learning - Academic Conferences Limited
learning - Academic Conferences Limited learning - Academic Conferences Limited
Rose Heaney and Megan Anne Arroll lasted 26 minutes. Pseudonyms were created for each participant to ensure their anonymity and full permission was obtained to use verbatim quotations in the final write-up of the study. 4.4 Data analysis The process of IPA used in the study consisted of a number of stages starting with a case-by-case analysis and followed by comparison across cases. To begin with, one transcript was read thoroughly and repeatedly, which permitted the researcher to become familiar with the account, as each additional reading tended to evoke new insights. Initial coding then entailed noting down anything of interest, interpretations and making summaries of ideas. From this stage recurrent themes were extracted, with key words or phrases that captured the essence of the content acting as codes. This procedure was then repeated for each transcript. At this point the researcher attempted to identify repeated patterns emerging in the subsequent transcripts whilst still allowing additional topics to be identified (Smith & Osborn, 2003). The next stage involved looking for thematic connections, both within and across transcripts. These themes were then clustered and developed into a consolidated list of master or superordinate themes. The transcripts were reread to ensure that the themes and sub-themes could undoubtedly be recognised in the verbatim transcripts. Finally, transcript quotations were noted for each theme and a file created. 5. Findings Three superordinate themes emerged from the data; comfort, investment and clear rationale. Each of these themes contain sub-themes which include both positive and negative views of using SL as an effective teaching environment and will be discussed in turn. 5.1 Comfort The theme ‘comfort’ is based on the participants’ feeling and thoughts regarding the environment as a whole and how this impacts upon teaching and learning. The academics felt that the anonymity that the virtual environment provided was beneficial to students because ‘perhaps they’ll feel more comfortable in saying “I don’t understand it” because you’re not a person’ (Jane). Similarly, Greta thought that SL gave students ‘a way of asking anything they want without people knowing who they are’. This level of anonymity could be very important to students who find it difficult to vocalise problems and ask questions in real life for fear of embarrassment and could be most beneficial to those that do not have experience in presenting work, for instance students in their first year of higher education. Interviewed after his teaching session and after he had discussed it with students (this academic asked for direct feedback from his students following the SL session), Tom noted that: ‘those that are… more reticent or nervous about contributing in class … were very vocal and explicit’ (Tom) Although students could benefit from the anonymity of the environment, staff on the other hand could feel too exposed. Jane in particular appeared concerned by her lack of experience: ‘I do feel like it’s that I’m too young and inexperienced rather than a competent and that’s not a nice feeling I think…oh gosh, I must be really stupid because I can’t do x, y, z …’ (Jane) In addition to the psychological comfort that SL afforded students, there were practical advantages as well: ‘I think it could be a useful way of… getting round … difficulties … in London, noncampus places…that there is actually some sort of social cohesion to what they’re doing.’ (Tom) As Tom notes, there is often difficulty in engendering a community feeling when a university is split into separate buildings and campuses, not all of which may be accessed by all students, and therefore SL may provide a way of integrating student experience onto a common platform. Also, by developing a virtual world, scarce resources could be saved as ‘we’re not using University space’ (Tom). Another area where participants could see a use for SL was its ability to engage students who could not attend traditional lectures: 314
Rose Heaney and Megan Anne Arroll ‘Those interested in distance learning, will probably be the ones who really get the most out of it… for people who are physically unable to get out perhaps, for whatever reason, whether it’s a physical thing or a childcare issue’ (Jane) This was not only seen as a benefit for students but also staff, especially in dealing with issues of transport and illness during the academic year: ‘Programme leader’s meeting on Wednesday ….. a snowy place …. won’t be able to get in ….brilliant to have it in SL, everybody could be there.’ (Cathy) ‘We thought swine flu was taking over and we’d have to hold meetings there, but then it didn’t so we didn’t. But that sort of thing would be useful.’ (Cathy) However, the interviewees also noted the limitations of SL as a teaching tool in terms of the lack of non-verbal information that is fundamental to effective teaching and learning: ‘If you are teaching something for the first time on there, you would not, you wouldn’t get the visual feedback from the audience. So, for example, I had probably twenty-three students and I’d say fifteen, fifteen or sixteen were constantly responding to me…you assume from sort of radio silence that, that those individuals may not be engaged, but you would never know’ (Tom). Additionally, Greta stated that in comparison to other technologies, SL was not as effective: ‘In other systems I’ve used there is a “hands-up” signal and that allows you to have larger numbers so it hasn’t got the mechanisms you need for successful teaching. As a general tool for interactions between students and lecturers online, I don’t think it’s very good. (Greta) In fact, Greta said that she would not recommend the use of SL for online tutorials. These concerns were echoed by Tom who was cautious with the proposition that SL should be used to the exclusion of other, perhaps more suitable, technologies: ‘I think there’s a slight danger that people will just use it for the sake of it and that’s when you might start to go down avenues where it’s potentially not as useful as it could be.’ (Tom) In sum, SL was seen to be advantageous in terms of the anonymity it lent to the students and the convenience of its virtual nature although these benefits have to be weighed against the difficulties in interaction and the danger of using it as a one-size-fits-all instrument. 5.2 Investment Participants were unanimous in the belief that staff needed to prepare themselves and students well for SL activities. For example, Jane, who had not used SL in her teaching activities before the initial interview, stated: ‘I will give myself plenty of time to make sure I’m there or at least know how to get there when it is time…but I’m still not very confident…I am sort of a bit nervous…I found it quite sickening moving, I’m one of these that gets motion sickness [but] it got better in the second one’ (Jane) However, for others who were more familiar with SL, this was not an issue and implies that, with training, early reticence may be overcome: ‘I use SL, so I didn’t have to really get used to just interacting within the environment because I was already familiar with that’ (Greta) Tom was more concerned with ensuring that the students were able to navigate the environment as he had already attended a training session earlier in the year: ‘I mean the big thing was preparing the students [as] I had no problems at all, but that’s probably a symptom of the fact that it occurred during a training session.’ (Tom) The strategy that Tom used to prepare the students included directing them to guides held on UEL Plus (Blackboard), an oral introduction to SL in his face-to-face session which included registering and setting-up an avatar, instructions on how to get to UEL Island and: 315
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Rose Heaney and Megan Anne Arroll<br />
lasted 26 minutes. Pseudonyms were created for each participant to ensure their anonymity and full<br />
permission was obtained to use verbatim quotations in the final write-up of the study.<br />
4.4 Data analysis<br />
The process of IPA used in the study consisted of a number of stages starting with a case-by-case<br />
analysis and followed by comparison across cases. To begin with, one transcript was read thoroughly<br />
and repeatedly, which permitted the researcher to become familiar with the account, as each<br />
additional reading tended to evoke new insights. Initial coding then entailed noting down anything of<br />
interest, interpretations and making summaries of ideas. From this stage recurrent themes were<br />
extracted, with key words or phrases that captured the essence of the content acting as codes. This<br />
procedure was then repeated for each transcript. At this point the researcher attempted to identify<br />
repeated patterns emerging in the subsequent transcripts whilst still allowing additional topics to be<br />
identified (Smith & Osborn, 2003). The next stage involved looking for thematic connections, both<br />
within and across transcripts. These themes were then clustered and developed into a consolidated<br />
list of master or superordinate themes. The transcripts were reread to ensure that the themes and<br />
sub-themes could undoubtedly be recognised in the verbatim transcripts. Finally, transcript quotations<br />
were noted for each theme and a file created.<br />
5. Findings<br />
Three superordinate themes emerged from the data; comfort, investment and clear rationale. Each of<br />
these themes contain sub-themes which include both positive and negative views of using SL as an<br />
effective teaching environment and will be discussed in turn.<br />
5.1 Comfort<br />
The theme ‘comfort’ is based on the participants’ feeling and thoughts regarding the environment as a<br />
whole and how this impacts upon teaching and <strong>learning</strong>. The academics felt that the anonymity that<br />
the virtual environment provided was beneficial to students because ‘perhaps they’ll feel more<br />
comfortable in saying “I don’t understand it” because you’re not a person’ (Jane). Similarly, Greta<br />
thought that SL gave students ‘a way of asking anything they want without people knowing who they<br />
are’. This level of anonymity could be very important to students who find it difficult to vocalise<br />
problems and ask questions in real life for fear of embarrassment and could be most beneficial to<br />
those that do not have experience in presenting work, for instance students in their first year of higher<br />
education. Interviewed after his teaching session and after he had discussed it with students (this<br />
academic asked for direct feedback from his students following the SL session), Tom noted that:<br />
‘those that are… more reticent or nervous about contributing in class … were very vocal<br />
and explicit’ (Tom)<br />
Although students could benefit from the anonymity of the environment, staff on the other hand could<br />
feel too exposed. Jane in particular appeared concerned by her lack of experience:<br />
‘I do feel like it’s that I’m too young and inexperienced rather than a competent and<br />
that’s not a nice feeling I think…oh gosh, I must be really stupid because I can’t do x, y, z<br />
…’ (Jane)<br />
In addition to the psychological comfort that SL afforded students, there were practical advantages as<br />
well:<br />
‘I think it could be a useful way of… getting round … difficulties … in London, noncampus<br />
places…that there is actually some sort of social cohesion to what they’re doing.’<br />
(Tom)<br />
As Tom notes, there is often difficulty in engendering a community feeling when a university is split<br />
into separate buildings and campuses, not all of which may be accessed by all students, and<br />
therefore SL may provide a way of integrating student experience onto a common platform. Also, by<br />
developing a virtual world, scarce resources could be saved as ‘we’re not using University space’<br />
(Tom).<br />
Another area where participants could see a use for SL was its ability to engage students who could<br />
not attend traditional lectures:<br />
314