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Exploring and Assessing Intercultural Competence - Center for ...

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Summary<br />

<strong>Exploring</strong> <strong>and</strong> <strong>Assessing</strong> <strong>Intercultural</strong> <strong>Competence</strong><br />

Whereas the question regarding the significance <strong>and</strong> necessity of learning the host tongue may be<br />

discussed by language educators <strong>and</strong> interculturalists from an etic view, it is interesting to learn<br />

about this issue from the hosts’ point of view, especially when the hosts are themselves<br />

monolingual. From the mentor perspective, it was obvious that they all viewed volunteer<br />

knowledge of their language as important – “one of the most important aspects” <strong>and</strong><br />

“fundamental to success”; “it is necessary to life <strong>and</strong> work; one cannot function without it.” Aside<br />

from practical aspects of speaking the host language, the volunteers’ ability drew admiration<br />

thereby enhancing how hosts viewed volunteers even further.<br />

Assertion No. 5: All parties engaged in intercultural contact are affected to some degree <strong>and</strong><br />

in various ways (Impact of ICC contact on mentors) Also:<br />

Assertion No. 3: <strong>Intercultural</strong> experiences are life-altering<br />

Assertion No. 4: Participant choices during the sojourn produce certain<br />

intercultural consequences<br />

Assertion No. 6: Service programs offer unique opportunities <strong>for</strong> sojourners <strong>and</strong><br />

hosts, beyond traditional educational exchanges<br />

Assertion No. 7: People are changed as a result of this experience<br />

Assertion No. 8: Some returnees lean toward specific life choices, life partners,<br />

life styles, values <strong>and</strong> jobs as a result of this experience<br />

(Use of ICC Abilities in My Own Life <strong>and</strong> Work)<br />

Discussion<br />

Here’s what mentors said during interviews (Is) regarding the impact of this experience upon<br />

volunteers, as they saw it:<br />

(FEMV1+I)<br />

- the volunteer faced many difficult situations <strong>and</strong> overcame them<br />

- has been very helpful<br />

- strengthened her vocation<br />

- now sure about direction chosen <strong>for</strong> her life<br />

- she’s more aware of problems in the world<br />

- will help her in her future job<br />

- learned new aspects of health care systems<br />

- learned to deal with bureaucratic issues<br />

(FEMV3+I)<br />

- has become more open<br />

- will help his personal development<br />

- now has more expectations about life<br />

- more open<br />

- got to know new people<br />

- experienced new things<br />

- life changed without a doubt<br />

<strong>Center</strong> <strong>for</strong> Social Development<br />

Washington University in St. Louis<br />

52

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