Up and Running at Koloa Substation - Kauai Island Utility Cooperative

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2 KAUA‘I ISLAND UTILITY COOPERATIVE Table of Contents Welcome to Kaua‘i Island Utility Cooperative . . . . . . . . . . . . . . . . . . . . . 3 What is an Electric Cooperative . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Seven Cooperative Principles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Elections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Board of Directors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Patronage Capital Refunds & Accounts . . . . . . . . . . . . . . . . . . . . . . . .4 Guiding Principles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Vision and Mission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 KIUC Culture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Your Voice in the Cooperative . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Touchstone Energy Cooperatives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Co-op Connections Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 National Rural Electric Cooperative Association . . . . . . . . . . . . . . . . . . . .7 Paying Your Bill . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Kaua‘i Smart Grid Initiative . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 Controlling Your Energy Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 Service Activations and Disconnects . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 Vegetation Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16 Tree Planting – Call Before You Dig . . . . . . . . . . . . . . . . . . . . . . . . . . . .16 Storm Sense . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17 Low-Income Home Energy Assistance Program . . . . . . . . . . . . . . . . . . .19 Filing a Claim . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 Social Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
What is an Electric Cooperative? Seven Cooperative Principles Voluntary and Open Membership Cooperatives are voluntary organizations, open to all persons able to use their services and willing to accept the responsibilities of membership, without gender, social, racial, political or religious discrimination. Democratic Member Control Cooperatives are democratic organizations controlled by their members, who actively participate in setting policies and making decisions. The elected representatives are accountable to the membership. In primary cooperatives, members have equal voting rights (one member, one vote) and cooperatives at other levels are organized in a democratic manner. Members’ Economic Participation Members contribute equitably to, and democratically control, the capital of their cooperative. At least part of that capital is usually the common property of the cooperative. Members usually receive limited compensation, if any, on capital subscribed as a condition of membership. Members allocate surpluses for any or all of the following purposes: developing the cooperative, possibly by setting up reserves, part of which at least would be indivisible; benefiting members in proportion to their transactions with the cooperative; and supporting other activities approved by the membership. Welcome to Kaua‘i Island Utility Cooperative Because so much of what we do is behind the scenes, the wealth of what we offer may not be clearly evident. This guide provides an overview of KIUC services, information and benefits available to our membership. We remain committed to actively promoting the seven cooperative principles, including a strong commitment to our community and to our member-owners. Autonomy and Independence Cooperatives are autonomous, self-help organizations controlled by their members. If they enter into agreements with other organizations, including governments, or raise capital from external sources, they do so on terms that ensure democratic control by their members and maintain their cooperative autonomy. Education, Training and Information Cooperatives provide education and training for their members, elected representatives, managers and employees so they can contribute effectively to the development of their cooperatives. They inform the general public, particularly young people and opinion leaders, about the nature and benefits of cooperation. Cooperation Among Cooperatives Cooperatives serve their members most effectively and strengthen the cooperative movement by working together through local, national, regional and international structures. Concern for Community While focusing on member needs, cooperatives work for the sustainable development of their communities through policies accepted by their members. 2012 NEW MEMBER GUIDE 3
Page 1 and 2: 3-Time Award-Winning December 2011
Page 3 and 4: Table of Contents Light Up A Life .
Page 5 and 6: By Paul Daniels A Picture’s Worth
Page 7 and 8: At the end of September, the Hawai
Page 9 and 10: Get Smart About The Smart Grid Lear
Page 11 and 12: Photos by Shelley Paik KIUC’s ele
Page 13 and 14: California No-Crust Quiche and Then
Page 15 and 16: KIUC’s program to generate at lea
Page 17 and 18: Bissell completed his report with a
Page 19 and 20: “As a member, you have a voice in
Page 21 and 22: KIUC Honored for Community Service
Page 23 and 24: In late October, groups of children
Page 25 and 26: The KIUC Board of Directors appoint
Page 27: New Member Guide
Page 31 and 32: • Diverse Energy Solutions. It is
Page 33 and 34: National Rural Electric Cooperative
Page 35 and 36: Kaua‘i Smart Grid Initiative The
Page 37 and 38: Radio Frequency Comparison of Commo
Page 39 and 40: How will the co-op read the meters?
Page 41 and 42: Service Activations and Disconnects
Page 43 and 44: Storm Sense Hurricane season runs f
Page 45 and 46: Low-Income Home Energy Assistance P
Page 47 and 48: Social Media Reaching More Members
Page 49 and 50: 2012 Calendar of Student Art Judges
Page 51 and 52: Electric cooperatives are different
Page 53 and 54: Call it Cost-effective Economical P
Page 55 and 56: Simple Pleasures Joe Fontanilla rec

Up and Running at Koloa Substation - Kauai Island Utility Cooperative

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