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Master Planning of Zoos - Central Zoo Authority

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Proceedings <strong>of</strong><br />

Training Programme<br />

Developing a good <strong>Zoo</strong> Administration<br />

model in the <strong>Master</strong> Plan<br />

Where do I start from?<br />

How do I operate the new <strong>Zoo</strong>-Unzoo ?<br />

• Set up - Business, Administration & Finance, Operations Units<br />

• Everyone needs to understand the design story<br />

• Set out the vision & mission clearly<br />

<strong>Master</strong> <strong>Planning</strong><br />

<strong>of</strong> <strong><strong>Zoo</strong>s</strong><br />

• Translate it into the values, culture, style <strong>of</strong> management, the language etc –<br />

practical & emotional approach<br />

• Develop the BIG picture in Management & Business, set out the guiding ethics<br />

• Invest in people<br />

• Think integration, think strategically<br />

An Integrated Organization<br />

Operations<br />

Commercial/<br />

Business<br />

Business<br />

Director<br />

Admin<br />

& Finance<br />

Business<br />

Operations Operations<br />

<strong>Zoo</strong>logy,<br />

Veterinary<br />

& Education<br />

Adminstration<br />

& Finance<br />

Administration<br />

F & B Retail Marketing<br />

Horticulture<br />

&<br />

Maintenance<br />

Admin &<br />

Finance<br />

Finance<br />

Visitor<br />

Services<br />

& Security<br />

HR &<br />

Training<br />

253

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