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The course was designed to follow good adult learn<strong>in</strong>g pr<strong>in</strong>ciples, particularly that the user should be <strong>in</strong><br />

control of their own learn<strong>in</strong>g (content, pac<strong>in</strong>g, and sequenc<strong>in</strong>g), that alternative methods of learn<strong>in</strong>g the same<br />

material should be available, and that the subject area for assignments should, if possible, be the student’s<br />

choice. We also tried to emulate all the different k<strong>in</strong>ds of support that traditional F2F students have. The<br />

<strong>in</strong>troduction of Netscape Frames gave us the ability to make all aspects of the course available to the student on<br />

the same screen. By implement<strong>in</strong>g a “side frame,"“ “ledge frames” and “ma<strong>in</strong> frame,” we were able to<br />

<strong>in</strong>troduce our students to the navigation icons that represent course modules, help, resources, forums,<br />

evaluation and all other aspect of the course. Students can click on any navigation icon to load the desired page<br />

<strong>in</strong> the ma<strong>in</strong> frame, and still have all other components of the course immediately available on the other frames.<br />

Follow<strong>in</strong>g a great deal of revision, the home page for the course has stabilized as shown <strong>in</strong> Figure 1. It is<br />

extremely important to expose a learner to the most important features of an on-l<strong>in</strong>e course as quickly as<br />

possible. We <strong>in</strong>troduce the most important icons <strong>in</strong> the ma<strong>in</strong> frame and the navigation icon is presented with<strong>in</strong><br />

the first paragraph of the <strong>in</strong>troduction screen.<br />

The icons <strong>in</strong> the ledge frame represent the most often used components of the course: FAQ (Frequently Asked<br />

Questions), Help (which gives access to discussions of different problems, to the Teach<strong>in</strong>g Assistant and<br />

Instructors), Navigation (which expla<strong>in</strong>s how to move through the course), Registration (course availability<br />

and how to register), Instructor <strong>in</strong><strong>format</strong>ion, Marks (<strong>in</strong>clud<strong>in</strong>g a summary of the mark<strong>in</strong>g criteria for each<br />

assignment and <strong>in</strong>dividual controlled access to each student’s own marks), Conferences (which l<strong>in</strong>ks to the<br />

discussion groups set up to discuss issues and get help) and News (current course news and announcements).<br />

The side frame gives the student access to the actual <strong>in</strong>structional modules of the course and their related<br />

reference resources. A toggle button at the top of the frame gives the student option of switch<strong>in</strong>g from the l<strong>in</strong>ks<br />

to the course modules to likes to each modules reference resources. With the Course Module button activated,<br />

students have access to the <strong>in</strong>structional and assignment modules. The Introduction module lays out the <strong>format</strong><br />

for the rest of the modules <strong>in</strong> the course and also provides the student an overview of what is required. Each<br />

subsequent module deals with aspects of the Internet and on-l<strong>in</strong>e communications that students must master to<br />

effective participate and contribute to the Internet. When the Course In<strong>format</strong>ion and Resources button is<br />

activates students have access to the course reference material and resources. All reference material is available<br />

on-l<strong>in</strong>e. Each of these sections po<strong>in</strong>t to the most current and effective resources available on the Internet.<br />

One of the more challeng<strong>in</strong>g aspects of ma<strong>in</strong>ta<strong>in</strong><strong>in</strong>g this course is keep<strong>in</strong>g track of the chang<strong>in</strong>g resource<br />

URLs and updat<strong>in</strong>g the list with newer and more effective material. Other than <strong>in</strong>ternal l<strong>in</strong>ks that po<strong>in</strong>t to<br />

components of locally produced course resources, most l<strong>in</strong>ks po<strong>in</strong>t to sites throughout the world. One excit<strong>in</strong>g<br />

part of putt<strong>in</strong>g together an on-l<strong>in</strong>e course is that <strong>in</strong>stead of tell<strong>in</strong>g the student where to go to get material or<br />

<strong>in</strong><strong>format</strong>ion you can actually give that student a l<strong>in</strong>k the actual resource or expert. Immediate access to experts<br />

and their material make the Internet a very powerful <strong>in</strong>structional tool. For example, rather than design<strong>in</strong>g an<br />

HTML tutorial, we po<strong>in</strong>ted (with permission) our students at Alan Lev<strong>in</strong>e's Writ<strong>in</strong>g HTML: a tutorial for<br />

creat<strong>in</strong>g WWW pages [Lev<strong>in</strong>e 1995]. This has been rated by many as the “best” HTML tutorial on the Web.<br />

We concur with this evaluation, and s<strong>in</strong>ce permission has been granted for our students to use it, it would be a<br />

tremendous waste of resources to attempt to replicate it.<br />

As the course progressed, it became obvious that, s<strong>in</strong>ce most of our students were connected via modem, the<br />

speed of page load<strong>in</strong>g was a priority. Many “nice, but not necessary” graphics were deleted, backgrounds were<br />

simplified and a more efficient conferenc<strong>in</strong>g system was sought <strong>in</strong> order to improve the speed of the course.<br />

Student Learn<strong>in</strong>g<br />

The lack of classroom <strong>in</strong>teraction and discussion is the greatest determent to distance learn<strong>in</strong>g. We are social<br />

be<strong>in</strong>gs; we need to <strong>in</strong>teract. An enormous amount of learn<strong>in</strong>g takes place <strong>in</strong> through peer <strong>in</strong>teraction. Until<br />

desktop videoconferenc<strong>in</strong>g technologies are fully mature and bandwidth on the Internet <strong>in</strong>creases our best<br />

option for simulat<strong>in</strong>g or provid<strong>in</strong>g <strong>in</strong>teraction between all participants are computer conferenc<strong>in</strong>g systems. The<br />

NetHowTo Forum became our direct l<strong>in</strong>k to the students and their l<strong>in</strong>k to the <strong>in</strong>structors. Equally important,<br />

the NetHowTo Forum became a l<strong>in</strong>k between students. To facilitate participation, students were required to<br />

participate <strong>in</strong> two different public forums or conferences deal<strong>in</strong>g with two different issues. To earn 10% of<br />

their f<strong>in</strong>al mark each student was expected to <strong>in</strong>itiate at least two new discussion po<strong>in</strong>ts and was required to

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