Audit of Five Specific Staffing Processes - City of Ottawa

Audit of Five Specific Staffing Processes
Recommendation 10
That the City ensure appropriate processes and controls are implemented with
respect to the proper documentation and retention of competition files, and that
the hiring managers and the Department of Human Resources fulfill their
respective responsibilities in this regard.
Management Response
Management agrees with the recommendation, and it has been implemented.
Human Resources have an approved Records Information Management (RIM)
file that incorporates all aspects of the competition process and managers submit
all of their competition files for inclusion on this official file. The Human
Resources Consultant and/or Staffing Officer review the file upon receipt and
request missing documents from the hiring manager.
OAG COMMENT: The OAG considers that this recommendation should be
forwarded to the Audit, Budget and Finance Committee for discussion.
Recommendation 11
That the City implement higher standards and more objective practices relating
to the hiring of temporary employees and summer students to ensure greater
fairness and impartiality in the hiring process such as selection from prequalified
job inventory lists.
Management Response
Management disagrees with the recommendation.
Summer students are subject to a competitive process. Temporary hires are
subject to various processes outlined in collective agreements and may include a
competitive or non-competitive process, however, the hiring decision must be
defensible under the collective agreement rules. Accordingly, management
believes that this process is objective and has high standards. The exception to
this process is for temporary positions of less than 14 weeks where the employee
can be hired through a temporary agency, which has its own screening process.
With respect to the proposal of a pre-qualified job inventory list, the City has a
vast variety of jobs that would preclude developing and maintaining inventories
for temporary employees in all possible job turnover situations. In many cases,
the hiring of temporary employees is subject to various considerations under
collective agreement, such as acting appointments and recalls from layoff.
Temporary employees may also be hired from temporary agencies under the
City’s standing offer.
Office of the Auditor General 2009 Annual Report Page 19