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Maria-Jesus Martinez-Argüelles et al.<br />

generation of personalized feedback. Moreover, it must be considered that this is directly related to<br />

the size of the group. Over 40 students, timely-costs in the elaboration of feedback go far beyond the<br />

time teachers must dedicate to it. This forces us to opt for several strategies. Reducing the number of<br />

people in the classroom leading to an optimal size could be an example, or also cost-reducing<br />

strategies can be raised, starting with the creation of generic messages (oriented to solve concrete<br />

doubts and errors which are common to several students).<br />

50,0<br />

45,0<br />

40,0<br />

35,0<br />

30,0<br />

25,0<br />

20,0<br />

15,0<br />

10,0<br />

5,0<br />

0,0<br />

Training, Multimedia personalised feedback Correction Multimedia implementation Personalized feedback<br />

01.520 01.500 01.508 01.501 01.510<br />

Figure 1: Hours destined to correction and personalized feedback, by type of work (ource: Own<br />

elaboration from surveys to teachers).<br />

One element that has not been taken into account when implementing the pilot test and could add<br />

some significant distortion to the analysis is the fact that in the subject Statistics Essentials there was,<br />

at the same time, another pilot test incorporating important changes to the structure of the student's<br />

classroom being carried out. This fact reduced our frame of reference to work with when making the<br />

comparison. That is to say, whereas comparison between classrooms can be analysed with no fear,<br />

comparative analysis with previous semesters is difficult because they would not be strictly<br />

comparable. Moreover, in this case, the teacher did not manage two small-sized groups but only one.<br />

4. Conclusions<br />

Implementation of multimedia personalized feedback arises as a need to improve the student's<br />

<strong>learning</strong> capacity and performance, making the best out of generalization and spreading of multimedia<br />

tools, beyond the feedback in text. From this element and after developing a set of pilot tests in<br />

several subjects of the Degree of Business Administration the following conclusions can be drawn:<br />

Firstly, with the aim to make multimedia feedback more efficient and to make the best of its options,<br />

teachers need specific training both technological and pedagogical, as well as to develop<br />

communication abilities through video. Secondly, it has been proved that personalized feedback<br />

requires an important time investment by the teacher, therefore it is necessary to plan the intensity<br />

and frequency in which inputs will take place both regarding students and PACs. Thirdly, the<br />

effectiveness of feedback and accuracy of using one or another channel, one or another type of<br />

feedback depends a lot on the typology of the subject and the teachers' communication and<br />

technological abilities. Fourthly, it can be stated that personalized feedback brings a closer<br />

relationship between learner and teacher, this having favourable and encouraging effects on <strong>learning</strong><br />

on the students. It is also certain that, on the other hand, this more personalized relationship between<br />

learner and teacher is to the detriment of the relationship classroom-group. Fifthly, it is apparent that<br />

personalization of feedback changes the way PACs are corrected and, therefore, lastly we can<br />

conclude that using other ways to give feedback different from the written one, does not reduce the<br />

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