2003 Social Report - PDF file - Unipol

More documents

Recommendations

Info

The voice of stakeholders The involvement of stakeholders has been an important aim of Unipol over the years and has gradually shifted from one of listening and gathering in- formation to one of continuous dialogue updating the social contract between the Company and stakeholders. This enables the Company to avoid the risk of becoming excessively self-referential and leads to greater transparency and clarity in fi nancial reporting. To build the basis for concrete involvement, meetings were held with over 70 people who communicated their perception of Uni- pol and made suggestions about possi- ble improvements in the development of Company policies and in the Social Re- port. During each meeting stakeholders were asked to comment on the ethics of the Company and how the ethical approach of the Company can be im- plemented daily and through strategy. They were also asked to dialogue with a panel of multi-stakeholders in connec- tion with TPL premiums and the claims settlement, as well as the drawing up guidelines to the Ethical Code to be adopted by the Company. The following pages summarize the results of these meetings. For a more detailed account see the Full Social Report. 7
THE VOICE OF STAKEHOLDERS Multi-stakeholder Workshop 7 May 2003 Chaired by Enea MAZZOLI Chairman of the Cesar Foundation and Honorary Chairman of Unipol Assicurazioni Participants Mimmo ARIENZO FISAC/CGIL Francesco AVALLONE Federconsumatori, National Giancarlo BRUNELLO Cesar Foundation Lino BUSA’ Confesercenti, National Federico CORRADINI Unipol Assicurazioni Antonio CRISPI CGIL Campania Enzo DAMIANO Chairman AMBICOM In terms of pricing policy, the special characteristics of Unipol were recognised but a number of improvements were suggested: 8 to make the correlation between prudent and correct motoring behaviour and customized insurance premiums clearer; to introduce innovative products onto the market inducing restraint in insurance tariffs and more clearly demonstrating the social function of insurance in accident prevention and safety; to make the mutual approach of insurance tariffs clearer, i.e. the fact that one group (such as the young, who are more likely to have accidents) is not penalized; to include explanations in insurance contracts both of the contents and of the way claims are settled; to further promote dialogue and co-operation with Consumer Associations to encourage companies and consumers to adopt correct and socially respon- sible behaviour. Patrizia DE LUISE Confesercenti Liguria Antonio FALOTICO Secretariat CISL Basilicata Guido FERLENGHI FIBA/CISL Antonio FERONATO ADOC, National Marco FUSCIANI ANIA Paolo LANDI ADICONSUM, National Ernesto MELLONE CGIL Campania Pietro NEGRI ANIA Carlo PARESCHI Unipol Assicurazioni Renato PELLEGRINI UILCA UIL, National Fabrizio PREMUTI ADICONSUM, National Michele SABATINO CNA Piemonte In terms of claims settlement, it was recognised that Unipol had not abandoned what are considered “high-risk” areas but that it has organized effi cient net- works for settling these claims. Together with the innovative system for settling claims, the incorporation of Sertel was also commended. Maria SACCHETTONI UIL, National Lamberto SANTINI UIL, National Stefano SCAVO Unipol Assicurazioni Luciano SCAPOLO CISL, National Giustino TRINCIA Cittadinanzattiva Rosanna ZAMBELLI CIA, National Co-ordinated by Franco MALAGRINO’ Head of the Social Report Unit, Unipol Assicurazioni Marisa PARMIGIANI SCS Azioninnova Pamela PETRUZZI SCS Azioninnova [ Unipol Assicurazioni | Social Report 2003 – Edition Summary ]
Page 1 and 2: unipol assicurazioni 2003 SOCIAL RE
Page 3 and 4: established a clear method of finan
Page 5 and 6: TPL charges........................
Page 7: SHAREHOLDERS COMPANY ASSETS SUPPLIE
Page 11 and 12: THE VOICE OF STAKEHOLDERS 10 to str
Page 13 and 14: THE VOICE OF STAKEHOLDERS Concludin
Page 15 and 16: SECTION I - IDENTITY UNIPOL AND INT
Page 17 and 18: PRIMA SEZIONE - L’IDENTITA’ SHA
Page 19 and 20: SECTION I - IDENTITY GOVERNANCE AND
Page 21 and 22: SECTION I - IDENTITY 20 in the insu
Page 23 and 24: SECTION II - ADDED VALUE ECONOMIC A
Page 25 and 26: SECTION II - ADDED VALUE 24 Unipol
Page 27 and 28: SECTION II - ADDED VALUE 2002 resul
Page 29 and 30: SECTION III - SOCIAL REPORT CLAIMS
Page 31 and 32: SECTION III - SOCIAL REPORT PAID CL
Page 33 and 34: SECTION III - SOCIAL REPORT Unipol
Page 35 and 36: SECTION III - SOCIAL REPORT THE ANT
Page 37 and 38: SECTION III - SOCIAL REPORT UNIPOL
Page 39 and 40: SECTION III - SOCIAL REPORT RIGHT T
Page 41 and 42: SECTION III - SOCIAL REPORT C - Dis
Page 43 and 44: SECTION III - SOCIAL REPORT SHAREHO
Page 45 and 46: SECTION III - SOCIAL REPORT CORPORA
Page 47 and 48: SECTION III - SOCIAL REPORT The pre
Page 49 and 50: SECTION III - SOCIAL REPORT TRAININ
Page 51 and 52: SECTION III - SOCIAL REPORT SAFETY
Page 53 and 54: SECTION III - SOCIAL REPORT THE CES
Page 55 and 56: SECTION III - SOCIAL REPORT THE COM
Page 57 and 58: SECTION III - SOCIAL REPORT UNIPOL
Page 59 and 60:
SECTION IV - GROUP COMPANIES LINEAR
Page 61 and 62:
SECTION IV - GROUP COMPANIES MEIEAU
Page 63 and 64:
SECTION IV - GROUP COMPANIES UNIPOL
Page 65 and 66:
SECTION IV - GROUP COMPANIES NORICU
Page 67 and 68:
SECTION IV - GROUP COMPANIES UNIPOL
Page 69 and 70:
SECTION IV - GROUP COMPANIES UNIP
Page 71 and 72:
Q.11 - Does the way the Social Repo
Page 73 and 74:
CIRCULATION OF THE SOCIAL REPORT Th
show all

2003 Social Report - PDF file - Unipol

Create successful ePaper yourself

Delete template?

Save as template?