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<strong>Dow</strong> <strong>Corning</strong> <strong>Corporation</strong> <strong>Visual</strong> <strong>Identity</strong> <strong>Standards</strong><br />

ElECtroNIC mEDIa<br />

applICatIoNS<br />

JUNE 2009


table of Contents<br />

Introduction ........................................................................................................................................3<br />

Brand Elements overview ................................................................................................................4<br />

the Web Color palette.......................................................................................................................5<br />

the typefaces ....................................................................................................................................6<br />

the logotype and Signature<br />

Logotype – Minimum Size ...................................................................................................................7<br />

Signature for Web Use Only – Minimum Size .....................................................................................8<br />

Signature for Web Use Only – Construction, Clear Space and Placement ........................................9<br />

Logotype and Signature – Toray Lockup (Japan Only) .....................................................................10<br />

pBm E-mail Example .......................................................................................................................11<br />

PBM E-Mail – Enterprise: Logotype, Signature and Transformation Bar Placement .......................12<br />

PBM E-Mail – Design Elements ........................................................................................................13<br />

PBM E-Mail – Examples: Enterprise Level ........................................................................................14<br />

PBM E-Mail – Example: Industry Solutions.......................................................................................15<br />

PBM E-Mail – Industry Solutions: Lockup and Transformation Bar Placement ...............................16<br />

PBM E-Mail – Elements: Industry Solutions ......................................................................................17<br />

PBM E-Mail – Adapted to an E-Newsletter .......................................................................................18<br />

PBM E-Mail – Standard Elements .....................................................................................................19<br />

PBM E-Mail – Best Practices .............................................................................................................20<br />

PBM E-Mail – Disclosure Information ...............................................................................................21<br />

PBM E-Mail – Grid System ................................................................................................................22<br />

PBM E-Mail – Unacceptable Uses ....................................................................................................23<br />

Website Home page Example ........................................................................................................24<br />

Website Home Page – Elements .......................................................................................................25<br />

Website Home Page – Elements: Sizes, Fonts and Spacing ...........................................................26<br />

Web Section Example .....................................................................................................................27<br />

Web Section – Elements ....................................................................................................................28<br />

Web Section – Masthead Elements ..................................................................................................29<br />

Web Section – Body Copy Elements .................................................................................................30<br />

Web Section – Right Rail Elements ...................................................................................................31<br />

landing page Example ...................................................................................................................32<br />

Landing Page – Elements ..................................................................................................................33<br />

microsite Example ...........................................................................................................................34<br />

Microsite – Elements..........................................................................................................................35<br />

layout <strong>Standards</strong><br />

Layout <strong>Standards</strong> – Default Fonts .....................................................................................................36<br />

Layout <strong>Standards</strong> – Link Text ...........................................................................................................37<br />

Layout <strong>Standards</strong> – Bullets and Lists ................................................................................................38<br />

Layout <strong>Standards</strong> – Buttons ..............................................................................................................39<br />

Layout <strong>Standards</strong> – Formatting Images and PDFs ...........................................................................40<br />

Layout <strong>Standards</strong> – Footer Elements ................................................................................................41<br />

Unacceptable Layout Examples ........................................................................................................42<br />

Banner advertising<br />

External Banner Advertising Examples .............................................................................................43<br />

External Banner Advertising – Elements ...........................................................................................44<br />

<strong>Dow</strong> <strong>Corning</strong> Website Promotional Banner Examples ......................................................................45<br />

<strong>Dow</strong> <strong>Corning</strong> Website Promotional Banner – Elements....................................................................46<br />

Banner Advertising – Best Practices .................................................................................................47<br />

Banner Advertising – Best Practices .................................................................................................48<br />

Co-Branded/Joint Venture ..............................................................................................................49


Introduction<br />

These standards are one of six in<br />

the series, which include:<br />

• Basic Elements<br />

• <strong>Electronic</strong> Media Applications<br />

• Marketing Collateral Applications<br />

• Advertising Applications<br />

• Corporate <strong>Identity</strong> Applications<br />

• Exhibit Applications<br />

The electronic media applications detailed in this section reflect our brand standards for typography,<br />

color, logotype use and other elements. For more detailed information about these basic standards, be<br />

sure to consult <strong>Dow</strong> <strong>Corning</strong> <strong>Visual</strong> <strong>Identity</strong> <strong>Standards</strong> – Basic Elements.<br />

Studying the fundamentals covered in <strong>Dow</strong> <strong>Corning</strong> <strong>Visual</strong> <strong>Identity</strong> <strong>Standards</strong> – Basic Elements will<br />

provide you the know-how to accurately design for all kinds of <strong>Dow</strong> <strong>Corning</strong> communications, including<br />

the specific electronic media applications contained in this document.<br />

If you have questions about any of the rules and applications presented here, please contact<br />

Global Corporate Communications via phone or e-mail:<br />

+1 989 496 8324<br />

g1media@dowcorning.com<br />

3 <strong>Dow</strong> <strong>Corning</strong> <strong>Visual</strong> <strong>Identity</strong> <strong>Standards</strong> › <strong>Electronic</strong> media applications


Brand Elements overview<br />

1<br />

Corporate Colors<br />

2<br />

Corporate Typefaces<br />

3<br />

<strong>Dow</strong> <strong>Corning</strong> Signature<br />

4<br />

Industry Solutions Lockup<br />

5<br />

Transformation Bar<br />

6<br />

Imagery<br />

We help you invent the future has been<br />

translated into a variety of languages. Note that<br />

only the tagline can be translated. Contact your<br />

<strong>Dow</strong> <strong>Corning</strong> representative for more information.<br />

Our visual identity is made up of several key elements that are used consistently throughout all communications.<br />

Through the rest of this document, you will see usage standards for all the elements shown below.<br />

4 <strong>Dow</strong> <strong>Corning</strong> <strong>Visual</strong> <strong>Identity</strong> <strong>Standards</strong> › <strong>Electronic</strong> media applications<br />

1<br />

Times New Roman Regular<br />

Times New Roman Italic<br />

Times New Roman Bold<br />

Times New Roman Bold Italic<br />

2<br />

6<br />

Arial Regular<br />

Arial Italic<br />

arial Bold<br />

Arial Bold Italic<br />

3 4<br />

5<br />

For Position Only<br />

For Position Only<br />

For Position Only<br />

Arial Narrow Regular<br />

Arial Narrow Italic<br />

Arial Narrow Bold<br />

Arial Narrow Bold Italic<br />

For Position Only


the Web Color palette<br />

Use no more than three or four colors,<br />

including black. (Shade variations within a<br />

color family are acceptable – e.g., dark teal<br />

and light teal versus orange and yellow.)<br />

Use the following color palette to select<br />

colors for fonts, backgrounds, lines and<br />

tables. (Colors in photos do not have to<br />

be limited to the color palette.)<br />

1<br />

Teal and gray are the primary colors of our<br />

identity system. Any shade of these colors<br />

can be used.<br />

The neutral colors, white and black, supplement<br />

the color palette. Black is used primarily in<br />

typography, and white (white space) brings<br />

sophistication to our communications.<br />

2<br />

Use these secondary colors and<br />

any shade of these colors.<br />

3<br />

When using the <strong>Dow</strong> <strong>Corning</strong> Toray or<br />

XIAMETER ® brand logo, you may use blue<br />

or orange as another secondary color.<br />

You can select from a palette of secondary colors in addition to our brand’s primary teals and grays.<br />

5 <strong>Dow</strong> <strong>Corning</strong> <strong>Visual</strong> <strong>Identity</strong> <strong>Standards</strong> › <strong>Electronic</strong> media applications<br />

tEal<br />

RGB R 8 G 148 B 143<br />

HEXADECIMAL 08948F<br />

lIGHt tEal<br />

RGB R 227 G 246 B 246<br />

HEXADECIMAL E3F6F6<br />

WHItE<br />

RGB R 255 G 255 B 255<br />

HEXADECIMAL FFFFFF<br />

1<br />

taN<br />

RGB R 231 G 225 B 215<br />

HEXADECIMAL E7E1D7<br />

roYal BlUE<br />

RGB R 77 G 142 B 203<br />

HEXADECIMAL 4D8ECB<br />

DarK BlUE<br />

RGB R 32 G 105 B 148<br />

HEXADECIMAL 206994<br />

2<br />

BlUE<br />

RGB R 3 G 78 B 162<br />

HEXADECIMAL 034EA2<br />

3<br />

GraY<br />

RGB R 102 G 102 B 102<br />

HEXADECIMAL 666666<br />

DarK GraY<br />

RGB R 51 G 51 B 51<br />

HEXADECIMAL 333333<br />

BlaCK<br />

RGB R 0 G 0 B 0<br />

HEXADECIMAL 000000<br />

GrEEN<br />

RGB R 153 G 204 B 210<br />

HEXADECIMAL 99CCD2<br />

pUrplE<br />

RGB R 128 G 0 B 128<br />

HEXADECIMAL 800080<br />

rED<br />

RGB R 255 G 102 B 102<br />

HEXADECIMAL FF6666<br />

oraNGE<br />

RGB R 255 G 153 B 0<br />

HEXADECIMAL FF9900


the typefaces<br />

The sans-serif typeface Arial is recommended<br />

for use online. The serif typeface Times New<br />

Roman is also allowed for use online provided<br />

it is no less than 14 pixels in height.<br />

text Images<br />

Text images should be avoided as much as<br />

possible for several reasons:<br />

• The website is translated into several<br />

languages, so you will need to provide<br />

multiple images instead of one, in case the<br />

page is translated.<br />

• If you use such graphics, search engines will<br />

NOT pick up the text included in the image.<br />

• If you do have keywords in the graphic, make<br />

sure they are written somewhere else on the<br />

page as well.<br />

• Some visitors with slower connections may<br />

disable the image feature on their browser. In<br />

this case, they will not see the image, but just<br />

the ALT text. If the image is clickable, or if it<br />

conveys major information, make sure the ALT<br />

text compensates for the loss of the graphic.<br />

Consistent typography is an important element of our brand identity system. For consistency in all online<br />

applications, we recommend Arial as the primary font.<br />

arial 123AaBbCc&?!<br />

123aaBbCc&?!<br />

Times New Roman 123AaBbCc&?!<br />

123AaBbCc&?!<br />

Character languages: When a character language is required, use Arial Unicode MS.<br />

6 <strong>Dow</strong> <strong>Corning</strong> <strong>Visual</strong> <strong>Identity</strong> <strong>Standards</strong> › <strong>Electronic</strong> media applications<br />

123AaBbCc&?!<br />

123AaBbCc&?!<br />

123AaBbCc&?!<br />

123AaBbCc&?!


logotype –<br />

minimum Size<br />

“<strong>Dow</strong> <strong>Corning</strong>” needs to be legible<br />

on a 1024 x 768-pixel screen.<br />

1<br />

The preferred size for the width of<br />

the logotype is 108 pixels.<br />

2<br />

The minimum size allowed for the width of the<br />

logotype is 81 pixels. However, in extreme<br />

cases where the logotype is used in an online<br />

advertising placement, it can be as small as<br />

70 pixels providing “<strong>Dow</strong> <strong>Corning</strong>” is legible.<br />

