

24


<strong>Question</strong><br />

The students’ keyword search<br />

strategies were not very sophisticated.<br />

Did we reap what we sowed by using<br />

canned searches in the InfoLit task for<br />

GER 359?<br />

25


Was James Satisfied?<br />

Is a pr<strong>of</strong> ever really satisfied?<br />

Upcoming <strong>of</strong>fering <strong>of</strong> GER 359<br />

– Comparison <strong>of</strong> film review and film<br />

scholarship will be an integral part <strong>of</strong> term<br />

project<br />

– Completion <strong>of</strong> InfoLit quizzes will have a<br />

direct impact on term project grade<br />

– Final exam component will be kept –<br />

excellent example <strong>of</strong> InfoLit integration<br />

into course content<br />

26


German Thought and Culture<br />

– 271: Beginnings to Mid-1800s<br />

– 272: Mid-1800s to the Present<br />

German 271 / 272<br />

Alternative course for <strong>Faculty</strong> <strong>of</strong> <strong>Arts</strong><br />

language requirement<br />

Second-year students<br />

Mostly non-majors (course is not a<br />

priority for them)<br />

27


Instructional challenge<br />

– Independent background preparation<br />

Task<br />

– Course objective:<br />

GER 271<br />

• To develop independent learning skills by becoming<br />

better able to make use <strong>of</strong> the UW Library's online<br />

reference shelf<br />

– Three birds / one stone<br />

• Basic info about persons / terms<br />

• Identifying suitable resources for tasks<br />

• Matching quantity <strong>of</strong> information to need<br />

28


Key background<br />

information that students<br />

can acquire on their own<br />

Three resources that provide varying<br />

information on the general topic<br />

Fill-in Chart


The Students’ Answers<br />

Made use <strong>of</strong> resources previously<br />

unknown to them<br />

Provided too much information<br />

– Cut-and-paste – didn’t summarize<br />

– Lack confidence to know what information<br />

is important<br />

30


Was James Satisfied?<br />

Again: Is a pr<strong>of</strong> ever really satisfied?<br />

Students saw advantage <strong>of</strong> using UW<br />

Library resources, but thought task was too<br />

long<br />

Future <strong>of</strong>ferings – replace chart with CMS<br />

short answer form<br />

31


Instructional Challenge<br />

– Poor research on term papers<br />

• Avoidance <strong>of</strong> journal articles<br />

• Monographs older or too general<br />

• Inability to cite sources properly<br />

• Lack <strong>of</strong> engagement<br />

– Unfocused, expository essays<br />

GER 272<br />

Task<br />

– InfoLit stated as a course objective<br />

– Term project that introduces students to<br />

journal articles that they use to reflect on<br />

the course content<br />

32


Scaffolded approach<br />

Content<br />

– Index searching (articles)<br />

– MLA citation style<br />

– Abstract writing<br />

Activity Delivery<br />

– Webpages, quizzes, term project task,<br />

final exam<br />

GER 272<br />

33


Course objectives<br />

highlight the<br />

importance <strong>of</strong><br />

InfoLit


Embedded<br />

InfoLit Tasks


Scaffolded InfoLit: Content<br />

1. Students read up on skills needed for<br />

index searching (e.g. the omnipresent<br />

Boolean operators)<br />

36


Scaffolded InfoLit: Testing<br />

2. Students test their index-searching<br />

abilities with a short quiz.<br />

37


Scaffolded InfoLit: Application<br />

3. Students apply what they have<br />

learned to the first stage <strong>of</strong> their<br />

term project.<br />

38


Scaffolded InfoLit: The Whammy!<br />

4. A couple <strong>of</strong> questions from the<br />

multiple choice section <strong>of</strong> the final<br />

exam test basic InfoLit skills.<br />

39


This is a special “Tempo with<br />

Lotion” question!<br />

<strong>Question</strong><br />

The GER 272 final exam had three<br />

basic InfoLit questions.<br />

How well did students do on these<br />

questions? E.g. “83%” (<strong>of</strong> the<br />

responses for all three questions<br />

were correct.)<br />

40


Feedback: Students Saw Value . . .<br />

In acquiring InfoLit skills<br />

– “Really I learned to research subjects a lot more<br />

than I did normally - and saw the value in it! At first<br />

I thought it was difficult and useless, but as I got<br />

better at it, I learned where to find the information I<br />

needed quickly and efficiently.”<br />

