Books List - Anna University

ANNA UNIVERSITY, CHENNAI
UNIVERSITY LIBRARY MIT CAMPUS
Books added during 2011-12
Management
S. No. Author Title Qty.
1. ALLEN Analysis of Customer Satisfication Data 1
2. ALLEN Customer Satisfication Research Management 1
3. BLOCK Effective Implementation of ISO 14001 1
4. BLOCK Integrating ISO 14001 into a Quality Management System
Ed.2
1
5. BRITZ Improving Performance Through Staistical Thinking 1
6. BUCHER The Metology Handbook 1
7. CARTIN Principles and Practices of Organizational Performance
Excellence
1
8. CHIRISTEN
SEN
The Certified Quality Process Analyst Handbook 1
9. DOVICH Quality Engineering Statistics 1
10. GROSSLEY The Desk Reference of Statistical Quality Methods 1
11. LEVINSON SPC Essentials and Productivity Improvement: A
Manufacturing Approach
1
12. LOWENTHA
L
Six Sigma Project Management : A Pocket Guide 1
13. PINE Enabling Excellence –The Elements Essential to Achieving 1
Competitive Advantage
14. RUSSELL The ASQ Auditing Handbook Ed. 3 1
15. SPONG The Making of a World-Class Organisation 1
16. TURBAN Decision Support and Business Intelligence Systems 1
17. TURK Common Sense Project Management 1
18. WESTFALL The Certified Software Quality Engineer Handbook 1
18
29
Book purchase – 2011-12