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• Community development techniques<br />
The <strong>Neighborhood</strong> <strong>Cats</strong> <strong>TNR</strong> <strong>Handbook</strong><br />
1. Walk and talk<br />
One way to gauge the prevailing attitude in a community towards the cats, as well as<br />
learn about the history of the colony, is walk around and talk to people. Talk to doormen,<br />
superintendents, store owners, parking lot attendants, local residents whose front or<br />
backyards are part of the cats’ territory, the closest veterinarian, people you notice<br />
stopping and watching the cats – anyone who might be acquainted with the felines. The<br />
idea is to gather as much information as possible: How many cats are there? Who feeds<br />
them? When? How often? How did the situation start? Has anyone tried to do anything<br />
about it before? How do people feel about the cats – welcoming, hostile, indifferent? If<br />
you come across someone friendly to your cause, try to get their contact information or<br />
give them yours – down the road you may need their help or they may have more<br />
information for you. Stay alert for people who might help feed or trap, or who want to<br />
donate food, money or holding space.<br />
During this “get acquainted” phase, explain to people what <strong>TNR</strong> is and let them know<br />
you are organizing a <strong>TNR</strong> project. Keep repeating the mantra, “No more kittens, no<br />
more noise, no more odor.” Refer those interested to resources where they can learn more<br />
about <strong>TNR</strong>, such as feral cat websites. If you can, make up business cards and keep your<br />
appearance neat and clean. The more professional an image you convey, the more<br />
effectively your message will be delivered.<br />
2. Deal calmly with hostility and resistance<br />
Often, a feral cat problem will come to your attention after a crisis situation has<br />
already developed – there are too many cats, people can’t sleep at night because of the<br />
yowling, piles of unsightly empty cat food cans litter the block, backyards can’t be used<br />
because of the smell. These are all typical signs of an out-of-control, unmanaged colony.<br />
Most people affected by these conditions will resent the cats and blame anyone who feeds<br />
them for keeping them there. Their attitude towards you, a cat-friendly person, may at<br />
first also be hostile and confrontational. Anticipating and dealing well with this kind of<br />
hostility is essential, especially if the person or agency involved has the authority to allow<br />
or prevent a <strong>TNR</strong> project.<br />
The key is not to take it personally and be hostile in return, as difficult as it may be to<br />
hold back a good retort. Instead, try to understand why someone might be frustrated and<br />
unhappy with the cats. Put yourself in the place of those complaining – if cats fighting<br />
woke you up every night at 2 a.m., if your garden had become the neighborhood litter<br />
box or if the laundry room in your building stank from the spray of unaltered male cats,<br />
you might be resentful, too. Especially if no one took your grievances seriously or ever<br />
offered a solution.<br />
Don’t argue with those who voice these complaints, but listen carefully. Openly<br />
sympathize with what they’ve had to deal with and explain how <strong>TNR</strong> will help and why<br />
trying to permanently remove the cats from the area will just end up with new cats and<br />
the same old problems. Point out the benefit of the cats’ natural rodent control. Most<br />
people calm down and respond well when they see their side of the story is being heard.<br />
When they understand there’s a way to keep the cats and lose the problems, most are<br />
willing to give it a try.<br />
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