October 15, 2012 - City of Laredo

DATE:
COUNCIL COMMUNICATION
1 SUBJECT: MOTION
Consideration to award a contract to Medapoint in the amount of $51,007.00 to
1011 5/20 12 provide web based subscription and technical support to EMS services,
collections, medical coding, billing and training services for the term of October
1, 2012 through September 30, 2013. Funding is available through the Health
I Department ~ id~et for EMS Billing Services.
INITIATED BY:
Cynthia Collazo
STAFF SOURCE:
Hector F. Gonzalez, M.D ., M.P.H.
~ e ~ City u Manager t ~
Health Director
PREVIOUS COUNCIL ACTION: On October 17, 2012, Council approved motion to award
FY 201 1-2012 contract to Inductive Applications, LLC, now known as Medapoint.
BACKGROUND:
As of November 20 10, the City of Laredo Health Department (CLHD) initiated the ambulance
billing and reconciliation of old bills, conducted training, bought new software and hired
Inductive Applications, LLC to develop a database for billing and to assist with the actual
billing, medical coding and collections of both new and old accounts.
Now known as Medapoint, they also hosts software provided to allow for eligibility
documentation for third party billing, analysis and reporting with fully integrated clearinghouse
services by Emdeon Business Services to facilitate claims submission through one central
location to the insurance carriers. Other responsibilities include:
Explanation of software, its capabilities and limitation
Corrective steps to access clearinghouse if database is not available
Billing support and copy of records every quarter
Training for electronic claims processing and report retrieval
Describe acceptable controls to safeguard the fidelity, integrity, privacy and HIPAA
compliance of the City of Laredo data
Details what the standard of support is, the timeliness of response and the examples of value
service fees
This contract also includes the fees for maintenance and support services and hosting of the
software. Medapoint provides standard support services for resolving login issues, basic usage
questions and defectlservice outage reporting. Any additional integration or configuration on the
part of the City of Laredo Health Department (CLHD) is not included in the fee. At the request
of the CLHD, Medapoint can facilitate the integration and custom development efforts that are
above and beyond the scope of services, subject to mutual written agreement.
FINANCIAL: The account that will be used is 226-2913-543-5564.
RECOMMENDATION: I STAFF: Recommends that Council approve
I the motion.