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The expression-representation perspective emphasizes the Web as a novel, dist<strong>in</strong>ct form of publication of<br />

<strong>in</strong><strong>format</strong>ive materials that does more than simply replicate other forms. As we see at greater length <strong>in</strong> the<br />

paper, it is not so much the actual Web documents (Web pages) that dist<strong>in</strong>guish this perspective, but<br />

rather the context of usage (rapid and rich access, hypermedia l<strong>in</strong>k<strong>in</strong>g, etc.). A crucial question for the<br />

field then is how we capitalize on this rich environment by design<strong>in</strong>g optimal Web documents for learn<strong>in</strong>g<br />

purposes?<br />

Design framework<br />

An important issue that underlies design considerations is that of the directiveness of the learn<strong>in</strong>g<br />

materials. Under another guise, this issue of learner control has been with the field of computer-based<br />

<strong>in</strong>struction ever s<strong>in</strong>ce its <strong>in</strong>ception (Duchastel, 1994). On the one hand, some forms of <strong>in</strong>struction are very<br />

didactic and strongly guide the learner to the achievement of very specific learn<strong>in</strong>g outcomes. Formal<br />

<strong>in</strong>structional systems design (ISD) is the appropriate methodology for this approach (Gagné et al., 1988).<br />

Along the way are forms of <strong>in</strong>struction that create a context for guided exploration, often supported by<br />

more advanced <strong>in</strong>telligent CAI systems; here, the design methodology of choice may well be one derived<br />

from an artificial <strong>in</strong>telligence software design context (Duchastel, 1991). At the far end of the spectrum,<br />

we f<strong>in</strong>d fully autonomous learners guided more by their <strong>in</strong>terests and personal learn<strong>in</strong>g goals (the<br />

situation of <strong>in</strong>formal learn<strong>in</strong>g on the Web). It is <strong>in</strong> this realm that we see a strong need for a design<br />

methodology that is adapted to the particular style of <strong>in</strong>teraction that the Web generally entails<br />

(Duchastel, 1990; Nielsen, 1995).<br />

Learn<strong>in</strong>g context is central to adapt<strong>in</strong>g a design process to the web environment. In particular, the issue of<br />

level of learn<strong>in</strong>g is crucial. In traditional learn<strong>in</strong>g contexts, the level of difficulty is carefully controlled<br />

through adaptive means so that learn<strong>in</strong>g processes are optimized. Simplification and structural support<br />

(sometimes called <strong>in</strong>tellectual scaffold<strong>in</strong>g) are <strong>in</strong>structional means used to achieve this optimum level of<br />

learn<strong>in</strong>g. These, however, are generally not present <strong>in</strong> a typical web context, with the consequence that<br />

greater cognitive demands are put on the user-learner to make the best use possible of the <strong>in</strong><strong>format</strong>ion<br />

resources available. The paper explores these cognitive demands and proposes a set of learn<strong>in</strong>g<br />

requirements based on the factors of <strong>in</strong>terest, comprehension and retention.<br />

Personal context: Effort and <strong>in</strong>terest (the eff<strong>in</strong> factor)<br />

The notion of an <strong>in</strong><strong>format</strong>ion-rich learn<strong>in</strong>g context greatly affects traditional forms of learn<strong>in</strong>g and<br />

<strong>in</strong>struction. An <strong>in</strong><strong>format</strong>ion-rich context means not only one <strong>in</strong> which a rich store of <strong>in</strong><strong>format</strong>ion exists,<br />

but more importantly, one <strong>in</strong> which there is easy access to that <strong>in</strong><strong>format</strong>ion. The reason the pr<strong>in</strong>ted<br />

resource is so appeal<strong>in</strong>g today as a learn<strong>in</strong>g resource is quite simply that it is very readily available.<br />

It is useful to ponder the notion of an ever-<strong>in</strong>creas<strong>in</strong>g <strong>in</strong><strong>format</strong>ion-rich learn<strong>in</strong>g milieu, for there is<br />

someth<strong>in</strong>g at once fasc<strong>in</strong>at<strong>in</strong>g and suspicious about the possibility that merely <strong>in</strong>creas<strong>in</strong>g <strong>in</strong><strong>format</strong>ion<br />

accessibility will lead to more and better learn<strong>in</strong>g.<br />

Let's start by consider<strong>in</strong>g the current situation. Until recently (and even today), the typical student may not<br />

have had <strong>in</strong>stant access to all desired <strong>in</strong><strong>format</strong>ion, yet there was a tremendous wealth of <strong>in</strong><strong>format</strong>ion<br />

available both <strong>in</strong> a home's encyclopedia and <strong>in</strong> the local public library. However, despite this vast wealth<br />

of <strong>in</strong><strong>format</strong>ion <strong>in</strong> the student's educational context, there was relatively little use made of it (certa<strong>in</strong>ly<br />

much less use than one might <strong>in</strong>itially expect). Why is this ? The answer lies <strong>in</strong> the relationship that<br />

exists, at a psychological level, between personal effort and <strong>in</strong>terest, what can be called the eff<strong>in</strong> factor (an<br />

effort-to-<strong>in</strong>terest trade-off).

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