Use only official reproduction artwork<br />

in RGB color space.<br />

animation<br />

The <strong>Dow</strong> <strong>Corning</strong> logotype may be animated<br />

provided it is not distorted and the animation does<br />

not violate any of the <strong>Dow</strong> <strong>Corning</strong> <strong>Visual</strong> <strong>Identity</strong><br />

<strong>Standards</strong>. You may fade the logotype in and out<br />

or move it around on the page. However, at the<br />

end of the animation, the logotype must reside in<br />

one of the approved positions. Positions include<br />

the lower left, lower right, upper left or upper right<br />

of your application. In cases where the logotype<br />

is the only element, you may also center it.<br />

Use of the logotype as a link to<br />

dowcorning.com from External Websites<br />

Outside companies, such as suppliers and<br />

customers, as well as organizations, can request<br />

permission to use the <strong>Dow</strong> <strong>Corning</strong> logotype<br />

to link to our website. Should this happen,<br />

please follow the corporate policy for external<br />

use of the <strong>Dow</strong> <strong>Corning</strong> name and logotype.<br />

Online applications require careful use of the <strong>Dow</strong> <strong>Corning</strong> logotype. Protect the logotype’s legibility by keeping<br />

its width larger than the minimum 81 pixels.<br />

108 pixels<br />

1 2<br />

7 <strong>Dow</strong> <strong>Corning</strong> <strong>Visual</strong> <strong>Identity</strong> <strong>Standards</strong> › <strong>Electronic</strong> media applications<br />

81 pixels


Signature for Web Use<br />

only – minimum Size<br />

To maintain the legibility of the tagline,<br />

use the <strong>Dow</strong> <strong>Corning</strong> Signature that<br />

is optimized for use online.<br />

1<br />

The preferred size for the width of the<br />

<strong>Dow</strong> <strong>Corning</strong> Signature is 274 pixels.<br />

2<br />

The minimum size allowed for the width<br />

of the <strong>Dow</strong> <strong>Corning</strong> Signature is 205<br />

pixels, which ensures that “<strong>Dow</strong> <strong>Corning</strong>”<br />

is legible on a 1024 x 768-pixel screen.<br />

Use only official reproduction artwork<br />

in RGB color space.<br />

To keep the tagline legible, use the online version of the <strong>Dow</strong> <strong>Corning</strong> Signature.<br />

8 <strong>Dow</strong> <strong>Corning</strong> <strong>Visual</strong> <strong>Identity</strong> <strong>Standards</strong> › <strong>Electronic</strong> media applications<br />

1<br />

2<br />

205 pixels<br />

274 pixels


Signature for Web Use<br />

Only – Construction, Clear<br />

Space and placement<br />

To maintain the legibility of the tagline,<br />

use the <strong>Dow</strong> <strong>Corning</strong> Signature that<br />

is optimized for use online.<br />

1<br />

The construction of the logotype is similar to<br />

the standard <strong>Dow</strong> <strong>Corning</strong> Signature, but with<br />

a change in proportions of the tagline to the<br />

logotype. Please be sure to use the correct<br />

logotype in online applications.<br />

The clear space around the entire lockup is X,<br />

where X is equal to the height of the black bar<br />

in the logotype.<br />

The rightmost part of the <strong>Dow</strong> <strong>Corning</strong><br />

Signature is considered the period and<br />

not the trademark symbol.<br />

2<br />

In most applications, the <strong>Dow</strong> <strong>Corning</strong><br />

Signature should be placed in the upper left<br />

corner and “above the fold” at all times on<br />

a 1024 x 768-pixel screen. See examples<br />

later in this book for interactive applications.<br />

A special version of the <strong>Dow</strong> <strong>Corning</strong> Signature ensures legibility in online applications.<br />

9 <strong>Dow</strong> <strong>Corning</strong> <strong>Visual</strong> <strong>Identity</strong> <strong>Standards</strong> › <strong>Electronic</strong> media applications<br />

1<br />

2<br />

0.6X<br />

0.6X<br />

0.3X


logotype and Signature –<br />

toray lockup (Japan only)<br />

The <strong>Dow</strong> <strong>Corning</strong> Toray logotype is always<br />

used in place of the <strong>Dow</strong> <strong>Corning</strong> logotype<br />

on applications produced for Japan. The<br />

logo should be placed in the upper left<br />

corner and “above the fold” at all times on<br />

a 1024 x 768-pixel screen.<br />

1<br />

The preferred size for the width of the<br />

<strong>Dow</strong> <strong>Corning</strong> Toray logotype lockup is<br />

108 pixels.<br />

2<br />

The minimum size allowed for the width of<br />

the <strong>Dow</strong> <strong>Corning</strong> Toray logotype lockup is<br />

81 pixels. “<strong>Dow</strong> <strong>Corning</strong>” needs to be legible<br />

on a 1024 x 768-pixel screen.<br />

3<br />

The preferred size for the width of the<br />

<strong>Dow</strong> <strong>Corning</strong> Toray Signature is 274 pixels.<br />

4<br />

The minimum size allowed for the width of<br />

the <strong>Dow</strong> <strong>Corning</strong> Toray Signature is 205<br />

pixels, which ensures that “<strong>Dow</strong> <strong>Corning</strong>”<br />

is legible on a 1024 x 768-pixel screen.<br />

When using the <strong>Dow</strong> <strong>Corning</strong> Toray<br />

Signature, the same construction and clear<br />

space rules apply. Do not translate the<br />

tagline in the <strong>Dow</strong> <strong>Corning</strong> Toray Signature.<br />

Use only official reproduction artwork<br />

in RGB color space.<br />

In applications produced for Japan, the <strong>Dow</strong> <strong>Corning</strong> logotype is always replaced with the<br />

<strong>Dow</strong> <strong>Corning</strong> Toray logotype.<br />

108 pixels<br />

1 2<br />

10 <strong>Dow</strong> <strong>Corning</strong> <strong>Visual</strong> <strong>Identity</strong> <strong>Standards</strong> › <strong>Electronic</strong> media applications<br />

3<br />

4<br />

205 pixels<br />

274 pixels<br />

81 pixels


pBm E-mail Example<br />

Before you consult with an agency or<br />

begin building a PBM e-mail campaign,<br />

it is highly recommended that you<br />

contact your <strong>Dow</strong> <strong>Corning</strong> e-marketing<br />

specialist for assistance and direction.<br />

permission-Based marketing (pBm) e-mails provide an effective way to reach customers and link them to<br />

information in dowcorning.com.<br />

If you are having difficulty viewing this e-mail, click here.<br />

VOLORE | DOLORTIE | CON VELIqUAM | SIM VELIqUI BLAM | ILISILA FEUGAIT EX | EROS NOS<br />

Doloubor luscipy lipesum Dorem<br />

Dionsenit lorem Consequam lipsum<br />

Ilit illaorem dio euipit lam, se dolendr erostis accum atet acipit adigna at<br />

aciliqu ismodip sustie feumsan ex egait luptat, qui tincil illa at. Ut ut ad min<br />

ercillan ea feuissecte mod mx ex prat con enim ilit ipit autat, sum atin volore<br />

magnism olobor susto eraesto odip<br />

lorem Consequam lipsum<br />

Ilit illaorem dio euipit lam, se dolendr erostis accum atet acipit adigna at<br />

aciliqu ismodip sustie feumsan ex egait luptat, qui tincil illa at. Ut ut ad min<br />

ercillan ea feuissecte mod mx ex prat con enim ilit ipit autat, sum atin volore<br />

magnism olobor susto eraesto odip<br />

lorem Consequam lipsum<br />

• Lorem Ipsum Dorem Lorem<br />

• Lorem Ipsum Dorem Lipsum Dorem<br />

• Lorem Ipsum Dorem Dor Lipsum Dorem Dor Lipsum<br />

• Lorem Ipsum Dorem Lipsum Dorem<br />

• Lorem Ipsum Dorem Dor Lipsum Dorem Dor Lipsum<br />

• Lorem Ipsum Dorem Lipsum Dorem<br />

<strong>Dow</strong> <strong>Corning</strong> <strong>Corporation</strong>, Attention WebMail, 2200 W. Salzburg Road, Midland, MI 48686-0994, United States<br />

Please add exactsolutions@dowcorning.biz to your address book to ensure proper delivery.<br />

If you do not wish to receive e-mail communications from <strong>Dow</strong> <strong>Corning</strong>, you may unsubscribe from this<br />

e-mail newsletter or unsubscribe from all e-mail newsletters at any time. View privacy policy.<br />

<strong>Dow</strong> <strong>Corning</strong> is a registered trademark of <strong>Dow</strong> <strong>Corning</strong> <strong>Corporation</strong>. We help you invent the future is a<br />

trademark of <strong>Dow</strong> <strong>Corning</strong> <strong>Corporation</strong>. © 2009 <strong>Dow</strong> <strong>Corning</strong> <strong>Corporation</strong>. All rights reserved.<br />

11 <strong>Dow</strong> <strong>Corning</strong> <strong>Visual</strong> <strong>Identity</strong> <strong>Standards</strong> › <strong>Electronic</strong> media applications<br />

Lor sum zzrit aliscidui bla at lorem<br />

adigna feugait utility lipsum solity<br />

Lor sum zzrit aliscidui bla at lorem<br />

adigna feugait utility lipsum solity<br />

LOR SUM ZRIT ALISCIDUI LOLIT<br />

lorem Ipsum Dorem<br />

Lor sum zzrit aliscidui bla at lorem<br />

adigna feugait utility lipsum solity<br />

Lor sum zzrit aliscidui bla at lorem<br />

adigna feugait utility lipsum solity


pBm E-mail – Enterprise:<br />

Logotype, Signature and<br />

transformation Bar placement<br />

Industry research suggests that most people<br />

preview e-mails in their preview panes and<br />

increasingly on mobile devices. Always place<br />

the <strong>Dow</strong> <strong>Corning</strong> Signature or Industry Solutions<br />

lockup in the top section of the e-mail to<br />

increase the chances of the e-mail being read.<br />

1<br />

The preferred direction of the Transformation<br />

Bar for online applications is shown here. In this<br />

position, the teal end of the Transformation Bar is<br />

aligned with the outside edge of the <strong>Dow</strong> <strong>Corning</strong><br />

logotype. Use this directional lockup when the<br />

Transformation Bar and <strong>Dow</strong> <strong>Corning</strong> Signature<br />

are used together.<br />

2<br />

Optionally, you can use the Transformation<br />

Bar with logotype and tagline lockup in<br />

the top section in either direction.<br />

3<br />

Optionally, you can use the <strong>Dow</strong> <strong>Corning</strong><br />

logotype at the top of the PBM e-mail<br />

instead of the <strong>Dow</strong> <strong>Corning</strong> Signature. In<br />

this position, make sure the teal end of<br />

the Transformation Bar is aligned with the<br />

outside edge of the <strong>Dow</strong> <strong>Corning</strong> logotype.<br />

Use the Transformation Bar with tagline.<br />

When these elements are used together in the<br />

same e-mail, they must be the same height, even<br />

when separated.<br />

Match the orientation of the Transformation Bar with the orientation of the <strong>Dow</strong> <strong>Corning</strong> Signature.<br />

