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1. Introduction<br />

Feedback and Adaptive Interaction for WWW-based courses<br />

Yury Tsybenko<br />

Department of Dialogue and Tutor<strong>in</strong>g Systems<br />

Glushkov Institute of Cybernetics<br />

40, Prospect Academica Glushkova<br />

Kiev, 252 022 Ukra<strong>in</strong>e<br />

Email: yury@tel.dlab.kiev.ua<br />

In educational sett<strong>in</strong>gs Web serves as organised recourse for a collection of structured learn<strong>in</strong>g materials with a<br />

set of hyperl<strong>in</strong>ks (local and remote) <strong>in</strong> it. These features are educationally useful, but appear to be so rout<strong>in</strong>g<br />

now. It is necessary to do a research of use WWW beyond this standard features. Dur<strong>in</strong>g the last years WWW<br />

has been extensively studied to determ<strong>in</strong>e its learn<strong>in</strong>g-support possibilities beyond that of offer<strong>in</strong>g a home<br />

page. [Schneider and Block 1995] dist<strong>in</strong>guished four ma<strong>in</strong> levels of WWW use <strong>in</strong> Education: (1) the Web as<br />

<strong>in</strong><strong>format</strong>ion tool; (2) distribution of learn<strong>in</strong>g materials; (3) collaboration tools; (4) <strong>in</strong>teractive educational<br />

applications. This paper concerns levels 3 and 4 of the Web use <strong>in</strong> Education.<br />

2. Two ways of <strong>in</strong>teraction with<strong>in</strong> the WWW-based course<br />

Like it or not, but assessment of a student's knowledge and tutor's feedback are necessary elements of education<br />

and tra<strong>in</strong><strong>in</strong>g. Students cannot learn much by only brows<strong>in</strong>g a hypertext. Learn<strong>in</strong>g must be active. There are<br />

two different approaches <strong>in</strong> provid<strong>in</strong>g a feedback <strong>in</strong> distant education. The first approach is based on a role of a<br />

teacher. In some forms of distant education the teacher rema<strong>in</strong>s the central component <strong>in</strong> the course [B. Collis,<br />

1995]. The difference from a face-to-face form is that the students are at a distance of a teacher. A teacher<br />

presents learn<strong>in</strong>g materials via Web and communicates with his students asynchronously via email, computer<br />

conference or by publish<strong>in</strong>g teacher's <strong>in</strong>structions on the Web. Such an approach requires an additional tutors<br />

efforts on answer<strong>in</strong>g student's questions and evaluat<strong>in</strong>g student's work.<br />

The another approach [E. Schwartz et al., 1996], [F L<strong>in</strong>n, et al., 1996] is <strong>in</strong>tegrat<strong>in</strong>g distant educational power<br />

of WWW with <strong>in</strong>teractivity and <strong>in</strong>telligence of Intelligent Tutor<strong>in</strong>g Systems (ITS). Traditional ITS technique<br />

aims to develop some ITS features that usually performed by human teacher <strong>in</strong> the classroom. This technique<br />

is based on a model of a student. Student model was developed to help <strong>in</strong>telligent tutor decide which exercise<br />

to give to a student, when to <strong>in</strong>terrupt, what level of explanation to give, and so on. This technology is also<br />

may be useful for distance education, when teacher cannot <strong>in</strong>teract with a student directly.<br />

However, it is difficult to transfer directly the ITS technology <strong>in</strong> the Web. The ITS teach<strong>in</strong>g strategies impose<br />

some constra<strong>in</strong>ts on student behaviour <strong>in</strong> learn<strong>in</strong>g, typically, the system leads a student through the learn<strong>in</strong>g<br />

materials. In contrast, a Web student can freely browse through the materials available, the system never<br />

knows the path by which the student has arrived <strong>in</strong> a hypermedia document.<br />

3. Study<strong>in</strong>g at the WWW learn<strong>in</strong>g environment.<br />

The WWW-based course on basic Internet technologies consist<strong>in</strong>g of 30 lessons is currently developed at<br />

Glushkov Institute of Cybernetics, Kiev, Ukra<strong>in</strong>e. Each lesson conta<strong>in</strong>s on-l<strong>in</strong>e tests, exercises and other<br />

activities that form <strong>in</strong>teractive learn<strong>in</strong>g environment of the lesson. The two different types of <strong>in</strong>teraction are<br />

implemented for the course. The first is asynchronous <strong>in</strong>teraction <strong>in</strong> which tutor communicate with students by<br />

email. This form of <strong>in</strong>teraction is used for send<strong>in</strong>g tutor's <strong>in</strong>structions, answer<strong>in</strong>g student's questions and<br />

monitor<strong>in</strong>g collaborative work with<strong>in</strong> a group of students. The second is adaptive on-l<strong>in</strong>e <strong>in</strong>teraction provided<br />

by the server-side software. This form of <strong>in</strong>teraction is used for evaluat<strong>in</strong>g the results of student's study<strong>in</strong>g. The<br />

<strong>in</strong>teractive forms allow to offer a variety of assessment methods such as true/false questions multiple-choice<br />

questions, short-answer and simple essay questions. The forms are spread through the course materials on the

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