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Karen Hughes Miller and Linda Leake Figure 2: A “My Grades” page used as a personal advising record In addition to these innovative applications, the site contains information more typical of an “organization” site such as information about The Kent School Student Association (KSSA). This provides students the opportunity to network with peers and participate in activities each year that reenforce building a learning community within the school. Other important information at the site includes master syllabi for each class in a given semester, graduation information, and links to other campus sites including “Parking” for parking passes and “Bookstore” so that students can order books in advance. This site has become a single resource for all of the MSSW students to find the majority of information with regard to the school, program, and networking opportunities available. It has made the sharing of information much easier and has saved time and resources that Kent School can now use for other endeavors. 6. Conclusion Blackboard organization sites have far more potential than simply supporting extracurricular student activities. If we consider each of Blackboard’s technical capabilities as platform (or software) capabilities rather than being limited by the current “label” or how they are typically used, we can see there are multiple opportunities to use an online organization to support faculty, student, and staff training and communications needs. As noted by Gautreau and Ahmed (2008), Blackboard is a far more robust platform than just a traditional learning management system. At U of L, we currently support 663 Blackboard organization sites and receive an average 20 requests per month to create new sites. The range of applications is still growing. The Delphi Center for Teaching and Learning under the auspices of the Office of the Provost supports learning technology needs on all three University campuses. They have simplified the process for faculty members and departments to be granted Blackboard organizational sites so it is done online and at no cost to the department. Student groups may also be given sites under the guidance of a faculty advisor. When a site has served its purpose, it may be archived, or portions of the site copied 490

Karen Hughes Miller and Linda Leake into another site that is now filling that purpose. As with all learning platforms or other interactive software, there are some limitations, but we believe that overall the advantages make this a worthwhile endeavor (see Table1). Table 1: Positive and negative aspects of using the Blackboard organizations function for nontraditional applications Positives: The Blackboard platform includes a rich variety of functions bundled into one proprietary (password protected) venue. Most institutions’ contracts already include some form of “organization” application. Faculty, students, and staff are usually familiar with using the online platform and these skills can be applied to “organization” applications. Training and technical support can be the same for regular course application and organization applications. Success breeds success and other departments learn from example and develop new applications. Negatives: Users’ browser compatibility: occasional issues with newer browsers (Firefox 4 and Internet Explorer 9). Needing to obtain user IDs (passwords) for non college or university personnel. Not being able to access “discreet” data on participant replies when using the survey function (this is viable only in the “quiz” function and anonymity is sacrificed). Although all online learning platforms have become more user-friendly over the years, faculty and staff time must still be dedicated to site development and site maintenance. The term “thinking outside the box” is certainly overused, but in this case, if we can think outside the idea of a “course site” and imagine to what other purposes we can put all of that online functionality, we may find we have a wonderful new set of tools already at our fingertips. Acknowledgments Sincere thanks to Ronald M. Welch, Kentucky Area Health Education Centers (AHEC) for review of Case Study #1; to Cathy Liest, Executive Director of REACH, for review of Case Study #2; to Gwen Holland, Senior Compliance Analyst, U of L Privacy Office, for review of case #3; to Dr. Virginia Weber Denny, Assistant Director for Professional Development, and John Spence, Program Manager for Professional Development, Delphi Center for Teaching and Learning, for review of Case #4; and to Angela Napier, MSSW, ABD, Coordinator of Academic Affairs Graduate Programs, and Dr. Pamela Yankeelov, Associate Dean, Student Services, Raymond A. Kent School of Social Work, for review of case #5. References Bonder, B., Martin, L. and Miracle, A. (2001) “Achieving Cultural Competence: the Challenge for Clients and Healthcare Workers in a Multicultural Society. Generations, Vol 25, No. 1, pp 35-42. Chao, Y-C. and Miller, G. (2002) “Effective Math Online Learning (EMOL), Master Project Proposal.” Learning Design & Technology Program. Stanford University, 18 January, 2002. Advisor: Professor Jim Greeno. [online] http://ldt.stanford.edu/~chaoyc/project/emolproposal.pdf Gautreau, C. and Ahmed, S. (2008). “Blackboard Management and Professional Development Strategies to Augment Teaching and Learning”, MERLOT Journal of Online Learning and Teaching. Vol 4, No. 3. [online] http://jolt.merlot.org/vol4no3/gautreau_0908.pdf Mott, W.J. (2003) “Developing a Culturally Competent Workforce: A Diversity Program in progress.” Journal of Healthcare Management, Vol 48, No. 5 (Sep/Oct) pp 337-342. Roscoe, R.D. and Chi, M.T.H. (2007) “Understanding Tutor Learning: Knowledge-Building and Knowledge-Telling in Peer Tutor’s Explanations and Questions”, Review of Educational Research, Vol 77, No. 4, pp 543-574. Roscoe, R.D. and Chi, M.T.H. (2008) “Tutor learning: the Role of Explaining and Responding to Questions”, Instructional Science, Vol 36, pp 321-350. US Department of Health and Human Services (2003). Health Information Privacy: Research. [online] http://www.hhs.gov/ocr/privacy/hipaa/understanding/special/research/index.html 491