12 <strong>Dow</strong> <strong>Corning</strong> <strong>Visual</strong> <strong>Identity</strong> <strong>Standards</strong> › <strong>Electronic</strong> media applications<br />

1<br />

CoNtENt arEa<br />

3<br />

2<br />

CoNtENt arEa<br />

The gray boxes are for illustrative<br />

purposes only. Do not reproduce.


pBm E-mail –<br />

Design Elements<br />

1<br />

Include text at the top of the page that<br />

provides the recipient with the option of<br />

viewing a Web-hosted version of the e-mail.<br />

Include a value proposition directly below.<br />

2<br />

The <strong>Dow</strong> <strong>Corning</strong> Signature can be placed<br />

on either the left or right side of this space.<br />

You can optionally use the Transformation<br />

Bar with logotype and tagline lockup in<br />

this space. Either should be clickable and<br />

link back to the website home page.<br />

3<br />

This optional navigation bar may be modified.<br />

4<br />

The Transformation Bar should be used<br />

in this preferred direction and always on a<br />

white background. If, however, you place the<br />

Transformation Bar in the header, do not repeat<br />

the use of the Transformation Bar at the bottom.<br />

5<br />

Disclosure area elements are described on<br />

page 21.<br />

6<br />

The background of the e-mail, or legal frame, is<br />

a tint of one of the colors in the color palette. Be<br />

sure that the chosen color does not overpower<br />

the rest of the design.<br />

7<br />

The call-to-action rail includes text and image<br />

or graphics areas.<br />

refer to the layout standards beginning<br />

on page 19 for guidance on how to format<br />

the elements in the content area.<br />

The architecture of our standard e-mail allows customization while also building in consistency.<br />

Use the call-to-action rail to promote offers or more information.<br />

If you are having difficulty viewing this e-mail, click here.<br />

13 <strong>Dow</strong> <strong>Corning</strong> <strong>Visual</strong> <strong>Identity</strong> <strong>Standards</strong> › <strong>Electronic</strong> media applications<br />

3<br />

4<br />

1<br />

2<br />

5<br />

6<br />

ImaGE or GrapHICS arEa<br />

CoNtENt arEa<br />

650 pixels<br />

ValUE propoSItIoN arEa<br />

NaVIGatIoN<br />

DISCloSUrE arEa<br />

LEGAL FRAME<br />

tEXt arEa<br />

ImaGE or<br />

GrapHICS<br />

arEa<br />

tEXt arEa<br />

7<br />

The gray boxes and grid lines are for<br />

illustrative purposes only. Do not reproduce.


pBm E-mail –<br />

Examples: Enterprise level<br />

1<br />

Here is an example of a PBM e-mail with the<br />

Transformation Bar used at the top.<br />

2<br />

When communications are not of a marketing<br />

nature, but need to be more one-on-one, use an<br />

HTML letter. Adding a signature adds a personal<br />

touch to the communication.<br />

Enterprise-level PBM e-mail templates include promotional and letter formats.<br />

If you are having difficulty viewing this e-mail, click here.<br />

VOLORE | DOLORTIE | CON VELIqUAM | SIM VELIqUI BLAM | ILISILA FEUGAIT EX | EROS NOS<br />

Doloubor luscipy lipesum Dorem<br />

Dionsenit lorem Consequam lipsum<br />

Ilit illaorem dio euipit lam, se dolendr erostis accum atet acipit adigna at<br />

aciliqu ismodip sustie feumsan ex egait luptat, qui tincil illa at. Ut ut ad min<br />

ercillan ea feuissecte mod mx ex prat con enim ilit ipit autat, sum atin volore<br />

magnism olobor susto eraesto odip<br />

lorem Consequam lipsum<br />

Ilit illaorem dio euipit lam, se dolendr erostis accum atet acipit adigna at<br />

aciliqu ismodip sustie feumsan ex egait luptat, qui tincil illa at. Ut ut ad min<br />

ercillan ea feuissecte mod mx ex prat con enim ilit ipit autat, sum atin volore<br />

magnism olobor susto eraesto odip<br />

lorem Consequam lipsum<br />

• Lorem Ipsum Dorem Lorem<br />

• Lorem Ipsum Dorem Lipsum Dorem<br />

• Lorem Ipsum Dorem Dor Lipsum Dorem Dor Lipsum<br />

• Lorem Ipsum Dorem Lipsum Dorem<br />

• Lorem Ipsum Dorem Dor Lipsum Dorem Dor Lipsum<br />

• Lorem Ipsum Dorem Lipsum Dorem<br />

<strong>Dow</strong> <strong>Corning</strong> <strong>Corporation</strong>, Attention WebMail, 2200 W. Salzburg Road, Midland, MI 48686-0994, United States<br />

Please add exactsolutions@dowcorning.biz to your address book to ensure proper delivery.<br />

If you do not wish to receive e-mail communications from <strong>Dow</strong> <strong>Corning</strong>, you may unsubscribe from this<br />

e-mail newsletter or unsubscribe from all e-mail newsletters at any time. View privacy policy.<br />

<strong>Dow</strong> <strong>Corning</strong> is a registered trademark of <strong>Dow</strong> <strong>Corning</strong> <strong>Corporation</strong>. We help you invent the future is a<br />

trademark of <strong>Dow</strong> <strong>Corning</strong> <strong>Corporation</strong>. © 2009 <strong>Dow</strong> <strong>Corning</strong> <strong>Corporation</strong>. All rights reserved.<br />

Lor sum zzrit aliscidui bla at lorem<br />

adigna feugait utility lipsum solity<br />

Lor sum zzrit aliscidui bla at lorem<br />

adigna feugait utility lipsum solity<br />

LOR SUM ZRIT ALISCIDUI LOLIT<br />

lorem Ipsum Dorem<br />

Lor sum zzrit aliscidui bla at lorem<br />

adigna feugait utility lipsum solity<br />

Lor sum zzrit aliscidui bla at lorem<br />

adigna feugait utility lipsum solity<br />

1 2<br />

14 <strong>Dow</strong> <strong>Corning</strong> <strong>Visual</strong> <strong>Identity</strong> <strong>Standards</strong> › <strong>Electronic</strong> media applications<br />

Obore te veniam iureros,<br />

Nummod eui bla facin ulluptat, cortis nit wis alit diamet lobore consequatue facidunt iusciliquat, quisit<br />

volore mod del ut at. Duis adit dionulput am, sustis dolent lorperosto euis num dolore tisi tie vulla<br />

faccummy non vulput nullaor sequat.<br />

Gue er senit, summy nulputat dolorem nummod ming ex eugiatuerit velent del<br />

esenit amcore cortisl ullum ing eumsan velesenibh exerili quatem iustion veliquat la<br />

facipisis alis autat. Dunt praessi.<br />

Ommy nisisl doloborerat, volore del digna faccums andit, corer si er adip et do erostio<br />

consenit nis nosto et ipisisi.<br />

Pit, con hendiam, con ullam, corem iriusting eugait augiam nim digna feu feum<br />

veros adiat, secte faccum ilismod ex ea consect etumsan veliquat in et, quis dion vent<br />

la adit in ut nit aut dolesse quiscipsum ea faci er si.<br />

Ut nonummod dolobore dolorem doloreet irilis nosto core feuisi.<br />

Periuscipsum inim dolor ilit, qui blandreet iniscipisit ip eril do etum illa faci<br />

ea conullandit niat veliquat aute feu feu faccums andreet vendreet vel ut vullan vullut<br />

laorem dignim ex exercipsum quametum zzrilluptat incilis cinisl ut wisi blan ullut<br />

ad tet la feumsan diamconse vullametue venibh et, consed eugiam init, voloreet<br />

la ad modolum ea ad dolore faccum vel ullum doluptatum quisit utpatio conum<br />

eu feumsan vulputate ercinci duisit alis nostie tatiniatisi. Cidunt autpatinis exerilit<br />

amet at wis alit, si.<br />

Wis ad tatum dolore magnis alit, quamcommy num dolessi.Ud tetuero<br />

cortion sequatet ulput volute doluptatinci tis essit augait, sim acipissisi tis dolut ad<br />

modit nonsecte etummodolore tat, voloreraese doloreetum dolorem ametuero enit<br />

auguercilit dolobore dunt aliquis non estie facilis num quam quis ea facincidui tin hent<br />

accumsa ndreetum vullaore volenis euis alis nulputpat vel incilis aliqui ea accumsan<br />

velit adit, venim dolor<br />

Ed essi. Obore tem zzrilis modigna feugiat. Ut landrerat incm acipissisi tis dolut ad modit nonsecte<br />

non estie facilis num quam quis ea facincidui tin hent accumsa ndreetum vullaore volenis euis alis<br />

nulputpat vel incili et amet nonse.<br />

Lorem I. Psium<br />

If you are having difficulty viewing this e-mail, click here.<br />

<strong>Dow</strong> <strong>Corning</strong> <strong>Corporation</strong>, Attention WebMail, 2200 W. Salzburg Road, Midland, MI 48686-0994, United States<br />

Please add exactsolutions@dowcorning.biz to your address book to ensure proper delivery.<br />

If you do not wish to receive e-mail communications from <strong>Dow</strong> <strong>Corning</strong>, you may unsubscribe from<br />

this e-mail newsletter or unsubscribe from all e-mail newsletters at any time. View privacy policy.<br />

<strong>Dow</strong> <strong>Corning</strong> is a registered trademark of <strong>Dow</strong> <strong>Corning</strong> <strong>Corporation</strong>. We help you invent the future is a trademark<br />

of <strong>Dow</strong> <strong>Corning</strong> <strong>Corporation</strong>. © 2009 <strong>Dow</strong> <strong>Corning</strong> <strong>Corporation</strong>. All rights reserved.


pBm E-mail –<br />

Example: Industry Solutions<br />

Here is an example of a <strong>Dow</strong> <strong>Corning</strong> e-mail promoting an industry solution.<br />

On the next page, you will see the underlying structure for these kinds of e-mails.<br />

If you are having difficulty viewing this e-mail, click here.<br />

VOLORE | DOLORTIE | CON VELIqUAM | SIM VELIqUI BLAM | ILISILA FEUGAIT EX | EROS NOS<br />

mincilis eum zzriusc ipsumsan esed<br />

magnit incilis nonsequ amconsent.<br />

Nulla facilla con vero core vent loborem adio ex<br />

essed tate mod elit lum exer susci tie tat, con et<br />

at dunt vero esto et laore deliquatie modolenibh<br />

exer iustie min utpat nullandre dit dolobor in vercil<br />

ullaortisi.<br />

Tet wis nibh ea ad dolor ip eu faccum dipisi eu feu<br />

facillam duis alissi. Eliquismod tat ad dunt utat<br />

nonsectem vel ipsuscil utatumsandre ero dolore<br />

magnim eros nostrud tionse elenit atueratie vel<br />

dion henisi blaorperci blam do consectet, vero dolenim volore min vel ea con<br />

ut et wis exer in estrud euisl et, consed dunt vendrer iure magna corerciliqui<br />

esto od ero essi.<br />

patie min hendiatue tatat venim dolent autem esequamet<br />

• Wisit praessim quiscillan<br />

• Veros adip eu faccumsan<br />

• Henibh elesequamet, ver i<br />

• Exerosto con eliquat, sum<br />

• Alismod et, velis numsan ut exeraestrud<br />

• El ut amcommy nim veliquisi.<br />

olorem diam estie euisit?<br />

quatio ex eraesse quipsum velit augait. Nullum delenim ilit autat. Ut lum dit<br />

nos augait alit, consequat. Uscil ero odoluptat. Ut nonsequ ipiscin cillaor inis<br />

ex eugiamet, si.<br />

15 <strong>Dow</strong> <strong>Corning</strong> <strong>Visual</strong> <strong>Identity</strong> <strong>Standards</strong> › <strong>Electronic</strong> media applications<br />

lorEm<br />

Osto eu feumsan dreetum zzrit il<br />

Essed min henibh elestin ut nullam<br />

IpSUm<br />

• Aliquis autet prat.<br />

• Ut praestin ver sustrud<br />

modolessim irit, con utpat.<br />

<strong>Dow</strong> <strong>Corning</strong> <strong>Corporation</strong>, Attention WebMail, 2200 W. Salzburg Road, Midland, MI 48686-0994, United States<br />

