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In the AIT course, key satisfactions and problems <strong>in</strong> the management of project work occurred <strong>in</strong> several ways.<br />

The ma<strong>in</strong> satisfactions concern<strong>in</strong>g the management of the project were the students’ <strong>in</strong>sights <strong>in</strong>to the<br />

possibilities and limitations of <strong>in</strong>ternational group-based project work, the <strong>in</strong>tegrated Web environment and the<br />

automatic evaluation tool. The Web environment <strong>in</strong> which start<strong>in</strong>g po<strong>in</strong>ts for communication, <strong>in</strong><strong>format</strong>ion<br />

search, collaborative document process<strong>in</strong>g, presentation and evaluation were <strong>in</strong>tegrated, appeared to be very<br />

useful.<br />

Although <strong>in</strong>ternational co-operation was more successful <strong>in</strong> 1995 than <strong>in</strong> 1994 some problems rema<strong>in</strong>ed.<br />

Learn<strong>in</strong>g goals must be shared by all group members However, F<strong>in</strong>nish students regarded the course as less<br />

relevant than Dutch students. This seems to be related to the different status of the course <strong>in</strong> the respective<br />

curricula and to the different student populations <strong>in</strong> the <strong>in</strong>stitutes <strong>in</strong>volved. Differences <strong>in</strong> cultural and social<br />

background, educational system, mother tongue and motivation may cause problems <strong>in</strong> reach<strong>in</strong>g the same<br />

learn<strong>in</strong>g goals. Especially <strong>in</strong> time-critical situations, e-mail as an asynchronous medium did not fulfill the<br />

communication needs <strong>in</strong> AIT. Furthermore, we experienced that BSCW, the tool we <strong>in</strong>troduced for stimulat<strong>in</strong>g<br />

collaboration, was not very frequently used for this purpose.<br />

Comb<strong>in</strong><strong>in</strong>g the Strengths<br />

In terms of more generic applications to the improvement of group-based project work <strong>in</strong> higher education, the<br />

two courses both suggest the use of an <strong>in</strong>tegrated electronic work area employ<strong>in</strong>g functionalities such as those<br />

available <strong>in</strong> the Web comb<strong>in</strong>ed with an effective pedagogy. Table 1 highlights particular strengths of the<br />

courses <strong>in</strong> relation to persistent problems <strong>in</strong> the educational deployment of group-based project work (note that<br />

a comment given <strong>in</strong> relation to one course does not imply its absence <strong>in</strong> the other course, only its relative<br />

dom<strong>in</strong>ance).<br />

Persistent Problem <strong>in</strong><br />

Group-Based Project<br />

Work<br />

Problems <strong>in</strong> ma<strong>in</strong>ta<strong>in</strong><strong>in</strong>g<br />

course cohesion and<br />

momentum as students<br />

become immersed <strong>in</strong> their<br />

respective projects<br />

Problems <strong>in</strong> motivat<strong>in</strong>g and<br />

structur<strong>in</strong>g collaboration<br />

Problems <strong>in</strong> motivat<strong>in</strong>g and<br />

structur<strong>in</strong>g communication<br />

Problems <strong>in</strong> ma<strong>in</strong>ta<strong>in</strong><strong>in</strong>g a<br />

“group memory”<br />

Contributions from the On-L<strong>in</strong>e<br />

Learn<strong>in</strong>g course<br />

Communal design and construction<br />

of the course Web site, accessible to<br />

all and mak<strong>in</strong>g group progress<br />

visible to all<br />

Choice of a task (communal<br />

development of a common product)<br />

and <strong>in</strong>structional strategy (the Jigsaw<br />

Methodology, whereby each group<br />

member has clear and separate<br />

contributions to the group)<br />

Strategy of hav<strong>in</strong>g a rapporteur <strong>in</strong><br />

each group responsible for<br />

respond<strong>in</strong>g to the <strong>in</strong>structor dur<strong>in</strong>g<br />

weekly “on-l<strong>in</strong>e activities” structured<br />

by the <strong>in</strong>structor<br />

Contributions from the Applications<br />

of In<strong>format</strong>ion Technology course<br />

Choice of the strategy of comb<strong>in</strong><strong>in</strong>g<br />

local and distant members <strong>in</strong> each<br />

group (<strong>in</strong> this case, Dutch and F<strong>in</strong>nish<br />

students)<br />

Use of the mail archive <strong>in</strong>tegrated <strong>in</strong><br />

the course Web site<br />

Use of the shared workspace<br />

functionality <strong>in</strong>tegrated <strong>in</strong> the course<br />

Web site

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