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The use of Open Educational Resources in Intra-<br />

Organisational eLearning and Continuing Education<br />

Antonios Andreatos<br />

Div. of Computer Engineering & Information Science, Hellenic Air Force<br />

Academy, Dekeleia Air Force Base, Dekeleia, Greece<br />

aandreatos@gmail.com<br />

Abstract: Sustained <strong>learning</strong> is a crucial factor of an organisation’s ability to survive and effectively compete in<br />

the globalisation era worldwide. Continually shrinking half-life periods of knowledge and fast changing globalised<br />

workplaces, force employees working in knowledge-intensive companies to acquire new knowledge and skills for<br />

life. The evolution of Web 2.0, the advantages and boom of New Media, the massive production of open<br />

educational resources and globalisation, are bringing revolutionary changes to all forms of education: formal,<br />

non-formal and informal. Thus, the need for continuing education and lifelong <strong>learning</strong> is obvious. Various<br />

surveys performed worldwide show that university graduates are not well prepared for today's working<br />

environment. Most important skills missing are related to the use of ICT and adoption of emerging technologies,<br />

teamwork/ collaboration, creativity, innovation and change management, diversity and Leadership and<br />

fundamentals of enterpreneurship. Thus, there is also a need for education of newcomers. The purpose of this<br />

work is to examine the use of open educational resources in intra-organisational <strong>learning</strong> and to examine the<br />

properties of Learning Objects such as their metadata, that will facilitate this task. More precisely, this paper<br />

initially argues about the advantages of using open educational resources in eLearning and continuing education.<br />

Prerequisites for selecting and combining external Learning Objects will be examined. Ways for externalising the<br />

organisation's social capital in reusable Learning Objects appropriate for intra-organisational <strong>learning</strong> will be<br />

proposed. The issue of certification of informally acquired knowledge and skills will be mentioned. The use of<br />

open educational resources may enrich existing social capital and facilitate intra-organisational eLearning and<br />

continuing education in a cost-effective way. For better results, a formal characterisation scheme of LOs, in the<br />

form of a posteriori metadata, will greatly facilitate their organisation, search and retrieval process.<br />

Keywords: open educational resources, <strong>learning</strong> objects, continuing education, metadata, intra-organisational<br />

<strong>learning</strong>, social capital<br />

1. Introduction<br />

With financial conditions changing constantly and affecting every aspect of business activities,<br />

declining resources and growing competition, modern businesses are faced with multiple problems on<br />

all fronts. On the one hand they should be able to do more with less resources, and the other, they<br />

have to plan and achieve goals faster, more efficiently and of higher quality than in the past. As a<br />

consequence, work environments and conditions are continually changing.<br />

Continually shrinking half-life periods of knowledge and ever changing workplaces, force employees<br />

working in knowledge-intensive companies to acquire new knowledge and skills for life. These<br />

professionals have to continually update their experiences and knowledge profile (Fonstad & Lanvin,<br />

2010). Thus, sustained <strong>learning</strong> is a crucial factor of an organisation’s ability to survive and effectively<br />

compete in the globalisation era (Burke et al., 2006).<br />

In their effort to survive, organisations turn to ICT. Technologists invent and propose new solutions<br />

promising to facilitate enterprises to reduce their working cost and increase their revenues, such as<br />

Cloud Computing and Virtualization. The problem is that all these developments are ... new! Who will<br />

design the plans, who will implement them and who will manage them? The answer is of course “the<br />

business' people”, who should be trained not only effectively but also very quickly in their new tasks.<br />

1.1 The missing skills - what surveys show<br />

Various studies (Fonstad & Lanvin, 2010; Azami et al., 2009; Workforce Readiness Report, 2006;)<br />

concerning three different regions of the World (Europe, Malaysia and USA respectively), state that<br />

graduates are not well prepared for today's working environment.<br />

According to Fonstad & Lanvin (2010), there is a shortage of key ICT skills in Europe. Most missing<br />

skills are basic and professional skills as well as cross-sectoral skills (such as principles of economy<br />

and entrepreneurship). It is anticipated that by 2015 the unfilled vacancies of ICT professionals will be<br />

between 1.7% and 13%.<br />

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