Please add exactsolutions@dowcorning.biz to your address book to ensure proper delivery.<br />

If you do not wish to receive e-mail communications from <strong>Dow</strong> <strong>Corning</strong>, you may unsubscribe from this<br />

e-mail newsletter or unsubscribe from all e-mail newsletters at any time. View privacy policy.<br />

<strong>Dow</strong> <strong>Corning</strong> is a registered trademark of <strong>Dow</strong> <strong>Corning</strong> <strong>Corporation</strong>. We help you invent the future is a<br />

trademark of <strong>Dow</strong> <strong>Corning</strong> <strong>Corporation</strong>. © 2009 <strong>Dow</strong> <strong>Corning</strong> <strong>Corporation</strong>. All rights reserved.


pBm E-mail –<br />

Industry Solutions:<br />

lockup and transformation<br />

Bar placement<br />

Industry research suggests that most people<br />

preview e-mails in their preview panes and<br />

increasingly on mobile devices. Always place<br />

the <strong>Dow</strong> <strong>Corning</strong> Signature or Industry Solutions<br />

lockup in the top section of the e-mail to<br />

increase the chances of the e-mail being read.<br />

1<br />

The preferred direction of the Transformation<br />

Bar for online applications is shown here. In<br />

this position, the teal end of the Transformation<br />

Bar is aligned with the outside edge of the<br />

<strong>Dow</strong> <strong>Corning</strong> Industry Solutions lockup.<br />

2<br />

Optionally, you can use the Transformation<br />

Bar in the opposite direction. In this<br />

position, make sure the teal end of the<br />

Transformation Bar is aligned with the<br />

outside edge of the <strong>Dow</strong> <strong>Corning</strong> Industry<br />

Solutions lockup. Use the Transformation<br />

Bar with tagline in these situations.<br />

When these elements are used together<br />

in the same e-mail, they must be the<br />

same height, even when separated.<br />

Match the orientation of the Transformation Bar with the orientation of the <strong>Dow</strong> <strong>Corning</strong> Industry Solutions lockup.<br />

16 <strong>Dow</strong> <strong>Corning</strong> <strong>Visual</strong> <strong>Identity</strong> <strong>Standards</strong> › <strong>Electronic</strong> media applications<br />

1<br />

CoNtENt arEa<br />

2<br />

CoNtENt arEa<br />

The gray boxes are for illustrative<br />

purposes only. Do not reproduce.


pBm E-mail –<br />

Elements: Industry Solutions<br />

1<br />

Include text at the top of the page that provides<br />

the recipient with the option of viewing a Webhosted<br />

version of the e-mail. Include a value<br />

proposition directly below.<br />

2<br />

This header area is reserved for images,<br />

graphics and the Industry Solutions lockup.<br />

The Industry Solutions lockup can be placed<br />

on the left or the right side.<br />

3<br />

This optional navigation bar may be modified.<br />

4<br />

The Transformation Bar may be used in this<br />

optional direction and always on a white<br />

background. Be sure the bar flows according<br />

to the standards on page 12.<br />

5<br />

Disclosure area elements are described on<br />

page 21.<br />

6<br />

The background of the e-mail, or legal frame,<br />

is a tint of one of the colors in the color<br />

palette. Be sure that the chosen color does<br />

not overpower the rest of the design.<br />

7<br />

The call-to-action rail should include<br />

related resources, an image or graphics<br />

area and a text area.<br />

refer to the layout standards beginning<br />

on page 19 for guidance on how to format<br />

the elements in the content area.<br />

Our spectrum of Industry Solutions shares a consistent template for PBM e-mails. Refer to <strong>Dow</strong> <strong>Corning</strong> <strong>Visual</strong><br />

<strong>Identity</strong> <strong>Standards</strong> – Basic Elements for details on Industry Solutions Signatures, logotype lockups and more.<br />

If you are having difficulty viewing this e-mail, click here.<br />

17 <strong>Dow</strong> <strong>Corning</strong> <strong>Visual</strong> <strong>Identity</strong> <strong>Standards</strong> › <strong>Electronic</strong> media applications<br />

1<br />

2<br />

3<br />

4<br />

5<br />

6<br />

ImaGE or GrapHICS arEa<br />

CoNtENt arEa<br />

650 pixels<br />

ValUE propoSItIoN arEa<br />

NaVIGatIoN<br />

DISCloSUrE arEa<br />

LEGAL FRAME<br />

rElatED rESoUrCES<br />

ImaGE or<br />

GrapHICS<br />

arEa<br />

tEXt arEa<br />

7<br />

The gray boxes and grid lines are for<br />

illustrative purposes only. Do not reproduce.


pBm E-mail –<br />

adapted to an E-Newsletter<br />

A PBM e-mail can be adapted to an<br />

e-newsletter using similar elements.<br />

1<br />

The header can be customized by adding<br />

graphics or photos. Be sure to allow<br />

for the appropriate clear space around<br />

the <strong>Dow</strong> <strong>Corning</strong> Signature or Industry<br />

Solutions lockup.<br />

Before you consult with an agency or begin<br />

building an e-newsletter campaign, it is<br />

highly recommended that you contact your<br />

<strong>Dow</strong> <strong>Corning</strong> e-marketing specialist for<br />

assistance and direction. They can assist<br />

you in understanding your hosting options.<br />

The e-newsletter design provides another way to customize the format to your specific Industry Solutions.<br />

Doloubor luscipy lipesum Dorem<br />

Dionsenit lorem Consequam lipsum<br />

Ilit illaorem dio euipit lam, se dolendr erostis accum atet acipit adigna at<br />

aciliqu ismodip sustie feumsan ex egait luptat, qui tincil illa at. Ut ut ad min<br />

ercillan ea feuissecte mod mx ex prat con enim ilit ipit autat, sum atin volore<br />

magnism olobor susto eraesto odip<br />

lorem Consequam lipsum<br />

Ilit illaorem dio euipit lam, se dolendr erostis accum atet acipit adigna at<br />

aciliqu ismodip sustie feumsan ex egait luptat, qui tincil illa at. Ut ut ad min<br />

ercillan ea feuissecte mod mx ex prat con enim ilit ipit autat, sum atin volore<br />

magnism olobor susto eraesto odip<br />

lorem Consequam lipsum<br />

• Lorem Ipsum Dorem Lorem<br />

• Lorem Ipsum Dorem Lipsum Dorem<br />

• Lorem Ipsum Dorem Dor Lipsum Dorem Dor Lipsum<br />

• Lorem Ipsum Dorem Lipsum Dorem<br />

• Lorem Ipsum Dorem Dor Lipsum Dorem Dor Lipsum<br />

• Lorem Ipsum Dorem Lipsum Dorem<br />

lorem Consequam lipsum<br />

Aciliqu ismodip sustie feumsan ex egait luptat, qui tincil illa at. Ut ut ad min<br />

ercillan ea feuissecte mod mx ex prat con enim ilit ipit autat, sum atin volore<br />

magnism olobor susto eraesto odip<br />

Consequam lipsum Dorem<br />

aciliqu ismodip sustie feumsan ex egait luptat, qu i tincil illa at. Ut ut ad<br />

min ercillan ea feuissecte mod mx ex prat con enim ilit ipit autat, sum atin<br />

magnism olobor susto eraesto odip<br />

18 <strong>Dow</strong> <strong>Corning</strong> <strong>Visual</strong> <strong>Identity</strong> <strong>Standards</strong> › <strong>Electronic</strong> media applications<br />

1<br />

If you are having difficulty viewing this e-mail, click here.<br />

VOLORE | DOLORTIE | CON VELIqUAM | SIM VELIqUI BLAM | ILISILA FEUGAIT EX | EROS NOS<br />

Lor sum zzrit aliscidui bla at lorem<br />

adigna feugait utility lipsum solity<br />

Lor sum zzrit aliscidui bla at lorem<br />

adigna feugait utility lipsum solity<br />

ImaGE or<br />

GrapHICS<br />

arEa<br />

LOR SUM ZRIT ALISCIDUI LOLIT<br />

lorem Ipsum Dorem<br />

Lor sum zzrit aliscidui bla at lorem<br />

adigna feugait utility lipsum solity<br />

Lor sum zzrit aliscidui bla at lorem<br />

adigna feugait utility lipsum solity<br />

<strong>Dow</strong> <strong>Corning</strong> <strong>Corporation</strong>, Attention WebMail, 2200 W. Salzburg Road, Midland, MI 48686-0994, United States<br />

Please add exactsolutions@dowcorning.biz to your address book to ensure proper delivery.<br />

If you do not wish to receive e-mail communications from <strong>Dow</strong> <strong>Corning</strong>, you may unsubscribe from this<br />

e-mail newsletter or unsubscribe from all e-mail newsletters at any time. View privacy policy.<br />

<strong>Dow</strong> <strong>Corning</strong> is a registered trademark of <strong>Dow</strong> <strong>Corning</strong> <strong>Corporation</strong>. We help you invent the future is a<br />

trademark of <strong>Dow</strong> <strong>Corning</strong> <strong>Corporation</strong>. © 2009 <strong>Dow</strong> <strong>Corning</strong> <strong>Corporation</strong>. All rights reserved.


pBm E-mail –<br />

Standard Elements<br />

Commercial e-mail messages include<br />

any e-mail sent for the purpose of direct<br />

marketing or promotion for the sale of<br />

products and services regardless of the<br />

method of delivering the e-mail. Surveys<br />

are considered commercial e-mails.<br />

Before beginning any PBM e-mail, check<br />

with local regulations. Each country has<br />

enacted laws to govern e-mail spam.<br />

all pBm e-mail campaigns must<br />

include all standard elements.<br />

Promoting our solutions through e-mail carries with it a set of rules for how to handle subject lines, header<br />

information and more.<br />

From A registered <strong>Dow</strong> <strong>Corning</strong> brand is to be used in the “From” line.<br />

