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Maria-Jesus Martinez-Argüelles et al.<br />

During the teaching and <strong>learning</strong> process, the student counts with the tutor's and the teacher's direct<br />

support. The latter is the one that teaches in the virtual classroom, accompanies the student in the<br />

development of the teaching and <strong>learning</strong> process acting both as a facilitator of the educative activity<br />

and as expert on the subject he/she is teaching.<br />

The UOC's evaluation system is based upon the combination of an educational and time-continuous<br />

evaluation, with a final evaluation. The continuous evaluation is based on a series of proposed<br />

evaluation tests -continuous evaluation test (PAC)- that are carried out on a time-continuous basis.<br />

To this point, the theoretical basis of this study and the context in which it has been developed have<br />

been described. It follows the empirical analysis and its results.<br />

3. Implementation<br />

It is in the context of research on processes of feedback with the aim to promote construction of<br />

knowledge and regulation of <strong>learning</strong>, still rather incipient in eLearning environments, where this study<br />

takes shape. Thus, attaining the objectives proposed in the context of this article will allow us to get<br />

results at two different levels: on the one hand, efficiency for the teachers and, on the other hand,<br />

efficacy for the students (performance). In this context, considering costs and benefits of<br />

implementing personalized feedback, it is necessary to question its usefulness, in order to extend it to<br />

other subjects or studies. With the aim to analyse the impact that has the incorporation of<br />

personalized feedback to the solution of activities and correction of exercises during the continuous<br />

evaluation process, and to make available several technological methodologies as well as their<br />

feasibility, diverse pilot tests have been designed according to the following criteria: groups of<br />

reduced dimensions (maximum 35 students) per subject have been chosen in order to ensure the<br />

teacher's adequate dimensioned task. Subjects have been selected according to the sort of<br />

knowledge (structural dimension of feedback) and diverse methodology, apart from considering<br />

teachers with different aptitudes, assessing the action's transversality and its possible extension to all<br />

of the subjects in the degree. The involved subjects, all of them from the Degree in Business<br />

Administration, were: Introduction to business (01.500), Statistics essentials (01.501), Behaviour of<br />

economic aggregates (01.508), Economic structure (01.510) and Introduction to accountability<br />

(01.520). As pointed out, there was a will to find subjects covering different fields of the degree. From<br />

applied economy (Economic structure and Behaviour of economic aggregates) to more<br />

methodological subjects (Statistics essentials), including accountancy subjects (Introduction to<br />

accountability) and business organization subjects (Introduction to business) (see detail in table 1).<br />

Table 1: Summary charter of forecasts made in each subject when carrying out the pilot test<br />

Subject<br />

Introduction<br />

to<br />

accountability<br />

Statistics<br />

essentials<br />

Economic<br />

structure<br />

Behaviour of<br />

economic<br />

aggregates<br />

Introduction<br />

to business<br />

In all the<br />

activities?<br />

Yes, with<br />

different levels<br />

of intensity<br />

Yes, with<br />

different levels<br />

of intensity<br />

Yes, with<br />

different levels<br />

of intensity<br />

Yes, with<br />

different levels<br />

of intensity<br />

Yes, with<br />

different levels<br />

of intensity<br />

To whom?<br />

PAC1 to everyone. To<br />

the rest, depending on<br />

the results (D, C- and<br />

C+ enough to<br />

everyone) and to the<br />

rest depending on the<br />

errors and evolution<br />

Depending on marks<br />

categories: C+, C- and<br />

D.<br />

PAC1 to everyone. To<br />

the rest, depending on<br />

the results and needs.<br />

To everyone with a<br />

weak mark and<br />

especially to those<br />

who fail<br />

PAC1 to everyone, to<br />

the rest depending of<br />

results and needs<br />

Level of<br />

personalization<br />

Individual<br />

Depending on<br />

the type of error<br />

made<br />

Individual<br />

How? Proposal of feedback<br />

PAC1/PAC2:<br />

audio and/or<br />

textual. The rest<br />

video or screenshots<br />

The most difficult<br />

(PAC2/PAC3):Ca<br />

ptures and video.<br />

To the rest<br />

text/audio.<br />

Video and/or<br />

audio<br />

Depending on<br />

Captures/video/te<br />

the type of error<br />

xt/audio<br />

made<br />

459<br />

Individual Video/text/audio<br />

To correct errors and<br />

guide/improve the<br />

<strong>learning</strong> process<br />

To correct errors and<br />

guide/improve the<br />

<strong>learning</strong> process<br />

Firstly, to motivate.<br />

Secondly, to correct<br />

errors and<br />

guide/improve the<br />

<strong>learning</strong> process<br />

To correct errors and<br />

re-orient/improve the<br />

<strong>learning</strong> process<br />

To correct errors and<br />

re-orient/improve the<br />

<strong>learning</strong> process and<br />

to motivate

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