ASF - 2002 annual report - Vinci

Improving comfort on the road
Comfort is a fundamental and complex dimension in our business, since it goes well beyond
the simple notion of well-being. It means proposing services suited to very different
categories of customers who are taking the same route and who encounter each other at
our service areas. It also means making available quality road infrastructures and rapid and
reliable information means to all.
Sporting stopovers
Like each summer, from June to
September, ASF and ESCOTA
proposed various events to
their customers at the service
areas, which are also incentives
to take a break.
■ Tyre pressure control and assistance
7 days a week, from 9.00 a.m. to
7.00 p.m., 16 tyre pressure stations
were set up on the busiest routes of
the network. In partnership with
Matmut, the control and assistance
in correcting tyre pressures are carried
out free of charge. Close to
130,000 motorists have benefited
from help in adjusting the pressure
of their tyres. Over 6,000 serious
anomalies were identified and
pointed out to the motorists.
Special operations “Fill up on air”,
run by Michelin technicians, took
place at unscheduled times at 4 service
areas of the ASF network. They
checked 2,058 vehicles and noted
that nearly 50% of the vehicles
checked were driving with dangerous
and highly dangerous under
pressure.
■ “Speed and safety belt” operations
In 2002 ASF and the Macif developed
a new partnership intended to
heighten awareness among the
general public of the themes of
speed and wearing safety belts.
Among the tools proposed: the
“voiture tonneau” (car rolling over)
and the “ceinturitest” (seat belt
test).
■ Sporting stopovers
In partnership with the Ministry of
Sport, more than 30 sports specialties
spread over 17 rest areas of the