Subject line The subject must clearly and conspicuously identify the e-mail message<br />

as an advertisement or solicitation.<br />

E-mail Header Enter truthful, unaltered header information. All <strong>Dow</strong> <strong>Corning</strong> commercial<br />

e-mail campaigns will be sent from an identified <strong>Dow</strong> <strong>Corning</strong> server.<br />

return E-mail Include a button or link.<br />

Deliverability To help ensure the proper delivery of your e-mail messages (i.e., to<br />

avoid spam filters or being placed in a junk folder), include a message<br />

somewhere (e.g., footer or side column) on the page to remind recipients<br />

to add our e-mail address to their address book/white list. This can be<br />

accomplished with a simple message like: “Please add exactsolutions@<br />

dowcorning.biz to your address book to ensure proper delivery.”<br />

19 <strong>Dow</strong> <strong>Corning</strong> <strong>Visual</strong> <strong>Identity</strong> <strong>Standards</strong> › <strong>Electronic</strong> media applications


pBm E-mail –<br />

Best practices<br />

optimize for preview pane<br />

It is recommended that the standard header<br />

area should not exceed 100 pixels in height.<br />

This area typically contains the header image,<br />

<strong>Dow</strong> <strong>Corning</strong> Signature or Transformation Bar<br />

with logotype and tagline lockup, standard<br />

menu bar, and administrative text (e.g.,<br />

“Click here to view this e-mail online.”).<br />

The space required to communicate this<br />

information should be minimized to preserve<br />

as much space as possible in the preview<br />

pane for viewing the value proposition and<br />

call-to-action messages.<br />

lead the Eye<br />

Use typography and color to your advantage.<br />

Lead the eye along the page through the<br />

value proposition to the call-to-action.<br />

Use white space, large copy and graphics in a<br />

deliberate manner to make a long e-mail seem<br />

much shorter. Place the important information<br />

close to the top and middle of the page.<br />

Use images carefully. A large image will demand<br />

a lot of attention. If it is misplaced or irrelevant,<br />

it can ruin the communication of your message.<br />

Avoid putting interesting material in<br />

sidebars. This pulls the eye away from the<br />

main body. If it is interesting and valuable,<br />

keep it close to the top and center.<br />

International pBm E-mails and Spam<br />

E-mail advertising rules, regulations<br />

and practices vary across the globe.<br />

Contact your <strong>Dow</strong> <strong>Corning</strong> e-marketing<br />

specialist for assistance and direction.<br />

Follow the tips compiled here to make sure your e-mail campaign reaches and is read by your target audiences.<br />

Subject lines Subject lines with fewer than 30 characters receive higher open rates.<br />

reinforce offer Consider using an image for the offer (e.g., a picture of a sample or<br />

white paper) in addition to a text link. Repeat the key offer in multiple<br />

places in the e-mail.<br />

Navigation Standard menu items should be included in each e-mail in the menu bar<br />

near the top or on the side. Standard menu items include links to<br />

<strong>Dow</strong> <strong>Corning</strong> or Industry Solutions Web pages, Customer Support,<br />

E-mail Archive, Update E-mail Preferences, Subscribe, and Contact Us.<br />

avoiding<br />

Spam Filters<br />

Avoid the common triggers:<br />

• Using bright red fonts, or a proliferation of colors, styles and formatting.<br />

• Yelling with lots of exclamation points!!!!!!! YELLING WITH ALL CAPS.<br />

• Using spam words like “click here!” or “click here now!” or “act now!”<br />

or “limited time!” (Be especially careful of your unsubscribe link,<br />

where you might say something like “click here to unsubscribe.”)<br />

• Make sure the HTML code is “clean.”<br />

• Do not use “dummy text” in your message, even<br />

if you are sending a test campaign.<br />

• Spam filters get suspicious of “lorem ipsum” text.<br />

• When sending test campaigns, use content that is as real as possible.<br />

• Do not type in one paragraph, then copy-paste it ten times. Spam<br />

filters can see all the duplicate content, and they think it is spam.<br />

• Do not use the word “test” in your subject line (if you include external<br />

ISPs in your test list).<br />

• Do not make a PBM e-mail that is just a collection of pretty graphics.<br />

You need some text in your message, too. Otherwise, spam filters<br />

will have nothing to read and will think your message is junk.<br />

20 <strong>Dow</strong> <strong>Corning</strong> <strong>Visual</strong> <strong>Identity</strong> <strong>Standards</strong> › <strong>Electronic</strong> media applications


pBm E-mail –<br />

Disclosure Information<br />

Disclosure information must contain:<br />

1<br />

A <strong>Dow</strong> <strong>Corning</strong> postal address will be<br />

used and displayed on all commercial<br />

e-mail messages. The standard is:<br />

<strong>Dow</strong> <strong>Corning</strong> <strong>Corporation</strong><br />

Attention WebMail<br />

2200 W. Salzburg Road<br />

Midland, MI 48686-0994<br />

United States<br />

Mail sent to this address will be forwarded to<br />

Customer Service for appropriate follow-up.<br />

For local language, geographic-specific e-mail<br />

campaigns, a <strong>Dow</strong> <strong>Corning</strong> office address may<br />

be substituted, if a process is in place to respond<br />

effectively to incoming mail.<br />

2<br />

A functioning return e-mail button or link<br />

3<br />

A clear and conspicuously displayed opt-out link<br />

4<br />

Copyright information<br />

5<br />

See page 41 for the link to our Privacy Statement.<br />

Proper disclosure information is required in e-mails generated by <strong>Dow</strong> <strong>Corning</strong>.<br />

<strong>Dow</strong> <strong>Corning</strong> <strong>Corporation</strong>, Attention WebMail,<br />

2200 W. Salzburg Road, Midland, MI 48686-0994, United States<br />

Please add exactsolutions@dowcorning.biz to your<br />

address book to ensure proper delivery.<br />

If you do not wish to receive e-mail communications from <strong>Dow</strong> <strong>Corning</strong>,<br />

you may unsubscribe from this e-mail newsletter or unsubscribe<br />

from all e-mail newsletters at any time. View privacy policy.<br />

<strong>Dow</strong> <strong>Corning</strong> is a registered trademark of <strong>Dow</strong> <strong>Corning</strong> <strong>Corporation</strong>.<br />

We help you invent the future is a trademark of <strong>Dow</strong> <strong>Corning</strong> <strong>Corporation</strong>.<br />

© 2009 <strong>Dow</strong> <strong>Corning</strong> <strong>Corporation</strong>. All rights reserved.<br />

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pBm E-mail –<br />

Grid System<br />

Our PBM e-mail Grid System is adapted from<br />

the Grid System mentioned in <strong>Dow</strong> <strong>Corning</strong><br />

<strong>Visual</strong> <strong>Identity</strong> <strong>Standards</strong> – Basic Elements.<br />

The 3-column structure is defined by the blue<br />

lines, and the sections are 50 pixels apart.<br />

The magenta line represents the margin.<br />

The grid sections can be repeated through<br />

the length of your e-mail.<br />

the pBm e-mail Grid System applies to<br />

all PBM e-mail communications.<br />

This underlying Grid System defines consistent design parameters for all PBM e-mails created by <strong>Dow</strong> <strong>Corning</strong>.<br />

650 pixels<br />

200 pixels 25 pixels<br />

22 <strong>Dow</strong> <strong>Corning</strong> <strong>Visual</strong> <strong>Identity</strong> <strong>Standards</strong> › <strong>Electronic</strong> media applications<br />

50 pixels<br />

The grid lines are for illustrative<br />

purposes only. Do not reproduce.


pBm E-mail –<br />

Unacceptable Uses<br />

1<br />

Do not place e-mails on a white background.<br />

2<br />

Do not alter the direction of the<br />

Transformation Bar or use it as a design<br />

element in a way that has not been<br />

prescribed in the previous pages.<br />

3<br />

Do not place the logotype, <strong>Dow</strong> <strong>Corning</strong><br />

Signature or Industry Solutions lockup at the<br />

bottom of an e-mail.<br />

4<br />

Do not stack the logotype, <strong>Dow</strong> <strong>Corning</strong><br />

Signature or Industry Solutions lockup<br />

with the Transformation Bar.<br />

Specific rules govern the use of <strong>Dow</strong> <strong>Corning</strong> identity elements in PBM e-mails. Some unacceptable uses<br />

are shown below.<br />

23 <strong>Dow</strong> <strong>Corning</strong> <strong>Visual</strong> <strong>Identity</strong> <strong>Standards</strong> › <strong>Electronic</strong> media applications<br />

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CoNtENt arEa<br />

CoNtENt arEa<br />

2<br />

4<br />

CoNtENt arEa<br />

CoNtENt arEa


Website Home page Example<br />

The website and Web sections are maintained<br />

by an internal <strong>Dow</strong> <strong>Corning</strong> group in support of<br />

long-term business objectives. The message and<br />

offers within the content are updated as business<br />

needs dictate.<br />

Typically, there are two types of Web sections<br />

on dowcorning.com:<br />

• Industry Web Sections<br />

These provide a location for each <strong>Dow</strong> <strong>Corning</strong><br />

industry to display its external market offerings<br />

to customers and prospects. Common types of<br />

information displayed in these sections consist<br />

of product applications, technical information,<br />

and detail on services and solutions.<br />

• Corporate Web Sections<br />

These contain general information about<br />

the corporation and our horizontal offerings.<br />

Common types of information displayed in these<br />

sections include About <strong>Dow</strong> <strong>Corning</strong>, Silicone<br />

Technology, Careers, Services and Solutions,<br />

Sustainability, and Customer Support.<br />

Before you consult with an agency or begin<br />

building a website home page or Web section,<br />

it is highly recommended that you contact<br />

your <strong>Dow</strong> <strong>Corning</strong> e-marketing specialist for<br />

assistance and direction.<br />

the <strong>Dow</strong> <strong>Corning</strong> home page packages a mix of informational and branding messaging to help customers and<br />

prospects learn more about our company’s solutions. The dowcorning.com website splits its content between<br />

corporate information and Industry Solutions information.<br />

24 <strong>Dow</strong> <strong>Corning</strong> <strong>Visual</strong> <strong>Identity</strong> <strong>Standards</strong> › <strong>Electronic</strong> media applications


Website Home page –<br />

Elements<br />

1<br />

Use the <strong>Dow</strong> <strong>Corning</strong> Signature for online<br />

use. The logotype is clickable and links<br />

back to the website home page.<br />

2<br />

Global navigation is required on all Web sections<br />

and subsection pages. Links are Products,<br />

Technical Library, Solutions, Premier Services<br />

and About <strong>Dow</strong> <strong>Corning</strong>. Global and secondary<br />

navigations are translated into the local language.<br />

the use of the global navigation within the<br />

Transformation Bar is an exception.<br />

3<br />

This area can include one of the following<br />

elements: free e-mail updates subscription,<br />

product search + free e-mail updates registration<br />

boxes, or up to six clickable thumbnails with<br />

description and links underneath.<br />

4<br />

Standard footer navigation is required on all<br />

pages. Links are Media Center, Careers, Site<br />

Map and Other <strong>Dow</strong> <strong>Corning</strong> Websites.<br />

5<br />

Secondary navigation links are Log In,<br />

Profile/Preferences, Customer Support,<br />

Contact Us and an option to change the<br />

language. Below the secondary navigation<br />

links is the standard search bar.<br />

6<br />

This required section provides <strong>Dow</strong> <strong>Corning</strong><br />

trademark and copyright notes, links to the Privacy<br />

Statement, and Terms and Conditions Documents.<br />

refer to the layout standards beginning<br />

on page 36 for guidance on how to format<br />

the elements in the content area.<br />

The standardized format for <strong>Dow</strong> <strong>Corning</strong> Web pages includes specific placement of navigation, search,<br />

logotype and content areas.<br />

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BraNDING/KEY mESSaGE CHaNNEl<br />

WItH tItlE aND lINKS<br />

Small BaNNEr ICoN<br />

SUBHEaD or taGlINE arEa<br />

CoNtENt arEa<br />

promotIoNal arEa<br />

SEarCH arEa<br />

promotIoNal arEa<br />

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The gray boxes and grid lines are for<br />

illustrative purposes only. Do not reproduce.


