Papers in PDF format

Processing the Order
Once users have found the book(s) they would like to purchase, they indicate the quantity needed, and submit
an order form at the bottom of the current page. The order is then e-mailed to an account that handles the
sale. The order is confirmed within minutes (via e-mail) or later that day (via a phone call) and the books are
shipped immediately. In contrast, the print version of the catalog requires a phone call, fax, or surface mail to
place an order; the process can take up to a week longer.
All information on publications is updated daily by the SAS Publication's staff and stored in a SAS data set;
the information from the SAS data set is exported into HTML, and this is then copied into the web server.
The WAIS index is rebuilt weekly, or more often as needed.
Future enhancements to the Online Publications Catalog will include allowing transaction payment via credit
card through a secure web server.
Training Course Descriptions and Registration
The SAS Training Services section, available via the Training section of the Customer Services home page,
also provides a US and Japanese version of the WWW pages. From this section, a user can browse a list of
over 100 training courses. Information is available on training locations, training software, video based
training, and descriptions of Public Courses.
Use of the online Training Services area provides a timely and thorough way for all SAS users to keep up with
course schedules. In North America alone, there are over 100 courses available at more than 22 locations; the
importance of updating both the courses and location information on a weekly basis cannot be stressed enough.
While the print version of the training guide is updated quarterly (and quickly becomes obsolete), the Web
version is updated weekly. The course information is stored in a SAS data set and updated by SAS Training
staff; then, once a week, a SAS program is run that converts the SAS data into HTML:
Sample Code - (partial Perl script)