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3.6 Strategies <strong>to</strong> ensure Rigour<br />

In order <strong>to</strong> ensure rigour <strong>of</strong> the data, soundness <strong>of</strong> data was maintained through measures<br />

addressing the following aspects: credibility, transferability and conformability (Lincoln<br />

& Guba, 1985). The truth value <strong>of</strong> a qualitative research resides in the discovery <strong>of</strong><br />

experiences as they are lived and perceived by the subjects rather than in the verification<br />

<strong>of</strong> a priori conceptions <strong>of</strong> those experiences (Sandelowski, 1986).<br />

Credibility (truth value) in qualitative study then is when the study presents faithful<br />

descriptions or interpretations <strong>of</strong> human experience that others with such an experience<br />

would immediately recognize from those descriptions or interpretations as their own.<br />

According <strong>to</strong> Pat<strong>to</strong>n (1990), credibility in qualitative research depends less on sample<br />

size than on the richness <strong>of</strong> the information gathered and on the analytical abilities <strong>of</strong> the<br />

researcher. Hence in order <strong>to</strong> improve credibility, there was taking <strong>of</strong> notes during the<br />

interviews and FGD as well as using a tape recorder. In addition, triangulation <strong>of</strong><br />

methods, which were in-depth interviews and focus group discussion, enabled the<br />

researcher <strong>to</strong> validate the emerging issues thus increasing the rigour (Mays & Pope,<br />

2000). Triangulation <strong>of</strong> data sources through meeting clients and clients’ representatives (<br />

expert clients/peer educa<strong>to</strong>rs) increased validity by corroborating descriptions.<br />

Transferability or generalisabilty relates <strong>to</strong> the extent <strong>to</strong> when the findings can ‘fit’ in<strong>to</strong><br />

contexts outside the study situation and when its audience views its findings as<br />

meaningful and applicable in terms <strong>of</strong> their own experiences (Lincoln & Guba, 1985).<br />

In this study as Lincoln and Guba (1985) suggest, there was sufficient information that<br />

could be used by readers <strong>to</strong> determine whether the findings obtained were applicable <strong>to</strong><br />

situations <strong>among</strong> other TASO Mulago clients. There is application <strong>of</strong> dense description<br />

or thick contextual descriptions for transferability <strong>to</strong> other clients in the same context and<br />

if possible in other TASO service centres.<br />

Dependability in qualitative research refers <strong>to</strong> the degree <strong>to</strong> which the reader can be<br />

convinced that the findings did indeed occur as the researcher states they did. In this<br />

study this was achieved through the intense description <strong>of</strong> the process and research<br />

33

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