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surface of Pluto - assembled through analysis and model<strong>in</strong>g of a series of “snapshot” high resolution HST<br />

images - the whirl<strong>in</strong>g planetary globe is an attention grabber, and clearly by us<strong>in</strong>g it, the TV journalist has<br />

the edge over a newspaper writer. In education, the snapshot images, the Mercador projection, and the globe<br />

all represent the same <strong>in</strong><strong>format</strong>ion, but also convey <strong>in</strong><strong>format</strong>ion on how a mosaic of images becomes a map,<br />

how globes are projected <strong>in</strong>to flat surfaces, how scientific model<strong>in</strong>g relates to actual data, and f<strong>in</strong>ally how HST<br />

is used to study rotat<strong>in</strong>g objects. These concepts can be described at length textual form, but rarely develop<strong>in</strong>g<br />

quick <strong>in</strong>sight for the viewer/reader.<br />

Innovative Processes: Another issue which is not well understood yet is: how important is novelty for multimedia<br />

<strong>in</strong> education? Certa<strong>in</strong>ly, engag<strong>in</strong>g presentation is a time honored tactic to grab the learner’s attention,<br />

but educators can ill afford to compete with the game <strong>in</strong>dustry to reta<strong>in</strong> student <strong>in</strong>terest. What are important<br />

are not only services that are <strong>in</strong>novative <strong>in</strong> their own right, but rather what imag<strong>in</strong>ative education processes<br />

are built on <strong>in</strong>teractive tools. For example, the recent “Live from Hubble” experiment <strong>in</strong>volved a suite of onl<strong>in</strong>e<br />

journals, chat sessions, <strong>in</strong>teractive consultations with scientists, and rapid download of planetary images<br />

from HST, which were all <strong>in</strong>ventive resources on their own. However, the comb<strong>in</strong>ation <strong>in</strong>tertw<strong>in</strong>ed <strong>in</strong>to the<br />

overall program gave students and teachers a bond to STScI and to each other <strong>in</strong> a collaborative learn<strong>in</strong>g<br />

environment that was susta<strong>in</strong>able over several months. This would not have been achieved through use of any<br />

s<strong>in</strong>gle tool, no matter how <strong>in</strong>genious.<br />

Other Issues<br />

Clearly there is a plethora of educational and social issues surround<strong>in</strong>g Web use. One problematic area for<br />

educators, which directly impacts the work conducted at STScI is <strong>in</strong>tellectual property rights and copyrights.<br />

While it is true that the rules of fair use usually state that employment of NASA materials for educational or<br />

non-profit purposes can be permitted or licensed, there rema<strong>in</strong>s a broad spectrum of <strong>in</strong>terpretation of the law.<br />

The ambiguity is troublesome for educators and content providers who <strong>in</strong>tend to exploit the Web for effective<br />

dissem<strong>in</strong>ation and access to resources, but have no <strong>in</strong>tention to reap huge profits from the <strong>in</strong><strong>format</strong>ion<br />

accessed. Other organizations would be well advised to follow the lead of NASA missions <strong>in</strong> carry<strong>in</strong>g an<br />

explicit statement that allows use and reproduction for education, <strong>in</strong> addition to their copyright notices. This is<br />

a great motivational factor for educators. OPO/STScI permits use of Web resources for education and research<br />

and pro-actively encourages widespread utilization of the dramatic imagery from HST (c.f. the copyright notice<br />

at the STScI web site: http://www.stsci.edu/).<br />

OPO/STScI recognizes that our customers enjoy a large range <strong>in</strong> connectivity, technical expertise and desktop<br />

computer power. We have begun our own study regard<strong>in</strong>g the resources which may need to be cached either at<br />

remote sites or downloaded frequently by users who need rapid recurrent access to some materials. For<br />

example, STScI serves a significant number of <strong>in</strong>ternational users, so build<strong>in</strong>g mirror sites is a logical step, but<br />

some sites have capacity for only a limited amount of the high demand resources. Furthermore, we are<br />

study<strong>in</strong>g which materials teachers prefer to download <strong>in</strong> advance of scheduled classroom activities so that<br />

classroom access is relatively rapid. Clearly, cach<strong>in</strong>g of <strong>in</strong><strong>format</strong>ion will be a relevant topic for some time to<br />

come <strong>in</strong> situations where distributed systems serve a full range of connectivity <strong>in</strong>clud<strong>in</strong>g global markets.<br />

The experimentation conducted with<strong>in</strong> the astronomical community <strong>in</strong> partnership with science museums,<br />

teachers, students, universities, community colleges and libraries is primarily for the benefit of teachers,<br />

students, and <strong>in</strong>formal science learners. However, the programs offer a rich suite of lessons learned on how to<br />

approach different clientele <strong>in</strong> a cost effective way, which amaz<strong>in</strong>gly are repeated time and time aga<strong>in</strong> by other<br />

research <strong>in</strong>stitutions and the <strong>in</strong>dustry. Research <strong>in</strong>stitutions and university departments cannot expend precious<br />

research resources to create a plethora of types of packag<strong>in</strong>g, wrappers, services, and other ancillary materials<br />

to reach the public. In the case of STScI, the public’s thirst for materials quickly overwhelms the available<br />

support structure. Technical tra<strong>in</strong><strong>in</strong>g and access to <strong>in</strong>frastructure are still problematic for the general user, and<br />

it is not clear to the scientific research community how receptive the public will be to newly marketed<br />

products and services without sufficient tra<strong>in</strong><strong>in</strong>g and education. It is evident that as the ranks of the research<br />

community shr<strong>in</strong>k as fiscal support dw<strong>in</strong>dles, only small, focused education programs will be feasible.

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