learning - Academic Conferences Limited
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Maria-Jesús Martínez-Argüelles et al. Conclusion, thus, is double: The big importance that all groups of students give to the fact of receiving feedback from the tutor. And, to a lesser extent, the significant importance given to aspects such as quality and degree of personalization and, a little less, to quantity and moment. These conclusions confirm the interest of a pilot test like this, which intends to explore and assess, precisely, the effect of introducing channels and methods of alternative feedback that are different from a written message. This initial assessment can be complemented with the posterior opinion of these students, once the semester where multimedia tools to give personalised feedback were used is finished. Following is the comment on the most relevant results for the five subjects (that we called subjects A, B, C, D and E). In the case of this second questionnaire a total of 39 students out of the 164 registered in the groups involved answered, which means a 23,8%. Regarding the 5 subjects, 8 students answered to subject A, 8 to subject B, 8 to subject C and 15 to subject D. In this case, we have changed the names of the subjects by “fictitious” names as we try to assess the results of the pilot test and to the task carried out by the tutors in each subject. One of the questions made to students is if they “consider that feedback received was excessive, accurate or insufficient”. In this case, the answers received make it clear that students, in no case, considered excessive the feedback received. On the contrary, some of them (only women) considered it was insufficient. Such consideration is interesting if we bear in mind that the aim of the pilot test was to assess ways of attaining a better feedback. Table 2: Assessment on the feedback received (number of women) A B C D Total Excessive 0 0 0 0 0 Accurate 2 1 4 3 10 Insufficient 2 3 0 3 8 Total 4 4 4 6 18 Table 3: Assessment on the feedback received (number of men) A B C D Total Excessive 0 0 0 0 0 Accurate 4 2 3 9 18 Insufficient 0 0 0 0 0 Total 4 2 3 9 18 Another of the key questions for us to assess the students' opinion is the one where they are asked if they “consider that the degree of personalization of the feedback received was excessive, accurate or insufficient”. In this case, the students' perception is more or less the same as in the previous question. The two tables that follow, where men and women's answers have been separated, prove that none of the students that answered the questionnaire feel that the degree of personalization of feedback received is excessive. Table 4: Assessment on the degree of personalization of feedback received (number of women) Woman A B C D Total Excessive 0 0 0 0 0 Accurate 2 1 4 2 9 Insufficient 2 3 0 4 9 Total 4 4 4 6 18 470
Maria-Jesús Martínez-Argüelles et al. Table 5: Assessment on the degree of personalization of feedback (number of men) Man A B C D Total Excessive 0 0 0 0 0 Accurate 2 2 3 8 15 Insufficient 2 0 0 1 3 Total 4 2 3 9 18 Finally, as a way to try and capture the students' point of view on methods used to give feedback, the following listing shows the answers to the questionnaire's open question where they were asked to give their opinion on “how to improve the feedback received in the subject”. Reading these opinions suggests some aspects that, we think to be very interesting as for example: It seems that even though rarely students give critical opinions about the dynamics in the classroom, this does not mean that they do not have a critical view about teaching practices that can be more useful to them. And, when asked, they give interesting answers (at least some of them). All the given opinions go in the line of claiming for a major degree of personalization. Students prove to be very practical and pragmatic in the sense that they value, above all, the usefulness of feedback received, much more than the type of feedback or the channel (audio, video, etc.) used. 4. Conclusions As conclusions from the experience we want to outline the three most relevant ideas that students evidenced on the importance and need of receiving feedback: In general, students give more importance to feedback in an on-line learning than in an in-person learning context. Students give more importance to quality of feedback and the degree of personalization rather than to the amount or the moment they receive it. But, above all, they give importance to the fact of receiving the feedback from the tutor. Comparing average scoring given by men and women, there are some clear differences between men’s and women’s opinion concerning some of the assessed issues. Particularly, women give more importance to the degree of personalization than men. And, on the other hand, when assessing the concrete experience with subjects and groups where feedback based on several channels (audio, video or screen-shots) were used, their opinions show the following: In no case, students consider excessive or inaccurate the feedback received. On the contrary, some of them (in this case only women) considered it was insufficient. Students