28.06.2013 Views

Papers in PDF format

Papers in PDF format

Papers in PDF format

SHOW MORE
SHOW LESS

You also want an ePaper? Increase the reach of your titles

YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.

Register<strong>in</strong>g Onl<strong>in</strong>e<br />

With courses constantly be<strong>in</strong>g added or updated, this is the most accurate way for a customer to be sure they<br />

are receiv<strong>in</strong>g timely <strong>in</strong><strong>format</strong>ion. Once a user has made a tra<strong>in</strong><strong>in</strong>g choice, they can submit an onl<strong>in</strong>e form to<br />

an account <strong>in</strong> the Professional Services Department that pre-registers them for a course [Fig. 2]. In addition, a<br />

user can simply request more <strong>in</strong><strong>format</strong>ion.<br />

Future enhancements to the Onl<strong>in</strong>e Course Registration Form will <strong>in</strong>clude full course registration, with creditcard<br />

payment allowed through a secure web server.<br />

The Onl<strong>in</strong>e Technical Support FAQ<br />

Figure 2: The Onl<strong>in</strong>e Course Registration Form<br />

The Technical Support section of the Customer Services home page has always been one of the most<br />

frequently accessed pages on the SAS WWW site. From this page, users can download support

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!