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Alice Bird<br />

Reflecting on the feasibility study, the division of power still seemed to be split mainly between<br />

strategic management and academic staff. Project Board meetings frequently returned to discussions<br />

on issues associated with academic staff engagement in e-submission. The project Chair played a<br />

vital role in keeping the project on track in achieving its objectives. The role of the student union was<br />

mainly consultative rather than a force for change. However, there were early indicators of the<br />

increasing influence of the local Student Union through lobbying in response to a National Union of<br />

Student (NUS) Higher Education Campaign. Working in collaboration with the institutional Learning<br />

Development Unit, Mark My Words, Not My Name, NUS (2008), was translated into a<br />

recommendation for institutional implementation of anonymous marking of coursework.<br />

3.2 Pilot study<br />

The second phase of the e-submission project was initiated in September 2009, following on from the<br />

recommendations of the feasibility study. The stepping down of the Chair from the Project Board<br />

resulted in a Faculty Dean being appointed to fulfil this role.<br />

Preparation for the pilot study included the development of online support resources for staff and<br />

student participants prior to the start of the academic year. During August and September 2009,<br />

participating members of academic staff were recruited and identified specific module cohorts for the<br />

pilot. The pilot was implemented in 52 modules from a range of different programmes. A key aim was<br />

to ensure the pilot covered a diversity of subject disciplines, different cohort sizes and programme<br />

levels, different types of submissions (file types, sizes and single/multiple files) and range of student<br />

and staff levels of ICT competencies. In practice, although all Faculties participated in the pilot,<br />

engagement varied considerably with some Faculties involving whole subject areas, whilst others<br />

allowed self-nomination by individual members of staff. The latter tended to be techno-enthusiasts<br />

and this had to be taken into account when evaluating the pilot. Group and one-to-one hands-on<br />

training sessions were provided for participating staff in using the VLE assignment tool. In some<br />

cases, participating staff implemented e-submission for a single coursework assignment with one<br />

cohort, whilst others piloted e-submission with several cohorts in Semester 1 and Semester 2.<br />

Although the pilot required staff to use a specified submission tool, they were at liberty to determine<br />

how they marked coursework and provided feedback to students. Online help resources were<br />

provided for a range of methods for e-marking but instructions were also provided on how to batch<br />

submit coursework items for printing via the university print room.<br />

Evaluation of the pilot study focused on three key areas; submission, marking and feedback. The<br />

methods used included online questionnaires issued to participating staff and students. Students were<br />

invited to participate in a post-submission questionnaire, whilst members of staff were invited to<br />

complete pre- and post-submission questionnaires in order to assess any shifts in their perceptions<br />

after engaging with e-submission. Triangulation of questionnaire findings was achieved through<br />

analysis of staff and student support calls throughout the pilot and more general feedback collated by<br />

the Faculty and Student Union representatives on the Project Board.<br />

In parallel with the pilot study, technological development and performance testing was implemented.<br />

During the pilot, some additional requirements for augmentation of the VLE assignment tool emerged.<br />

In addition, the outcomes from a Higher Education Academy funded study at the University of<br />

Sheffield Hallam, Hepplestone et al (2010), focused on the use of a customisation of the tool that<br />

helped promote student engagement with feedback on assessment. A demonstration of the system to<br />

the Project Board and other members of academic staff resulted in a strong recommendation for<br />

acquisition of the customised version for any future phase of the project.<br />

The participant response rate to online questionnaires was 49% of academic staff (25) and 17% of<br />

students (167). The outcomes of the evaluation suggested that only a few members of academic staff<br />

in the pilot had prior experience of e-submission. Most staff and student respondents rated their levels<br />

of ICT confidence as confident or very confident. However, approximately 5% of staff had limited or<br />

no confidence and expressed some apprehension in engaging in the pilot. Some staff and students<br />

had experienced technical issues during the pilot but both staff and students agreed that there were<br />

benefits for students, in particular, with the submission stage of the process. The main benefits<br />

included savings on travel time and costs and enhanced ability to submit at anytime and from any<br />

location. Some staff also acknowledged benefits through faster receipt of submissions, although some<br />

of those who chose to print out submitted coursework disagreed with this view. Members of staff were<br />

much more divided on the benefits when taking into account other stages in the process. Some were<br />

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