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Danny Glick and Roni Aviram universities to dual-mode universities as they acknowledge the importance of distance education and the opportunities it provides (Redden, 2009). A recent report published by The International Association for K-12 Online Learning (2010) reveals that online learning in K-12 schools is growing explosively. Supplemental or full-time learning opportunities are available to students in 48 states across the USA. 27 states, as well as Washington, DC, have state-wide full-time online schools. Moreover, many virtual schools in the US show annual growth rates between 20% and 45%. The number of virtual universities offering full-time academic degrees is growing rapidly. Universities in Latin America (www.unad.edu.co), North America (www.phoenix.edu), Europe (www.uned.es), Asia (www.english.cyberkorea.ac.kr) and Oceania (www.curtin.edu.au) offer numerous online academic courses in a wide range of departments and fields such as languages, education, finance, heath and engineering. The impact of technology and online learning on education is great. Hutti (2007) claims that technology has impacted on learning at an extraordinary pace, perhaps like no other innovation in previous years, decades or centuries. Distance education, specifically virtual classrooms, may have a greater impact on the nature of higher education than any innovation since the invention of the printing press (Hutti, 2007). In light of the strategic role online learning plays at all levels of education, one would expect webbased environments to offer quality instruction. However, recent research indicates that students taking online courses score lower than students in face-to-face or blended courses. Moreover, recent meta-analyses comparing students’ attitude towards online and classroom instruction reveal that there is significant effect on overall attitude outcomes in favor of classroom instruction. 2. The little impact online learning has on learning outcomes and student satisfaction – review of relevant literature A meta-analysis published by the US Department of Education (2009) reviewing online learning studies from 1996 through 2008, identified 51 independent effect sizes (EF) that could be subjected to meta-analysis. Meta-analysis is a technique for combining the results of multiple experiments or quasi-experiments to obtain a composite estimate of the size of the effect. The result of each experiment is expressed as an effect size, which is the difference between the mean for the treatment group and the mean for the control group, divided by the pooled standard deviation (Bernard et al., 2004; Shachar, 2008; US Department of Education, 2009). The meta-analysis found that instruction combining online and face-to-face elements had a larger advantage relative to purely face-to-face instruction than did purely online instruction. The mean effect size in studies comparing blended with face-to-face instruction was +0.35, p < .001. This effect size is larger than that for studies comparing purely online and purely face-to-face conditions, which had an average effect size of +0.14, p < .05 (US Department of Education, 2009). This finding suggests that blended learning has greater impact on learning than does virtual learning. Furthermore, the report indentified 28 research papers comparing the courses outcomes of purely online courses with face-to-face instruction. The findings reveal that significant difference in favor of online learning was found in only 2 research papers. The remaining research papers (92.8%) found no significant difference in favor of online learning. This finding suggests that, statistically wise, online learning is not better than face-to-face instruction. In another meta-analysis reviewing online and distance learning studies from 1985 through 2002 (Bernard et al., 2004), 688 independent effect sizes that could be subjected to meta-analysis were identified. The meta-analysis found that in terms of achievement outcomes, the mean effect size is near zero (standard deviation of 0.439). Bernard et al. point out that it is clear from the range of effect sizes (−1.31 to +1.41) that in almost half of the cases, classroom instruction is far better than distance education. Furthermore, a comparison of student attitude towards distance and classroom instruction reveals that there is a small negative but significant effect on overall attitude outcomes in favor of classroom instruction (g+ = −0.0812). The researchers also found a significant effect in favor of classroom instruction (g+ = −0.0573) on retention outcomes. The research findings suggest that distance learning is not better than face-to-face instruction in terms of achievement outcomes. Moreover, students appear to perceive traditional instruction more favorably than online instruction. 296

Danny Glick and Roni Aviram In another meta-analysis comparing online and distance learning studies from 2000 through 2002 (Ungerleider and Burns, 2003), 12 studies that have enough statistical information for inclusion into the meta-analysis were found. In this meta-analysis the researchers looked at the effectiveness of online versus traditional forms of instruction by focusing on two measures: achievement measures, and satisfaction ratings. The researchers found no difference between forms of instruction on grades, and a significantly negative effect (-0.509) of online instruction on student satisfaction (p < .0001). Ungerleider and Burns point out that students appear to perceive online instruction less favorably than traditional instruction, regardless of their test scores grades. In addition, the researchers also conducted in-depth narrative reviews of 25 studies that did not include enough statistical information for a meta-analysis. The 25 studies in the narrative reviews present a mixed picture of the effectiveness of online learning. While some studies reported significantly higher levels of achievements and student satisfaction with the traditional format, other studies showed a reversed difference. Ungerleider and Burns claim that the number of studies purporting to show an effect on one method over the other is small and there is nothing present in the studies reviewed to allow the researchers to make strong statements one way or the other. Table 1 presents a summary of the meta-analyses discussed in this chapter. Table 1: Summary of the meta-analyses Meta-Analysis Years What was Number of Effect Mean Measured Sizes Identified Effect Size US Department of Education (2009) 1996-2008 Learning Outcomes 51 +0.35 t +0.14 t Bernard et al. (2004) 1985-2002 Learning Outcomes 318 -0.0100 Bernard et al. (2004) 1985-2002 Attitude 262 -0.0812* Ungerleider and Burns (2003) 2000-2002 Attitude 4 -0.509** Ungerleider and Burns 2000-2002 Learning 12 0.000 (2003) Outcomes * p < .001; **p < .0001; t Instruction combining online and face-to-face elements had a larger advantage relative to purely face-to-face instruction (+0.35) than did purely online instruction (+0.14). Thomas Russell’s No Significant Difference Website (www.nosignificantdifference.org) provides access to hundreds of research reports that document no significant difference as well as reports that do document significant difference in student outcomes between technology-enhanced teaching and face-to-face instruction. Analysis of the reports published on Russell’s Website found 42 research papers comparing online learning with face-to-face instruction. Analysis of these research reports reveals that significant difference in favor of online learning was found in 13 research papers (30.9%). The remaining 29 research papers (69.1%) found no significant difference in favor of neither of the instruction modes. To sum up, the literature review suggests that in terms of achievement outcomes, online learning is no better than face-to-face instruction, and is some cases, inferior to classroom instruction. In terms of student satisfaction, a comparison of student satisfaction towards distance and classroom instruction reveals that there is a small negative but significant effect on overall attitude outcomes in favor of classroom instruction. Finally, the meta-analyses found a significant effect in favor of classroom instruction on retention outcomes. 3. Research hypothesis The research hypothesis is that the main reason for the little impact online learning has on learning outcomes and student satisfaction is lack of Mindful Learning Processes (MLP), a new term coined by the authors of this study. The authors define MLP as an online course that is based on four interconnected components (see Figure 1): 1) Learning Theory: Learning theories play a key role in any learning process. Anderson (2008) claims that theory allows and even forces educators to see the big picture and makes it possible to view their practice and their research from a broader perspective than envisioned from the murky trenches of their practice. This broader perspective helps educators make connections with the work of others, facilitates coherent frameworks and deeper understanding of their actions, and perhaps 297

