Alaska Tuberculosis Program Manual - Epidemiology - State of Alaska

Evaluation
Evaluate case management activities. Patient care is never complete without the
evaluation component. In tuberculosis (TB) case management, the achievement of
desired outcomes must be evaluated so that services and activities can be improved and
TB treatment goals achieved. Evaluation is the outcome of the case management
process and should be continuous and ongoing.
Evaluation activities answer the following questions:
Were the TB treatment plan and control activities implemented in a timely
manner?
Were intermediate and expected outcomes achieved?
Was the patient satisfied with services or care?
Were the case manager and the team members satisfied with the plan and
outcomes?
The Alaska TB Program conducts monthly case management teleconferences
with PHNs. Call 907-269-8000 to schedule.
Evaluation Activities
To evaluate case management, perform the following activities:
Monitor the multidisciplinary care plan at least monthly
Identify strengths or weaknesses in the healthcare system
Conduct a case management teleconference at least every month with the
Alaska TB Program
Monitor case reporting and the contact investigation
Participate in cohort review 63
Monitor the treatment plan at least every month or more frequently depending on the
complexity of treatment and patient variables. Review the appropriateness of
interventions, as well as dates when intermediate and/or expected outcomes were
achieved. Pay attention to how rapidly the treatment plan was changed when the need
was identified. If the treatment plan has remained unchanged, determine the reason
why. 64
Identify strengths or weaknesses in the healthcare system that negatively or
positively affect the expected outcome. A good evaluation will lead to positive changes
for the patient and others.
A L A S K A T B P R O G R A M M A N U A L Case Management 10. 32
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