value, above all, obtaining clear messages, in which the explanation to their mistakes are perfectly explained. That is to say, the feedback that, according to the identified dimensions, aggregates the semantic dimension 2 and 3. Students show to be very pragmatic as they value, above all, the feedback received, much more than the type of feedback or the channel (audio, video, etc.) used. Independently of the channel used, the fact to be able to consult in different moments the feedback given to a particular activity and, even, that it can be printed out is positively judged by students. The average student is usually one that adapts him/herself to working conditions in each subject. Thus, despite the fact that conditions and tools are improvable, often he/she does not suggest or claim other options or resources. But, once he/she discovers (or is shown) that there can be other tools such as videos, personalised messages, particular corrections, etc., he/she gets used to them and claim them when he/she does not find them. In conclusion, it seems that students valuate very positively personalised feedback and this has a facilitating effect on learning, as well as on motivation. But, according to opinions expressed by 471
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Maria-Jesús Martínez-Argüelles et al.<br />
Table 5: Assessment on the degree of personalization of feedback (number of men)<br />
Man A B C D Total<br />
Excessive 0 0 0 0 0<br />
Accurate 2 2 3 8 15<br />
Insufficient 2 0 0 1 3<br />
Total 4 2 3 9 18<br />
Finally, as a way to try and capture the students' point of view on methods used to give feedback, the<br />
following listing shows the answers to the questionnaire's open question where they were asked to<br />
give their opinion on “how to improve the feedback received in the subject”. Reading these opinions<br />
suggests some aspects that, we think to be very interesting as for example:<br />
It seems that even though rarely students give critical opinions about the dynamics in the<br />
classroom, this does not mean that they do not have a critical view about teaching practices that<br />
can be more useful to them. And, when asked, they give interesting answers (at least some of<br />
them).<br />
All the given opinions go in the line of claiming for a major degree of personalization.<br />
Students prove to be very practical and pragmatic in the sense that they value, above all, the<br />
usefulness of feedback received, much more than the type of feedback or the channel (audio,<br />
video, etc.) used.<br />
4. Conclusions<br />
As conclusions from the experience we want to outline the three most relevant ideas that students<br />
evidenced on the importance and need of receiving feedback:<br />
In general, students give more importance to feedback in an on-line <strong>learning</strong> than in an in-person<br />
<strong>learning</strong> context.<br />
Students give more importance to quality of feedback and the degree of personalization rather<br />
than to the amount or the moment they receive it. But, above all, they give importance to the fact<br />
of receiving the feedback from the tutor.<br />
Comparing average scoring given by men and women, there are some clear differences between<br />
men’s and women’s opinion concerning some of the assessed issues. Particularly, women give<br />
more importance to the degree of personalization than men.<br />
And, on the other hand, when assessing the concrete experience with subjects and groups where<br />
feedback based on several channels (audio, video or screen-shots) were used, their opinions show<br />
the following:<br />
In no case, students consider excessive or inaccurate the feedback received. On the contrary,<br />
some of them (in this case only women) considered it was insufficient.<br />
Students value, above all, obtaining clear messages, in which the explanation to their mistakes<br />
are perfectly explained. That is to say, the feedback that, according to the identified dimensions,<br />
aggregates the semantic dimension 2 and 3.<br />
Students show to be very pragmatic as they value, above all, the feedback received, much more<br />
than the type of feedback or the channel (audio, video, etc.) used.<br />
Independently of the channel used, the fact to be able to consult in different moments the<br />
feedback given to a particular activity and, even, that it can be printed out is positively judged by<br />
students.<br />
The average student is usually one that adapts him/herself to working conditions in each subject.<br />
Thus, despite the fact that conditions and tools are improvable, often he/she does not suggest or<br />
claim other options or resources. But, once he/she discovers (or is shown) that there can be other<br />
tools such as videos, personalised messages, particular corrections, etc., he/she gets used to<br />
them and claim them when he/she does not find them.<br />
In conclusion, it seems that students valuate very positively personalised feedback and this has a<br />
facilitating effect on <strong>learning</strong>, as well as on motivation. But, according to opinions expressed by<br />
471