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f<strong>in</strong>d<strong>in</strong>g the status of a request, and a query to assign a Sales Representative when further purchases or site<br />

renewals are required.<br />

Conclusion<br />

While the SAS support resources available on the SAS WWW site are quite extensive, we cont<strong>in</strong>ue to work<br />

with our offices around the globe to provide even greater specific <strong>in</strong><strong>format</strong>ion that is of relevance to the local<br />

SAS user. What began as a method to present "pr<strong>in</strong>ted <strong>in</strong><strong>format</strong>ion" <strong>in</strong> an onl<strong>in</strong>e <strong>format</strong> quickly evolved <strong>in</strong>to<br />

a much larger project. SAS Institute's Web site has progressed to build<strong>in</strong>g web-specific facilities that will<br />

reach our worldwide audience.<br />

SAS is a registered trademark of SAS Institute Inc.

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