Website Home page –<br />

Elements: Sizes,<br />

Fonts and Spacing<br />

1<br />

Global Navigation links<br />

Default font: 12-point bold white; text vertically<br />

centered in the Transformation Bar<br />

2<br />

Image size can be 398 x 346 pixels<br />

or 398 x 398 pixels when there is<br />

no small banner/icon area.<br />

Default title font: 18 points<br />

Default links font: 13 points<br />

3<br />

Footer Navigation Links<br />

Space above footer bar: 45 pixels<br />

Default font: 11 points in gray<br />

Rollover and active links in teal<br />

4<br />

Secondary Navigation links<br />

Default font: 9 points in gray<br />

Rollover and active links: teal<br />

5<br />

Branding message<br />

Background color: tan<br />

Default font: 16 points in gray<br />

6<br />

Disclaimer<br />

Default font: 10 points in gray<br />

Spaced 15 pixels below the footer bar<br />

20 pixels from the left of the page<br />

The underlying architecture and specifications of the <strong>Dow</strong> <strong>Corning</strong> website are detailed below.<br />

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BraNDING/KEY mESSaGE CHaNNEl<br />

WItH tItlE aND lINKS<br />

Small BaNNEr/ICoN arEa<br />

1024 pixels<br />

CoNtENt arEa<br />

BraNDING mESSaGE<br />

SolUtIoNS or NEWS rElEaSES<br />

SEarCH arEa<br />

promotIoNal arEa<br />

The gray boxes and grid lines are for<br />

illustrative purposes only. Do not reproduce.<br />

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Web Section Example<br />

Before you start developing content for<br />

a Web section, you will need to do some<br />

preparation work.<br />

objectives<br />

Define your purpose and objectives for<br />

creating a Web section.<br />

measures<br />

How will you evaluate, track and measure<br />

performance against objectives?<br />

audience<br />

Define your target audience. Do not construct<br />

a Web section for multiple market segments.<br />

Key messages<br />

Align your key messages to the intended<br />

audience and to achieve your objectives.<br />

Avoid generic messages.<br />

offers<br />

A Web section must contain an offer<br />

that supports your key message and is<br />

aligned to the next step of you audience’s<br />

buying process.<br />

It is often desirable to assign a specific URL<br />

path for tracking advertising response rates.<br />

Rather than purchasing a unique URL, use<br />

the dowcorning.com URL with a unique<br />

extension – dowcorning.com/solarpower,<br />

for example. This serves two purposes: 1) It<br />

reduces the number of URLs <strong>Dow</strong> <strong>Corning</strong><br />

has to buy and maintain, and 2) It enhances<br />

the memorability of the <strong>Dow</strong> <strong>Corning</strong><br />

website name.<br />

Important Elements Above the Fold<br />

Important elements, such as the <strong>Dow</strong> <strong>Corning</strong><br />

Signature, key message and offer, should be<br />

on the first screen before you scroll on a<br />

1024 x 768-pixel screen.<br />

Your marketing effort may utilize Web sections to make an offer or to guide prospects into deeper<br />

information on the <strong>Dow</strong> <strong>Corning</strong> website.<br />

27 <strong>Dow</strong> <strong>Corning</strong> <strong>Visual</strong> <strong>Identity</strong> <strong>Standards</strong> › <strong>Electronic</strong> media applications


Web Section –<br />

Elements<br />

1<br />

These elements are the same as<br />

the <strong>Dow</strong> <strong>Corning</strong> website.<br />

2<br />

An optional site map side navigation<br />

leads you to supporting pages or content<br />

within the specific Web section.<br />

3<br />

An optional supporting content section<br />

suggests additional materials and links<br />

to other pages or documents that might<br />

be related to this Web section.<br />

4<br />

Footer navigation and legal information are the<br />

same as the <strong>Dow</strong> <strong>Corning</strong> website. Additional<br />

legal information may be added as needed.<br />

5<br />

The right rail may contain links for<br />

downloadable information, banners with a<br />

specific call-to-action and an area for sign-up.<br />

refer to the layout standards beginning<br />

on page 36 for guidance on how to format<br />

the elements in the content area.<br />

Web sections contain several elements, detailed here.<br />

LEFT NAvIGATION<br />

INtroDUCtIoN/BoDY<br />

aCtIoNaBlE CoNtENt<br />

SUpportING CoNtENt<br />

(optIoNal)<br />

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maStHEaD<br />

rIGHt raIl<br />

5<br />

The gray boxes and grid lines are for<br />

illustrative purposes only. Do not reproduce.


Web Section –<br />

masthead Elements<br />

1<br />

The heading should be left-justified<br />

using Text Head 2 at 26 pixels. The<br />

subhead should be set in Text Head 4<br />

at 15 pixels. The copy should bottomalign<br />

12 pixels from the edge.<br />

2<br />

The background color is teal.<br />

3<br />

There is a 3-pixel tan rule between<br />

the teal box and photography.<br />

4<br />

There is a 6-pixel tan rule around<br />

the entire masthead.<br />

The Web section features a header comprising an image and text components.<br />

2 3 4<br />

29 <strong>Dow</strong> <strong>Corning</strong> <strong>Visual</strong> <strong>Identity</strong> <strong>Standards</strong> › <strong>Electronic</strong> media applications<br />

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Building materials<br />

protection Solutions<br />

A dependable, worldwide supply of<br />

proven construction chemicals and<br />

collaborative development support.<br />

700 pixels<br />

up to<br />

201<br />

pixels


Web Section –<br />

Body Copy Elements<br />

1<br />

The heading should be left-justified<br />

using Body Text Head 1 at 20 pixels.<br />

Subsequent headings should be set<br />

using Body Text Head 2 at 18 pixels.<br />

2<br />

The body copy should be leftjustified<br />

using Body Text 1. When<br />

using a link, use Link Text 1.<br />

Maintain consistency by adhering to these formatting rules for Web section body elements.<br />

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18 pixels 20 pixels<br />

Create value-added building materials, dry mixes and<br />

water-repellent formulations<br />

You are working hard to develop building materials, additives and construction chemicals<br />

with differentiating performance benefits. We want to help you invent the next generation of<br />

building materials by providing you with proven performance and global resources. You can<br />

rely on us for:<br />

• A secure, high-volume supply of building protection chemicals<br />

• Confidential product development support<br />

• Silicone chemistry expertise<br />

• A firm understanding of your local and global market challenges


Web Section –<br />

right rail Elements<br />

1<br />

The heading should be left-justified<br />

using Body Text Head 1 at 20 pixels.<br />

Subsequent headings should be set<br />

using Body Text Head 2 at 18 pixels.<br />

2<br />

The body copy should be leftjustified<br />

using Body Text 1.<br />

3<br />

There is a 3-pixel tan rule<br />

between boxes.<br />

4<br />

There is a 6-pixel tan rule<br />

around the entire right rail.<br />

5<br />

When using a link, use Link Text 1.<br />

Specific formatting rules apply to the right column area on Web sections.<br />

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12 pixels<br />

5 pixels<br />

2<br />

3<br />

4<br />

5<br />

10 pixels<br />

10 pixels


landing page Example<br />

Landing pages are stand-alone pages that<br />

provide a pathway for prospects and customers to<br />

see more detailed information about our products<br />

and services. They are used to support a targeted<br />

marketing offer with a predefined life span as<br />

determined by the marketing objectives.<br />

landing pages provide a pathway for prospects and customers to see more detailed information about our<br />

products and services.<br />

32 <strong>Dow</strong> <strong>Corning</strong> <strong>Visual</strong> <strong>Identity</strong> <strong>Standards</strong> › <strong>Electronic</strong> media applications


landing page –<br />

Elements<br />

1<br />

Use this area to create a header and hold<br />

all content. The content may include text,<br />

imagery or a combination of the two.<br />

2<br />

The Transformation Bar can be placed<br />

above the footer when there is not a<br />

search box in the header.<br />

3<br />

Include disclaimers or additional<br />

legal information as needed.<br />

4<br />

The optional navigation allows for a more<br />

controlled, specific navigation and may<br />

be omitted in certain circumstances.<br />

refer to the layout standards beginning<br />

on page 36 for guidance on how to<br />

format the elements in the content area.<br />

Structure your landing pages as shown below to include areas for content, identity components and navigation.<br />

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2<br />

3<br />

CoNtENt arEa<br />

FOOTER<br />

NaVIGatIoN (optIoNal)<br />

4<br />

The gray boxes are for illustrative<br />

purposes only. Do not reproduce.


microsite Example<br />

Use these standards as a starting point for your<br />

microsite and refer to the standards in this section<br />

and <strong>Dow</strong> <strong>Corning</strong> <strong>Visual</strong> <strong>Identity</strong> <strong>Standards</strong> –<br />

Basic Elements when using colors, logotypes,<br />

signature or Transformation Bar in your design.<br />

Before you consult with an agency or begin<br />

building a microsite, it is highly recommended<br />

that you contact your <strong>Dow</strong> <strong>Corning</strong> e-marketing<br />

specialist for assistance and direction.<br />

It is often desirable to assign a specific URL<br />

path for tracking advertising response rates.<br />

Rather than purchasing a unique URL, use<br />

the dowcorning.com URL with a unique<br />

extension – dowcorning.com/solarpower,<br />

for example. This serves two purposes:<br />

• It reduces the number of URLs<br />

<strong>Dow</strong> <strong>Corning</strong> has to buy and maintain, and<br />

• It enhances the memorability of the<br />

<strong>Dow</strong> <strong>Corning</strong> website name.<br />

A microsite is a stand-alone mini-website which serves as a destination or hub for a specific promotional topic,<br />

audience or action. On the next page, you will see the structure and specifications of <strong>Dow</strong> <strong>Corning</strong> microsites.<br />

34 <strong>Dow</strong> <strong>Corning</strong> <strong>Visual</strong> <strong>Identity</strong> <strong>Standards</strong> › <strong>Electronic</strong> media applications


microsite –<br />

Elements<br />

1<br />

Use this area to create a header<br />

for the microsite. It can be a<br />

combination of text and/or images.<br />

2<br />

The Transformation Bar is placed above<br />

the footer of a microsite when there<br />

is not a search box in the header.<br />

3<br />

Include disclaimers or additional<br />

legal information as needed.<br />

4<br />

The optional navigation allows for a more<br />

controlled, specific navigation and may<br />

be omitted in certain circumstances.<br />

refer to the layout standards beginning<br />

on page 36 for guidance on how to<br />

format the elements in the content area.<br />

Special promotional microsites can be created using this approved format. Customize to fit your need.<br />