Karen Hughes Miller and Linda Leake<br />

into another site that is now filling that purpose. As with all <strong>learning</strong> platforms or other interactive<br />

software, there are some limitations, but we believe that overall the advantages make this a<br />

worthwhile endeavor (see Table1).<br />

Table 1: Positive and negative aspects of using the Blackboard organizations function for nontraditional<br />

applications<br />

Positives:<br />

The Blackboard platform includes a rich variety of<br />

functions bundled into one proprietary (password<br />

protected) venue.<br />

Most institutions’ contracts already include some form<br />

of “organization” application.<br />

Faculty, students, and staff are usually familiar with<br />

using the online platform and these skills can be<br />

applied to “organization” applications.<br />

Training and technical support can be the same for<br />

regular course application and organization<br />

applications.<br />

Success breeds success and other departments learn<br />

from example and develop new applications.<br />

Negatives:<br />

Users’ browser compatibility: occasional issues with<br />

newer browsers (Firefox 4 and Internet Explorer 9).<br />

Needing to obtain user IDs (passwords) for non<br />

college or university personnel.<br />

Not being able to access “discreet” data on<br />

participant replies when using the survey function<br />

(this is viable only in the “quiz” function and<br />

anonymity is sacrificed).<br />

Although all online <strong>learning</strong> platforms have become<br />

more user-friendly over the years, faculty and staff<br />

time must still be dedicated to site development and<br />

site maintenance.<br />

The term “thinking outside the box” is certainly overused, but in this case, if we can think outside the<br />

idea of a “course site” and imagine to what other purposes we can put all of that online functionality,<br />

we may find we have a wonderful new set of tools already at our fingertips.<br />

Acknowledgments<br />

Sincere thanks to Ronald M. Welch, Kentucky Area Health Education Centers (AHEC) for review of<br />

Case Study #1; to Cathy Liest, Executive Director of REACH, for review of Case Study #2; to Gwen<br />

Holland, Senior Compliance Analyst, U of L Privacy Office, for review of case #3; to Dr. Virginia<br />

Weber Denny, Assistant Director for Professional Development, and John Spence, Program Manager<br />

for Professional Development, Delphi Center for Teaching and Learning, for review of Case #4; and to<br />

Angela Napier, MSSW, ABD, Coordinator of <strong>Academic</strong> Affairs Graduate Programs, and Dr. Pamela<br />

Yankeelov, Associate Dean, Student Services, Raymond A. Kent School of Social Work, for review of<br />

case #5.<br />

References<br />

Bonder, B., Martin, L. and Miracle, A. (2001) “Achieving Cultural Competence: the Challenge for Clients and<br />

Healthcare Workers in a Multicultural Society. Generations, Vol 25, No. 1, pp 35-42.<br />

Chao, Y-C. and Miller, G. (2002) “Effective Math Online Learning (EMOL), Master Project Proposal.” Learning<br />

Design & Technology Program. Stanford University, 18 January, 2002. Advisor: Professor Jim Greeno.<br />

[online] http://ldt.stanford.edu/~chaoyc/project/emolproposal.pdf<br />

Gautreau, C. and Ahmed, S. (2008). “Blackboard Management and Professional Development Strategies to<br />

Augment Teaching and Learning”, MERLOT Journal of Online Learning and Teaching. Vol 4, No. 3. [online]<br />

http://jolt.merlot.org/vol4no3/gautreau_0908.pdf<br />

Mott, W.J. (2003) “Developing a Culturally Competent Workforce: A Diversity Program in progress.” Journal of<br />

Healthcare Management, Vol 48, No. 5 (Sep/Oct) pp 337-342.<br />

Roscoe, R.D. and Chi, M.T.H. (2007) “Understanding Tutor Learning: Knowledge-Building and Knowledge-Telling<br />

in Peer Tutor’s Explanations and Questions”, Review of Educational Research, Vol 77, No. 4, pp 543-574.<br />

Roscoe, R.D. and Chi, M.T.H. (2008) “Tutor <strong>learning</strong>: the Role of Explaining and Responding to Questions”,<br />

Instructional Science, Vol 36, pp 321-350.<br />

US Department of Health and Human Services (2003). Health Information Privacy: Research. [online]<br />

http://www.hhs.gov/ocr/privacy/hipaa/understanding/special/research/index.html<br />

491

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