Danny Glick and Roni Aviram<br />

In another meta-analysis comparing online and distance <strong>learning</strong> studies from 2000 through 2002<br />

(Ungerleider and Burns, 2003), 12 studies that have enough statistical information for inclusion into<br />

the meta-analysis were found. In this meta-analysis the researchers looked at the effectiveness of<br />

online versus traditional forms of instruction by focusing on two measures: achievement measures,<br />

and satisfaction ratings. The researchers found no difference between forms of instruction on grades,<br />

and a significantly negative effect (-0.509) of online instruction on student satisfaction (p < .0001).<br />

Ungerleider and Burns point out that students appear to perceive online instruction less favorably than<br />

traditional instruction, regardless of their test scores grades. In addition, the researchers also<br />

conducted in-depth narrative reviews of 25 studies that did not include enough statistical information<br />

for a meta-analysis. The 25 studies in the narrative reviews present a mixed picture of the<br />

effectiveness of online <strong>learning</strong>. While some studies reported significantly higher levels of<br />

achievements and student satisfaction with the traditional format, other studies showed a reversed<br />

difference. Ungerleider and Burns claim that the number of studies purporting to show an effect on<br />

one method over the other is small and there is nothing present in the studies reviewed to allow the<br />

researchers to make strong statements one way or the other.<br />

Table 1 presents a summary of the meta-analyses discussed in this chapter.<br />

Table 1: Summary of the meta-analyses<br />

Meta-Analysis Years What was Number of Effect Mean<br />

Measured Sizes Identified Effect Size<br />

US Department of Education<br />

(2009)<br />

1996-2008 Learning<br />

Outcomes<br />

51 +0.35 t<br />

+0.14 t<br />

Bernard et al. (2004) 1985-2002 Learning<br />

Outcomes<br />

318 -0.0100<br />

Bernard et al. (2004) 1985-2002 Attitude 262 -0.0812*<br />

Ungerleider and Burns<br />

(2003)<br />

2000-2002 Attitude 4 -0.509**<br />

Ungerleider and Burns 2000-2002 Learning<br />

12 0.000<br />

(2003)<br />

Outcomes<br />

* p < .001; **p < .0001; t Instruction combining online and face-to-face elements had a larger<br />

advantage relative to purely face-to-face instruction (+0.35) than did purely online instruction (+0.14).<br />

Thomas Russell’s No Significant Difference Website (www.nosignificantdifference.org)<br />

provides access to hundreds of research reports that document no significant difference as well as<br />

reports that do document significant difference in student outcomes between technology-enhanced<br />

teaching and face-to-face instruction. Analysis of the reports published on Russell’s Website found 42<br />

research papers comparing online <strong>learning</strong> with face-to-face instruction. Analysis of these research<br />

reports reveals that significant difference in favor of online <strong>learning</strong> was found in 13 research papers<br />

(30.9%). The remaining 29 research papers (69.1%) found no significant difference in favor of neither<br />

of the instruction modes.<br />

To sum up, the literature review suggests that in terms of achievement outcomes, online <strong>learning</strong> is<br />

no better than face-to-face instruction, and is some cases, inferior to classroom instruction. In terms of<br />

student satisfaction, a comparison of student satisfaction towards distance and classroom instruction<br />

reveals that there is a small negative but significant effect on overall attitude outcomes in favor of<br />

classroom instruction. Finally, the meta-analyses found a significant effect in favor of classroom<br />

instruction on retention outcomes.<br />

3. Research hypothesis<br />

The research hypothesis is that the main reason for the little impact online <strong>learning</strong> has on <strong>learning</strong><br />

outcomes and student satisfaction is lack of Mindful Learning Processes (MLP), a new term coined by<br />

the authors of this study. The authors define MLP as an online course that is based on four<br />

interconnected components (see Figure 1):<br />

1) Learning Theory: Learning theories play a key role in any <strong>learning</strong> process. Anderson (2008)<br />

claims that theory allows and even forces educators to see the big picture and makes it possible to<br />

view their practice and their research from a broader perspective than envisioned from the murky<br />

trenches of their practice. This broader perspective helps educators make connections with the work<br />

of others, facilitates coherent frameworks and deeper understanding of their actions, and perhaps<br />

297

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