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Up and Running at Koloa Substation - Kauai Island Utility Cooperative

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Social Media<br />

Reaching More Members More Often<br />

The term social media refers to the use of web-based <strong>and</strong><br />

mobile technologies to increase the effectiveness of<br />

communic<strong>at</strong>ing—media for social interaction. KIUC’s<br />

goal is to do wh<strong>at</strong>ever it takes to reach more members<br />

more often. So in addition to traditional tools such as<br />

Currents magazine, inserts, quarterly upd<strong>at</strong>es <strong>and</strong> such,<br />

we have begun supplementing them with social media<br />

pl<strong>at</strong>forms.<br />

We are encouraged by early particip<strong>at</strong>ion <strong>and</strong> would like<br />

to keep our momentum going. You can begin by “liking”<br />

us on Facebook, www.facebook.com/<strong>Kauai</strong>Coop, or<br />

“follow” us on Twitter, www.twitter.com/KIUC, to stay<br />

informed of news, events, energy-efficiency opportunities<br />

<strong>and</strong> more.<br />

We hope you will embrace these new pl<strong>at</strong>forms <strong>and</strong> join<br />

us in our journey to more interactive communic<strong>at</strong>ions.<br />

Common Terms in Social Media<br />

Facebook: A network of personal <strong>and</strong> professional<br />

connections, known as “friends.” Users share general<br />

comments, pictures, website links <strong>and</strong> videos. Profiles<br />

can be open to the public or permission-based.<br />

Wall: A list of personal upd<strong>at</strong>es <strong>and</strong> direct posts from<br />

friends.<br />

News feed: A real-time list of upd<strong>at</strong>es from friends <strong>and</strong><br />

businesses.<br />

Fan: Facebook users may become fans of groups or<br />

businesses. <strong>Up</strong>d<strong>at</strong>es from businesses appear in a fan’s<br />

news feed.<br />

Twitter: A microblogging network limiting comments to<br />

140 characters. Users share news, website links <strong>and</strong><br />

images with other users who subscribe, or “follow,” an<br />

account. Comments can be open to the public or<br />

permission-based.<br />

Tweet: To post a comment on Twitter.<br />

Mention: Include the “@” sign followed by the name of<br />

the user or business in a tweet.<br />

Direct message: Allows two Twitter users to<br />

communic<strong>at</strong>e priv<strong>at</strong>ely.<br />

Retweet: To forward a tweet, users add “RT @” followed<br />

by the origin<strong>at</strong>ing Twitter account name <strong>and</strong> the<br />

original tweet.<br />

Hashtag: Twitter users group topics by adding the<br />

character “#” before words others might want to search<br />

for.<br />

LinkedIn: A professional network of connections, known<br />

as “links.” Serves as an online resume <strong>and</strong> referral<br />

service, <strong>and</strong> allows users to share present<strong>at</strong>ions <strong>and</strong><br />

documents with peers.<br />

YouTube, Vimeo: Video hosting <strong>and</strong> streaming services<br />

offering br<strong>and</strong>ed “channels” or pages for collections of<br />

videos. Users may embed videos from both services<br />

onto other websites.<br />

Flickr, Photobucket, Smugmug: Multimedia hosting <strong>and</strong><br />

sharing services for pictures.<br />

—Source: NRECA’s Megan McKoy-Noe<br />

Cracking QR Codes<br />

QR codes are not new. Wh<strong>at</strong> is rel<strong>at</strong>ively new is the use of<br />

QR codes in public rel<strong>at</strong>ions, marketing <strong>and</strong><br />

communic<strong>at</strong>ions. KIUC has begun adding these codes to<br />

our communic<strong>at</strong>ions efforts. These two-dimensional<br />

barcodes are designed to have their contents decoded <strong>at</strong> a<br />

high speed. To take advantage, you will need:<br />

1. A mobile phone with a camera<br />

2. A mobile phone with Internet access if you want to<br />

go straight online<br />

3. A QR code reader installed on the phone.<br />

In today’s world, nearly every mobile phone has a digital<br />

camera. The camera, along with decoding software, can<br />

be used to capture a picture of the QR code. Many free<br />

downloads are available for decoding software, which will<br />

transform the d<strong>at</strong>a held in the code into an action for your<br />

mobile phone in a m<strong>at</strong>ter of milliseconds.<br />

Download, point, click … <strong>and</strong> join us!<br />

2012 NEW MEMBER GUIDE 21

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