Arena Material: chapter 5 - AS Nida
Arena Material: chapter 5 - AS Nida Arena Material: chapter 5 - AS Nida
odel 5-1: Simple Call Center ystem Exit All calls of all types come here when finished Release module – release the unit of Trunk Line resource seized upstream Assign module – decrement Total WIP variable Record module – increment Completed Calls counter Dispose of call
odel 5-1: Simple Call Center rrival-Cutoff Logic Used to “choke off” arrival stream at 6pm Create a single “logical” entity at time 600 min. (6pm) Overkill on making sure just one is created – Time Between Arrivals = 999999 min., Max Arrivals = 1 Assign module to set Variable MaxCalls to 1 Recall use of MaxCalls for Max Arrivals in Create module for attempted calls Dispose of this single logical entity Creative use of such “logical” (a.k.a. “fake”) entities enhances modeling flexibility, power, detail
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- Page 3 and 4: hat We’ll Do ... (cont’d.) Mode
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odel 5-1: Simple Call Center<br />
ystem Exit<br />
All calls of all types come here when finished<br />
Release module – release the unit of Trunk Line<br />
resource seized upstream<br />
Assign module – decrement Total WIP variable<br />
Record module – increment Completed Calls<br />
counter<br />
Dispose of call
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