BraNDING arEa<br />

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3<br />

CoNtENt arEa<br />

FOOTER<br />

NaVIGatIoN (optIoNal)<br />

4<br />

The gray boxes are for illustrative<br />

purposes only. Do not reproduce.


layout <strong>Standards</strong> –<br />

Default Fonts<br />

Headings, titles and subtitles should be widely<br />

used, as they are an effective way of making<br />

online content easy to scan.<br />

Refer to page 5 for the color breakdowns of<br />

each color listed to the right.<br />

things to avoid<br />

• Never use underline to emphasize text.<br />

Underline is reserved for links.<br />

• Do not use italics for large blocks of<br />

text because italics are more difficult<br />

to read online.<br />

• Sparingly use all caps to highlight words,<br />

as this makes it harder to read online. All<br />

caps may be perceived as “shouting.” Bold<br />

text is used to highlight words and phrases.<br />

Limit this use to one or two words.<br />

• Do not highlight the words “<strong>Dow</strong> <strong>Corning</strong>”<br />

since all the pages are about <strong>Dow</strong> <strong>Corning</strong>.<br />

• Avoid highlighting entire sentences or<br />

long phases. A scanning eye can pick<br />

up only about two words at a time.<br />

• Never use Times New Roman<br />

at less than 14 pixels.<br />

Refer to the information here for default type specifications and programming recommendations for<br />

<strong>Dow</strong> <strong>Corning</strong> online communications.<br />

For Websites, Web Sections, Landing Pages and Microsites:<br />

tEXt<br />

HEaDS<br />

text Head 1<br />

Arial<br />

30 Pixels<br />

Color: White<br />

text Head 2<br />

Arial<br />

23 Pixels<br />

Color: White<br />

text Head 3<br />

Arial<br />

17 Pixels<br />

Color: White<br />

For PBM E-Mail Campaigns and E-newsletters:<br />

tEXt<br />

HEaDS<br />

36 <strong>Dow</strong> <strong>Corning</strong> <strong>Visual</strong> <strong>Identity</strong> <strong>Standards</strong> › <strong>Electronic</strong> media applications<br />

Arial<br />

14 Pixels<br />

BoDY tEXt<br />

HEaDS<br />

Body text Head 1<br />

Arial<br />

20 Pixels<br />

Color: Gray<br />

Body text Head 2<br />

Arial<br />

17 Pixels<br />

Color: Gray<br />

BoDY tEXt<br />

HEaDS<br />

Arial<br />

11 Pixels<br />

BoDY<br />

tEXt<br />

Body text 1<br />

Arial Regular or Bold<br />

11 Pixels<br />

Color: Dark Gray<br />

Body text 2<br />

Arial Regular or Bold<br />

10 Pixels<br />

Color: Dark Gray<br />

BoDY<br />

tEXt<br />

Arial Regular or Bold<br />

9 Pixels<br />

Color: Dark Gray<br />

lINK<br />

tEXt<br />

link text 1<br />

Arial Regular or Bold<br />

11 Pixels<br />

Color: Teal<br />

lINK<br />

tEXt<br />

Arial Regular or Bold<br />

9 Pixels<br />

Color: Teal


layout <strong>Standards</strong> –<br />

link text<br />

Links stand out by virtue of being colored,<br />

so they should be written to do double<br />

duty as highlighted keywords.<br />

Link the key information-carrying words.<br />

Links are also a way to make keywords<br />

stand out for search engines.<br />

Links to external websites must open<br />

in a new window.<br />

When linking to anything other than a Web<br />

page (e.g., PDF, Microsoft ® document),<br />

warn users what kind of document they are<br />

about to open (especially if the file requires a<br />

separate plug-in) and mention the document<br />

size. Note that Web users typically prefer to<br />

navigate Web pages, so provide Web pages<br />

rather than PDFs whenever you can.<br />

Do not use a link if the information can be<br />

succinctly presented on the current page.<br />

Gather cross-references under a<br />

“See also” (or similar) heading when<br />

appropriate, and use a bulleted list.<br />

Make it clear what visitors will get when<br />

they click on the link. The text for links<br />

should be self-explanatory when taken out<br />

of context and never read “click here.”<br />

Link text works better for users when we follow these best practices.<br />

INSTEAD OF<br />

“ Click here to learn more about<br />

<strong>Dow</strong> <strong>Corning</strong>® 200 Fluid.”<br />

“Click here for more details.”<br />

“ See the list of products available<br />

in our Product Finder.”<br />

37 <strong>Dow</strong> <strong>Corning</strong> <strong>Visual</strong> <strong>Identity</strong> <strong>Standards</strong> › <strong>Electronic</strong> media applications<br />

WrItE<br />

“ Learn more about <strong>Dow</strong> <strong>Corning</strong>® 200 Fluid.”<br />

“Get the white paper.”<br />

“Search our catalog now.”<br />

“See the new additions to our product lineup.”<br />

“ See the list of products available in our<br />

Product Finder.”


layout <strong>Standards</strong> –<br />

Bullets and lists<br />

Bullets should be set at the same height<br />

as text or at a minimum of 14 pixels tall.<br />

You may use a standard bullet that matches<br />

the text color or one of two optional, custom<br />

bullets. Bullets can be set in either gray or teal.<br />

Note: If you are using a bulleted list in a<br />

component, leave the default bullets and<br />

the style sheet will apply the website default<br />

color and shape.<br />

Bring consistency to HTML text lists by adhering to these conventions.<br />

Bullets<br />

Bulleted lists • You can include a greater number of lists on electronic media than on a<br />

printed document.<br />

• Break a long list of items into a bulleted list.<br />

• Using bulleted lists is an effective way of drawing the reader’s attention.<br />

They make the content stand out on the page and easier to scan.<br />

List Format • Capitalize the first word of every bullet point.<br />

• Use consistent punctuation.<br />

• Generally, limit lists to two levels: primary and secondary.<br />

• Limit the number of items in a single list to nine.<br />

Do not write<br />

<strong>Dow</strong> <strong>Corning</strong> ® silicone sealants<br />

are used on pavement, parking<br />

structures, windows and doors.<br />

38 <strong>Dow</strong> <strong>Corning</strong> <strong>Visual</strong> <strong>Identity</strong> <strong>Standards</strong> › <strong>Electronic</strong> media applications<br />

><br />

Not to scale – for illustrative purposes only<br />

rather<br />

<strong>Dow</strong> <strong>Corning</strong> ® silicone sealants<br />

are used on:<br />

• Pavement<br />

• Parking structures<br />

• Windows<br />

• Doors


layout <strong>Standards</strong> –<br />

Buttons<br />

The main action links can be<br />

designed as image buttons.<br />

1<br />

The buttons use a rounded-corner radius of<br />

4 pixels. The text is set in the default font.<br />

Text is centered at least 10 pixels from the left<br />

and right sides and 4 pixels from the top and<br />

bottom edges. Default color is teal. Gray is<br />

also acceptable.<br />

Button text<br />

• Keep the text as short as possible.<br />

• Make it clear. Directly refer to the<br />

action the button will initiate.<br />

• For all call-to-action buttons, fully<br />

describe the action and value.<br />

• Avoid clever or cute expressions.<br />

Exception<br />

Some websites or online applications do<br />

not allow changing the shapes of buttons to<br />

match what is shown here. In this case, the<br />

colors and font may be altered to comply with<br />

the standards established for those sites.<br />

Link buttons used in <strong>Dow</strong> <strong>Corning</strong> online communications should follow these standards.<br />

Search<br />

39 <strong>Dow</strong> <strong>Corning</strong> <strong>Visual</strong> <strong>Identity</strong> <strong>Standards</strong> › <strong>Electronic</strong> media applications<br />

10 pixels<br />

1<br />

4 pixels 4 pixels<br />

2 pixels<br />

2 pixels


layout <strong>Standards</strong> –<br />

Formatting Images and PDFs<br />

Part of making smaller files is understanding<br />

the differences between file formats. The color,<br />

tonal quality and graphic characteristics of<br />

the original image determine the file format<br />

you choose for an optimized image.<br />

Image Size and Quality<br />

Images must be optimized for the Web. As an<br />

example, a 150-pixel-wide image should be<br />

no more than 10 KB.<br />

A good quality image will be required. If the<br />

image includes text, it should be easily legible.<br />

alt text and Captions<br />

When using images, ALT text is required. ALT<br />

text is the text that shows when the image<br />

cannot be displayed. ALT text should provide<br />

a 2- to 3-word description of the image.<br />

Whenever possible, add a caption to images,<br />

as it is picked up by search engines as well.<br />

PDFs<br />

PDF files need to be optimized. Optimize their<br />

sizes and also the relevant title, subject and<br />

keywords to enable search engine indexing.<br />

Preparing graphics for online use means making choices in file size, file type and quality. Follow these tips<br />

to convert your graphic files for use in Web, e-mail and PDF applications.<br />

JPG<br />

Typically used for continuous-tone images, such as photographs. When saving JPEG images, we<br />

recommend compressing images at 55-65%.<br />

GIF<br />

Used for images with text and illustrations with flat colors or sharp edges, like logos and graphs.<br />

When saving GIF images, we recommend no dither and adaptive color. Use the optimal number of<br />

colors to reach the target size.<br />

PNG<br />

Acceptable as a replacement for GIF files, and commonly used in Microsoft ® Office ® products.<br />

PDF<br />

Also known as Portable Document Format files, these documents retain full layout quality but are<br />

compressed for easy distribution. They can be read using the free Adobe ® Reader ® application.<br />

40 <strong>Dow</strong> <strong>Corning</strong> <strong>Visual</strong> <strong>Identity</strong> <strong>Standards</strong> › <strong>Electronic</strong> media applications


layout <strong>Standards</strong> –<br />

Footer Elements<br />

All electronic media partly or completely hosted<br />

on dowcorning.com must include the following<br />

elements in the footer. Some PBM e-mail<br />

campaigns may include additional information.<br />

Contact your <strong>Dow</strong> <strong>Corning</strong> e-marketing specialist<br />

for assistance and guidance.<br />

1<br />

When linking to the Privacy Statement,<br />

use this link.<br />

2<br />

When linking to the Terms and Conditions,<br />

use this link.<br />

3<br />

All copyright and trademark notifications<br />

should be included in the footer.<br />

Note: <strong>Electronic</strong> media hosted by other<br />

agents cannot use our dowcorning.com<br />

Privacy Statement or Terms and Conditions<br />

documents, as we cannot be held responsible<br />

for the hosts’ behavior regarding the<br />

information they will be collecting.<br />

Proper footer links are required on every online communication we create.<br />

http://www.dowcorning.com/content/webhelp/privacy_statement.asp<br />

41 <strong>Dow</strong> <strong>Corning</strong> <strong>Visual</strong> <strong>Identity</strong> <strong>Standards</strong> › <strong>Electronic</strong> media applications<br />

1<br />

2<br />

3<br />

http://www.dowcorning.com/content/webhelp/terms_and_conditions.asp<br />

When using the <strong>Dow</strong> <strong>Corning</strong> logotype<br />

<strong>Dow</strong> <strong>Corning</strong> is a registered trademark of <strong>Dow</strong> <strong>Corning</strong> <strong>Corporation</strong>.<br />

© 2009 <strong>Dow</strong> <strong>Corning</strong> <strong>Corporation</strong>. All rights reserved.<br />

When using We help you invent the future<br />

We help you invent the future is a trademark of <strong>Dow</strong> <strong>Corning</strong> <strong>Corporation</strong>.


