Up and Running at Koloa Substation - Kauai Island Utility Cooperative

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18 KAUA‘I ISLAND UTILITY COOPERATIVE Hurricane Survival Checklist • Trim trees around the home, especially those with weak limbs • Tighten loose gutters and roof tiles • Have window and door coverings (plywood or storm shutters) in good condition and ready to install, if needed • Review insurance policies to be certain they are up to date, and have photo or video inventory of possessions • Know where all important documents are (insurance, wills, marriage licenses, etc.) • Be certain your survival kit is complete • Make sure pets have some form of identification and are current on vaccinations • Have a carrier for each pet and maintain at least a oneweek supply of pet food, cat litter, special medications and other necessary supplies Survival Kit • Portable radio • Extra batteries • Flashlight(s) and candles • Manual can opener • First aid kit, special medications and an extra pair of eyeglasses, if you wear them • Five-day supply of nonperishable, ready-to-eat food, ice chest and blue-ice packs • Containers of water (minimum 2 quarts per person per day) • Sleeping bags or blankets • Change of clothing for each family member • Matches or lighter • Camp stove, lantern and fuel • Masking tape for windows • Personal hygiene, sanitary supplies, diapers • Bleach • Plastic sheeting and garbage bags A Storm Glossary Hurricane - Hurricanes are intense, compact cyclones that form over warm, tropical waters. They are like giant whirlwinds, with air moving in a large, tightening spiral around a center of extreme low pressure. They pack winds from 74 to 200 mph. The storm affects the ocean surface and lower atmosphere across tens of thousands of square miles, causing strong winds, high surf, heavy rains and tornadoes. Hurricane Watch - Hurricane force winds may occur within 36 hours. Hurricane Warning - Dangerous conditions are expected within 24 hours. Tropical Depression - A storm with sustained winds of less than 39 mph. Tropical Storm - A storm with sustained winds from 39 to 73 mph.
Low-Income Home Energy Assistance Program LIHEAP is a federally funded block grant that provides money to help low-income households with energy costs. Applications for assistance may be made once a year, in June. The state of Hawai ‘i administers the funds received from the federal government. On Kaua‘i, Kaua‘i Economic Opportunity (KEO) has been designated as the state’s representative to accept applications. Two programs are available: 1. Energy crisis. Assists with up to $200 to restore power to the residence of a household whose electricity or gas has been shut off or whose service is about to be terminated. 2. Energy credit. Provides households not in crisis with a one-time payment deposited directly into the utility account in the latter part of the year. Required documents to apply for either program: 1. Current gas or electric bill. Copies will be accepted. 2. Proof of residence. Address listed on energy, cable, water or medical bills. 3. Proof of birth date for children under the age of 6 and adults 60 and older. 4. Proof of income. Pay stubs from January to June, Social Security, SSI, DHS financial, SNAP/food stamps, unemployment, TDI, pension and workers’ compensation. If self-employed, you must provide GET license and most recent monthly/quarterly/ semiannual reports. You must provide all documents that apply for the entire household. 5. Household assets. Statements for savings accounts, checking accounts, Christmas savings accounts, credit union accounts, stocks, bonds, cash, etc. 6. Picture identification. Driver’s license, state identification card, passport, etc. All adults age 18 and older must sign the application. KEO will accept applications June 1 through June 30 each year. If you have any questions or need additional information, please contact KEO at 245.4077. Filing a Claim TARIFF RULE NO. 16 INTERRUPTION OF SERVICE A. The Company will exercise reasonable diligence and care to furnish and deliver a continuous and sufficient supply of electric energy to the customer, and to avoid any interruption of delivery of same. The Company will not be liable for interruption or insufficiency of supply or any loss, cost, damage or expense of any nature whatsoever, occasioned thereby if caused by accident, storm, fire, strikes, riots, war or any cause not within the Company’s control through the exercise of reasonable diligence and care. B. The Company, whenever it shall find it necessary for the purpose of making repairs, changes or improvements to its system, will have the right to suspend temporarily the delivery of electric energy, but in all such cases, as reasonable notice thereof as circumstances will permit, will be given to the customer, and the making of such repairs, changes or improvements will be prosecuted as rapidly as may be practicable, and if practicable, at such time as will cause the least inconvenience to the affected customer. C. Should a shortage of supply ever occur, the Company will apportion its available supply of electricity among its customers as authorized or directed by the Public Utilities Commission. In the absence of a Commission order, the Company will apportion the supply in the manner that appears to it most equitable under conditions then prevailing. Any rules, regulations, rates or contracts of the Company which are inconsistent with such order or plan shall be deemed suspended while such order or plan is in effect and the Company shall not be liable when it acts in substantial compliance with such order or plan. D. On a semiannual basis, the Company shall provide to the customer notification of the customer’s right to file compensation claims with the Company for any loss, cost, damage or expense caused by an interruption of service. The notification shall be on a separate information sheet enclosed with the billing. E. For a customer’s compensation claim to be valid, it must be filed with the Company within thirty (30) days of the interruption of service. The Company shall review every claim and shall compensate the customer for any loss, cost, damage or expense as determined by the Company to be within the Company’s control. PUC Decision and Order No. 19658 Effective: November 1, 2002 2012 NEW MEMBER GUIDE 19
Page 1 and 2: 3-Time Award-Winning December 2011
Page 3 and 4: Table of Contents Light Up A Life .
Page 5 and 6: By Paul Daniels A Picture’s Worth
Page 7 and 8: At the end of September, the Hawai
Page 9 and 10: Get Smart About The Smart Grid Lear
Page 11 and 12: Photos by Shelley Paik KIUC’s ele
Page 13 and 14: California No-Crust Quiche and Then
Page 15 and 16: KIUC’s program to generate at lea
Page 17 and 18: Bissell completed his report with a
Page 19 and 20: “As a member, you have a voice in
Page 21 and 22: KIUC Honored for Community Service
Page 23 and 24: In late October, groups of children
Page 25 and 26: The KIUC Board of Directors appoint
Page 27 and 28: New Member Guide
Page 29 and 30: What is an Electric Cooperative? Se
Page 31 and 32: • Diverse Energy Solutions. It is
Page 33 and 34: National Rural Electric Cooperative
Page 35 and 36: Kaua‘i Smart Grid Initiative The
Page 37 and 38: Radio Frequency Comparison of Commo
Page 39 and 40: How will the co-op read the meters?
Page 41 and 42: Service Activations and Disconnects
Page 43: Storm Sense Hurricane season runs f
Page 47 and 48: Social Media Reaching More Members
Page 49 and 50: 2012 Calendar of Student Art Judges
Page 51 and 52: Electric cooperatives are different
Page 53 and 54: Call it Cost-effective Economical P
Page 55 and 56: Simple Pleasures Joe Fontanilla rec

Up and Running at Koloa Substation - Kauai Island Utility Cooperative

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