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Student reactions to a World Wide Web-Based Textbook: An<br />

Exploratory Study<br />

Background<br />

Lisa M. Lehman<br />

Assistant Professor of In<strong>format</strong>ion Science,<br />

Rasmuson Library,<br />

University of Alaska Fairbanks<br />

Fairbanks, AK 99775, USA,<br />

907-474-7403<br />

lisal@muskox.alaska.edu<br />

John A. Lehman,<br />

Professor of Account<strong>in</strong>g and In<strong>format</strong>ion Systems,<br />

Professor of International Bus<strong>in</strong>ess<br />

School of Management,<br />

University of Alaska Fairbanks<br />

Fairbanks, AK 99775, USA,<br />

907-474-6275<br />

ffjal@aurora.alaska.edu<br />

Abstract: The paper describes the use of World Wide Web-based textbook for a<br />

required MBA course cover<strong>in</strong>g bus<strong>in</strong>ess <strong>in</strong><strong>format</strong>ion sources offered <strong>in</strong> the School of<br />

Management of the University of Alaska Fairbanks. It raises theoretical questions about<br />

the which text models are most suitable for organization of such materials. Prelim<strong>in</strong>ary<br />

practical results are that students’ reaction to the use of www-based materials is <strong>in</strong> part<br />

a function of currency, and <strong>in</strong> part a function of whether the materials were designed to<br />

take advantage of HTML, or whether they were simply translated from pr<strong>in</strong>ted form.<br />

Prelim<strong>in</strong>ary theoretical results are that stream based and shallow hierarchical object<br />

based text models do not work well with the new medium. Unresolved questions<br />

revolve around which object model for hypertexts provides sufficient value to overcome<br />

the disadvantages of screen-based read<strong>in</strong>g.<br />

This paper describes the use of a World Wide Web-based textbook for an MBA level course cover<strong>in</strong>g<br />

sources of bus<strong>in</strong>ess <strong>in</strong><strong>format</strong>ion. The course was designed to help these students f<strong>in</strong>d sources of<br />

<strong>in</strong><strong>format</strong>ion external to the organization and to become <strong>in</strong>telligent managers and consumers of such data.<br />

Specifically, the course focused on <strong>in</strong><strong>format</strong>ion outside the firm, whether <strong>in</strong> the form of library resources<br />

or on-l<strong>in</strong>e resources, and the management and presentation of data derived from these resources. The<br />

course was taught at the University of Alaska Fairbanks Graduate School of Management for four years.<br />

The course is that it was required for all MBA students at the University of Alaska Fairbanks. Students<br />

took the course after f<strong>in</strong>ish<strong>in</strong>g the MBA core because functional knowledge of areas such as market<strong>in</strong>g<br />

and f<strong>in</strong>ance were prerequisites for the course. The <strong>in</strong><strong>format</strong>ion literacy provided by the course was used <strong>in</strong><br />

other advanced courses <strong>in</strong> the program. It also served as the first <strong>in</strong>tegrative course with<strong>in</strong> the MBA<br />

program.<br />

The Textbook<br />

The course made extensive use of electronic resources for course delivery and communication with the<br />

<strong>in</strong>structors. Because both <strong>in</strong>structors for this course had full time adm<strong>in</strong>istrative positions and because

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