– “It’s useful and you can apply it to all your other<br />

courses, too. And now it’s not only easier to find<br />

different articles, but you learn in a way how to<br />

analyze them a little bit better.”<br />

– “Being able to search, find, print and retain a hard<br />

copy <strong>of</strong> an article extends the study experience,<br />

and it also frees up the student to conduct this<br />

means <strong>of</strong> research at almost any time, which is a<br />

great service.”<br />

41


Feedback: Students Saw Value . . .<br />

In task-based learning via CMS<br />

– “Normally, that type <strong>of</strong> thing [MLA Citation Quiz] I<br />

might have skipped over since I would have<br />

assumed that I pretty much knew it, but since I<br />

knew that it was included as part <strong>of</strong> my mark I did<br />

it and then I found that I did learn stuff – who<br />

would have guessed? No, it was really good that it<br />

was online. If I had to go to class for the MLA quiz<br />

then I would think that was ridiculous. Yeah, I<br />

would be, like, I’m not going.”<br />

– “Information Literacy was also helpful. The quiz<br />

and the help with understanding MLA was so<br />

useful. I knew exactly what was expected <strong>of</strong> me in<br />

terms <strong>of</strong> citing sources.”<br />

42


Feedback: Students Saw Value . . .<br />

In the UW Library’s online resources<br />

– “It is typical for a person to go to Google to try to find a<br />

reasonable, fairly reputable website but when you think<br />

about going to the library, it seems like so much work,<br />

but he taught us to use the online journals so it is cool<br />

because one it is online, but two, it is also reputable. It<br />

is a great source <strong>of</strong> information.”<br />

– “I learned that the library has so many resources. It is<br />

actually kind <strong>of</strong> daunting how much information is at our<br />

hands. But that being said, I think the most valuable<br />

thing that I have learned is how to effectively search for<br />

information that would be useful to me.”<br />

– “In all my four years at UW I had never been taught how<br />

to use the online system in the library. I wish I had<br />

learned about this in my first year.”<br />

43


Feedback: Students Saw No Value . . .<br />

In learning InfoLit in GER 272<br />

– “No, I’m a fourth-year student so I have already<br />

had lots <strong>of</strong> practice when it comes to locating<br />

scholarly sources and conducting research.”<br />

– “I had good skills with this before, so this course<br />

did not further those abilities.”<br />

– “The process was rather frustrating. I would prefer<br />

to have the assistance <strong>of</strong> a real librarian.”<br />

– “I do think it is probably easier for students who<br />

are on campus and therefore have access to fleshand-blood<br />

librarian help.”<br />

44


The Future <strong>of</strong> GER 272<br />

Research Study (UW Learning Initiatives<br />

Fund)<br />

– With Pia Marks <strong>of</strong> UW’s LT3 Centre<br />

– Longitudinal study <strong>of</strong> transferable skills<br />

acquisition (cultural interpretation skills<br />

and InfoLit skills)<br />

– In-depth research on student perceptions<br />

in wholly online versus blended learning<br />

environments<br />

45


Final <strong>Question</strong><br />

Our approach has been to use CMS to<br />

embed InfoLit directly into courses.<br />

What do you think about using CMS to<br />

deliver InfoLit as part <strong>of</strong> a course even<br />

if the course does not have a CMS<br />

component?<br />

46


Contact Us<br />

Laura<br />

lbriggs@library.uwaterloo.ca<br />

519 888 4567 x3112<br />

James<br />

skidmore@uwaterloo.ca<br />

519 888 4567 x3687<br />

Who’s who in the pr<strong>of</strong>-librarian relationship?<br />

(Hint: James isn’t holding the club!)<br />

47


<strong>University</strong> <strong>of</strong> <strong>Waterloo</strong><br />

Acknowledgements<br />

– Office <strong>of</strong> the Associate Vice-President,<br />

Learning Resources and Innovation<br />

– The Centre for Learning and Teaching<br />

Through Technology (LT3)<br />

– The <strong>University</strong> <strong>of</strong> <strong>Waterloo</strong> Library<br />

– Department <strong>of</strong> Germanic and Slavic Studies<br />

Almost all photos by James using<br />

Laura’s camera.<br />

48

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