Unacceptable<br />

layout Examples<br />

1<br />

Do not add artificial dimensions<br />

to elements.<br />

2<br />

Do not add drop shadows that<br />

are too dark or distracting.<br />

3<br />

Do not use gradated type.<br />

4<br />

Avoid using dark copy on<br />

dark backgrounds.<br />

To bring consistency to all online communications, avoid using these graphic devices and treatments.<br />

Search <strong>Dow</strong> <strong>Corning</strong><br />

Solar Learn More<br />

42 <strong>Dow</strong> <strong>Corning</strong> <strong>Visual</strong> <strong>Identity</strong> <strong>Standards</strong> › <strong>Electronic</strong> media applications<br />

1<br />

3<br />

2<br />

4


External Banner<br />

advertising Examples<br />

External banner advertising must conform to the specific standards covered in the following pages.<br />

43 <strong>Dow</strong> <strong>Corning</strong> <strong>Visual</strong> <strong>Identity</strong> <strong>Standards</strong> › <strong>Electronic</strong> media applications


External Banner advertising –<br />

Elements<br />

Banners come in many shapes and sizes.<br />

Here are a few examples of logotype<br />

placements for the most popular sizes. In all<br />

instances, online banners must follow the<br />

clear space and minimum size rules.<br />

In most cases, do not use the Transformation<br />

Bar in external banners unless you can meet<br />

the minimum size and clear space requirements<br />

when it comes to rest. If the Transformation Bar<br />

is used, it must be at the same height as the<br />

logotype or <strong>Dow</strong> <strong>Corning</strong> Signature.<br />

The logotype may be used in the lower left,<br />

lower right, upper left or upper right of the<br />

banner. In cases where the logotype is the only<br />

element, you may also center it. Where clear<br />

space and minimum size allows, you may also<br />

use the <strong>Dow</strong> <strong>Corning</strong> Signature in place of the<br />

logotype.<br />

Adhere to proper clear space and size rules for logotype placement in online banners. Correct treatments for<br />

popular banner formats are shown below.<br />

160 x 600-pixel Banner Ad 728 x 90-pixel Banner Ad<br />

CoNtENt<br />

arEa<br />

108 pixels 108 pixels<br />

CoNtENt arEa<br />

44 <strong>Dow</strong> <strong>Corning</strong> <strong>Visual</strong> <strong>Identity</strong> <strong>Standards</strong> › <strong>Electronic</strong> media applications<br />

100 pixels<br />

300 x 250-pixel Banner Ad 120 x 60-pixel Button<br />

CoNtENt arEa<br />

70 pixels<br />

The gray boxes are for illustrative<br />

purposes only. Do not reproduce.


<strong>Dow</strong> <strong>Corning</strong><br />

Website promotional<br />

Banner Examples<br />

Banner units used within the <strong>Dow</strong> <strong>Corning</strong> website must conform to certain sizing and layout parameters.<br />

45 <strong>Dow</strong> <strong>Corning</strong> <strong>Visual</strong> <strong>Identity</strong> <strong>Standards</strong> › <strong>Electronic</strong> media applications


<strong>Dow</strong> <strong>Corning</strong> Website<br />

promotional Banner –<br />

Elements<br />

Throughout the <strong>Dow</strong> <strong>Corning</strong> website,<br />

there are four promotional banner sizes.<br />

1<br />

In Web sections and within the website,<br />

banners on the right column are set in<br />

the optimal size of 150 x 200 pixels.<br />

2<br />

An optional size is 177 x 200 pixels.<br />

3<br />

On the home page, the banner at the<br />

bottom of the page is 580 x 120 pixels.<br />

4<br />

A smaller banner on the home page is<br />

195 x 35 pixels. Due to the minimum<br />

size and clear space requirements, the<br />

logotype or <strong>Dow</strong> <strong>Corning</strong> Signature<br />

cannot be placed in this banner.<br />

Four sizes of banner ads are acceptable for use on the <strong>Dow</strong> <strong>Corning</strong> website.<br />

ImaGE or<br />

GrapHICS arEa<br />

ImaGE or<br />

GrapHICS arEa<br />

ImaGE or<br />

GrapHICS arEa<br />

ImaGE or<br />

GrapHICS arEa<br />

46 <strong>Dow</strong> <strong>Corning</strong> <strong>Visual</strong> <strong>Identity</strong> <strong>Standards</strong> › <strong>Electronic</strong> media applications<br />

1<br />

3<br />

4<br />

2<br />

The gray boxes are for illustrative<br />

purposes only. Do not reproduce.


Banner advertising –<br />

Best practices<br />

Before you consult with an agency or<br />

begin building a banner campaign, it is<br />

highly recommended that you contact<br />

your <strong>Dow</strong> <strong>Corning</strong> e-marketing specialist<br />

for assistance and direction.<br />

For assistance with placements and purchasing<br />

of advertising space, you are encouraged to<br />

work with our corporate agency to maximize<br />

your advertising investment. Because of its<br />

relationship with advertisers, its extensive<br />

reach and the vast numbers of clients it<br />

serves, our corporate agency can often get<br />

more advertising for your dollar. For additional<br />

information, contact your <strong>Dow</strong> <strong>Corning</strong><br />

e-marketing specialist before beginning.<br />

Further Ways to Improve Your Banner Ads<br />

• Compare with others. Scan other banner<br />

ads on the website on which you plan to<br />

place your ad. Compare the ones you<br />

like with the ones you do not, and see if<br />

any common factors are apparent.<br />

• Colors. Always design banner ads while<br />

keeping in mind the context in which they will<br />

be displayed. Review the other banner ads<br />

on the website to ensure that your ad uses<br />

colors that differentiate it from the others.<br />

• International audiences. Banner advertising<br />

practices vary across the world. Where<br />

appropriate, consider tailoring the campaigns<br />

to different countries.<br />

• Testing. Always check your final product on<br />

multiple computers, browsers and devices.<br />

To generate the best response and also promote brand consistency, be sure to follow these general<br />

guidelines for your banner advertising efforts.<br />

animation The <strong>Dow</strong> <strong>Corning</strong> logotype may be animated provided it is not distorted<br />

and the animation does not violate any of the <strong>Dow</strong> <strong>Corning</strong> <strong>Visual</strong><br />

<strong>Identity</strong> <strong>Standards</strong>. You may fade the logo in and out or move it around<br />

on the page. However, at the end of the animation, the logotype must<br />

reside in one of the approved positions. Positions include the lower left,<br />

center or right, upper left, center or right of your application. In cases<br />

where the logotype is the only element, you may also center it.<br />

File Size Keep it small: Refer to the advertiser’s standards for specifications to<br />

adhere to their limitations regarding file size.<br />

Word Count Seven words is optimum. Use larger fonts and fewer words. People simply<br />

do not have the time or the patience to read long or complex messages in<br />

tiny text to understand what you have to offer.<br />

logotype Whenever space allows, use the logotype or <strong>Dow</strong> <strong>Corning</strong> Signature on<br />

banner ads.<br />

Final Frame Banner ads should have a call-to-action with a direct link back to the<br />

website. The call-to-action should be aligned with the next step in the<br />

buying process.<br />

47 <strong>Dow</strong> <strong>Corning</strong> <strong>Visual</strong> <strong>Identity</strong> <strong>Standards</strong> › <strong>Electronic</strong> media applications


Banner advertising –<br />

Best practices<br />

Before you consult with an agency or<br />

begin building a banner campaign, it is<br />

highly recommended that you contact<br />

your <strong>Dow</strong> <strong>Corning</strong> e-marketing specialist<br />

for assistance and direction.<br />

Before embarking on an online advertising program, be sure to define your goals, messages and offers.<br />

objectives Define your purpose and objectives for creating a banner ad.<br />

measures Determine how you will evaluate, track and measure performance<br />

against objectives.<br />

audience Define your target audience.<br />

Key messages Align your key messages to the intended audience and to achieve<br />

your objectives. Avoid generic messages.<br />

offers Banner ads must contain an offer that supports your key message and<br />

is aligned with the next step of your audience’s buying process.<br />

Writing Style Keep it short and simple. Banner ads are usually displayed among a large<br />

amount of other information, competing with several other factors on the<br />

page for the user’s attention. Unlike print media, banner ads get limited<br />

display area, so it is imperative to keep the banner ad simple and easy<br />

to understand. Therefore, you must clearly articulate your key message.<br />

Industry research indicates that banner ads that do not follow these<br />

standards result in fewer clicks and lower brand recall.<br />

48 <strong>Dow</strong> <strong>Corning</strong> <strong>Visual</strong> <strong>Identity</strong> <strong>Standards</strong> › <strong>Electronic</strong> media applications


Co-Branded/Joint Venture<br />

When jointly communicating information to a<br />

target audience, more than one logotype can be<br />

used on a page. In this case, the <strong>Dow</strong> <strong>Corning</strong><br />

Signature must receive at least equal emphasis<br />

as other company logotypes.<br />

• The <strong>Dow</strong> <strong>Corning</strong> logotype or Signature<br />

should be the same size as the other<br />

suppliers’ logotypes.<br />

• The two-color version of the <strong>Dow</strong> <strong>Corning</strong><br />

logotype or Signature must be used.<br />

• Check the specifications regarding the<br />

correct use of the other suppliers’ logotype.<br />

1<br />

On PBM e-mails, websites, landing pages,<br />

Web sections and microsites, the co-brand<br />

logotype can be placed in line with text or used<br />

as an element anywhere in the content area.<br />

2<br />

On banners, the co-brand logotype can be<br />

placed anywhere in the content area.<br />

Be sure to follow the guidelines for<br />

the use of each co-brand logotype.<br />

In co-branded and joint venture situations which require joint online communication, the <strong>Dow</strong> <strong>Corning</strong> Signature<br />

or logotype remains at the top of the page, while the co-brand logotype appears in the content area.<br />

49 <strong>Dow</strong> <strong>Corning</strong> <strong>Visual</strong> <strong>Identity</strong> <strong>Standards</strong> › <strong>Electronic</strong> media applications<br />

1<br />

CoNtENt arEa<br />

CoNtENt arEa<br />

2<br />

The gray boxes are for illustrative<br />

purposes only. Do not reproduce.


<strong>Dow</strong> <strong>Corning</strong> is a registered trademark of <strong>Dow</strong> <strong>Corning</strong> <strong>Corporation</strong>.<br />

We help you invent the future is a trademark of <strong>Dow</strong> <strong>Corning</strong> <strong>Corporation</strong>.<br />

Toray is a registered trademark of <strong>Dow</strong> <strong>Corning</strong> Toray Silicone Company, Ltd.<br />

Adobe, Acrobat and Reader are registered trademarks of Adobe Systems Incorporated in the United States and/or other countries.<br />

Microsoft and Office are registered trademarks of Microsoft <strong>Corporation</strong>.<br />

© 2009 <strong>Dow</strong> <strong>Corning</strong> <strong>Corporation</strong>. All rights reserved.

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