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Productivity Race<br />

The facsimile output capacity of the Honjo plant is currently 460 units per day. The<br />

final assembly is done on two parallel lines, each with an indicator of the daily<br />

production target and a second counter to show performance against the target. As each<br />

finished machine comes off the assembly lines, the daily tally is incremented and the<br />

performance counter adjusted. The two production-line staffs essentially race against<br />

each other, as much for the honor of being ahead as for the small bonus that they can<br />

win at the end of the month.<br />

Even the computerized delivery vehicles seem to be in an hurry, competing with one<br />

another to raise the daily production quota. At 460 fax units per day, the Honjo plant<br />

output is running at approximately $1.5 million daily. This output is far from the plant's<br />

ultimate capacity. The factory management anticipates easily reaching more than<br />

700 units daily through shift work at the current facilities. Management further claims<br />

that even higher output could be reached through additional improvement in production<br />

techniques.<br />

Such increased production capacity will be critical to Harris/3M, Oki's largest<br />

worldwide OEM customer. Indeed, in 1987, Harris/3M ramped up its production<br />

requirement with Oki by more than 168 percent against its 1986 shipments and is now<br />

responsible for more than 55 percent of Oki's total worldwide facsimile output.<br />

Clearly, any restrictions applied on facsimile imports into Europe would have a<br />

major impact on Oki and its OEM partners alike. Should such restrictions be applied,<br />

however, Oki does have a European manufacturing facility in Scotland and would be able<br />

to move fax production there within six months.<br />

DATAQUEST ANALYSIS<br />

Dataquest anticipates that the worldwide fax market will remain one of the<br />

fastest-growing telecommunications market segments over the next few years. In terms<br />

of unit shipments, we estimate that the worldwide fax market will increase by a<br />

30 percent CAGR from 1988 through 1993. In telecommunications, only the cellular<br />

radio handset market is expected to grow as rapidly during this period. Here, again, the<br />

Japanese have significant presence.<br />

Dataquest believes that Japanese manufacturing skills, combined with a closely<br />

affiliated semiconductor technology and the current level of R&D spending to maintain<br />

technical innovation, will make Japanese manufacturers a tough team to beat. This will<br />

be particularly true in product areas where production volumes are high and the software<br />

content is low. A typical product of this kind is the facsimile machine. Central office<br />

switching technology, however, is an example of a product requiring specialized<br />

software. In the case of central office switching, we do not expect the Japanese to<br />

make a significant market impact in Europe.<br />

© 1988 Dataquest Incorporated May ESAM Newsletter

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